Hilton HHonors - Always check the room rate

For the first time in dozens and dozens of stays at all the various Hilton Properties, the rate presented to us when we checked in last night was significantly higher then the rate on our reservation. We questioned it, they asked us what our rate was and when we produced the reservation they said OK and changed the amount.

The woman checking in next to us looked at her reservation, and sure enough she was getting overcharged too. She didn't notice it because the amount she was agreeing to was about what the total (room plus tax) was on her reservation, and she assumed that was the total, not the pretax.

This was a Hampton Inn I've stayed in before (Groton, CT) without any problems, but for some reason the system was printing out the reservations with numbers different then what they should have been.

It always pays to check to be sure the rate is correct.

Just a footnote on double checking your rate...last week I booked two "hotwire" rooms at the ES Airport Tucson...as these are prepaid rooms, imagine my surprise when I got my Visa bill and the ES also billed me for the rooms! (in a Clara Peller voice, where's the signature?)

I have also been over and double billed numerous times for "incidentals" after a stay has been completed...having to call Hilton and strighted out the problem. I'd like to start charging them back sometimes for the time I have to waste straightening out their billing problemns!

Watch your credit card statements as well!