Finnair Plus - FC metal + AY ticket/flt number = no BA miles?

This is BAEC related but thought most likely people have more experience here...this is clear with FC tickets but it seems that BAEC doesn't give points for AY tickets on FC metal..if I recall they use to give but have things changed?

Anyway, this is what AY Plus is saying...haven't asked from BA yet but do others have the same experience..I know there has been issues with AA but thought that BA would still give miles for AY tickets on FC metal..

Normal BA TP:s and Avios credited from all of my AY ticketed FC flights.

I have never received any tier points or miles. BA web page clearly says that FC operated AY flights are non-qualifying. This quite odd because AY wetleases somondere FC flights where you cannot buy FC tickets at all. I don't understand the metal thing. I know it is wishful thinking that Flybe Nordic would change this (AY owns 40 % and BA owns 9 % through Flybe UK). I wonder if it is AY who doesn't want to give miles or BA who refuses AY/FC miles.

BA pages state "Fincomm is not an eligible subsidiary for the accrual or redemption of BA Miles.".

AY coded flights will give you TP:s and Avios. As a proof from my BA-account a full Y flight and low Z flight flown in FC (R.I.P.) metal (which the BA web interprets as AY):

24-May-11 29-May-11 HELSINKI - KUOPIO (Y/Y)
AY3885 (Operated by: FINNAIR OYJ) 20 500

01-Nov-10 06-Nov-10 KUOPIO - HELSINKI (Y/Z)
AY3898 (Operated by: FINNAIR OYJ) 10 125

I am also optimistic that FlyBe Nordic will not differ in this respect.

Almost a similar issue is: four (qualifying) BA flights per year to keep the shiny card can be flown onboard AY metal if on a BA ticket.

Thanks for the comments..another BAEC related question from Finnish perspective:

How do you guys retro claim your BA mileage if the online claim thing doesn't work (happened to my FC/AY flights..) - I have sent them faxes twice but nothing happens..? I guess normal mail is the same..

AA/LA/CX flights are always OK but I can't understand what with my AY flights and BA..

thanks,

How do you guys retro claim your BA mileage if the online claim thing doesn't work (happened to my FC/AY flights..) - I have sent them faxes twice but nothing happens..? I guess normal mail is the same..

I had to call for something to happen... Fax only has never worked for me. Malev flights are the only ones where I needed to do the fax thingie....

A call should sort out the problem. Especially, if the details have been fed in using the airline partner retro claim form.

Good to know. I have never received any points with FC flights either marketed or wetleased by AY. Lessons learnt: miles never post automatically and the retroclaiming miles may be agent dependent. Too bad I gave up after trying a couple of times.

NoWindowSeat, could you please report if you will be succesful.

Interesting... If the flights get reported as "Operated by: FINNAIR OYJ", as seen in post #4, I don't suppose there's any reason why you would not get points. However I wouldn't be sure if that's deliberate or an error in their systems.

AY coded flights will give you TP:s and Avios. As a proof from my BA-account a full Y flight and low Z flight flown in FC (R.I.P.) metal (which the BA web interprets as AY):

24-May-11 29-May-11 HELSINKI - KUOPIO (Y/Y)
AY3885 (Operated by: FINNAIR OYJ) 20 500

01-Nov-10 06-Nov-10 KUOPIO - HELSINKI (Y/Z)
AY3898 (Operated by: FINNAIR OYJ) 10 125

I am also optimistic that FlyBe Nordic will not differ in this respect.


After multiple attempts with BAEC I gave up and credited my FC operated AY ticketed flights to AY.

Any update on this, do FlyBe operated but AY coded flights credit Avios? Why can't they make this 100% clear is beyond my understanding..

From another thread: "Flight numbers AY3722–AY3999: normal AY earnings including level points and lounge access.". These will be credited as normal AY flights to BAEC. AY8XXX flights will not be credited for some odd reason.

From another thread: "Flight numbers AY3722–AY3999: normal AY earnings including level points and lounge access.". These will be credited as normal AY flights to BAEC. AY8XXX flights will not be credited for some odd reason.

Thanks for this, it's good news and I really hope this is the case. Allthough AY is pretty good in retro-posting points from flights which have been disqualified by other OW airlines.

Thanks for this, it's good news and I really hope this is the case. Allthough AY is pretty good in retro-posting points from flights which have been disqualified by other OW airlines.
I have a TLL-HEL-MAN on the weekend with Flymaybe AY3940. Can confirm how this converts to BA early next week.

Well - automatically only HEL-MAN was credited. I wonder if there is any merit giving BA a call to get the rest as well?

According to this thread (http://www.flyertalk.com/forum/british-airways-executive-club/1280619-executive-club-changes-outstanding-questions-16-nov-3.html) (see post #42 Question 30) BA award no miles for AY flights operated by FlyBe including wet-leased miles. This answer was qiven by Nicci "BA Executive Club".

According to this thread (http://www.flyertalk.com/forum/british-airways-executive-club/1280619-executive-club-changes-outstanding-questions-16-nov-3.html) (see post #42 Question 30) BA award no miles for AY flights operated by FlyBe including wet-leased miles. This answer was qiven by Nicci "BA Executive Club".
If the original flight has a BE-code it is understandable but not crediting on wet-leased flights is beyond all logic (as is usual in the airline world).

If the original flight has a BE-code it is understandable but not crediting on wet-leased flights is beyond all logic (as is usual in the airline world).

This is really unbelievable as the normal customer can never know this when they buy their ticket from finnair.com, for example....I think this should be challenged by us, the customers...the question is shall we challenge BA or AY in this case?

I think it is a BA thing because AA awards miles for these flights. And AY has usually been quite liberal with the metal issue. I remember that it was specifically written in the SN Privilege programme that one can even redeem miles on the Helsinki-Stuttgart flights even though it was not operated by AY metal. Does anyone know someone at the AY Plus office. This rule makes AY a less desirable option to fly with. Of course AY would like everyone to use AY+ but it is a rather bad programme unless you are a platinum member.

Yet once: refer to post #12. As simple is that. If the AY flight numbers are something else, then too bad, the dark side has taken over.

I think that some of us have been lucky and BA crediting seems to be inconsistent. But according to the information given by BA about wetleased flights and my own experiences about retroclaiming does not support the opposite opinion.

From the AY+ website. When there is a reference to normal AY+ point earning, then the BAEC TPs and Avios are credited. Otherwise, apparently, not.

"Plus partner

Flybe is a new company in the Nordic skies, co-owned by Finnair and British airline company Flybe. It offers cost-effective flights in Finland, Estonia, Sweden and Norway starting operations on October 30th, 2011. As a Finnair Plus member, you can now earn and use points on Flybe operated flights.

Earn points:
You can earn Finnair Plus points on Flybe operated flights. If your flight number is between AY8301-AY8435 you earn Finnair Plus points accordingly:
You will earn 1,000 points per direction when you fly in booking class Y.
You will earn 500 points per direction when you fly in booking classes A,B,H,K,L,M,Q,R,S,T,V,W,Z.

If your flight is BE operated and marketed flight (BE code on the ticket) you earn Finnair Plus points accordingly:
You will earn 1,000 points per direction when you fly in Flybe Economy Plus Class (booking classes W and R).
You will earn 500 points per direction when you fly in Flybe Economy Class (booking classes Y, T, S, V, K, H, L, Q, X, A, B, U, M, Z and I).
If your flight number is between AY3722-AY3999 (also operated by Flybe) you earn Finnair Plus points according to the normal Finnair Plus table found here.

Tier points and tier benefits:
For flight numbers AY3722-AY3999, you will earn tier points in addition to your award points. For flights AY8301-AY8435 Finnair Plus member is not able to earn tier points, only award points. Also for BE coded flights, you can earn only Finnair Plus award points, not tier points.

Normal tier benefits are available for Finnair tier members on flight numbers AY3722-3999. Normal tier benefits are available for tier members on flights AY8301-8435, except no lounge access. For flights with BE flight designator on the ticket tier benefits are not available.

Use points:
As a Finnair Plus member you can use your points to purchase award flights on Flybe operated flights. Award costs can be found on Finnair website.

Award flights are booked in Flybe Economy Class and include one piece of baggage with a maximum weight of 23 kg. Award bookings for some routes may not be available yet

Please note that earning and using points described above applies to an airline flying in the Nordics, not to Flybe operating to and from UK."

Your quote does not say that these flights are qualifying for earning Avios. I have asked this once again from BA and they say that under the current agreement between AY and BA these AY3XXX routes operated by BE are non-qualifying. I think it is either BA or AY or both who don't want us to earn miles. Occasionally, they slip from this principle. I am the first one to agree that this is both annoying, misleading, unfair and silly. This is not the first time that these anomalies exist. I remember when years ago some expensive Qantas premium economy booking classes were ineligible for AY points but it was sorted out later.

I really hope that those FT members who have some internal contacts with Finnair would try to changes. However, I'm rather pessimistic because AY does not even give AY+ level miles for code-shared BE flights (AY8XXX)

Normal tier benefits are available for Finnair tier members on flight numbers AY3722-3999. Normal tier benefits are available for tier members on flights AY8301-8435, except no lounge access. For flights with BE flight designator on the ticket tier benefits are not available. Interesting... looks like this paragraph (note the change on lounge access) has already been changed:

Normal tier benefits are available for Finnair tier members on flight numbers AY3722-3999 and AY8301-8435. For flights with BE flight designator on the ticket tier benefits are not available.

Great finding LRD ^. At least some positive changes :D. They have also changed the wording in Finnish so it must be true.

This is really strange and puts the whole OW concept in weird light...if AY is giving AY Plus tier benefits/points for something, they should also do so for other OW programs and flyers. Simple as that.

This is really strange and puts the whole OW concept in weird light...if AY is giving AY Plus tier benefits/points for something, they should also do so for other OW programs and flyers. Simple as that.
Is it even AY that decides whether or not BA/AA/IB/CX/whatever gives or does not give for thier flights?

Anyway, didn't AA exclude all BA TATL US-UK flights from their program until a few years back? And isn't it still hardly rare that a codeshare on a non-alliance partners earns only on the program of the airline in question? So I think there is no such rule in the OW book.

Is it even AY that decides whether or not BA/AA/IB/CX/whatever gives or does not give for thier flights?

Anyway, didn't AA exclude all BA TATL US-UK flights from their program until a few years back? And isn't it still hardly rare that a codeshare on a non-alliance partners earns only on the program of the airline in question? So I think there is no such rule in the OW book.

It was the regulatory authorities which denied co-operation od BA and AA. And for AY/BA relations we are talking about wet-leased and not code-shared flights. But of course, the airlines have every right to choose which routes are eligible.

It was the regulatory authorities which denied co-operation od BA and AA. And for AY/BA relations we are talking about wet-leased and not code-shared flights. But of course, the airlines have every right to choose which routes are eligible.

Exactly. But my point was that when airlines create these rules themselves they just decrease the whole value of the alliance they are in. Few years from now it could be that mainline AY only flies long haul + maybe few key feeder routes to/from HEL (for Asian traffic) and the rest is wet-leased crap which earns nothing on any program..if we, the customers, don't shout about this s**t they throw on us things will just get worse (even quicker).

Exactly. But my point was that when airlines create these rules themselves they just decrease the whole value of the alliance they are in. Few years from now it could be that mainline AY only flies long haul + maybe few key feeder routes to/from HEL (for Asian traffic) and the rest is wet-leased crap which earns nothing on any program..if we, the customers, don't shout about this s**t they throw on us things will just get worse (even quicker).

NoWindowSeat, you are totally right. I have avoided some to fly with AY to some destinations because they were operated by FinnComm (nothing was wrong with their service level). Other alliances (nowadays mainly Lufthansa Group within *alliance) got the money for those flights. It is a lot harder to gain BA Gold under the new rules. If the AY-BA relations make it even harder to get tier points and miles AY will be the loser of my small business.

To be honest *alliance is also quite tricky with code-shared flights. It is the hidden fare class of the operating *carrier which determines the miles you earn. There is no way to know the corresponding booking classes.

I flew HEL-TLL-HEL on 11/11/11 and the miles posted on my AA account today. So I can confirm that also AA honors the BE-operated flights that are in the AY3000 series. However, AA.com still only mentions AY-marketed, FC-operated flights as accruable, nothing said about BE...

As a side note, I had accidentally entered my first name as last name and last name as first when booking online. Don't really know how I could have done this but that's how it was printed on my e-ticket and BP. However, this didn't prevent the miles from posting (as I had thought it would).

NoWindowSeat, you are totally right. I have avoided some to fly with AY to some destinations because they were operated by FinnComm (nothing was wrong with their service level). Other alliances (nowadays mainly Lufthansa Group within *alliance) got the money for those flights. It is a lot harder to gain BA Gold under the new rules. If the AY-BA relations make it even harder to get tier points and miles AY will be the loser of my small business.

To be honest *alliance is also quite tricky with code-shared flights. It is the hidden fare class of the operating *carrier which determines the miles you earn. There is no way to know the corresponding booking classes.
Going a bit OT here but this to me is just plain silly. The customer pays to the marketing airline and should thus earn per that, irrespective of who operates. Although CSA OK plus has seen a lot of devaluation over the last years this is one of the reasons I am sticking to them; they credit according to marketing carrier only - I've earn Skyteam-miles on AY, AA, AS, OS to name a few.

Exactly. But my point was that when airlines create these rules themselves they just decrease the whole value of the alliance they are in. Few years from now it could be that mainline AY only flies long haul + maybe few key feeder routes to/from HEL (for Asian traffic) and the rest is wet-leased crap which earns nothing on any program..if we, the customers, don't shout about this s**t they throw on us things will just get worse (even quicker).
And my point was that there is no such OW rule that would prevent this, and that you are barking the wrong tree. If BAEC doesn't credit these flight you should be shouting to them, not AY or BE.
Regarding tier benefits I just disagree, every program has perks for just its own elites.

Regarding "wet leased crap" that is pretty much how the industry works on regional flights, AY cost structure is just not fit for operating the kind of routes and equipment BE does, and the unions will strike the second anybody thinks about changing this. And no AY is not alone with this problem, you see a lot of "connection carriers" or "regional partners" or whatever with most large airlines.

I think if it was up to AY, the BE planes would have Finnair livery with "Finnair" written on the side with large letters and "connection" or something similar under with a very small font, and half the customers would never know they are flying something else than AY, but again, that would probably lead to an immediate strike.

And my point was that there is no such OW rule that would prevent this, and that you are barking the wrong tree. If BAEC doesn't credit these flight you should be shouting to them, not AY or BE.


I'm not totally sure about this...AY might have a role to play here as well..are you sure it's 100% BAEC who decides this as you seem to have a very clear view?

Anyway, I don't really care that much what happens with Finnair anymore and I just hope that more and more Asian business people will choose other carriers over Finnair as their feeder services are getting worse and worse all the time..maybe this will make AY to think again this BE s*hit..European J seating is already total crap (outside the 319 which is soon changing as well) while the soft product is still good. Lie-flat for 10hrs from Asia but than a cramped 320 to MAD for the next 4hrs..good business idea? I'd expect you to be able to use a laptop properly when flying business class for 2-4hrs..on AY320/321 you really cannot..

Regarding being OK with regional "wet-leased crap" I can see that you're a SK member so that might explain as you guys are really getting nothing on short haul, no matter which aircraft or route.. ;) I was forced to fly SAS some weeks ago and my back hurted for 2 days after that, pitch was just un-human..next time I will rent a car or take the train before flying SK..

I'm not totally sure about this...AY might have a role to play here as well..are you sure it's 100% BAEC who decides this as you seem to have a very clear view?

Well if BA was nice enough to ask AY:s opinoin why would AY "let" AA credit those flights and simultaneously prohibit BA from doing the same?

Anyway, I don't really care that much what happens with Finnair anymore and I just hope that more and more Asian business people will choose other carriers over Finnair as their feeder services are getting worse and worse all the time..maybe this will make AY to think again this BE s*hit..European J seating is already total crap (outside the 319 which is soon changing as well) while the soft product is still good. Lie-flat for 10hrs from Asia but than a cramped 320 to MAD for the next 4hrs..good business idea? I'd expect you to be able to use a laptop properly when flying business class for 2-4hrs..on AY320/321 you really cannot.

Y seat with a blocked middle is more or less standard in Euro J these days, like it or not. I suppose they could start to offer blocking on the AY E-Jets à la LH but all in all, I think AY Euro J is hardly the worst product out there. Besides, I don't know how the apparently terrible AY product makes BE regionals worse.
Regarding being OK with regional "wet-leased crap" I can see that you're a SK member so that might explain as you guys are really getting nothing on short haul, no matter which aircraft or route.. ;) I was forced to fly SAS some weeks ago and my back hurted for 2 days after that, pitch was just un-human..next time I will rent a car or take the train before flying SK..
Well yes, I don't see how the "FC wet-leased crap" was any worse than the AY ATRs back in the day, and while I haven't flown BE Nordic yet, I'd expect the "BE wet-leased crap" to be quite similar to the "FC wet-leased crap". BE mostly operates routes that would be impossible to do profitably with AY equipment and cost structure.

And apparently SK is crap too... I'm starting to notice a pattern here.

Surprising that the dirty word filter has not worked in posts above... :D

I just flew HEL-AMS-HEL in an A319 in 4C, with the half-size middle seat empty. I have to say it felt a lot more cramped than the first rows of A320 or A321. I much prefer A320-A321 to A319 but that's just me.

As for the AY intra-European J, it is not what it used to be but compared to competitors' products it's quite alright. The world changes and air travel with it.

"British Airways Executive Club members cannot collect Avios or Tier Points on Finnair codeshare flights that are operated by Flybe Nordic (AY8100- AY8700)."

Now confirmed also on ba.com...we had this info from TLL in November but then Finnair didn't admit the same thing...very weird indeed but hopefully ok now.

Another late observation from BA point crediting. They give 100% TPs and Avios from plethora of AY booking classes (Y, B, H, T, K, M, P) which is a pleasure. But if you use AY points to upgrade, e.g., HEL-LHR T-ticketed leg to business (AY booking class F), then the accrual appears to be dropped to nil.

Saw this first time happening for my flights next week and I will report back if it can not be sorted out by contacting BAEC afterwards. Have paid for T-ticket and IMO should be credited the Avios and TPs accordingly.

Another late observation from BA point crediting. They give 100% TPs and Avios from plethora of AY booking classes (Y, B, H, T, K, M, P) which is a pleasure. But if you use AY points to upgrade, e.g., HEL-LHR T-ticketed leg to business (AY booking class F), then the accrual appears to be dropped to nil.


Do you mean that you had BA flight number, AY bird and BA FF card? Were you able to upgrade with Finnair points?

This would not be possible for Finnair FF card holders. According to my memory one must have AY flight number, AY bird and AY FF card, to be able to upgrare with points.

My employer demands nowadays flying mostly on AY tickets and anyway in economy :td:, thus, the tickets have AY code and BAEC FF number. AY metal flights can be upgraded using AY points, BA metal not.

It is funny to pay some €700 for KUO-LHR-KUO in relatively inflexible economy using AY. For the same money there would be BA flexible Traveler or inflexible Club (just by booking a few weeks in advance). Flexible AY tickets, not to mention business tickets, are at ridiculous prices.

It used to be that work related points, Avios, miles, etc. could not be used for upgrading work related flights, but fortunately that has changed.

PS. BA tickets purchased from travel agent can not be upgraded even with one million Avios. Tickets to be upgraded using Avios must be purchased directly from BA dot com. And a rant, Avios are nowadays almost useless for purposeful intra EU-travel. Pain in the neck also if trying to book a long haul in any cabin less than First - and even in that case being offered only WT or WTP seats... But some exceptions as well. KUO-SFO would sometimes be routed AY business to HKG and CX first to SFO. And AA HEL-ORD-XXX is also often an option instead of flying via LHR.

Another late observation from BA point crediting. They give 100% TPs and Avios from plethora of AY booking classes (Y, B, H, T, K, M, P) which is a pleasure. But if you use AY points to upgrade, e.g., HEL-LHR T-ticketed leg to business (AY booking class F), then the accrual appears to be dropped to nil.

Saw this first time happening for my flights next week and I will report back if it can not be sorted out by contacting BAEC afterwards. Have paid for T-ticket and IMO should be credited the Avios and TPs accordingly.

The accrual is still there but you have to make sure that at no point during the reservation process is your AY number put on your booking, not even for a second.

If doesn't help if you change it online yourself, or using OLCI, or at airport checkin..for some magic reason the AY number is on the booking like a stain, it just won't go away...finnair service center can remove it prior to the flight if you request, otherwise it's a real pain to get the Avios/TP as BA online claim won't work and it needs to go manually via AY - official answer is that "system shows two FF numbers on the booking and will therefore not credit anything to anywhere.." this is another really annoying detail with AY IT..something that should be really simple but is not..

I do not think that has to do with AY FF number or BA FF number. BA FF number is needed for the reservation to show in the MMB.

Before upgrade MMB displayed 120 TP:s (20 + 40 + 40 + 20) and after upgrade of one leg (return flight LHR to HEL T to F) only 80 TP:s (20 + 40 + 0 + 20). I will probably have to call BAEC and explain that F is actually paid-T and worth 40 TP:s.

If that does not work I will be sitting in back of the AY bus every time intra-EU, that much I nowadays value BAEC TP:s.

Edit: BA MMB shows TP:s and Avios based on the carrier and booking class. It may think that AY F is a redemption booking which it actually is not. I do not know if AY business class redemptions have a separate booking class from upgrades? If that is the case, fixing BA MMB would be no-brainer. Regarding the next post, that mistake may not be reflected when the Avios and TP:s are posted to the account... I will soon find out.

I do not think that has to do with AY FF number or BA FF number. BA FF number is needed for the reservation to show in the MMB.

Before upgrade MMB displayed 120 TP:s (20 + 40 + 40 + 20) and after upgrade of one leg (return flight LHR to HEL T to F) only 80 TP:s (20 + 40 + 0 + 20). I will probably have to call BAEC and explain that F is actually paid-T and worth 40 TP:s.

If that does not work I will be sitting in back of the AY bus every time intra-EU, that much I nowadays value BAEC TP:s.

I have upgraded a few AY shorthauls to business and credited the flights to BAEC and I've never had any problems.

I usually do it like this:

Book the flight, enter AY FF#
Call AY+, upgrade the flight
Go to finnair.com, change the FF# to BAEC FF#
Fly, receive tier points and miles :)

I do not think that has to do with AY FF number or BA FF number. BA FF number is needed for the reservation to show in the MMB.

Before upgrade MMB displayed 120 TP:s (20 + 40 + 40 + 20) and after upgrade of one leg (return flight LHR to HEL T to F) only 80 TP:s (20 + 40 + 0 + 20). I will probably have to call BAEC and explain that F is actually paid-T and worth 40 TP:s.

If that does not work I will be sitting in back of the AY bus every time intra-EU, that much I nowadays value BAEC TP:s.

You can naturally think whatever you want. All I'm saying is that I have upgraded 8 ay flights in the last 2 months and I'm only passing on the information given to me by ay plus service after I've asked why points are not creditef to baec and why the baec online claim doesn't work.

All my flights have shown on ba.com front page prior to flying but no points if ay number has been on the reservation..it could be that travel agents can input the ff number in a different way..I don't know but to repeat, this is not my 'thinking" - this is from ay.

I have upgraded AY flights with AY points and then collected AA miles for the flight. However, every time it has required some extra hassle. Even if the BP shows AAdvantage number, the miles either don't post at all or post as 0 miles.

My guess is that AA only sees the new booking class, which as an award class does not earn miles. Thus they give 0 miles. After this, I have filled in the online form requesting the miles and explaining the situation. This always comes back with a form letter that the flight was not eligible for miles. They seem not to read my explanation at all.

After this, I contact them again and explain the situation again (ask to check original booking class and give the Y class miles) and then they persumably finally check things (with AY?) and ultimately give the Y class miles.

"British Airways Executive Club members cannot collect Avios or Tier Points on Finnair codeshare flights that are operated by Flybe Nordic (AY8100- AY8700)."

Now confirmed also on ba.com...we had this info from TLL in November but then Finnair didn't admit the same thing...very weird indeed but hopefully ok now.

I've found this info too. I have HEL-TLL coming up (AY39xx) so according to BA's info it should credit, shouldn't it?

I'm about to finally jump ship from AY+ to BAEC and try to build up some meaningful OW status and every little helps...

I've found this info too. I have HEL-TLL coming up (AY39xx) so according to BA's info it should credit, shouldn't it?


Yes, definitely it should. I have bunch of RIX/TLL/VNO hops coming up as well..I don't need the TPs now but hopefully it will work with BAEC in the future.

I've got to HEL-TLL returns from last October and November. Do I need to call BA to get them credited then?

I've found this info too. I have HEL-TLL coming up (AY39xx) so according to BA's info it should credit, shouldn't it?

Looks like they're still not posting automatically - I flew LHR-HEL-TLL last Sunday and the LHR-HEL leg has posted, but not the hop to Tallinn. I'll give it a couple more days before I submit a claim. I was never successful in getting these credited when they were on Finncomm - here's hoping that it really has changed and is not just an oversight...

Flight number AY39xx
From HEL
To TLL
Departure Date 08 Jan 2012
Operated by Finnair

- Your claim has been passed to Finnair for validation
- Claims can take up to 8 weeks to be processed
- We will confirm the outcome of your claim to you via email

Will report back - has not automatically posted in either direction

My claim for HEL-TLL has been rejected "because my booking could not be found". Given I supplied ticket number, I'm not sure where to go now. I still have boarding pass so I could have another go, but it certainly appears that with the change to Flybe things are not all automatically fixed. Would be v interested if others have more success.

Something has been messed up at BA since 1st Nov. 2011. The information in BAEC pages regarding partner flight Avios and TPs is not accurate. Today I had a long discussion on the subject of crediting AY37XX-39XX flights flown onboard FlyBe metal. These should be treated as genuine AY flights, as it used to be when FinnComm was alive and kicking.

BAEC officials at Bremen were of the opinion, that none of the FlyBe Nordic flights (regardless of flight number suffix AY3/7/8XXX) are to be credited - and so it has happened also for me. Their friendly supervisor, however, promised to find out what the situation should be. Either the BAEC web pages will be updated or the TPs and Avios start pouring in as has been promised. The worse scenario is that all BE-metal flights might have to be credited to AY minus...

I had also concern about AY minus points upgraded (AY ticket from T to F) flights. These did post correctly according to T class (full TP:s and 100% Avios) without any further effort. MMB does display erranously nil TPs and Avios before such flights.

AY3939 and AY3926 posted to my BA account today after intervention from BA helper here on Flyertalk. 500 points and 20 TPs each way for BA Silver HEL-TLL.

AY3939 and AY3926 posted to my BA account today after intervention from BA helper here on Flyertalk. 500 points and 20 TPs each way for BA Silver HEL-TLL.

Thanks for reporting back, this is good news!

Now even domestic AY metal flights with AY tickets don´t get posted and are consistently rejected after retro claims :mad:. Perhaps this issue should be also taken to the BA forum? International AY flights seem to get posted normally and in less than 1 week´s time.

Interim report: AY flights on AY metal post correctly to BAEC again. AY flights on FlyBe Nordic metal do not post so far, irrespective of the flight number 3XXX or 8XXX. I hope some response or action will be elicited from the BA Helpers on the BA forum.

The BAEC call center in Bremen gets rating "inept" from me from the way they have handled this concern. Besides being impolite in discussion, not listening what the caller has to say before interrupting, even hanging up the phone, inventing absurd explanations, or referring to "the way it is with Vueling and Iberia", just is not acceptable in customer service! Hope that my two or three phone calls were recorded for the training purposes :rolleyes:...

Interim report: AY flights on AY metal post correctly to BAEC again. AY flights on FlyBe Nordic metal do not post so far, irrespective of the flight number 3XXX or 8XXX. I hope some response or action will be elicited from the BA Helpers on the BA forum.

The BAEC call center in Bremen gets rating "inept" from me from the way they have handled this concern. Besides being impolite in discussion, not listening what the caller has to say before interrupting, even hanging up the phone, inventing absurd explanations, or referring to "the way it is with Vueling and Iberia", just is not acceptable in customer service! Hope that my two or three phone calls were recorded for the training purposes :rolleyes:...

I'm totally with you here...I'm extremely disappointed with the service from Bremen..and this goes beyond Bremen also, the other day I tried to call the UK BAEC to process my upgrade but they didn't do it and asked me to call Bremen the next day (it was evening time..). Haven't tried yet with the Gold line or do we actually have one outside the UK (haven't seen my Gold pack yet..)? ;)

I really hope BA/AY get their act together with the accruals from Flybe operated AY flights.

No gold line I´m afraid (unless on GGL). Not even the possibility of tapping in the FF number to get expedite handling à la AF/KL or AY. LH does not have it either, but their customer service by phone is from another planet compared to BA.

No gold line I´m afraid (unless on GGL). Not even the possibility of tapping in the FF number to get expedite handling à la AF/KL or AY. LH does not have it either, but their customer service by phone is from another planet compared to BA.

ba.com: "A direct line to our dedicated team of customer support staff for when you need to speak with us (see the back of your membership card for the number)"

This must be old stuff, I guess..

Strangest of things has happened: my retroclaims once rejected have been reconsidered and Avios/TP:s were recently granted since Jan 2012. Anyone else have had this?

And was I also flattered when traveling from LHR to HEL with BA last week behind the curtain! CSD/Purser came to ask, addressing me by my last name not the easiest one to pronounce, if everything was ok. Told then to fellow passengers that were watching or listening, that I do so much flying with them they had to make sure everything was ok. Later, when ringing the bell to get a glass of water, altogether three cabin crew members appeared swiftly both from front and rear galleys and the first one by my seat told the others "I was first here and may serve this gentleman!". Gold card obviously becomes more and more appreciated in some routes :D.

PS. 27 March: Points do post now without even retroclaiming from AY3XXX flights onboard FlyBe - hee haw!

Wow,
one flight was credited automatically and one after retroclaim. I think we have to thank for the incredible Nicci from BA Executive club for this. I wonder if the Finnair representative is still here. We miss you.

I wonder if the Finnair representative is still here. We miss you.

With no hard feelings...but do we really? What did the "Plus Rep" really ever contribute to this forum?

Wow,
one flight was credited automatically and one after retroclaim. I think we have to thank for the incredible Nicci from BA Executive club for this. I wonder if the Finnair representative is still here. We miss you.

I would also like to have AY Plus rep here!

PS. 27 March: Points do post now without even retroclaiming from AY3XXX flights onboard FlyBe - hee haw!


Bringing up this old topic..any recent experiences with AY3XXX flights and automatic crediting to BAEC?

I have couple of FlyBe flights coming this week and do not want to fight with BAEC if the issue is still there (and TLL was just lucky! ;) ) and just credit to AA or AY instead as I really have no need for the TPs and Avios credit is next to nothing anyway.

No problems nowadays. Show up as punctually as real AY-flights, usually in 4 to 7 days.

No problems nowadays. Show up as punctually as real AY-flights, usually in 4 to 7 days.

Thanks!

Please, post here if you happen to fly on SmartLynx wet-lease flights. Will the Avios be credited correctly (normal AY flight number).

Inspired by this thread I checked what BAEC's online booking tool would suggest I will earn. Curiously they insist that the domestic legs operated by BE on ex-FC metal sold to me using AY flight number in booking class Q will earn 125 Avios and 10 TP :)

http://awesomescreenshot.com/035h9jr11

20 TP:s + 500 Avios from booking classes Y, B, H, T, K, M, P.

A, G, L, N, O, Q, R, S, V, W, Z give 10 TP:s + 125 Avios within Finland.

A, G, L, N, O, Q, R, S, V, W, Z give 10 TP:s + 125 Avios within Finland.
Not if its a AY 8xxx flight operated by flybe nordic. Since I'm not an avid collector of Adios points I don't care that much, just joking about the misleading BAEC page.

As can be seen from this thread it took some time until the computer stopped saying no in this respect. AY FlyBe metal wetleases with no FlyBe flight numbers (AY3XXX) giveth the OW-goodies but FlyBe metal codeshares (AY8100-8700) do not (apart from AY+).

From 01. Oct, 2012 AY 8100-8700 flights will accrue also AY+ status level points. The same flights with BE code will only accrue AY+ reward points. Similarly AY flight numbers will work in conjunction with OW status cards regarding lounge access, baggage rules, etc., but BE flight numbers will not.

Soon Finnair is going to hand over the E90´s to BE (followed by A319-321´s), and people will have to start paying a closer look at the flight numbers and booking classes in order to survive in OW.

Could be also worse - I´ve read from other forums, e.g. Iberia and their LCC-subsidiaries.

Well, it can always be worse...
But needing to keep track of flight numbers to know what is included is really bad. I for one refuse partaking.

Yep, AY3xxx fllights are posting ok in 6-7 days which is nice.

What is interesting is that normal AY flights with AY ticket always take 4-7days but when flying with BA ticket on AY metal they post the next day..already have the points from yesterday's LHR-HEL..