InterContinental Hotels: Priority Club & Inter-Continental Ambassador - IC The Venetian Master Thread

This is a thread dedicated to the IC "The Venetian" in Las Vegas. It was created by moving post out of the pre-opening thread. We have decided to create one thread for The Palazzo and one for the The Venetian.

There might be some post in this thread regarding both or the other property. I have not deleted this posts ouf of this thread for a better comparison.

Thank you

FLYGVA
co-moderator IHG Forum


here's the reply from IGH as i've a stay booked first week in may

Thank you for taking the time to contact the InterContinental Ambassador Service Center .



We are pleased to confirm that the following Ambassador and Royal Ambassador benefits will be honored by the Palazzo Las Vegas:



Ambassador benefits:



Guaranteed Room Upgrade
Fresh fruit and mineral water
Complimentary newspaper
4 PM late check-out
1 Complimentary paid movie per stay
Instant check out


Royal Ambassador benefits:



Guaranteed Room upgrade
Early check-in
Free use of health club facilities
Free world news
Free use of mini bar


We hope we have assisted in clarifying your query. If we may be of any further assistance, please feel free to contact our office directly.



Sincerely,

and here's the reply direct from the hotel

Thank you for contacting the Venetian Resort Hotel Casino. I do show your reservation confirmed and it does come with your Royal Ambassador benefits. Should you have any further questions or concerns please feel free to contact us at any time. Thank you.



Sincerely,


make of that, what you will - someone needs to stay, that's the acid test.

Pretty much the same answer I got but w/ VIP greeting and in-room Wlecome gift:

Dear Mr. gregdane,
Thank you for your recent inquiry.
Following our previous correspondence, we would like to inform you that you may expect to receive the Ambassador benefits and privileges for your stay at the The Venetian.
For your reference we have provided you with the Ambassador Benefits which are valid exclusively when staying at any of our over 150 InterContinental Hotels worldwide (not valid at our other hotels such as Crowne Plaza or Holiday Inn):
· Upgrade to a superior room
· Priority waitlist reservations
· Late checkout until 4:00 P.M.
· Instant check-in Instant checkout
· Complimentary Weekend Night
· Certificate upon enrollment and renewal
· Fresh fruit and mineral water upon arrival
· VIP greeting and in-room welcome gift
· One free pay TV movie per stay (where available)
· Complimentary standard newspaper delivered to members' room every day
· Airport chauffeur service (at published rate)
If you wish to know more of the amenities available at the The Venetian, you may visit the link below. Please know however that the use of most of their facilities are available at a corresponding charge.
http://www.ichotelsgroup.com/intercontinental/en/gb/locations/lasvegas-thevenetian
Should you need further assistance, please feel free to contact us directly.
Sincerely,
Ambassador Services

I wonder if the $20 ($50?) check-in "trick" would help with a bigger upgrade... or am I just getting greedy now? :D

· Complimentary Weekend Night


So is this confirmed? Can we use the BOGO for free weekend nights there?

So is this confirmed? Can we use the BOGO for free weekend nights there?

If you can book it via the relevant webpage you can use the Voucher. Simply check availabiltiy

So is this confirmed? Can we use the BOGO for free weekend nights there?

That's not what I got when I asked (bolding mine)


In reference to your inquiry, we would like to inform you that the Ambassador Benefits will apply on your reservations booked at the InterContienntal Alliance Resorts, with the exception of the free weekend night and the Priority Waitlist benefits.

Furtther to your query, may we advise you that InterContinental Alliance Resorts awards 2,000 Priority Club base points or 500 frequent flyer miles with participating airlines for each qualifying stay. Additional credit is not issued regardless of the number of nights, number of rooms or total amount spent.

Thank you for giving us the opportunity to be of service to you. Should you need further assistance, please feel free to contact us directly.

Sincerely,

Sands China, Macau has terminated its management agreements with Shangri-la and confirmed it is in talks with IHG about managing the Macau properities.

http://hma.hotelworldasia.com/content/sands-china-looks-new-partner-macau-hotel-project


Hopefully, we will very soon see two Alliance Resorts in Macau.

Tried to book using BOGO link, no dates in April or May seem to be available. Also attempted to book using Sweet Dilemma Free Nights. Get the same, no dates available for requested dates. Is Las Vegas really that busy, or is the hotel inventory not loaded yet.

Tried to book using BOGO link, no dates in April or May seem to be available. Also attempted to book using Sweet Dilemma Free Nights. Get the same, no dates available for requested dates. Is Las Vegas really that busy, or is the hotel inventory not loaded yet.

I think it's software problem. We need to wait then they upgrade it :)

I can confirm the RA guaranteed room availability benefit is honored at the Venetian and Palazzo.

After getting passed back and forth between call centers a few times last week, I learned the lowest "guaranteed availability" rate is $950 per night. The quote was for a luxury suite Sunday through Tuesday next week, and there's a big convention going on, but that rate is "prohibative" for just about anyone.

Tried to book using BOGO link, no dates in April or May seem to be available. Also attempted to book using Sweet Dilemma Free Nights. Get the same, no dates available for requested dates. Is Las Vegas really that busy, or is the hotel inventory not loaded yet.

You cannot book with a BOGO or sweet Dilemma coupon. Only 40,000 points work for a free night. At this stage, they are not accepting anything else.

Sorry if this is already known, according to the newsletter from IC just in my box:

Royal Ambassador Members only:
Please be aware that all Royal Ambassador member benefits apply at these InterContinental Alliance Resorts with the exception of free internet. Internet is included as part of the daily resort fee.


More details here (http://www.ichotelsgroup.com/intercontinental/en/gb/teasers/lp/ambassador_email.html?cm_mmc=DCE-_-AMB-VENETIANPALAZZO-20110406-_-05454-_-body-cta).

I just got the email and was gleefully hoping that they got everything setup now and award BOGO availability would be there now.

Alas, no...... I'd love to change my upcoming reservation over to my SD awards.

also if I joined ICH, would I be able to get a better rate?

thanks - not sure if I need to start a new thread for this??

Luxury to Luxury View isn't a two-level upgrade. Luxury has a king bed. Bella has two queen beds. They both have the same square footage. So an "upgrade" from Luxury to Bella is at best a sidewides move. For me it's a downgrade: from king to queen bed.

Luxury to Luxury View isn't a two-level upgrade. Luxury has a king bed. Bella has two queen beds. They both have the same square footage. So an "upgrade" from Luxury to Bella is at best a sidewides move. For me it's a downgrade: from king to queen bed.

In the 'realm' of "V/P" a Bella Suite is considered more expensive (an upgrade) from a Luxury (1 King) Suite. In most cases, it is also more expensive to book a Bella (2 Queen) suite. I agree, for most hotels, these would be considered equivalent suites with different beds; but at V/P that has never been the case.

So, in a sense, it is ONLY an upgrade since it is a more expensive suite; and in higher demand (i.e. the Bella is in higher demand than the Luxury). As an aside, I always book my comp rooms as Bella (you get a choice of Luxury King or Bella 2 Queen for comp rooms); since I've had experience that these are in demand more, and I've gotten upgrades to superior suites just because they needed more Bella (2 Queen) inventory.

So is a bump from a Bella to a Luxury View also an upgrade since the Luxury View is more expensive?

Looking at a random date in June the rooms stack like this Luxury (219) -> Bella (249) -> Luxury View (259) -> Bella View (289) -> Prestige Luxury (319) -> Fortuna View (339) -> Prestige Bella (349) -> Prestige Fortuna (439) -> Prestige Siena (619).

best minibar I ever saw...half a big bottle of Moet and Belvedere Wodka, some nice snacks that were included:-)
Today I will check-out and move over to the Venetian...

Let us know how the mini bar at the V is. ^

So is a bump from a Bella to a Luxury View also an upgrade since the Luxury View is more expensive?

Looking at a random date in June the rooms stack like this Luxury (219) -> Bella (249) -> Luxury View (259) -> Bella View (289) -> Prestige Luxury (319) -> Fortuna View (339) -> Prestige Bella (349) -> Prestige Fortuna (439) -> Prestige Siena (619).

Hardly if you'd ask two heterosexual males :D

Are you talking about the small room with one entrance from the hotel lobby and another one off the high limit slots?
I've never seen any alcohol there, only sodas, coffee or tea, and the food selection is usually finger sandwiches, fruit or cookies...


The room upgrade is unsurprisingly same as for Grazie gold


Wow. I cant believe you never asked. There is a full, free 24 hour drinks service
in the lounge. Obviously being Vegas you have to look after your waiter. This definitely includes champagne (Moet) and a full bar. I was allowed 2 guests. Certainly not a bad way to start and end a big night out in Vegas.

Wow. I cant believe you never asked. There is a full, free 24 hour drinks service
in the lounge. Obviously being Vegas you have to look after your waiter. This definitely includes champagne (Moet) and a full bar. I was allowed 2 guests. Certainly not a bad way to start and end a big night out in Vegas.

waiter eh?
that's what I thought,there's no help-yourself-to-the-booze

waiter eh?
that's what I thought,there's no help-yourself-to-the-booze

Well you weren't implying you thought that. I think with or without a waiter it is a very fair deal. As I mentioned no problem with a few extra guests. I would imagine a group of 3 could drink their way through $3-400 worth of booze in no time. At least they are not one of these IC lounges who serve cava or some other mediocre sparkling wine.

I'm having the same experience in phone calls prior to my stay. I reserved a Prestige Luxury Suite Online and at first told they will only upgrade that day of arrival as they have a 2nd in house reward system that gets priority first. Then after more discussion and supervisor they said it was a guaranteed upgrade. They then upgraded me to a view... that's it. They did notice I had two children and asked if I wanted a Bella Suite but I want a little more personal space by having our kids on the pull out sofa. Plus if I did have a Bella I thought it lowered the chances of being further upgraded to Fortune or Sienna as those only look like they have one king sized bed. So if I was in a Queen with 2 kids that might think a room with a king wouldn't work for me.

A question on the VIP lounge vs Prestige Lounge. Anyone know the differences? I reserved the Prestige room directly on their hotel web site as I have two kids and the nicer breakfast, dinner munchies, etc are very meaningful to me. Then I called and had the front desk add my RA#.

Be careful, I was told that there are two separate reservation systems and that if you book direct no RA perks apply- only if you book direct with IC

Thanks for the heads up on this. The prestige concierge sent me an email asking if they could help with anything for my stay and I'm going to ask them to check if my RA# is on the reservation and to verify RA benefits will apply on this stay. If they reply - yes to both - in email then I'm going to take the risk with it.

If they can't confirm they do, then I owe you a big thankyou and will rebook from the PC web site. Has anyone tried reserving on the IC web site for a prestige room? I didn't see it as an option? Or alternately, has anyone reserved a non-presetige room on IC.com then called and asked to pay extra for a prestige room (Eg; lounge access)?

Be careful, I was told that there are two separate reservation systems and that if you book direct no RA perks apply- only if you book direct with IC

Is there such a thing as a Prestige Luxury View?

Just from seeing the different room offers when I browse dates I would think an upgrade from a Prestige Luxury would be Prestige Fortuna, if you wanted to stick to a King bed.

Thanks for the heads up on this. The prestige concierge sent me an email asking if they could help with anything for my stay and I'm going to ask them to check if my RA# is on the reservation and to verify RA benefits will apply on this stay. If they reply - yes to both - in email then I'm going to take the risk with it.

If they can't confirm they do, then I owe you a big thankyou and will rebook from the PC web site. Has anyone tried reserving on the IC web site for a prestige room? I didn't see it as an option? Or alternately, has anyone reserved a non-presetige room on IC.com then called and asked to pay extra for a prestige room (Eg; lounge access)?

I had booked directly through V a few months back and contacted them via email last week to add my RA number. Got a confirmation from them about all the RA perks that will apply to my booking. ^

Just send them a email. They will add your RA number to your V booking.

Sorry to be thick, but I am confused

what is the difference between the two hotels? they are the same address, and same price

I want to book 5 nights in October, am a RA and I like Club lounge - which hotel do I want? and which room?

The rooms on IHG only have size and not the name of the room like the hotel webisite has

sorry if it has been answered

Sorry to be thick, but I am confused

what is the difference between the two hotels?

Not much but Venetian is 10 years older and rooms are getting a bit worn,
reason enough for choosing the Palazzo

Anybody else having a problem in seeing available types of rooms besides Luxury (King 720), Bella (QQ 720), Luxury View (King 720 Vegas View), and Bella View (QQ 720 Vegas View) on the IC Ambassador site? I don't see any of the Prestige suites or the Fortuna.

I had booked directly through V a few months back and contacted them via email last week to add my RA number. Got a confirmation from them about all the RA perks that will apply to my booking. ^

Just send them a email. They will add your RA number to your V booking.

hope this works -please report after stay. "specially trained" IC agents say not so. I only inquired about Palazzo (would think Venetian same) where they insisted RA perks only apply if direct book trough IC

Yup - me too. Not sure why they don't include the others.
Maybe this is a way around getting too much traffic with the IC affiliation competing with their internal awards/stay program?

Anybody else having a problem in seeing available types of rooms besides Luxury (King 720), Bella (QQ 720), Luxury View (King 720 Vegas View), and Bella View (QQ 720 Vegas View) on the IC Ambassador site? I don't see any of the Prestige suites or the Fortuna.

1) the Palazzo should be giving the Ambassador benefits - as it is new to the group we are collecting the experiences of people that have just been or are there.
2) not aware of status match for Ambassador - you buy Ambassador either with Priority Club points or $s

re rates - don't believe there are any preferential rates for being Ambassador but with the upgrade you in theory are paying a lower rate for what you get

Hi

Thanks Caz312, I am MR Plat so think I am able to get status match for equivalent IC Diamnond? Wondered how long this match would be for?

Hi

Thanks Caz312, I am MR Plat so think I am able to get status match for equivalent IC Diamnond? Wondered how long this match would be for?

There is no Diamond. That is Hilton not Intercontinental I believe.

The ICH Group has 2 programs - Priority Club which will earn and redeem points at all ICH brands and comes in blue, silver, gold and platinum and anyone can sign up and earn. Perks vary by brand but Intercontinental hotels tend not to give much notice of PC status

Then there is Ambassador which also earns and redeems at all ICH brands but is recognised by Intercontinental Hotels for upgrade/late checkout etc. There are 2 versions. Ambassador and Royal Ambassador. Ambassador you buy and Royal Ambassador is by invite for those that spend a lot of nights in IC hotels or are referred by another RA.

If you buy Ambassador you automatically become Priority Club gold as part of it.

You may get a status match to Priority Club but it will not be recognised at IC hotels for benefits

Yup - me too. Not sure why they don't include the others.
Maybe this is a way around getting too much traffic with the IC affiliation competing with their internal awards/stay program?

Yeah but the whole point of V/P affiliating with IHG is to get that traffic. V/P treating Priority Club members, Ambassadors, and Royal Ambassadors as second-class guests defeats the whole purpose.

You can go to Orbitz, or any travel site, or even the Palazzo site itself and book a Prestige or Fortuna suite. The Luxury and Bella suites there are priced the same as on the IC Ambassador site so what's the point of not showing Prestige suites?

And it's not like the Prestige suites are not being listed because they are going to be the upgrade everyone gets. Post #173 states the upgrade for a RA was from a Luxury to Luxury View.

The ICH Group has 2 programs - Priority Club which will earn and redeem points at all ICH brands and comes in blue, silver, gold and platinum and anyone can sign up and earn.

There is no Silver elite level in IHG Priority Club Rewards.

Only Gold Elite and Platinum Elite (http://www.ichotelsgroup.com/h/d/pc/1/en/c/2/content/dec/pc/0/en/benefits.html). The basic, non-elite level is called "Club Level".

I think ICH would status matchme to Platinum, but would I get any perks at the hotel? And how long does the status match last?

The main aim would be room upgrade and LATE CHECK-OUT - are these guaranteed with Platinum? Or does Ambassador guarantee late check-out?

Since V/P is an Intercontinental Alliance Resort for room upgrade and late check-out you need Ambassador status.

You can see the various room types at the hotels on their respective web sites.

http://www.palazzo.com/accommodations.aspx

http://www.venetian.com/Las-Vegas-Accommodations/

From what we see you can't book many room types on IC.com.

While YMMV you might be able to book what you want on the hotel web sites and ask them to add your RA#. For example if you want access to the prestige lounge its not offered on IC.com so the only way looks to be to do it though the hotel web sites. Maybe you could reserve on IC.com and then call the hotel and pay for prestige lounge access. From initial dialogs the lounge access is not granted as part of RA upgrades.

Sorry to be thick, but I am confused

what is the difference between the two hotels? they are the same address, and same price

I want to book 5 nights in October, am a RA and I like Club lounge - which hotel do I want? and which room?

The rooms on IHG only have size and not the name of the room like the hotel webisite has

sorry if it has been answered

hope this works -please report after stay. "specially trained" IC agents say not so. I only inquired about Palazzo (would think Venetian same) where they insisted RA perks only apply if direct book trough IC

I got the answer in writing from (why do you guys always use the phone??) and they wrote:




Further, these benefits will be honored even when booking the reservation direct at the hotel. Also, at this time, our system is unable to retreive reservations booked at these two properties. Nonetheless, we would be happy to inform the hotel regarding your Ambassador status, you may contact us and provide us your reservation number.

I got the answer in writing from (why do you guys always use the phone??) and the wrote:

Good news with some of the specials available on direct booking

I got the answer in writing from (why do you guys always use the phone??) and the wrote:

With multisystem confusion I wonder if we can sneak in PL and similar stays and get all bennies/points.

Has anyone stayed here using points yet? Would be interested to see if RA benefits are honoured during points stay here.

Comparison Venetian-Palazzo:

So, well now I stayed one night at Palazzo and one night at The Venetian. So far, I really preferred the modern Palazzo. Even though – after asking politely – I got upgraded from Bella Suite without view to Rialto with view, the views at Venetian are not as nice as from Palazzo, especially due to a building site in front of the Venetians “Strip view”.
Palazzo had much nicer view and - as said before - I really liked the feeling in the "smallest" luxury suites.
Minibar is great as well in both hotels! Check-In process at Venetian took us around 30 Minutes in the Vip-lounge area…so we missed our included lunch (FHR-Rate)…Venetian was not able to organize a substitute… Nice fruit bowl and water were delivered promptly in both properties.
At The Venetian – even though there was a great sign in front saying “Royal Ambassador” – the front desk personnel didn’t really know about the benefits. Free minibar had to be escalated and was granted via phone another 30 minutes after check-in.
Big advantage for Venetian: if you want to accommodate 4 people in one suite, then this can only be done in one of the rialto suites (2 queen beds + sofa bed + rollaway bed).

With multisystem confusion I wonder if we can sneak in PL and similar stays and get all bennies/points.

I personally hope not. You won't either manage to make the Amassador Desk contacting them nor will you have an Ambassador card to show.

I personally hope not. You won't either manage to make the Amassador Desk contacting them nor will you have an Ambassador card to show.

Why "hope not"? If direct bookings on casino rates qualify then you'll have more upgrade competition from casino invites than from PL.

And why wouldn't one be able to show AMB card at checkin to claim bennies and add PC number?

The Venetian popped up on Gilt Group today, but doesn't seem to be a real bargain.

Random dates of April 28- May 1 show a Luxury Suite for $240 or a Bella Suite for $268.

Why "hope not"? If direct bookings on casino rates qualify then you'll have more upgrade competition from casino invites than from PL.

And why wouldn't one be able to show AMB card at checkin to claim bennies and add PC number?

"One" might be able, the poster I replied to obviously not because this poster does not hold an Ambassador card. I do never care about upgrade competition, in particular when the upgrade is guaranteed as it is in the Ambassador program. I do however care about people sneaking in through the back door. Ambassador status can easily be bought, no reason to tolerate the back door detour.

It is - this as a side remark - not clear to me whether Casino rates do qualify. Rates booked on the HOTELS' website do qualify - this appears to be a difference.

"One" might be able, the poster I replied to obviously not because this poster does not hold an Ambassador card. I do never care about upgrade competition, in particular when the upgrade is guaranteed as it is in the Ambassador program. I do however care about people sneaking in through the back door. Ambassador status can easily be bought, no reason to tolerate the back door detour.

It is - this as a side remark - not clear to me whether Casino rates do qualify. Rates booked on the HOTELS' website do qualify - this appears to be a difference.

This is part of the old YMMV theme about upgrades/benefits for Ambassadors/RA when using non-qualifying rates. I'm assuming casino/PL rates are not publicly available and therefore will post to IGH as non-qualifying stays.

This is part of the old YMMV theme about upgrades/benefits for Ambassadors/RA when using non-qualifying rates. I'm assuming casino/PL rates are not publicly available and therefore will post to IGH as non-qualifying stays.

I agree in general but here the story is different as they have two separate reservations systems i don't how see ineligible stays will be differentiated - they are processed by in house system not PC one.
IME both at PH and Hilton I was able to get stay credits on supposedly ineligible rates booked directly with the property.
With a variety casino promo rates bookable on their own website i simply can't imagine trying to separate eligible from ineligible for PC purpose.

No, I didn't have to pay the resort fee for my recent trip.

Oddly I phoned down to the desk on my second day there to ask what the payment was for internet use. They said not to worry as it was included in my resort fee which, they said on the phone at that time, I was going to have to pay on check-out. But on check-out I only had some charges from the Canyon Ranch Spa and some restaurant food, no resort fee.

They had also charged me for a movie I saw in the room, but they politely removed the charge when asked.

I will be certain once I get my credit card bill, as IC's have tacked on charges after the fact (like mini-bar charges) which they've usually been good about removing.

Curious what points have posted for anyone who has stayed since 1 April - seems like they should post like an IC stay (so 4000 points for an RA plus any bonuses), but do the nights also show up as qualifying towards the Ambassador Accellerator 20k per 15 nights?

Also noticed that having a booking at the Palazzo has broken mobile.priorityclub.com - as soon as the stay had been booked, I got an error when trying to view forthcoming reservations. I've just cancelled the stay and it's working again. Someone needs to do a bit of coding to recognise the new "brand" I suspect...

there is a bonus 6K points on the priorty club website for these two hotels - just look under the priority club rewards offers.

Curious what points have posted for anyone who has stayed since 1 April - seems like they should post like an IC stay (so 4000 points for an RA plus any bonuses), but do the nights also show up as qualifying towards the Ambassador Accellerator 20k per 15 nights?

Also noticed that having a booking at the Palazzo has broken mobile.priorityclub.com - as soon as the stay had been booked, I got an error when trying to view forthcoming reservations. I've just cancelled the stay and it's working again. Someone needs to do a bit of coding to recognise the new "brand" I suspect...

It gets you 3000 points per stay, i.e. NO 1000 RA-points...
just made the experience with Venetian AND Palazzo.

By the way, I had to pay the resort fee...BUT didn't spend any money in their casino.

Can I Use the BOGOF weekend voucher at any of these hotels if booked online using the designated website.

I have not checked but was just wondering.

Prices are otherwise pretty high.

I'm at the Venetian right now. Ambassador. I got squat. No ammenity, no upgrade, no automatic late checkout. Nada. Not even a welcome letter. Nada. Not happy.!

I just booked 2 suites by calling them directly in order to check on the upgrades etc for Ambassadors. My entire reservation on an international call from Dubai to US took around 40 minutes! Primarily because the lady on the other end wasn't too sure of the benefits and had to keep me on hold until she checked with her supervisors. Eventually it ended up well enough and my two suites ( booked under myself and my wife an both of us are Ambassadors)were upgraded to the view suites. Interestingly I asked for connecting suites and she arranged that as well but there was a 10 dollar charge to open the connecting door!!!! I have NEVER ever heard of this in my life. I,ve booked suites on the Prestige floor and am looking forward to seeing if it would be worth the difference.

I'm at the Venetian right now. Ambassador. I got squat. No ammenity, no upgrade, no automatic late checkout. Nada. Not even a welcome letter. Nada. Not happy.!

Did you let them know that you're an Ambassador and that you're meant to be receiving a 1 level upgrade etc?

Did you let them know that you're an Ambassador and that you're meant to be receiving a 1 level upgrade etc?

I even handed him my card!

I couldn't get ipad to work with their wifi - it kept returning to login screen.

I also tried to use my ambassador status at the Venetian and it was not recognized. I do think that if they market the fact that they are a partner of IHG they should honor IHG status. With that said, it is a great resort and I had no complaints otherwise.

Wirelessly posted (BlackBerry8520/4.6.1.314 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/125)

I also tried to use my ambassador status at the Venetian and it was not recognized. I do think that if they market the fact that they are a partner of IHG they should honor IHG status. With that said, it is a great resort and I had no complaints otherwise.

This seems strange - did you book through an IHG website or direct with the hotel?

I also tried to use my ambassador status at the Venetian and it was not recognized. I do think that if they market the fact that they are a partner of IHG they should honor IHG status. With that said, it is a great resort and I had no complaints otherwise.

[SIZE=1]This seems strange - did you book through an IHG website or direct with the hotel?

Did you use Invited Guest check-in?

Did you use Invited Guest check-in?

I tried to use invited guest checkin, but there was one person working who ignored me while dealing with a group of 6 guys who had many problems. With no line at the regular desk I went over which was likely my mistake.

I emailed both the hotel and Ambassador last night. Nothing yet from ambassador, but the Venetian guest services did call my room when I was out and left an apologetic message, but no offer to try to make up for it.

Canned response from ambassador. No real expression of concern. Just they've recorded my concern.

Just tried to book 5 nights for Oct 13th and PC says it is full, went direct to hotel website and there are rooms available

any ideas? hope they are not pulling out

Just tried to book 5 nights for Oct 13th and PC says it is full, went direct to hotel website and there are rooms available

any ideas? hope they are not pulling out

I can see availability for both hotels at $150 a night on pc.com.

There are also now more room types available (Prestige suites showing up in June, for example), and they seem to have made the room descriptions better.

Can I Use the BOGOF weekend voucher at any of these hotels if booked online using the designated website.

I have not checked but was just wondering.

Prices are otherwise pretty high.

Yes, you can. We booked a weekend.

Yes, you can. We booked a weekend.

This is new. It wasn't there when I booked a month back. Did you get one night free? Are the staff aware of this?

Hopefully more people will chime in about their experiences at this hotel. Seems like its hit or miss on if you get anything with ambassador, which worries me for using a BOGO here. If they don't give you anything for ambassador i doubt they would accept a coupon for a free night even if books through PC.

To close my loop. I received a very nice apology from the Venetian GM and I'm pleased.

In terms of the property, the public areas can only be improved by demolition, but the rooms are fabulous.

What a god-awful maze of tackiness!

BOGO availability is indeed new and it makes it a better deal than PL! Nice.

This is new. It wasn't there when I booked a month back. Did you get one night free? Are the staff aware of this?

Nothing really shows, the price just goes down magically after you click for reservation details.Not exactly by half. But two nights price close to the price of one.

Nothing really shows, the price just goes down magically after you click for reservation details.Not exactly by half. But two nights price close to the price of one.

Yeah I noticed that too.

Can anyone book a room using the IC link? I keep in getthing the following error at the last stage.

We are sorry, our system is temporarily unavailable. Please try again or contact your nearest reservation office for assistance.

Any indication of whether they are fully honoring RA status with regard to room upgrades and or lounge access?

Any indication of whether they are fully honoring RA status with regard to room upgrades and or lounge access?

A lot of info in this thread on that.

Can anyone book a room using the IC link? I keep in getthing the following error at the last stage.

Worked for me a few weeks ago, although odd things were happening including a price change when I hit "book ".

I can see availability for both hotels at $150 a night on pc.com.

There are also now more room types available (Prestige suites showing up in June, for example), and they seem to have made the room descriptions better.

thank you - rooms are now showing

does anyone think it is worth paying the extra for Prestige suite, I am a RA, does any room get access to Club Lounge?

thank you

Worked for me a few weeks ago, although odd things were happening including a price change when I hit "book ".

Still not working for me. Keeps on giving an error. Will give reservations a call.

Anyone have any luck combining the benefits of their Plat RA status and Plat Amex booking? Will they honor and combine them both? Or either or?

Still not working for me. Keeps on giving an error. Will give reservations a call.

It seems that I can book using the Intercontinental.com site, but with Priority Club.com or IHG.com, I'm getting an error message.

I did make a reservation a few weeks ago for early June, which I've changed on-line a couple of times as rates have fluctuated so much. However, when I now go onto the Current Reservations section of the PC website, it now tells me "To modify or cancel your reservation, please contact The Venetian and The Palazzo directly at 1-866-659-9645". The reservation has completely disappeared from the PC iPhone app.

Looks like there are a few technical problems...

It seems that I can book using the Intercontinental.com site, but with Priority Club.com or IHG.com, I'm getting an error message.

I did make a reservation a few weeks ago for early June, which I've changed on-line a couple of times as rates have fluctuated so much. However, when I now go onto the Current Reservations section of the PC website, it now tells me "To modify or cancel your reservation, please contact The Venetian and The Palazzo directly at 1-866-659-9645". The reservation has completely disappeared from the PC iPhone app.

Looks like there are a few technical problems...

Gave rservations a call and even they had problems booking it. Took a while but they eventually got it booked.

So yes the BOGO does work at this property ^^

Lets see if they give the free mini bar on the free night? Is that applicable?

Also I don't know if its a PC website issue but the rate was $279 + Tax + some other fees. Not sure if this is the resort fee or if the PC website automatically adds on some other fees?

Do Venetian has same VIP checkin Area for RA's as Palazzo?

Do Venetian has same VIP checkin Area for RA's as Palazzo?

When you face the registration area look forward the left and you will see their VIP desk - there is a smallish sign that says "RA" next to it.

When you face the registration area look forward the left and you will see their VIP desk - there is a smallish sign that says "RA" next to it.

Thank you very much for your advise. Btw nice check-in lady told me that you can check in to Venetian from Palazzo VIP lounge and visa versa.

how was it booked?

I booked it through a Grazie email special offer. $129 for the night and got some extra vouchers to use in the hotel.

Regards
AKS120

I booked it through a Grazie email special offer. $129 for the night and got some extra vouchers to use in the hotel.

Regards
AKS120

So when you called/emailed PC/AMB to manually credit this, they could find that stay in the system (and you did not have to fax your folio) - right?

I had one booked via third party channel which despite adding my # did not post. I would like to see it in at least as "ineligible" stay for the sake of CtC, or of course, preferably take advantage of confusion and get full points/credits.
(on a related note third party booking and a friendly FD agent saved me $150 so i am not complaining :p)

Looks like things are starting to settle down with their systems - my reservation for June is now showing the upgrade (Vegas View room rather than standard room I had booked).

still no 1000 points for RA at these hotels? (I mean just base 2000+1000PLT). And no ambassador accelerator?

Looks like the standard upgrade from Luxury is Luxury View. Has anyone booked a Luxury View and gotten a better upgrade, i.e., Fortuna or Prestige Luxury?

Just got back from the Venetian. Had a excellent stay and no complaints at all. The check in agent knew of all the benefits and explained them to me at check in. Excellent mini bar which was refilled daily and nothing added to the bill.

Not sure what upgrade I got as I booked via the IC website and it was quite confusing as they don't tell you what suite you will get. Used a BOGO without any problems and excellent value as Saturdays are the most expensive day in Vegas and I got that free ^^

Just got back from the Venetian. Had a excellent stay and no complaints at all. The check in agent knew of all the benefits and explained them to me at check in. Excellent mini bar which was refilled daily and nothing added to the bill.

Not sure what upgrade I got as I booked via the IC website and it was quite confusing as they don't tell you what suite you will get. Used a BOGO without any problems and excellent value as Saturdays are the most expensive day in Vegas and I got that free ^^

great
Did you receive a suite upgrade? :confused:

great
Did you receive a suite upgrade? :confused:

So am I. :confused:

I think I did as I booked a Bella Suite and got upgraded to a Bella View which according to the IC website is 2 levels higher then the Bella non view with the Luxury comfort coming in between them.

Anyway my friend was staying in a Rialto which is the next level higher then the Bella's and to be honest with you it was 99% the same aside from a bigger entrance area.

So am I. :confused:

I think I did as I booked a Bella Suite and got upgraded to a Bella View which according to the IC website is 2 levels higher then the Bella non view with the Luxury comfort coming in between them.

Anyway my friend was staying in a Rialto which is the next level higher then the Bella's and to be honest with you it was 99% the same aside from a bigger entrance area.

If you booked a suite I would think you may have received a view upgrade
always good to verify on property as to what you booked and what you are receiving to be fair to yourself
So far upgrades don't sound very promising here other than the mini bar benefit
Sounds like RA bonus points don't apply either here perhaps making this a better redemption hotel :eek:

always good to verify on property as to what you booked and what you are receiving to be fair to yourself

I did. Was told it was 2 level upgrade.

How does one go about using the BOGO? Any dates I seem to check on the ambweekend i get

There are no suites available at this resort for your requested dates.Check availability at our other InterContinental Alliance Resorts in Las Vegas or call reservations at 1-877-914-5777 for more information.

How does one go about using the BOGO? Any dates I seem to check on the ambweekend i get

There are no suites available at this resort for your requested dates.Check availability at our other InterContinental Alliance Resorts in Las Vegas or call reservations at 1-877-914-5777 for more information.

I had to call the PC helpdesk as they still have a lot of niggling problems in the website.

would you book Advance rate for stay in October or wait and see if the price drops?

thank you

would you book Advance rate for stay in October or wait and see if the price drops?

thank you

Personally I would book through Venetian directly as they offer better rates last minute. But then it is a risk as the hotel might get busy

would you book Advance rate for stay in October or wait and see if the price drops?

thank you

Maybe book a cancelable rate and keep watching to see if it drops for an advanced purchase rate. That way if the price spikes you only have to pay the rate you have booked already but if the price goes down you can take advantage of it.

Anyone had any luck combining there AMEX Platinum card hotel program amenities with their Royal Ambassador status for a much better suite? Will be trying in early June.

has anyone with RA status been upgraded to the penthouse?

has anyone with RA status been upgraded to the penthouse?

that would be penthouses.

There are also suites above the penthouse. ;)

Regular 'revenue' guest penthouse upgrades (in Vegas) are not a hugh deal, IMO. (though, still really nice). :D

Of course, you are competing with players; that are much more valuable to V/P than any (non-player) RA.

has anyone with RA status been upgraded to the penthouse?

I felt they were very strict on the upgrade. If you book a level below that then you would get it or else you could try the Vegas $50 shake?

I felt they were very strict on the upgrade. If you book a level below that then you would get it or else you could try the Vegas $50 shake?

Of course they are ;););)

You are missing a very big point here, unlike other IC hotels
THIS IS A CASINO PROPERTY! (sorry to shout)

The upper level suites ARE NOT (in 98% of the instances) controlled by the front desk!!! They are controlled by the CASINO!

The front desk has incentive to revenue upgrade (if they are light on players); for $400 to $1000/night for the Penthouse, and if they get a fish on the line for the revenue upgrade; the casino will release it... but, there are MUCH MORE powerful peeps controlling the rooms than the hotel GM. The hotel GM is just a paper-pusher. He/she has little 'real' control in a casino hotel; but he/she does have to have a nice smile. ;);)

Often, they use those upper level rooms to throw a bone to a smaller player if capacity is light. Smaller player = $25K to $50K credit line.

RAs have to embrace the (pretty decent) benefits (some limited upgrades, lounge, mini-bar, check-in efficiencies, gym/spa upgraded upgraded access etc...); but RAs also have to be realistic that they are very far from the 'top dog' status they get at non-casino ICs. :D

Of course, everything is YMMV, and it never hurts to ask (beg!)

RAs have to embrace the (pretty decent) benefits (some limited upgrades, lounge, mini-bar, check-in efficiencies, gym/spa upgraded upgraded access etc...); but RAs also have to be realistic that they are very far from the 'top dog' status they get at non-casino ICs. :D


Couldn't agree more. I was very satisfied with the VIP treatment during my stay there. I would go as far as saying that it was much better then my stays at most IC's across the world the past year and off course the mini bar has been the best so far. Much better then most of the IC's that have just a few beers.

Couldn't agree more. I was very satisfied with the VIP treatment during my stay there. I would go as far as saying that it was much better then my stays at most IC's across the world the past year and off course the mini bar has been the best so far. Much better then most of the IC's that have just a few beers.

^^

I just always try to remind people that at a casino property, the front desk (or hotel general manager) doesn't have the kind of control they would at a non-casino property.

V/P is a great addition to the IC line-up; but it's also one of the highest-player level casinos in Vegas. This does put RAs at a distinct disadvantage with regard to top room upgrades. Now, if it was like Paris Las Vegas ;); that would be a totally different story. A $100K credit-line at a place like V/P is just another 'nice' casino VIP. It's not a really big deal. This is ONLY the case at a few Vegas properties, and V/P is one of them.

Now, if you want a 'nice' property where the casino can't attract (the quantity they need) premium players, Cosmopolitan might be a good place to look. Much better chance that a Marriott Platinum (at Cosmo) will have more clout there than an RA at V/P. ;);)

As a RA I got 2k per night.

As a RA I got 2k per night.

2K base IC points
or
2k base +1k Plat +1k Ra?

2K base IC points
or
2k base +1k Plat +1k Ra?

2k base points. No bonus points have posted yet.

Of course they are ;););)

You are missing a very big point here, unlike other IC hotels
THIS IS A CASINO PROPERTY! (sorry to shout)

The upper level suites ARE NOT (in 98% of the instances) controlled by the front desk!!! They are controlled by the CASINO!

The front desk has incentive to revenue upgrade (if they are light on players); for $400 to $1000/night for the Penthouse, and if they get a fish on the line for the revenue upgrade; the casino will release it... but, there are MUCH MORE powerful peeps controlling the rooms than the hotel GM. The hotel GM is just a paper-pusher. He/she has little 'real' control in a casino hotel; but he/she does have to have a nice smile. ;);)

Often, they use those upper level rooms to throw a bone to a smaller player if capacity is light. Smaller player = $25K to $50K credit line.

RAs have to embrace the (pretty decent) benefits (some limited upgrades, lounge, mini-bar, check-in efficiencies, gym/spa upgraded upgraded access etc...); but RAs also have to be realistic that they are very far from the 'top dog' status they get at non-casino ICs. :D

Of course, everything is YMMV, and it never hurts to ask (beg!)

I agree with you as this has been the pecking order in Las Vegas even before loyalty programs came into existence.
Back then Las Vegas was a small exciting intimate city without too much traffic :cool:
Over the years we have seen a number of these partnerships come and go
Planet Hollywood and SPG had about the best going nice strip view suites for SPG Platinums.I'm sure the really good vip suites went to the high rollers
None the less it was a great situation while it lasted. The Westin on the other hand couldn’t compare as well as the property had very few suites to begin with. To their credit they did offer some interesting perks along the way to keep things interesting.
In the end the success or failure of this relationship will depend on the overall satisfaction and expectations of elite members

I agree with you as this has been the pecking order in Las Vegas even before loyalty programs came into existence.
Back then Las Vegas was a small exciting intimate city without too much traffic :cool:
Over the years we have seen a number of these partnerships come and go
Planet Hollywood and SPG had about the best going nice strip view suites for SPG Platinums.I'm sure the really good vip suites went to the high rollers
None the less it was a great situation while it lasted. The Westin on the other hand couldn’t compare as well as the property had very few suites to begin with. To their credit they did offer some interesting perks along the way to keep things interesting.
In the end the success or failure of this relationship will depend on the overall satisfaction and expectations of elite members

The great thing about V/P is that EVERYONE gets a suite. True, it's not a separate bedroom suite; but the standard V/P room (suite) is better than most one level upgrades at other IC properties. It's basically a win-win scenario. Obviously, the suites above Bella (2 bed) and Luxury (1 bed) are much more limited in inventory.

My suggestion for V/P (which has worked for me in the past, albeit with comp suites) is to ALWAYS BOOK a bella (2 bedded) suite. In many cases, the bella (2 bedded) suites are in higher demand; because they also often have sofa beds. So, in theory, the room can accommodate 4-6 people. On a busy weekend, many of the LA 'club folk' (as well as families) will need a room to cram in a LOT of people. On more than one occasion, I've been asked if I'd give up my bella (2 bedded) and accept an upgrade to a larger (often one bedroom executive) one king bed suite.

Thanks for the interesting post baccarat_king
I am typically one or two so all good here:cool:
Sounds like the property has a good quality standard

Thanks for the interesting post baccarat_king
I am typically one or two so all good here:cool:
Sounds like the property has a good quality standard

I've moved on from V/P, but still really like the property. I still believe that V/P has the best in room dining in all of Vegas.

This was a trip where I was booked in a standard Bella (2 doubles) COMP room offer at Venetian, and was asked to give up my two beds for a one bedroom hospitality king suite @ Venetian.

I can probably answer a 'decent' number of questions about the properties. Of special note, which suites have terraces. ;)

In suite catering for a party :

http://i124.photobucket.com/albums/p11/baccarat_king/foodforsuiteparty.jpg

http://i124.photobucket.com/albums/p11/baccarat_king/favcheesepresentationvenetian2010.jpg

bar setup :

http://i124.photobucket.com/albums/p11/baccarat_king/greatbarsetuppic1.jpg

This is a video I made from a stay last year (click center of pic to open window/tab with video)

http://i124.photobucket.com/albums/p11/baccarat_king/th_VenetianTripAugust2010final.jpg (http://s124.photobucket.com/albums/p11/baccarat_king/?action=view&current=VenetianTripAugust2010final.mp4)

Cheers ! --- Michael

Wow great presentation.Looks great
And where are you holding up now when in Las Vegas the world class 5 star Luxor ? :D

Wow great presentation.Looks great
And where are you holding up now when in Las Vegas the world class 5 star Luxor ? :D

I just updated the video link... the FlyerTalk version... without my crazy friends... anyway, that (the UA glass reference) was the flight out on UA from ORD-LAS. It's been a while since I've posted a link.... so, I forgot I had two versions....

Luxor is bad luck... LOL (You know, pyramid shape, and all)

My last two trips were
(a) Penthouse @ TheHotel @ Mandalay Bay (gifted from a friend)
and just this past weekend
(b) Giverny Suite @ Paris Las Vegas (CET loves me again in Vegas; basically my play in Atlantic City is now getting me 'proper' suites at Paris Las Vegas). Though, I still prefer the V/P suites. Unfortunately, gotta go where it's free..... The increase in action at V/P isn't worth the better property; and they are particularly 'evil' when it comes to dice (craps) ratings vis-a-vis comp rooms. (I mostly play dice in Vegas)

I just updated the video link... the FlyerTalk version... without my crazy friends... anyway, that (the UA glass reference) was the flight out on UA from ORD-LAS. It's been a while since I've posted a link.... so, I forgot I had two versions....

Luxor is bad luck... LOL (You know, pyramid shape, and all)

My last two trips were
(a) Penthouse @ TheHotel @ Mandalay Bay (gifted from a friend)
and just this past weekend
(b) Giverny Suite @ Paris Las Vegas (CET loves me again in Vegas; basically my play in Atlantic City is now getting me 'proper' suites at Paris Las Vegas). Though, I still prefer the V/P suites. Unfortunately, gotta go where it's free..... The increase in action at V/P isn't worth the better property; and they are particularly 'evil' when it comes to dice (craps) ratings vis-a-vis comp rooms. (I mostly play dice in Vegas)
I would stay at Hooters Resort and Spa before Luxor :eek:
Looking forward to trying both IHG partner properties
I can't cry too much for you after leaving Venetian you seem to be suffering quite well :cool:
However seems to me they lost a very valuable customer.If I were in their shoes I would be wooing you back with all the bells and whistles possible............

Looking forward to trying both IHG partner properties
I can't cry too much for you after leaving Venetian you seem to be suffering quite well :cool:
However seems to me they lost a very valuable customer.If I were in their shoes I would be wooing you back with all the bells and whistles possible............

Actually, and I'll try to keep it short, since this is way off topic,
I was being over-comp'ed (well, everyone was) at "V/P" right after the opening of Palazzo.

When it comes to gaming, it's very important (as a player) to understand your 'value' based on your play. You can do these calculations relatively accurately, of course, always making a few assumptions.

With that being said, I don't play very much in Vegas. Atlantic City is my main market. The recession + opening of Palazzo added a ton of inventory and a drop in convention business at "V/P". It was the perfect time for casino marketing to make things very very *sweet* for players; therefore lowering the overall criteria. That's over now, since business is returning to normal levels (more so the convention bookings) at "V/P".

Sorry I missed you in Vegas Bking....

I will be in ATL City 5-19 thru 5-22 for a bachelor party....

I almost made sapphire on my first time using Mlife... i figured id give them a try and see what I get... I was close, but was mainly gambling at HET and now Mlife.... lets see i have over 30 dollars in express comps, no tbad for only playing a total of 6 hours there....

..
(b) Giverny Suite @ Paris Las Vegas ..

This actually reminded me that there was time when hotel status meant smth at casino properties. When Paris, Ballys Flamingo were affiliated with Hilton chain we stayed at Paris on several occasions. I recall receiving pretty decent suites (Giverny, Charlemagne, LeMans) just for being hilton diamond.
Hilton Reno (now Grand Sierra) also had some outdated but huge suites. Those days are long gone.

2K base IC points
or
2k base +1k Plat +1k Ra?

Just checked and 2k base + 1k plat and none for RA. Also got 5k for some stay 4 nights promo.

How many PC points/night is a standard room for award redemption?

How many PC points/night is a standard room for award redemption?

40k

hi, just wanting to get the lowdown on a few things. my partner and I are travelling to Vegas in late august. we are going with his brother who is an RA.(The boys will be celebrating a milestone birthday (twins). we have recently discussed going to venetian as opposed to Bellagio now that it is part of the IHG. so my questions are as follows
1. assuming brother books 2 rooms they are all covered under the RA and we get the upgrade as well.
2. I think it sounds like Palazzo is better than Venetian. anyone care to comment. the pool at the venetian sounds awful (noise).... I want some relaxing pool time... so am thinking palazzo more agreeable. also the hotel is a bit more modern???

i'm sure i"ll have many more questions. these are just the most obvious for now. it appears from what i have read so far, that it should be booked directly through IHG.

i was looking forward to our stay at the bellagio, but now with IHG being part of V/P it makes sense to change.

any thoughts welcome.

hi, just wanting to get the lowdown on a few things. my partner and I are travelling to Vegas in late august. we are going with his brother who is an RA.(The boys will be celebrating a milestone birthday (twins). we have recently discussed going to venetian as opposed to Bellagio now that it is part of the IHG. so my questions are as follows
1. assuming brother books 2 rooms they are all covered under the RA and we get the upgrade as well.
2. I think it sounds like Palazzo is better than Venetian. anyone care to comment. the pool at the venetian sounds awful (noise).... I want some relaxing pool time... so am thinking palazzo more agreeable. also the hotel is a bit more modern???

i'm sure i"ll have many more questions. these are just the most obvious for now. it appears from what i have read so far, that it should be booked directly through IHG.

i was looking forward to our stay at the bellagio, but now with IHG being part of V/P it makes sense to change.

any thoughts welcome.

Venetian is 10 years older and rooms are getting a bit worn

so my questions are as follows
1. assuming brother books 2 rooms they are all covered under the RA and we get the upgrade as well.


There have been a couple of threads dealing with RA benefits and booking multiple rooms. Bottom line is your brother can only be in one of those rooms so you shouldn't expect the other room to receive RA benefits. In the past, I have received fruit and water in the second room when staying at the IC Willard, but no free minibar.

Venetian is 10 years older and rooms are getting a bit worn

I've seen this statement before, but my room at the Venetian was spotless and looked like it had been recently redecorated.

Had a nightmare booking this today, somehow I managed to book the same room three times, Advance Purchase, I did manage to cancel two of the rooms but it is not showing as cancelled yet.

I could NOT use my BOGO, PC even rang the hotel and they said they have no rooms available, I replied that there were rooms available, but she said not at that rate! I said there are no black out dates with PC. but, would not have it, cannot use certificate

anyone else managed to book using a cert?

Venetian is 10 years older and rooms are getting a bit worn

I've seen this statement before, but my room at the Venetian was spotless and looked like it had been recently redecorated.

Many (if not all) of the Venetian rooms were renovated, just after the opening of Palazzo. With exception to Venezia Tower (no renovation, except removal tube TVs replaced with flat screens); AFAIK almost everything at Venetian has been renovated by now.

so my questions are as follows
1. assuming brother books 2 rooms they are all covered under the RA and we get the upgrade as well.


There have been a couple of threads dealing with RA benefits and booking multiple rooms. Bottom line is your brother can only be in one of those rooms so you shouldn't expect the other room to receive RA benefits. In the past, I have received fruit and water in the second room when staying at the IC Willard, but no free minibar.

If you connect your suites (and there are many connectors @ V/P); only one RA (free) mini-bar should work out well. ;)

Had a nightmare booking this today, somehow I managed to book the same room three times, Advance Purchase, I did manage to cancel two of the rooms but it is not showing as cancelled yet.

I could NOT use my BOGO, PC even rang the hotel and they said they have no rooms available, I replied that there were rooms available, but she said not at that rate! I said there are no black out dates with PC. but, would not have it, cannot use certificate

anyone else managed to book using a cert?

While there are no blackout dates, there may not be availability for rewards nights even when the hotel is not full (if the allocation has gone). This never used to be a problem for BOGO when you could book any rate, but I suppose they could ration BOGO nights now.

thanks for that advice. The interconnecting rooms is a good one! I suppose we'll just have to pay extra if we want club lounge access.

Many (if not all) of the Venetian rooms were renovated, just after the opening of Palazzo. With exception to Venezia Tower (no renovation, except removal tube TVs replaced with flat screens); AFAIK almost everything at Venetian has been renovated by now.



If you connect your suites (and there are many connectors @ V/P); only one RA (free) mini-bar should work out well. ;)

book one room at the V and the other one at the P = 2x free minibar

book one room at the V and the other one at the P = 2x free minibar

Can you "technically" do that?

Can you "technically" do that?


just make 2 different bookings with different reservation numbers.

(I have no idea if front desk at V can see that you also have a reservation at P and vice versa, and would deny you free minibar for that reason)

just make 2 different bookings with different reservation numbers.

(I have no idea if front desk at V can see that you also have a reservation at P and vice versa, and would deny you free minibar for that reason)

I know that you can check-in at the P for a room at the V and vice versa. So maybe they can. Although I was there last week and I doubt that at this early stage they are aware of much of the rules so you might get lucky.

I know that you can check-in at the P for a room at the V and vice versa. So maybe they can. Although I was there last week and I doubt that at this early stage they are aware of much of the rules so you might get lucky.

isn't it so that they take the cost for the mini bar off the bill when you check
out? and when you check out you only mention the room #

isn't it so that they take the cost for the mini bar off the bill when you check
out? and when you check out you only mention the room #

Mine was never on the bill from day one as I called up midway to find out my current bill.

Mine was never on the bill from day one as I called up midway to find out my current bill.

You can also 'review' your folio on the TV. Quite common for those of us who don't trust their casino hosts.... ;)

Had a nightmare booking this today, somehow I managed to book the same room three times, Advance Purchase, I did manage to cancel two of the rooms but it is not showing as cancelled yet.

I could NOT use my BOGO, PC even rang the hotel and they said they have no rooms available, I replied that there were rooms available, but she said not at that rate! I said there are no black out dates with PC. but, would not have it, cannot use certificate

anyone else managed to book using a cert?

I've also tried repeatedly to find weekend dates to use my BOGO at both LV properties without success.

Casino revenue tanks after Las Vegas Sands cuts comps
(http://www.vegasinc.com/news/2011/may/11/revenue-tanks-after/) After scrapping promotional offers such as free rooms to entice gamblers,
the owner of the Venetian and Palazzo in Las Vegas reported a 47 percent decline in casino revenue in the first quarter and a
6 percent drop in room revenue as occupancy slipped to 83.9 percent.

so sad :p

Casino revenue tanks after Las Vegas Sands cuts comps
(http://www.vegasinc.com/news/2011/may/11/revenue-tanks-after/) After scrapping promotional offers such as free rooms to entice gamblers,
the owner of the Venetian and Palazzo in Las Vegas reported a 47 percent decline in casino revenue in the first quarter and a
6 percent drop in room revenue as occupancy slipped to 83.9 percent.

so sad :p

They DON'T CARE! :p:p

(a) Macao
(b) Convention revenue (remember, this mentions casino revenue... ;) ) Though, the drop in room revenue is interesting.... Also, keep in mind, casino revenue numbers can be skewed by one whale getting 'lucky!' (or, as I say, "whale gone WILD!")

Point in fact! (http://www.pressofatlanticcity.com/news/breaking/blackjack-player-takes-tropicana-for-nearly-million-single-handedly-ruins/article_abcdac7e-7b30-11e0-af98-001cc4c002e0.html)

Blackjack player takes Tropicana for nearly $6 million, single-handedly ruins casino’s month

No availability, is there a reservation problem?

No availability, is there a reservation problem?

Not all methods seem to work; but I'm getting availability via the intercontinental.com site

I've also tried repeatedly to find weekend dates to use my BOGO at both LV properties without success.

+++ no 'luck" either- also tried many dates- kicks out everything- even regular rates when I try this

I've now found weekend dates in August and am contemplating the weekend of 8/13-15 to get the best value for my BOGO and catch some shows before they go on vacation.

Can anyone tell me if the Venetian has a club lounge?

I've now found weekend dates in August and am contemplating the weekend of 8/13-15 to get the best value for my BOGO and catch some shows before they go on vacation.

Can anyone tell me if the Venetian has a club lounge?

Yes and quite a decent one. I only dropped by only once after lunch. Moet is the choice of champers there.

What are these buy one get one vouchers everyone seems to have? Ambassador stuff or Priority Platinum thing?

What are these buy one get one vouchers everyone seems to have? Ambassador stuff or Priority Platinum thing?

Ambassador members receive a BOGO certificate every year upon membership activation or renewal. The cost to join is $200/32K points and to renew costs $100/20K points. In addition to the BOGO there is a myriad of benefits.

http://www.ichotelsgroup.com/intercontinental/en/gb/ambassador

We just returned from 6 days at the Venetian and I was surprised to see that my Ambassador account listed it as a "non-qualifying stay." I emailed CS, we'll see...

Are Royal Ambassadors being routinely upgraded to prestige level or is it kind of hit or miss? Trying to figure out where and what to book. Thanks all!

I'm here right now and I dent get much of an upgrade at all, just to a room with a view of ti. I'm guessing they don't upgrade to prestige often at all.

Are Royal Ambassadors being routinely upgraded to prestige level or is it kind of hit or miss? Trying to figure out where and what to book. Thanks all!

We were "upgraded" to a partial view of TI and the incomplete Venetian tower. :rolleyes:

I'm here right now and I dent get much of an upgrade at all, just to a room with a view of ti. I'm guessing they don't upgrade to prestige often at all.

whats your status?

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I'm here right now and I dent get much of an upgrade at all, just to a room with a view of ti. I'm guessing they don't upgrade to prestige often at all.

I think the consenus was that you will get a one level upgrade whether you are Amb or RA, as all of the rooms are already classified as Suites. So if you book the cheapest room (as I have, for later in the month), the upgrade is to the same room but with a view - only around $30 per night value for my dates.

According to V/P you actually get a two level upgrade if you go from Luxury (1 King) to Luxury View because you go pass Bella (2 Queen) which falls in-between the two price-wise.

Personally I don't think an "upgrade" from a 1 King room to a 2 Queen room is a real upgrade. If I reserve a King bed I want a King bed. That's like going to McDonalds, ordering a small Coke, and getting upgraded to a large Mountain Dew for no charge. Sure the large costs more but I ordered a Coke.

Which is why I have reserved a Luxury View for my vacation in October. A V/P one level upgrade would be Bella View and a V/P two level upgrade is Prestige Luxury. If they don't give Prestige level out as upgrades then the next level is a V/P three level upgrade to Fortuna View (1 King 940 sq ft).

whats your status?

I'm an ra. I can say the mini bar is great. Hal bottle of grey goose which today the restocked with belvedere and some champagne and then a good assigning of mini drinks. Plus the snacks are included as well.

Had a nightmare booking this today, somehow I managed to book the same room three times, Advance Purchase, I did manage to cancel two of the rooms but it is not showing as cancelled yet.

I could NOT use my BOGO, PC even rang the hotel and they said they have no rooms available, I replied that there were rooms available, but she said not at that rate! I said there are no black out dates with PC. but, would not have it, cannot use certificate

anyone else managed to book using a cert?

I just booked V for labor day weekend using BOGO. I wanted FRI/SAT but only SAT/SUN was available so I booked it. I was not expecting to pay a deposit. I might have booked a cheaper room had I known. I went for the 1400 sq king since this trip is for my wife and its her first visit to this property. Now I just need to trade for a BOGO and find a decent airfare.

Anyone had any luck combining their AMEX Platinum card hotel program with their Royal Ambassador status for a much better suite?

What level Grazie? I just joined the program are there other benefits that I should be aware of prior to my trip?

If you log into your account you can see if you have any offers
where it says MY ELIGIBLE EVENTS


In the old days they used to throw around offers like this like confetti

http://img829.imageshack.us/img829/4101/venetian.jpg

I'm an RA and just booked King View at the Venetian for next w/e with a BOGO.

A couple of questions:
1 - I have read that King UGs to King view; anybody out there have any experience of what King View typically UGs to ?
2 - The rez displays an "average nightly rate" that does not take account of the fact that with the BOGO there is a free night, so strictly speaking, the "average" rate is half what is displayed. In fact, it shows 1st night as $249 and the 2nd for $299, so I should only pay $249 - right ? Anybody had any issues with applying the BOGO specifically to the second night ?
3 - Palazzo is also available on BOGO for next w/e for a shade less; however, from what I've read Venetian has the better lounge. Any other thoughts on V vs P ?

One thing to note if you are thinking of upgrading to the Prestige level: on the weekends the club lounge can be a zoo. I was there this weekend and literally it was difficult to find a seat between 5-8pm (when open bar is going on). They're seemingly upgrading too many people for the space available.

One thing to note if you are thinking of upgrading to the Prestige level: on the weekends the club lounge can be a zoo. I was there this weekend and literally it was difficult to find a seat between 5-8pm (when open bar is going on). They're seemingly upgrading too many people for the space available.

RA upgrade to Prestige?

I've gotten the upgrade 2-3 times as a player (comp suite), so I was curious.

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One thing to note if you are thinking of upgrading to the Prestige level: on the weekends the club lounge can be a zoo. I was there this weekend and literally it was difficult to find a seat between 5-8pm (when open bar is going on). They're seemingly upgrading too many people for the space available.

RA upgrade to Prestige?

I've gotten the upgrade 2-3 times as a player (comp suite), so I was curious.

No we had to pay for the upgrade unfortunately. I tried my best to convince them. We did get 2 level room upgrade though.

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No we had to pay for the upgrade unfortunately. I tried my best to convince them. We did get 2 level room upgrade though.

Just out of curiosity, what room type did you get upgraded to? Did you book the cheapest prestige suite available?

Just out of curiosity, what room type did you get upgraded to? Did you book the cheapest prestige suite available?

Yes, I'm curious what is considered a "2-level" upgrade?

No we had to pay for the upgrade unfortunately. I tried my best to convince them. We did get 2 level room upgrade though.

the standard $100 per day/upgrade fee to Prestige?

If that's the case, I find that $100/day (if it's not COMP) often exceeds the (rather minimal brekkie & appetizer) F&B expense, especially if you have free mini-bar and VIP lounge.

Was figuring they had a 'special' discounted upgrade fee.

Like I said before, I never paid for the upgrade, so it was always a 'decent' deal. ;)

According to V/P you get a two level upgrade if you go from Luxury (1 King) to Luxury View because you go pass Bella (2 Queen) which falls in-between the two price-wise.

According to V/P you get a two level upgrade if you go from Luxury (1 King) to Luxury View because you go pass Bella (2 Queen) which falls in-between the two price-wise.

For comp guests Luxury (1 King) and Bella (2 Queen) have always been the same category = comp (free).

Your upgrades were then to View :
Luxury to Luxury View
Bella to Bella View

Probably, the best thing to do, if you have a two level upgrade (and the rules are as you state) would be to book a Fortuna or Fortuna View. ;)

For comp guests Luxury (1 King) and Bella (2 Queen) have always been the same category = comp (free).

Your upgrades were then to View :
Luxury to Luxury View
Bella to Bella View

Probably, the best thing to do, if you have a two level upgrade (and the rules are as you state) would be to book a Fortuna or Fortuna View. ;)

Just out of curiosity, what room type did you get upgraded to? Did you book the cheapest prestige suite available?

No we had booked the one with the two queen beds (Bella?) and were upgraded to the two-room suite (Siena?) on check-in (Fortuna before check-in).

the standard $100 per day/upgrade fee to Prestige?

If that's the case, I find that $100/day (if it's not COMP) often exceeds the (rather minimal brekkie & appetizer) F&B expense, especially if you have free mini-bar and VIP lounge.

Was figuring they had a 'special' discounted upgrade fee.

Like I said before, I never paid for the upgrade, so it was always a 'decent' deal. ;)

Yeah I likely wouldn't pay for the upgrade again. I was expecting a bit more on the food side in the lounge and thought that if we could knock out breakfast in there plus cocktails in the evening, it would pay for itself. Didn't really happen, however, since the breakfast is minimal and the lounge was ridiculously crowded in the evening so we didn't spend a lot of time there. We did get free access to the fitness centers, however, which we used each day.

I'm planning a weekend later this year, and thinking about spending one night at each--it's not (for a change!) about the extra points/stay credit, but I'm not sure I'll be in Las Vegas again while I'm still an RA, and this would be a chance to compare the RA upgrades/experiences at both properties. Doesn't seem it would be THAT inconvenient to check out/check in, particularly with guaranteed early checkin. Any thoughts on this?

I'm planning a weekend later this year, and thinking about spending one night at each--it's not (for a change!) about the extra points/stay credit, but I'm not sure I'll be in Las Vegas again while I'm still an RA, and this would be a chance to compare the RA upgrades/experiences at both properties. Doesn't seem it would be THAT inconvenient to check out/check in, particularly with guaranteed early checkin. Any thoughts on this?

Not worth the time or trouble.

Palazzo 'basically wins' --- exception, is if you want a 'standard suite' with a terrace (overlooking the garden), which is only available at the Venezia Tower @ Venetian (next to Bouchon).

Prestige wins @ Palazzo.
Lago suites also win @ Palazzo.

I'm planning a weekend later this year, and thinking about spending one night at each--it's not (for a change!) about the extra points/stay credit, but I'm not sure I'll be in Las Vegas again while I'm still an RA, and this would be a chance to compare the RA upgrades/experiences at both properties. Doesn't seem it would be THAT inconvenient to check out/check in, particularly with guaranteed early checkin. Any thoughts on this?

I would simply stay at the hotel which has the best price and upgrade to a view room. You will have access to both VIP lounges and facilities. If you have an AMEX Plat you can get free breakfast and dinner and an additional room upgrade at the Venetian. If all things are equal I would simply stay at the Palazzo.

I'm planning a weekend later this year, and thinking about spending one night at each--it's not (for a change!) about the extra points/stay credit, but I'm not sure I'll be in Las Vegas again while I'm still an RA, and this would be a chance to compare the RA upgrades/experiences at both properties. Doesn't seem it would be THAT inconvenient to check out/check in, particularly with guaranteed early checkin. Any thoughts on this?

As noted Palazzo is better in general but if you travel alone and light and prices are similar I would consider that (at least for credits or points) - hotel hopping can't be easier than that. They use the same reservation system in house so they will see both reservations - just let them know that you are trying to compare and I assume they will post as separate stays.

I would simply stay at the hotel which has the best price and upgrade to a view room. You will have access to both VIP lounges and facilities. If you have an AMEX Plat you can get free breakfast and dinner and an additional room upgrade at the Venetian. If all things are equal I would simply stay at the Palazzo.

I am sorry but how can i find the Amex Plat offer online?

I am sorry but how can i find the Amex Plat offer online?

If you have an AMEX Platinum card just call them and asked to be transferred to their Travel group. You can also do that online through the American Express website.

If you have an AMEX Platinum card just call them and asked to be transferred to their Travel group. You can also do that online through the American Express website.

thx fot that but I called them up the other day and they said there is no such thing. may be i am holding a UK version

on sale at Rue La La today :

$289 to $449 (depending on weekend or midweek)

Two mid-week nights in a Luxury Suite at The Venetian®. Package is valid for two guests only; all participants must be at least 21 years of age. Dates are available Sundays through Thursdays, July 1 through September 30, 2011.
Two complimentary show tickets to Phantom – The Las Vegas Spectacular.
Line pass and admission for two for one night, compliments of LAVO Nightclub.
$35 off one select spa treatment per package, compliments of Canyon Ranch SpaClub®. Valid only towards a 50-minute massage, or a facial.
2-for-1 champagne cocktails, compliments of Laguna Champagne Bar.
10% off dining, compliments of Pinot Brasserie.
$30 off dining with a minimum purchase of $60, compliments of Zine Noodles and Dim Sum.
Taxes on your Suite are included.

Must be a member of Rue La La (by invitation)

invite LINK (http://www.ruelala.com/invite/baccaratguy)
*NOTE* I get *$ credit* if you join and buy something!!

LINK TO EVENT/sale (http://www.ruelala.com/event/31986), for current Rue La La members....

Just finishing up a stay at the V on a BOGO. RA UG was from King View to Rialto which is 2Q; I would have queried that, but we didn't find out till we walked in, and my wife decided she preferred for us to be cosy in a Q.

VIP checkin is pleasant; lounge there not much to shout about. Minibar is fantastic - probably the best in the system. Plan to try the P later in the year.

Will be coming to Vegas more often now - BOGO makes the V/P a no-brainer. May even use my RA referral for my wife so that we can come with friends and share the luxury.

Will be posting a full review in the RA experiences thread

Any experiences with the 6000 bonus points rate (for staying 3 nights)? I've had the base, platinum and double points post, but not the bonus points.

Also, has there been any conclusion as to whether nights should count to Ambassador accelerator?

Gold Ambassador. Booked King Prestige Suite at Palazzo through ICH website for 2 nights this past weekend. Late check-in Fri night at the main desk around 10pm and received no upgraded suite. Was told at the desk to check in earlier and the 300 sq ft extra isn't really worth it. Still would have liked it! And I thought an upgrade was automatic?

We had a great time despite high expectations. Prestige level was nice for breakfast. Never got to the 5pm-8pm free-for-all. On Sat came back to our room to find a big fruit bowl and some Clicquot on ice. After a long day at Azure by the pool, it was tough to get motivated for it!

All-in-all a great experience and would definitely come back.

Gold Ambassador. Booked King Prestige Suite at Palazzo through ICH website for 2 nights this past weekend. Late check-in Fri night at the main desk around 10pm and received no upgraded suite. Was told at the desk to check in earlier and the 300 sq ft extra isn't really worth it. Still would have liked it! And I thought an upgrade was automatic?

We had a great time despite high expectations. Prestige level was nice for breakfast. Never got to the 5pm-8pm free-for-all. On Sat came back to our room to find a big fruit bowl and some Clicquot on ice. After a long day at Azure by the pool, it was tough to get motivated for it!

All-in-all a great experience and would definitely come back.

Yes, Ambassador members are guaranteed a 1-level upgrade from room type booked, and it is not subject to availability. If they cannot accommodate you, they should adjust the rate to 1 room-level lower.

mxm135 :)

Good to know for future stays! Thanks mxm135. Maybe talking with the "right" people at Palazzo would have helped. Someone on the Prestige level or a dedicated person for ICH members.

Also, has there been any conclusion as to whether nights should count to Ambassador accelerator?

To answer my own question, I've had it confirmed by Ambassador customer services that Alliance Resorts (ie. Venetian, Palazzo and now Montelucia) do not count towards Amabassador accelerator.

To answer my own question, I've had it confirmed by Ambassador customer services that Alliance Resorts (ie. Venetian, Palazzo and now Montelucia) do not count towards Amabassador accelerator.

Huh. Thanks for the feedback. That's a crappy change. Hopefully all resorts don't move to "alliance" hotels :td:

To answer my own question, I've had it confirmed by Ambassador customer services that Alliance Resorts (ie. Venetian, Palazzo and now Montelucia) do not count towards Amabassador accelerator.

And since this is not posted anywhere in T&C u can disagree with them. And some people got their accelerator ajusted btw.

Stayed last weekend and pretty much got nothing. Checked in at the elite/invited guest desk and was told there were no upgrades available.


The room we got was a low floor w a view of the ac units /wynn pool. The front desk was pretty rude/indifferent But I've found then to be like that even before the ich integration.

No water/fruit but i didnt bother to beg. I asked for late check out (till 1pm) and was told it was only paid late check out on that day, not complementary. I was checking out on a Monday morning... I explained to them that as a plat amb i'm typically given a 4pm check out for free. It took a couple convos w the front desk to confirm this... Very frustrating.

To add insult to injury, I get home and my stay is marked a non qualifying stay...

Oh well. It's not like I stayed at the palazzo because of the intercon alliance... And it probably won't stop me from staying here in the future...

Planning a stay here later in the year. Was going to pick the Palazzo until I noticed the Amex FHR option at the Venetian and now I'm unsure has anyone had any experience actually booking this?

It doesn't seem like they are good at recognising the ambassador status at the Palazzo so I guess I would be more likely to get the late checkout and upgrade at the Venetian with FHR? Is it worth staying in the older property just for this?

And since this is not posted anywhere in T&C u can disagree with them. And some people got their accelerator ajusted btw.
Can anyone confirm whether they've had adjustments made? I was also told that my stay did not count towards the ambassador accelerator due to some contractual reasons, which the rep did not elaborate. Would be nice if they can make exceptions.

I booked that promo package too and the 6000 bonus points did not post. I had to call and email them the confirmation details. After a review, they posted the points to my account. A bit of a hassle if you ask me, considering how I booked through the PC website, and received the confirmation email from the hotel. There must be a glitch in the system or maybe the alliance hotels aren't as "connected".

The Summer Sizzles at The Venetian® with Rates Starting from $109!
http://www.venetian.com/las-vegas-packages/las-vegas-suite-packages/june-exclusive/?utm_source=evnjune&utm_medium=email&utm_campaign=newsletter&sisearchengine=66&siproduct=newsletter&clearppc=1

Booked a standard King Suite on points. Received an upgrade at check-in to a huge (c2,000 sq ft) suite - 2 bedrooms, 2 full en-suite bathrooms (plus sep. guest toilet) with a nice view acoss to Wynn, Paris etc.

Beautiful room & tons (too much!) space. We were there for a special occasion, which did help with the upgrade.

The Summer Sizzles at The Venetian® with Rates Starting from $109!
http://www.venetian.com/las-vegas-packages/las-vegas-suite-packages/june-exclusive/?utm_source=evnjune&utm_medium=email&utm_campaign=newsletter&sisearchengine=66&siproduct=newsletter&clearppc=1

Here's the Palzzo link - $109 weekdays, $169 weekends book by July 6 for stays through September

http://www.palazzo.com/las-vegas-packages/las-vegas-suite-packages/june-exclusive/?utm_source=epnjune&utm_medium=email&utm_campaign=newsletter&sisearchengine=66&siproduct=newsletter&clearppc=1

And other links for $109/$159 book by June 29 for stays through September

http://www.palazzo.com/las-vegas-packages/las-vegas-suite-packages/june-exclusive/?utm_source=epnjune&utm_medium=email&utm_campaign=newsletter&sisearchengine=66&siproduct=newsletter&clearppc=1

Venetian
http://www.venetian.com/Las-Vegas-Packages/Las-Vegas-Suite-Packages/June-Summer-Weekends/?utm_source=EVWKJUN%2B&utm_medium=email&utm_campaign=occupancy&sisearchengine=66&siproduct=Email&clearppc=1

Booked a standard King Suite on points. Received an upgrade at check-in to a huge (c2,000 sq ft) suite - 2 bedrooms, 2 full en-suite bathrooms (plus sep. guest toilet) with a nice view acoss to Wynn, Paris etc.

Beautiful room & tons (too much!) space. We were there for a special occasion, which did help with the upgrade.

How many minibars? And how was it?

Gold Ambassador. Booked King Prestige Suite at Palazzo through ICH website for 2 nights this past weekend. Late check-in Fri night at the main desk around 10pm and received no upgraded suite. Was told at the desk to check in earlier and the 300 sq ft extra isn't really worth it. Still would have liked it! And I thought an upgrade was automatic?

We had a great time despite high expectations. Prestige level was nice for breakfast. Never got to the 5pm-8pm free-for-all. On Sat came back to our room to find a big fruit bowl and some Clicquot on ice. After a long day at Azure by the pool, it was tough to get motivated for it!

All-in-all a great experience and would definitely come back.

An update to my post. Called and mentioned that I didn't get an upgrade. They said we upgraded you to a view and that the view is a 1 level upgrade. Interesting, as I was told there were no upgrades available upon check-in. He offered to compensate $100 to my CC. No worries, I'll take it.

This won't deter me from staying at the Palazzo again. Loved our stay for the weekend. Everyone I talked to mention that it was a new relationship...so clearly they have things to iron out.

How many minibars? And how was it?

I would not hesitate to stay there again. Excellent service & room product. How many mini-bars? I didn't look!

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And since this is not posted anywhere in T&C u can disagree with them. And some people got their accelerator ajusted btw.
Can anyone confirm whether they've had adjustments made? I was also told that my stay did not count towards the ambassador accelerator due to some contractual reasons, which the rep did not elaborate. Would be nice if they can make exceptions.

Ambassador CS added on the 1k RA bonus manually after my stay, but won't budge on the Accelerator - just said that both the Venetian and Palazzo don't qualify.

My recent stay posted as a Non-Qualifying Stay and I received no points. I will e-mail CS and post when I hear back.

My recent stay posted as a Non-Qualifying Stay and I received no points. I will e-mail CS and post when I hear back.

Same thing happened to me a couple weeks ago, I called PC and they were able to manually adjust the stay.

My recent stay posted as a Non-Qualifying Stay and I received no points. I will e-mail CS and post when I hear back.

They e-mailed me back asking for details on the rate paid. Hopefully they will post the stay.

Same thing happened to me a couple weeks ago, I called PC and they were able to manually adjust the stay.

Thanks for the tip. If the e-mail team is unable to help me I will call them.

Has anyone stayed here recently using a BOGO? If so, did you get the full RA benefits?

Has anyone stayed here recently using a BOGO? If so, did you get the full RA benefits?

Yep & Yep ^

Yep & Yep ^

GREAT! Thank for the quick reply, looks like vegas will be an extra fun weekend trip this weekend!

The Summer Sizzles at The Venetian® with Rates Starting from $109!
http://www.venetian.com/las-vegas-packages/las-vegas-suite-packages/june-exclusive/?utm_source=evnjune&utm_medium=email&utm_campaign=newsletter&sisearchengine=66&siproduct=newsletter&clearppc=1

As an RA if we book any of the Venetian/Palazzo packages on the hotel website, do these rates qualify for the usual RA upgrade/free minibar and maybe even for PC points and bonus? Or do only rates booked via IHG qualify?

I"m tempted to book a rate at the Palazzo with their recent summer deals but only if I also get my RA benefits.

who do you call to complain? PC or Palazzo?

i had a terrible experience when I stayed there in July and I am still thinking about it.

who do you call to complain? PC or Palazzo?

i had a terrible experience when I stayed there in July and I am still thinking about it.

Guest Relations not PC. I would contact the hotel directly before filing a Guest Relations complaint, but that is not required.

http://www.priorityclub.com/content/branded/pc/us/en/offers/miles_lasvegasqe/jcr:content/TopBanner/textimage_2_0/image.img.jpg/1312178444013.jpg

http://www.priorityclub.com/hotels/us/en/global/offers/miles_lasvegasqe

While I cannot comment on RA benefits. I know rates booked at the Palazzo do not qualify for stay credit or points. Funny thing is at check-in last week the front desk told me it does qualify. Then when the stay posted on my PC account it said non-qualifying stay

(I do not see why you will not get your RA benefits though)

Is this the definitive word...?? no qualifying nights and no points? I booked a stay in November with only that in mind... I might have gone somewhere else knowing that... I read back about 7 pages and it seems clear that the nights do not qualify for accelerator but without qualifying nights, I could do better at another property I think..

While I cannot comment on RA benefits. I know rates booked at the Palazzo do not qualify for stay credit or points. Funny thing is at check-in last week the front desk told me it does qualify. Then when the stay posted on my PC account it said non-qualifying stay

(I do not see why you will not get your RA benefits though)

I got points and a RA bonus. So you should email PC.

Not sure about qualifying points at this stage, but my partner is a new RA and we stayed here last week. Fantastic. Check in to the right at the VIP lounge (now marked with RA). They made it clear that minibar was free - including the snacks. VIP lounge was fairly basic but if you wanted an alcoholic drink they would get you one. Served sandwiches, cheese, cookies, tea, coffee that you could help yourself to. Pastries at breakfast.

I've found this thread very helpful, so thanks to all who contribute. Just thought i'd share our own experience. Will definitely let you know what happens with the points situation, I would expect that we would get them as was booked through IHG.

Not sure about qualifying points at this stage, but my partner is a new RA and we stayed here last week. Fantastic. Check in to the right at the VIP lounge (now marked with RA). They made it clear that minibar was free - including the snacks. VIP lounge was fairly basic but if you wanted an alcoholic drink they would get you one. Served sandwiches, cheese, cookies, tea, coffee that you could help yourself to. Pastries at breakfast.

I've found this thread very helpful, so thanks to all who contribute. Just thought i'd share our own experience. Will definitely let you know what happens with the points situation, I would expect that we would get them as was booked through IHG.

We just got back and the same!

Has anyone used a PC Visa at either of these hotels? Does it generate 5X1$ for spend, or just 1X$1?

Has anyone used a PC Visa at either of these hotels? Does it generate 5X1$ for spend, or just 1X$1?

you don't get points based on spend at IC properties.

you don't get points based on spend at IC properties.

But if you pay with the PC Visa card at PC hotels, you get 5 PC points per USD (vs 1 PC point at other hotels).

Anyone have any experience at the Venetian or the Palazzo?

Just got this in email. Good rates early December. Might hop on this one:

25K Priority Club Points for 4 Night Stay (http://www.priorityclub.com/hotels/us/en/global/offers/lasvegas25000?cm_mmc=DCE-_-PCRGLOBAL_VP_25k_20110902-_-USEN-_-body-cta)

This is a thread dedicated to the IC "The Venetian" in Las Vegas. It was created by moving post out of the pre-opening thread. We have decided to create one thread for The Palazzo and one for the The Venetian.

There might be some post in this thread regarding both or the other property. I have not deleted this posts ouf of this thread for a better comparison.

Thank you

FLYGVA
co-moderator IHG Forum

I just saw this term in a Venetian/Palazzo promo flyer that has been around for a while.

http://www.ichotelsgroup.com/intercontinental/en/gb/exclusive-offers/sweepstakes

"Royal Ambassador Benefits:
... Mini Bar: As a Royal Ambassador member, you will receive a $100 credit toward mini-bar beverages per stay. "

It does not seem to be tied to a promotion.

There's been a few posts on here regarding these properties, but none reporting the limited mini-bar. Has anyone stayed long enough/emptied the mini-bar enough to know if they were implementing the $100 credit rule. I'm staying for 6 nights later in the year, which would work out at $18 a day credit.

I just saw this term in a Venetian/Palazzo promo flyer that has been around for a while.

http://www.ichotelsgroup.com/intercontinental/en/gb/exclusive-offers/sweepstakes

"Royal Ambassador Benefits:
... Mini Bar: As a Royal Ambassador member, you will receive a $100 credit toward mini-bar beverages per stay. "

It does not seem to be tied to a promotion.

There's been a few posts on here regarding these properties, but none reporting the limited mini-bar. Has anyone stayed long enough/emptied the mini-bar enough to know if they were implementing the $100 credit rule. I'm staying for 6 nights later in the year, which would work out at $18 a day credit.

I stayed a month back and didn't really empty it out but did have the Moet, Belvedere and a few beers which is definately over the $100 and wasn't charged anything.

Maybe its a new thing as I was told that all Mini bar including the snacks are free.

It is a wicked mini bar though, worth a good $400 so I am not suprised they are limiting it. :td:

I stayed a month back and didn't really empty it out but did have the Moet, Belvedere and a few beers which is definately over the $100 and wasn't charged anything.

Maybe its a new thing as I was told that all Mini bar including the snacks are free.

It is a wicked mini bar though, worth a good $400 so I am not suprised they are limiting it. :td:

Maybe, but $100 per stay turns it from wicked into maybe the worst one on a multi-night stay ?

Maybe, but $100 per stay turns it from wicked into maybe the worst one on a multi-night stay ?

My stay was 5 nights! $100 per stay would only buy you a few drinks on the first night :td:

Just saw this promo for the palazzo/venetian. Its been around a while but the small print regarding benefits for RA, I have not seen mentioned before........

http://www.ichotelsgroup.com/intercontinental/en/gb/exclusive-offers/sweepstakes

Royal Ambassador Benefits:
Please be aware that all Royal Ambassador member benefits apply at these InterContinental Alliance Resorts with the exception of:
...Mini Bar: As a Royal Ambassador member, you will receive a $100 credit toward mini-bar beverages per stay.

Has anyone seen this actually applied, my understanding from loads of reports on here is that they were honoring the free mini-bar in full. $100 per stay is a major limit if you are stay 4-5 nights (or 6 nights like I am later in the year).


I was told when I checked in a few days ago that the minibar was unlimited, but that they were changing that shortly to a limit of $100 per stay.
Agree that's not very much for a stay of several days--the champers, I believe, runs $49 + tax.

I was told when I checked in a few days ago that the minibar was unlimited, but that they were changing that shortly to a limit of $100 per stay.
Agree that's not very much for a stay of several days--the champers, I believe, runs $49 + tax.


Hmmm..thats dissapointing, we now have IC's formally adjusting the RA benefits. I understand that its an ALLIANCE hotel, but is it the thin end of the wedge, if they can do it, why can't any other IC also set a similar policy. Remember at this property, RAs pay for the "free newspaper" and internet, via the daily resort fee. Whats next, late check-out only extended to 2pm at some properties ?

When is a "free mini-bar at IC hotels for RA" not a free mini-bar, when its a palazzo/venetian. Its a poor advertisment for their invitational elite program at some of the top properties in the ICH group.

we stayed at the Palazzo a couple of weeks ago and there was no $100 limit. they were very clear upon check in that the mini bar including all snacks were free. Goes without saying we drank the Moet 3 days out of 6 and the Belvedere we drank over a few days! :) I also ate a lot of cashews and gummy bears :)

I think if the Palazzo (and/or Venetian) were to change the RA free minibar status to $100 per stay, that would be pretty miserable.. Maybe $100 per day would be ok..... nah, what am I thinking.:p

It was one of the best parts of our stay there as RA's. I dont know about others, but I dont think we overindulged. They really shouldnt begrudge the free minibar.

we stayed at the Palazzo a couple of weeks ago and there was no $100 limit. they were very clear upon check in that the mini bar including all snacks were free. Goes without saying we drank the Moet 3 days out of 6 and the Belvedere we drank over a few days! :) I also ate a lot of cashews and gummy bears :)

Same goes for me. Stayed four nights and had the champagne every night plus two Diet Cokes and Vitamin Drink per day. That is way above $100.

But I think sooner or later they will impose something like a limit as the minibar has some quite expensive items...

we stayed at the Palazzo a couple of weeks ago and there was no $100 limit. they were very clear upon check in that the mini bar including all snacks were free. Goes without saying we drank the Moet 3 days out of 6 and the Belvedere we drank over a few days! :) I also ate a lot of cashews and gummy bears :)

My point is that it appears to be changing, I've looked at lots of palazzo/venetian promos and never seen that $100 drink credit per stay until now. Also someone posted on http://www.flyertalk.com/forum/17062866-post247.html that he was specifically told by the hotel that policy is changing shortly in line with what has been stated on the promo. And this is not an informal change by the hotel, its formally documented on ICH promos.

But I think sooner or later they will impose something like a limit as the minibar has some quite expensive items...

I am sure that the mini-bar items in Paris, London and for sure Geneva cost vastly more than the Palazzo and the measly $'s associated to the price there. ;)

Confirmation today from ambassador support (took them 3 days to reply :confused:)

"In as much as we would like to provide the complimentary mini bar and replenish it on a dally basis, we are unable to as most of our hotels are franchised and are therefore under different management. Please note though that the new policy is only applicable to Intercontinental Alliance Hotels"

So there you go, its official, stay at palazzo or venetian for a week as an RA, and you get a $16.60 daily mini-bar allowance.

The official priorityclubrewards rep still hasn't responded on that thread, do they only look in here once a week or, only respond to simple queries.

Confirmation today from ambassador support (took them 3 days to reply :confused:)

"In as much as we would like to provide the complimentary mini bar and replenish it on a dally basis, we are unable to as most of our hotels are franchised and are therefore under different management. Please note though that the new policy is only applicable to Intercontinental Alliance Hotels"

So there you go, its official, stay at palazzo or venetian for a week as an RA, and you get a $16.60 daily mini-bar allowance.

The official priorityclubrewards rep still hasn't responded on that thread, do they only look in here once a week or, only respond to simple queries.


Besides the mini bar, there is nothing too special about staying at these properties anymore (even as a RA).

I guess it's back to Amex FHR and the Encore for me!

Having booked a non-refundable rate at Palzaao for next week, I have just had an email from Intercontinental Ambassador

Dear Mr. XXXXXX,

We can’t wait for you to experience your stay at The Venetian® or The Palazzo®, the first ever InterContinental® Alliance Resorts. As a Royal Ambassador Member you are one of our most valued guests and we are delighted you have chosen to stay with us.

Please be aware that all Royal Ambassador member benefits apply at these InterContinental Alliance Resorts with the exception of:

• Free Internet: Internet is included as part of the daily resort fee of your stay at The Venetian or The Palazzo.

• Mini Bar: As a Royal Ambassador member, you will receive a $100 credit toward the mini-bar/refreshment center per stay.

If you have any questions regarding your Royal Ambassador member benefits in advance of your stay, please visit www.intercontinental.com/allianceresorts.

I have written back stating that this is unacceptable given that I have made a booking in good faith, and on booking via priorityclub.com I of course got the message telling me that my ambassador privlidiges would be honored.

I stayed previously as a RA at Palazzo and there was no issue with the mini-bar, I have asked Ambassador services what they plan to do about this, given I can't cancel, and they have in effect changed significantly the experience of my stay.

Not happy !

Ed

I imagine that unfortunately the answer will be summed up as "tough".

I have already previously enquired regarding this, and indeed I have just done a bogo in the venetian and got the same email from amb services as you did.

So I've just had a conversation with Ambassador Services

They merrily quoted to me that the reason I've been told this is because they have changed their policy, however I pointed out that having booked this in April of this year, telling me 3 days before I arrive is not acceptable.

They simply pointed me to their T&C's which say they can make a change any time, that they don't have to inform me of that change, and that I have to be bound by that change.

I pointed out that they had entered into a contract with me to provide the given service at an agreed price, and at the time of entering into that contract I did so using the information and offer that the company was making. I asked if (given they accepted this was a change), I would be permitted to cancel the reservation... and was told 'no' it was not possible to cancel the reservation.

So it would seem that ICH don't really give a stuff. I now have a free mini-bar allowance of circa £15 per day which based on my last stay at Palazzo will just about buy me a G&T from the minibar. I wouldn't have booked Palazzo were it not for the value of this benefit, and ICH refuse to refund my booking.

Appalling customer service, the likes of which I have never seen before to someone whom ICH is supposed to view as their top-tier of customer.

Ed

Which as I said, is best summed up by them saying "tough".

I flagged this up on FT a couple of weeks ago, a page or so back. It appears that they are now sending all new bookings, and any existing bookings that are affected, the above "we can't wait...blah blah" message, the sole purpose of which is to tell you. you get a $100 mini-bar per stay (why tell anyone about the technicality of getting internet via the resort fee).

I think you are unfortunate in your non-refundable booking, but they'd probably say the free mini-bar was not part of the booking contract (which is correct), and that RA status is given as a freebie (again correct), so I can't see a breach of contract (but I'm not a lawyer).

I've a 6night stay coming up in nov, so I've used a bogo in the venetian (cancelled the bogo that I originally had in the palazzo), and then booked 4 nights in the palazzo, which at least gives me $100 each stay.

Note, that i said at the time that this might be just the begining, there is a poster on the IC Amstel thread today stating that his "free-minibar" only extends to the non-alcohol contents.

I tried this, let's see.
Slightly different in that I've already pre-paid, before the ruleset changed.

"Hello,
Given I made these reservations under the terms of the then current contract with you, which included full minibar, I regard this as a breach of our contracted agreement.
I therefore reserve the right to cancel the contract even under "advance payment" terms as you are not honouring a sale that has been completed.
I am taking advice before I decide how to proceed.
This benefit forms a great deal of the reason for choosing these hotels and now that benefit has been removed other chains look to be offering better value.
As a shareholder and member of many years this is the first time I have seen such blatant disregard for the membership.
A sorry day for Six Continents.

"

"Hello,
Given I made these reservations under the terms of the then current contract with you, which included full minibar, I regard this as a breach of our contracted agreement.
"

Their response will likely be, "please show us where on the booking confirmation/ booking engine did it state a free mini-bar was included in the room rate".

Having booked a non-refundable rate at Palzaao for next week, I have just had an email from Intercontinental Ambassador

Dear Mr. XXXXXX,

We can’t wait for you to experience your stay at The Venetian® or The Palazzo®, the first ever InterContinental® Alliance Resorts. As a Royal Ambassador Member you are one of our most valued guests and we are delighted you have chosen to stay with us.

Please be aware that all Royal Ambassador member benefits apply at these InterContinental Alliance Resorts with the exception of:

• Free Internet: Internet is included as part of the daily resort fee of your stay at The Venetian or The Palazzo.

• Mini Bar: As a Royal Ambassador member, you will receive a $100 credit toward the mini-bar/refreshment center per stay.

If you have any questions regarding your Royal Ambassador member benefits in advance of your stay, please visit www.intercontinental.com/allianceresorts.

I have written back stating that this is unacceptable given that I have made a booking in good faith, and on booking via priorityclub.com I of course got the message telling me that my ambassador privlidiges would be honored.

I stayed previously as a RA at Palazzo and there was no issue with the mini-bar, I have asked Ambassador services what they plan to do about this, given I can't cancel, and they have in effect changed significantly the experience of my stay.

Not happy !

Ed

got the same email for a 3 day stay next week- since I added a day to the first 2 day reservation -they required another deposit!-(I'm sure they won't consider this a separate stay and another $100) this location is becoming very difficult to support- seriously considering cancelling - (72 hour notice) I'm very concerned thst this maybe a sign to come for all RA bennies

got the same email for a 3 day stay next week- since I added a day to the first 2 day reservation -they required another deposit!-(I'm sure they won't consider this a separate stay and another $100) this location is becoming very difficult to support- seriously considering cancelling - (72 hour notice) I'm very concerned thst this maybe a sign to come for all RA bennies

If you note from the palazzo thread, on my 4 night paid stayed (i'm RA), they "upgraded" me from a prestige luxury to a prestige luxury view, a room designation that does NOT appear on their booking engine (luxury and luxury view do exist on none-prestige bookings). This is a zero upgrade in my opinion, and even in their own terms refer to it as a 1-level upgrade in the email. So much for a 2-level upgrade. 2 levels should get you from prestige luxury to prestige fortuna.

Their response will likely be, "please show us where on the booking confirmation/ booking engine did it state a free mini-bar was included in the room rate".

Actually it does, when you make a booking it says across the top of the confirmation page "Ambassador privilidges apply for this booking" - if for example I make a booking at a non IC hotel as a RA, I get the reverse message, telling me that Amabassador privilidges do not apply.

As that's one of my Ambassador privilidges at the the time of booking, I would expect them to honor them - I have no issues with them changing things for future bookings, but not for a paid-for non-refundable rate.

I now have emails outstanding with Ambassador Services, VIP Services at Palazzo and ICH helper on here. Let's see what they come back with.

Ed

Ha!
This is just the way things are done at V/P

http://www.flyertalk.com/forum/gaming-loyalty-programs/1185249-venetian-palazzo-rescinding-offers-have-already-been-booked.html

Actually it does, when you make a booking it says across the top of the confirmation page "Ambassador privilidges apply for this booking" - if for example I make a booking at a non IC hotel as a RA, I get the reverse message, telling me that Amabassador privilidges do not apply.

As that's one of my Ambassador privilidges at the the time of booking, I would expect them to honor them - I have no issues with them changing things for future bookings, but not for a paid-for non-refundable rate.

I now have emails outstanding with Ambassador Services, VIP Services at Palazzo and ICH helper on here. Let's see what they come back with.

Ed



From a current 4 night 25K promo ON Venetian/Palazzo Intercon website NOTE THE LAST PARAGRAPH:

Who says you can't have it all? When you register and book a four-or-more-night stay by October 31, 2011 to use for stays before December 15, 2011 at
The Venetian® or The Palazzo® InterContinental Alliance Resorts™, you'll earn 25,000 bonus Priority Club® points. That's in addition to base points you already earn. That's enough points for at least one free night during a future stay at many IHG hotels, including Holiday Inn® and Holiday Inn Express® hotels worldwide.

The rewards don't end there. Experience the unparalleled accommodations, outstanding dining and all the amenities you've come to expect from two of the largest AAA Five Diamond Resorts in the world. Las Vegas is yours for the taking, and so are the rewards.

The Venetian Las Vegas
Over 4,000 spacious suites, 20 extraordinary restaurants and 80 shops all combine to evoke the spirit of Venice.

The Palazzo Las Vegas
Palatial suites, electrifying entertainment and the world-famous Canyon Ranch SpaClub® create an experience unlike any other.

Royal Ambassador Members only:
Please be aware that all Royal Ambassador benefits apply at this InterContinental Alliance Resort with the exception of the 24hr room guarantee.

From a current 4 night 25K promo ON Venetian/Palazzo Intercon website NOTE THE LAST PARAGRAPH:

Who says you can't have it all? When you register and book a four-or-more-night stay by October 31, 2011 to use for stays before December 15, 2011 at
The Venetian® or The Palazzo® InterContinental Alliance Resorts™, you'll earn 25,000 bonus Priority Club® points. That's in addition to base points you already earn. That's enough points for at least one free night during a future stay at many IHG hotels, including Holiday Inn® and Holiday Inn Express® hotels worldwide.

The rewards don't end there. Experience the unparalleled accommodations, outstanding dining and all the amenities you've come to expect from two of the largest AAA Five Diamond Resorts in the world. Las Vegas is yours for the taking, and so are the rewards.

The Venetian Las Vegas
Over 4,000 spacious suites, 20 extraordinary restaurants and 80 shops all combine to evoke the spirit of Venice.

The Palazzo Las Vegas
Palatial suites, electrifying entertainment and the world-famous Canyon Ranch SpaClub® create an experience unlike any other.

Royal Ambassador Members only:
Please be aware that all Royal Ambassador benefits apply at this InterContinental Alliance Resort with the exception of the 24hr room guarantee.


do you have a link of this? I was going to print and take with me

thanks

UPDATE
Spoke with a supervisor at the Ambassador Service Center

She spoke with a front desk manager at Palazzo and called me back to say that on this occasion, as a valuable Royal Ambassador member (I don't know if she meant I'm more valuable than others, or just all RA's are valuable) the hotel has agreed to stand by the terms and conditions that were offered at the time of booking.

So a very rare positive result

Ed

UPDATE
Spoke with a supervisor at the Ambassador Service Center

She spoke with a front desk manager at Palazzo and called me back to say that on this occasion, as a valuable Royal Ambassador member (I don't know if she meant I'm more valuable than others, or just all RA's are valuable) the hotel has agreed to stand by the terms and conditions that were offered at the time of booking.

So a very rare positive result

Ed

Well done, If I was in your position, I'd make sure I have something in writting to take with me. if they don't have a note of this, then I'm guessing no one at the hotel will waive it unless you have confirmation of the exception.

do you have a link of this? I was going to print and take with me

thanks

here it is - but interestingly - now Royal Ambassador reference is higher up instead of bottom

http://www.ichotelsgroup.com/intercontinental/en/gb/exclusive-offers/vp25kpoints?cm_mmc=DCE-_-PCRGLOBAL_VP_25k_20110902-_-AMBUSEN-_-body-cta

UPDATE
Spoke with a supervisor at the Ambassador Service Center

She spoke with a front desk manager at Palazzo and called me back to say that on this occasion, as a valuable Royal Ambassador member (I don't know if she meant I'm more valuable than others, or just all RA's are valuable) the hotel has agreed to stand by the terms and conditions that were offered at the time of booking.

So a very rare positive result

Ed

How about standing to the T&C of IC RA instead of creating an exception?

While this change isn't great, remember that as an RA you do get access to the small "VIP" lounge in the Palazzo (just behind the check-in area) which offers free drinks (including champagne on request, I think) 24 hours a day - does the Venetian have something similar?

Yep, Venetian is the same.

Yep, Venetian is the same.

Is this a confirmed policy or another "negotiating" point?

UPDATE
Spoke with a supervisor at the Ambassador Service Center

She spoke with a front desk manager at Palazzo and called me back to say that on this occasion, as a valuable Royal Ambassador member (I don't know if she meant I'm more valuable than others, or just all RA's are valuable) the hotel has agreed to stand by the terms and conditions that were offered at the time of booking.

So a very rare positive result

Ed

No joy for me as a Royal Ambassador. :( I'm stuck with the $100 limit for my stays in Oct. But, this will be the first time at The Palazzo so I don't have any history with them.

I just submitted a Best Price Guarantee claim on The Venetian for Oct 21. Priceline has a "Bella Suite" for 449. (They also have a "Bella-2 Qn Beds" for 509.) IHG has "Bella Suite 2 Queen Beds" for 509. Since the Venetian site itself says a "Bella" is a suite with 2 queen beds I'm hoping they don't nitpick my claim. You can't get a "Bella Suite" with only one bed nor can you get a "Bella 2 Queen Beds" that isn't a suite.

I will update when I get a reply.

Just as I feared. BRG Guest Relations is claiming the "Bella Suite" on priceline doesn't qualify for the BRG.

"Please be informed that the lower rate you are claiming is for a different room type. This, as verified by Priceline.com that the USD 449.00 for a Venetian Bella Suite (Suite Features A Living Area, Personal Business Center And Large Bathroom With 17-Inch Flat-Screen Tv) is a smaller room with only 1 bed. Unlike the Bella-2 Qn Beds-700 Sq Ft-Marble Bath which is an upgraded version of the first room listed."

I've e-mailed The Venetian Reservation Desk asking if they have a Bella Suite with only one bed.

Does anyone have first hand experience with a one bed "Bella Suite"?

More updates to come.