Hilton HHonors - Notice to the Hilton Lurkers: Fix the automallonline.com problem NOW!

Please Hilton:

Fix the problem with Auotmallonline. I know that the fault is likely on their end, but they ARE your marketing partner. I have 5000 Automallonline points and I want to transfer them to HHonors points. They have removed the link to complete the transaction on their site. They have not informed anyone of a change in the relationship between your companies. Additionally, they continue to have a banner on the site touting that one can earn or redeem HHonors points.

I have e-mailed customer service and have not received any reply.

Please help me!

What Hilton lurker?!? There hasn't been one in months or probably years! http://www.flyertalk.com/forum/mad.gif

If you look in this thread:
http://www.flyertalk.com/forum/Forum57/HTML/004581.html
you will see that Adam Burke has posted as recently as 26 June 2002. Also, several people who have subsequently posted complaints to the Hilton forum have been contacted privately by Hilton staff members. From this I draw the conclusion that Adam Burke still looks in occassionally to the site and that people associated with him do so frequently.

Perhaps the lurkers have given up with all the "why can't I get it, Joe Bob did", "there was a strike, should I get free rooms for life", "the maid forgot to fluff my pillow, I want a free night" type comments that seem to come too frequently - IMO.

I hope the lurkers are still here, but responding to or reviewing legitimate issues only.