JetBlue TrueBlue - Hurricane Irene

I am flying from JFK Sunday night at 9 pm back to the West coast and was wondering how Hurricane Irene will be impacting my flight. Should I just continue with my itinerary as planned or contact JetBlue to see if they can change my flight? What is the likelihood I'll be stuck in NYC? What's JetBlue's usual protocol for weather-related cancellations?

Thanks in advance!

I am flying from JFK Sunday night at 9 pm back to the West coast and was wondering how Hurricane Irene will be impacting my flight. Should I just continue with my itinerary as planned or contact JetBlue to see if they can change my flight? What is the likelihood I'll be stuck in NYC? What's JetBlue's usual protocol for weather-related cancellations?

Thanks in advance!

Sounds like you should be fine for now.

Sounds like you should be fine for now.

Huh? Only if xeun's goal is to be stuck in NYC. Current predictions put the center of Irene in the NYC area at that time.

Huh? Only if xeun's goal is to be stuck in NYC. Current predictions put the center of Irene in the NYC area at that time.

Sorry, for some reason I read Monday. I would call and move the flight up as early as possible, I hear that if the storm hits at high tide the runways could flood at JFK

Sorry, for some reason I read Monday. I would call and move the flight up as early as possible, I hear that if the storm hits at high tide the runways could flood at JFK

I would move up the flight to Saturday afternoon if possible. I suspect they may be moving planes out of JFK for the storm .

So you experts. I've got a transcon flight out of JFK around 6:30pm on Saturday. At that time the storm should be off the NC coast. I have no idea how far in advance of the storm that the effects are felt. Do you feel that flights will be going out of JFK still early on Saturday evening?

I am planning on taking the red eye from SMF to JFK Sunday night, arriving Monday morning. Would things clear up by then ?

I am planning on taking the red eye from SMF to JFK Sunday night, arriving Monday morning. Would things clear up by then ?

No. In fact that flight has already been cancelled.

We've already cancelled 800 flights for SAT/SUN/MON so keep your eye on things if you are traveling. We will also be moving some 50 aircraft that normally RON in JFK and BOS to cities that won't be affected by the storm.

That's a pretty definitive answer from JetBlueFA, and is in line historically.

Personally, we moved our Sunday JFK-PUJ flight to Monday (Sat was not available), but I'm concerned flooding at JFK and throughout NYC may pose problems on Monday.

Hopefully the storm passes Sunday afternoon as expected and we can start cleaning up asap. NYC commerce is almost as irresistible a force as nature... almost...

stay safe everyone

We've already cancelled 800 flights for SAT/SUN/MON so keep your eye on things if you are traveling. We will also be moving some 50 aircraft that normally RON in JFK and BOS to cities that won't be affected by the storm.

Restarting the normal schedule will also take time. Expect nothing to be normal by Monday. It may take until Wednesday for everything to be business-as-usual. And I am not even contemplating what would happen if JFK is destroyed.

My wife works res for Jetblue.

Very bad things happening in JFK. I wouldn't count on anything from Saturday midday on.

Good luck.

We just got an email saying they're shutting down operations at JFK at 10am Sat, and no later than 10pm Sat for Boston. This is due to MTA closing public transport.

No. In fact that flight has already been cancelled.

Yes, thanks. I got an email from them.

I understand that weather disrupts things, but JetBlue should offer pax with canceled flights the option to get a refund online, rather than having to call repeatedly and wait for 1-2 hours to get through to claim a refund via a phone rep.

(Still on the phone with them for 1+ hour and it's now 1230 am). They were so backed up during the day that their phone system wouldn't allow me to even hold.

JetBlue booked me on their own on 9/2 from SMF-JFK, which won't work for me. The only option I have to cancel this new itinerary online is to take a credit, less a $100 fee.

Poor customer service, IMO.

Yes, thanks. I got an email from them.

I understand that weather disrupts things, but JetBlue should offer pax with canceled flights the option to get a refund online, rather than having to call repeatedly and wait for 1-2 hours to get through to claim a refund via a phone rep.

(Still on the phone with them for 1+ hour and it's now 1230 am). They were so backed up during the day that their phone system wouldn't allow me to even hold.

JetBlue booked me on their own on 9/2 from SMF-JFK, which won't work for me. The only option I have to cancel this new itinerary online is to take a credit, less a $100 fee.

Poor customer service, IMO.

If your original itinerary was changed by the airline, can't you change it again with no fee?

Will B6 put me on another airline if my flight was CXLD?

If your original itinerary was changed by the airline, can't you change it again with no fee?

They will allow changes upto 9/2 (which is the first available date they will book flights). That date won't work for me, so I am entitled to a refund.

Two issues:

1. JetBlue should allow rebooking past 9/2, which is the first date they are accepting reservations into NYC. Checking fares past 9/2, fares have already nearly doubled, so I will now have to go on another airline probably, where fares are still in the normal range.

2. JetBlue should allow us to cancel/claim a refund online, rather than wait 1-2 hours on the phone for a rep. It would save me so much time, and also open up phone lines for other people who really needed to speak with a phone rep.

The last snow storm, people were using twitter to change the flights. You way wish to tweet jetblue and they could make the change.

I couldn't get thru to make change. The flight I wanted had only a couple of seats left so I booked it as a new reservation. Later on, Jet Blue cancelled the original flight and on their own booked me on a new flight, not the same as the new reservation I made and did not work for me as well. So I have little choice, I'm going to fly on the new reservation (which was twice as expensive as the original) and later on when things calm down, I'll ask JetBlue to credit the cost of the new reservation. I would hope that they will not give me a hard time about doing so.

The last snow storm, people were using twitter to change the flights. You way wish to tweet jetblue and they could make the change.

They won't do anything over facebook. Didn't try twitter.