InterContinental Hotels Group Stay Forum - HI: Raleigh (Crabtree Valley Mall)




CMK10
Aug 22, 11, 12:22 pm
This is a report for a stay on 8/13-8/14:

Location: The hotel is located in Northwest Raleigh on US 70 (called Glenwood Avenue in this area) and I-440 directly across from the Crabtree Valley Mall. Note: If you're driving on US 70 East you have to drive past the hotel and then make a U-Turn to reach it. The property has a BP Station right next to it and there are numerous eateries around it.

Hotel: The hotel is a 12 story high rise but has been designed with two elevators, one at each end of the property. Obviously this makes for long wait times, particularly when there are a lot of people there, as there were when I was. Their ground floor is laid out in a rambling confusion fashion and is ill-signed so the elevators/restaurant/business center are hard to find. The parking lot is large but the pool is tiny.

Check In: When I arrived the lobby and area in front of the doors were crowded with people who were there for a family reunion and only one person was working the front door. She was friendly however and as a PC Member I was offered a choice of 500 points, 25% off room service or a free beer/wine or appetizer in the restaurant. The front desk people were helpful during my whole stay.

Room: I had a room on the 9th floor with a lovely view of US 70. The room was nice though as it was large and had a comfortable King bed, couch, desk and chair and a new flat screen TV. There was a small vanity area by the door and a small bathroom. The bathroom was lacking as the shower didn't have enough hot water or water pressure and the area around the drain had lost its enamel. Also, is four pillows enough for a King bed?

Other: I didn't use the restaurant but was offered a 2 PM check out. The business center computers worked well which was nice.

My rate was $65 which isn't bad and other than the long elevator waits, I had no problem with this hotel.




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