Hilton HHonors - Do you get a 50SEk meal voucher on all Scandic hotels?

Last night I stayed at Scandic St Jorgen in central Malmo and I was given a 50SEk voucher for meal when I checked in since I was a Gold member. I kind of recall that Scandic used to have something like this for the members for the Scandic Club and now I wonder if I could expect this voucher at every Scandic visit?

Yes! According to the Swedish HHonors guide(which I picked up last week) Gold members receive

* Automatic upgrade to the best rooms (if available)
* 50 SEK meal voucher (excluding free stays)
* Complimentary fresh fruit and mineral water to your room.

Well I didnt get upgrade(actually the room was very small, but I guess a typical Swedish single room).

I didnt see any fruit or mineral water on my room either.

I had to ask for the water/fruit
at one scandic, they delivered it daily
at another, they had it in a cooler at the front desk, and you just had to ask on your way out as you walked by
no upgrades given during my stays, but I think all the rooms are the usual small, european

Earlier this evening I did send Scandic St Jörgen an email about this and my missing gold benefits. I was very surprised that I got a very long respond within three hours. Way go to Scandic.

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by kempis:
Earlier this evening I did send Scandic St Jörgen an email about this and my missing gold benefits. I was very surprised that I got a very long respond within three hours. Way go to Scandic.
</font>

So what did they tell you ?

Do these benefits apply to all Scandic's?
(I'll be staying at one in Belgium in a couple of weeks).

Thanks.

-- Dambus

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by kempis:
Well I didnt get upgrade(actually the room was very small, but I guess a typical Swedish single room).

I didnt see any fruit or mineral water on my room either.</font>

One problem here is that the hotels can't see your status online, so I guess the only way they can prepare a room for you is if you point out your status to them when reserving the room, not just stating the HHonors membership number.

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by The-Longhauler:
So what did they tell you ?

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They basiclly just said they where sorry that I didnt get my benefits as a gold member. They also said I need to mention my gold number when I make the booking.

I did that and I also showed my gold number at check in.

Kempis,

Since you did not really receive an aplolgy from Scandic, I suggest that you contact Adam Burke to advise him that there may be problems with the Scandic hotels understanding of the Hilton HHonors program.

You can do a search under the Hilton board to find his e-mail. Hilton may want to point out the program once more for the Scandic employees.

I just checked out from a scandic and they had lot of problems with the hh .
First they told me my number was invalid (eventhough they got all my personal info from the number) and when I showed proof, they said they had many problems with hh accounts.
So they would sent an email to hh instead of registering online (?) (hope I will see my points some day)

btw. Great hotel for the price Scandic Anglais Stockholm.