Hilton HHonors - What to do if hotel is overbooked?

I am Gold and staying at the Hilton Chicago this weekend which is completely sold-out. I wouldn't worry but I'm checking-in rather late and fear being locked-out. What should I do if I get there and there's no room available? Thanks!

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Call them now and tell them you will be checking in very late and would like your room held.

If all else fails, my futon is available for $200/night http://www.flyertalk.com/forum/wink.gif

I would concur that it is a good idea to mark your reservation for late arrival.

If it is really of concern you could make a quick call (Tel: 1-312-922-4400) or e-mail to the manager ahead of time and let them know you do not wish to be "walked!"

Just in case, remember that there are other Hilton-affiliated hotels around the area (Palmer House is less than 1/2 mile away).

Call them and let them know you are coming in at about such and such a time and would like them to hold your room. I know everybody else has said the same thing, but it's good advice.

If you get delayed, call them again and give them the new time.

I have had numerous late arrivals and have always called ahead and guaranteed the room with my credit card. I asked them to charge the room to my card. I have never been turned away/walked. http://www.flyertalk.com/forum/smile.gif