Gaming Loyalty Programs - Cosmopolitan Identity Perks

Hey all, I've seen the thread on Cosmopolitan Marriott rewards program. But what are your thoughts on the Identity? This seems like a really good program overall, because you are able to get points for even staying at the hotel (unlike M life program).

Post up what you like/dislike about this program. Sorry if someone made a thread about this before.

Was in Vegas for the weekend - had about $300 in buy-ins on table games & I don't think that's worth very much from a "ratings" perspective in Identity. I think you'd earn more points by spending $300 on room revenue. I did spend about $200 on drinks there - but only gave my card about 1/2 the time, so probably didn't really get any credit for that. I wasn't staying at the hotel (stayed at the SpringHill Suites near the Convention Center - way cheaper over the weekend!).

I'm a member of most of the programs in Vegas, as I used to live there. As a local, the best offers would come from Station Casinos ($25/$50/$100 match plays or free table game bets in the mail). I also did the Ramparts Rewards (at the JW in Summerlin - usually got good dining benefits there) - now that I live in NYC, I've got my best offers from MGM (rooms offers have been decent). I'm hoping that I'll get some good offers from Cosmo because the hotel is just a great hotel.

Definitely curious on others thoughts as well as I head back in October.

Many people told me the lounge for Platinum members is really nice as well. I guess that's a nice perk if you gamble a lot.

FWIW, they status match CET Diamond to Gold.

I seem to recall, they were matching CET Diamond to Platinum when they first opened; but now you need to be a CET 7* to match to Platinum

It's tough to really rate Identity from a gambler's perspective because Cosmo is a new, independent property and they are trying hard to build up their gambler ranks. I'm now up to 25+ comped terrace wraparound nights this year and my total comps well exceed 1/3 of my ADT, but I have no delusions that this will continue in 2012 (although who knows, maybe they'll pleasantly surprise me).

I will say that Identity represents a really good program for those who are willing to pay for rooms. A friend of mine likes staying in nice rooms but doesn't gamble that much, so he never gets room comps that he wants at most properties (esp. MGM properties, where he used to play) - but through Identity, he gets a lot more flexibility and recognition for both his gaming and non-gaming loyalty.

I agree that MLife is losing out in this regard, and it's amazing to me that giving points for non-gaming expenditures supposedly has always been an intended part of MLife - they just haven't gotten around to rolling it out yet.

Many people told me the lounge for Platinum members is really nice as well. I guess that's a nice perk if you gamble a lot.

It was nice. The room where the Platinum lounge was is being (or has been, haven't been in a month) converted into a high limit lounge. There is a new Platinum lounge upstairs, but I haven't been to the new one.

FWIW, they status match CET Diamond to Gold.

I seem to recall, they were matching CET Diamond to Platinum when they first opened; but now you need to be a CET 7* to match to Platinum

Gold is usefull to scrape ice off the windshield but not much else

Definitely curious on others thoughts as well as I head back in October.


Check any Vegas forum and you'll see that the kind of play they want for their comps is at or above the top properties in Vegas like the Bellagio and Wynn.
But their offerings aren't as good as those properties.

It was nice. The room where the Platinum lounge was is being (or has been, haven't been in a month) converted into a high limit lounge. There is a new Platinum lounge upstairs, but I haven't been to the new one.

Thanks for your input. I have a specific question regarding the Platinum lounge. I just starting using these reward programs so I'm at the lowest level. Do these lounges consist of all high minimums, or are there some tables with "medium" minimums as well?

Thanks!

I have stayed here 4 times in the last year. I had initial offer from Identity when someone sold my name to them. I used to comp at Venetian/Palazzo and I still comp at Harrah's and I have Pearl Status at Mlife.

I really like this hotel and after the first stay I was assigned a Host. The guys at the Identity desk can't even look at my account, only the manager's and my host. Another weird thing is that they have limited access to my account including address/contact info. When I do play at the slots, I still earn money towards spending at the restaraunts, which I use. I am not that big of a gambler but I do have a line of credit at the hotel, and I average a pretty good amount per hand per hour. I am awaiting to see if I get platinum status with Identity, but I have never figured out their playing tiers at any casino.

I have gotten several comps already at this hotel and since I am a Marriott Rewards customer I get points when staying here, it does take a little longer.

So far my comps include $100 food. full 3 nights stay in a Terrace City View, but upgraded to a 1 room suite. $100 lost on a slot..pay you back $100.

I am awaiting to see if I can get rooms during the crowded days. This past weekend was a fight night and I got room, so that does mean something. I am going to the Pacquiao fight in November so I will see what that pulls up.

Thanks for your input. I have a specific question regarding the Platinum lounge. I just starting using these reward programs so I'm at the lowest level. Do these lounges consist of all high minimums, or are there some tables with "medium" minimums as well?

Thanks!

The Cosmo platinum lounge is not a gambling lounge.

I just spent 3 nights here & have to go back to Vegas again in December for 4 days for a meeting (staying at the Marriott, not the Cosmo - but will likely do all my playing at the Cosmo).

I played mostly $10 and $25 craps tables and $10 and $25 blackjack tables. While at the craps table, on a good run, the cigar girl came around (and I rarely smoke - but the guy next to me was smoking one & it smelled good & we were doing quite well) and they comped me a $30 cigar while playing. I also got 2 buffet passes from the pit boss when I played later that night. I also was able to pay for 3 meals using my points at the Henry & the coffee shop (2nd floor - near Chandelier bar - has the best brownies I've ever had in my life).

I liked the instant gratification factor here - I lived in Vegas for 3 years & played mostly at the Rampart Casino near the JW Marriott since I lived up in that area - but I also played at the Station Casinos (which sent a lot of dining certs to my house) and I'd play at MGM & Harrah's hotels quite a bit whenever friends were in town visiting - with these hotels, I kept my parents Virginia address on file so I could get out of town offers & room discounts when I wanted to stay on the strip for nights out on the town.

At the end of the day, I haven't seen much in terms of rooms offers from Cosmo (but this was my first actual stay there) - but I really do like the instant gratifiation factor & the fact that I can check my points on any slot machine & instantly know what they are worth.

This seems like an easy to use, easy to redeem program for lower level gamblers like me.

I stayed 5 nights there in July while I was there for the WSOP, and I paid got one of their offers directly of their website. I played about 2-3 hours of $10-$25 craps and about 1-2 hours of $25-$50 single deck Blackjack, and from that trip alone I'm almost at gold status. Although I am not sure if that's alot since it appears as though most of my points were generated from my stay as well as charging spending (meals) to my room.

I believe you will receive more Identity Points from hotel stays and spending at the properly, where as the instant gratification (comps) will come from gambling.

Like bhatnasx said, I still have yet to receive a single offer from Identity in terms of staying there, so as much as I like Cosmoplitan, I'm still going to stay at a MGM or CET property from comps and just gamble at the Cosmopolitan on my visits.

I just spent 3 nights here & have to go back to Vegas again in December for 4 days for a meeting (staying at the Marriott, not the Cosmo - but will likely do all my playing at the Cosmo). . . . .

At the end of the day, I haven't seen much in terms of rooms offers from Cosmo (but this was my first actual stay there) - but I really do like the instant gratifiation factor & the fact that I can check my points on any slot machine & instantly know what they are worth.

This seems like an easy to use, easy to redeem program for lower level gamblers like me.

It takes a few months to get into the Cosmo marketing system.
I played some VP there in May (but was staying elsewhere in Vegas), and then stayed there in September, only playing a few hous on VP.
This month, I received two different comped room offers that are valid through the end of this year.

It takes a few months to get into the Cosmo marketing system.
I played some VP there in May (but was staying elsewhere in Vegas), and then stayed there in September, only playing a few hous on VP.
This month, I received two different comped room offers that are valid through the end of this year.

Hopefully that's the case as it's been 4 months since I've been there and I'm looking to go down again in Feb.

Gold is usefull to scrape ice off the windshield but not much else
.


I take back what I said above :)
It doesn't seem like platinum gets you anything really, the new lounge is
nothing special and as a Plat you can no longer use your points without taking to a host first,
and when you upgrade to Plat it no longer shows your points on the website
A friend asked to downgrade to Gold so he could use his points, they said no.
Their marketing seems aimed at the bottle service crowd that doesn't gamble.

Free upgrade for Identity Perks? Was just in Vegas last week & wish I had seen this earlier!

If anyone tries this, please let us know how it works out...right now, no plans to be back in Vegas til May or June at the earliest :(

http://www.vegaschatter.com/story/2011/12/12/01014/809/vegas-travel/Is_It_Time_To_Upgrade_Your_Identity_

Cosmo matched my Diamond level to whatever their equivalent is (I think platinum), and it's even less valuable than a gold card, because when you scratch the ice off the windshield you can't see how much has accumulated due to the silver color.

Sufficed to say, nothing came of it, no offers, in fact the Cosmo online identity comps system has shown they are still "work in progress" for the last year now.

So as far as I am concerned, go to the Ceasars route.

Sufficed to say, nothing came of it, no offers, in fact the Cosmo online identity comps system has shown they are still "work in progress" for the last year now.How long have you had status with Cosmo?

How many times have you played/stayed there?

Have you met a host yet? If you don't have one assigned to you, give them a call and they'll assign you one. Make sure they have your email address, and you should see offers.

After I finally got a host, I started seeing both snail mail offers and email announcements of upcoming contests/events.

I'm not a big money player, but I think the offers I've gotten have been excellent.

I have been very pleased with the offers that Cosmo has sent my way, especially since I do not gamble very much or very long their when I am in town. Now MGM is a different story and I am very disappointed with them.

I have been very pleased with the offers that Cosmo has sent my way, especially since I do not gamble very much or very long their when I am in town. Now MGM is a different story and I am very disappointed with them.


Can you tell us how much you gamble and what kind of rates you got? Thanks!

I did the status match at Cosmo last year (got a Platinum card out of it).

Host was assigned, and free night offers did arrive in the mail.

FWIW, the Platinum card is meaningless now. Cosmo has taken away nearly all of the benefits associated with the Gold and Platinum Identity cards. You will NOT get any of the original benefits assigned to the premium levels, effective immediately.

FWIW, the Platinum card is meaningless now. Cosmo has taken away nearly all of the benefits associated with the Gold and Platinum Identity cards. You will NOT get any of the original benefits assigned to the premium levels, effective immediately.

Yea I don't get it. Cosmo Perks looked promising, but they took so much away. How are they suppose to generate gambling revenue if they don't attract high rollers? lol

FWIW, the Platinum card is meaningless now. Cosmo has taken away nearly all of the benefits associated with the Gold and Platinum Identity cards. You will NOT get any of the original benefits assigned to the premium levels, effective immediately.

What perks have been eliminated? The only ones I regularly use are free wifi and gym access, and I've had no problems with them including during my stay a week ago (wifi never even gets charged to my room, and I just get waved in at the gym - so presumably these aren't host-comped and would apply to any Platinum member). I also walked in a group of buddies into the buffet over Super Bowl weekend with no problem.


Yea I don't get it. Cosmo Perks looked promising, but they took so much away. How are they suppose to generate gambling revenue if they don't attract high rollers? lol

At the risk of sounding flippant (it is not my intent), high-rollers don't exactly care about tier benefits.

[QUOTE=gengar;18238199]What perks have been eliminated? The only ones I regularly use are free wifi and gym access,


The one we miss is the free roundtrip limo service to/from McCarran. Saves a lot on taxi fare.

RE: free wifi and gym access, that is Marriott perks for Plat member. As a Marriott Plat, didn't even know that was an Identity perk. Same goes for walking in to the Wicked Spoon: it's a Marriott benefit.

There is also a few hundred dollars worth of spa credit, and line pass to the Marquee club, which is a huge benefit for me.

RE: free wifi and gym access, that is Marriott perks for Plat member. As a Marriott Plat, didn't even know that was an Identity perk. Same goes for walking in to the Wicked Spoon: it's a Marriott benefit.

Yes, those are Identity perks as well. I don't have status with Marriott.

Didn't know they got rid of the transportation as I never used it. I still think it's quite some hyperbole to say that we won't get "any" of the benefits originally in the program.


There is also a few hundred dollars worth of spa credit, and line pass to the Marquee club, which is a huge benefit for me.

The Marquee benefit was never really recognized even at opening, but that's pretty much the case with nightclubs in all the gaming loyalty programs at other casinos as well.

The Marquee benefit was never really recognized even at opening, but that's pretty much the case with nightclubs in all the gaming loyalty programs at other casinos as well.

So can I assume that you tried using it before? (And if yes, where? haha)

So can I assume that you tried using it before? (And if yes, where? haha)

I knew the moment mlife put it on as a perk that they were full of it so it really just started as a joke - I happened to be walking by Bank at Bellagio with a couple friends shortly after the mlife rollout and we were joking around about it, so I flagged down a random host and asked him what Platinum would do for me and he basically said the most would be acting as if the member was on the basic "VIP" list (i.e., the one anyone can get on anyway and time limits / ratios still apply). Since then, if I found myself at other MGM properties, I would randomly swing by the club with no intention of actually going in. I was similarly rebuffed at Jet (pre-1OAK), LAX, and Haze, with the latter two outright saying Platinum would do nothing at all. I think I posted about a few of these experiences previously on past threads on this and the LV forum.

The funniest thing about the whole experience was that I actually do know a lot of the hosts at these clubs, so I sometimes had to avoid the hosts I did know or walk away and come back later so that I would get an accurate response representative of the typical Platinum member. :p

I knew the moment mlife put it on as a perk that they were full of it so it really just started as a joke - I happened to be walking by Bank at Bellagio with a couple friends shortly after the mlife rollout and we were joking around about it, so I flagged down a random host and asked him what Platinum would do for me and he basically said the most would be acting as if the member was on the basic "VIP" list (i.e., the one anyone can get on anyway and time limits / ratios still apply). Since then, if I found myself at other MGM properties, I would randomly swing by the club with no intention of actually going in. I was similarly rebuffed at Jet (pre-1OAK), LAX, and Haze, with the latter two outright saying Platinum would do nothing at all. I think I posted about a few of these experiences previously on past threads on this and the LV forum.

The funniest thing about the whole experience was that I actually do know a lot of the hosts at these clubs, so I sometimes had to avoid the hosts I did know or walk away and come back later so that I would get an accurate response representative of the typical Platinum member. :p

haha I see. Bottle service at some of these places are ridiculous by the way. With tip and random taxes, it is easily $700 per bottle!

The Gold card has worked for me for a couple of years at Wet Republic for cutting the outside line (i.e. using vip line) for anyone in my group and free entry for 2 people (and their cover is $50). I had an argument at the pool at Aria and they finally let me in there for free as well. Haven't tried it at any clubs other than Haze after I had already waited in line (I was waiting for friends anyway) and they had me charge it to the room and said it would get comped off - I didn't check or have to have the argument about it because I hadn't charged that much to the room so my bill was covered anyhow. I have yet to try it elsewhere.

Does anyone know if you have to actually stay at Cosmo or if it needs to be more than one night to get the $250 birthday comp? I was thinking about matching my status in order to take advantage of that offer.

I have stayed at cosmo 5 times since they opened. I was assigned a host on my third trip and only made platinum status as of my last trip. This was earned in the casino as I have been comped rooms on each stay with the exception of my first. I was there in June and am going back next week. I was given a limousine at anytime by calling VIP services and have never paid for any food or beverage. However, earned casino dollars do expire every 12 months. I have about 600 bucks in spending money in my identity account and was pretty much told use i or lose it. I wouldn't pay much attention to the perk list for each tier. They seem to give you whatever you want just by asking. ask and you shall receive. Btw, I have zero Marriott status.

Does anyone know if you have to actually stay at Cosmo or if it needs to be more than one night to get the $250 birthday comp? I was thinking about matching my status in order to take advantage of that offer.
So the $250 birthday comp is for the Platinum level, right? I'll be there for the first time in January for a birthday stay with a group and I'll be putting around $2,500 down on rooms. I'm guessing that alone wouldn't get me to Platinum, but is it even possible? $2,000 would be my limit for gambling losses, so not exactly a high roller...

So I have basic status at Harrah's but I get some decent room offers - free rooms mid-week at the lower end properties and nicely-discounted rooms otherwise. I get some decent deals with Pearl status at MGM. I was looking and I am 8000 points away from Gold at Cosmo, and I LOVE staying there, but the rooms are quite high when compared to the free or cheap rooms I can get elsewhere (although the rooms cannot compare to Cosmo rooms).

I think my points at Cosmo are going to start rolling off in Jan/Feb. I'm wondering if it's worth going back to Cosmo before Jan/Feb to try to get those points and make Gold in order to get discounted rooms for the rest of the year. My assumption is that if I accumulate 20k points before any points start rolling off I'll be granted Gold for a year.

So my question is - does Cosmo offer any discounted rooms once you get to Gold? Or is it the case as I have seen mentioned here that you have to call a host and ask when you want a room, and that you'll be more likely to get one if you are Gold?

And does anyone know if the Stay 8 nights get 1 free perk is still active? I think I might have just stayed my eighth night. Are they going to let me know or is this something I have to ask for also?

Any answers are appreciated.

So my question is - does Cosmo offer any discounted rooms once you get to Gold? Or is it the case as I have seen mentioned here that you have to call a host and ask when you want a room, and that you'll be more likely to get one if you are Gold?

Any answers are appreciated.

I have been gold for about a year and if you gamble (just even a little bit), you should be eligible for casino rate which is generally 25% cheaper.