Asiana Club - Using CARES child restraint on Asiana
Hi, I've been looking for information regarding child restraint policy on Asiana carrier but having no joy. In particular the use of CARES for my 20-month old son, I have booked a separate seat for him. I emailed Asiana about this and waiting for their reply. I'm wondering if forum members have got any experience on this harness with Asiana.
Nov 8, 11, 10:15 am
Welcome to FT and to the Asiana Forum!
Depending on your location, I'd suggest giving Asiana a call. Their staff are usually very helpful, and can probably answer your question (or be in a better position to bump it up the chain).
Good luck (and please let us know for future reference!)
Nov 8, 11, 11:59 pm
Welcome to FT, kmach!
Have you looked at Asianas "Happy Mum" service? This is a program designed for people traveling with infants and gives a lot of benefits including child seats.
And their standard policy is to accept any child seat with the US allowed to fly sign or the German TUV etc logos.
Thanks so much for the welcome and for the suggestions. I've decided to give them a call yesterday and here's what happened:
I've phoned them previously to let them know that I'll be travelling with a 20-month old child and the Asiana staff actually offered to provide a car seat for us which I was just too happy to agree. But then the next time I phoned them to change our seat allocation, the staff I talked to didn't have a clue about the requested car seat. This is when I started stressing about the CARES.
When I phoned again yesterday, it was a different staff and she knew about the car seat request and confirmed that this will be provided in the LHR-ICN return flights, but not the connecting flights to MNL.
The airline staff phoned me this morning and she confirmed that I'll be allowed to use the CARES on the short flight from ICN to MNL. The staff has been very helpful and accommodating and I'm looking forward to our flight with them.
I hope this information would help those who will be using Asiana in the future, especially if flying with kids :)