All Nippon Airways Mileage Club - Got bit twice for FC charges AMEX/ANA




JapanFlyerT
Oct 3, 11, 8:07 pm
Bought an ANA domestic ticket using the English website. Oddly, the I thought I made the payment, but then when I hit the Select seats button the whole screen reverted to the homepage.

I made the mistake of thinking the payment I not been processed, and the next day bought the same ticket after the agent said I had no reservation listed.

However AMEX did show payment a day later, for BOTH tickets. ANA was good about refunding one of them, but I got tagged for $3.40x2 for the FC charge AND refund. Seems unfair, but not worth the time to argue.


beep88
Oct 3, 11, 9:08 pm
AMEX routinely refund these FC charges when called, at least for Canadian card holders.

will2288
Oct 3, 11, 9:12 pm
what is an FC charge?


I suspect AMEX will remove this for you, as beep88 said.


JapanFlyerT
Oct 4, 11, 6:40 pm
what is an FC charge?
I suspect AMEX will remove this for you, as beep88 said.
I was thinking Foreign Currency, but I guess FX is the correct abbreviation.
I see today that AMEX amended my statement and refunded the FX fee, without me asking.



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