Hilton HHonors - Hotel Reward redemption instructions on the web?
I'm looking for Hotel Reward redemption instructions on the web.
I opened http://www.hiltonhhonors.com/, clicked "HHONORS REWARDS", clicked "Hotel Rewards" in the left side menu, and clicked "How to Redeem Points for a Hotel Reward" -- nothing happened.
Can someone give me a correct link to the page?
KathyWdrf
Nov 9, 01, 3:36 am
The link is correct. Just scroll down the page if your browser doesn't do it for you.
http://www.hilton.com/en/hhonors/rewards/hotel.jhtml#redeem
Kathy
The very bottom of the page reads like this and doesn't make sense:
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">
Point Stretcher Rewards are valid only during specified time periods and availability is limited. Select the month you would like to stay, and a list of participating hotels with Point Stretcher dates available in that month will be displayed. Or, select ALL MONTHS for a list of all currently participating Point Stretcher hotels. You may also call the HHonors Automated Account Inquiry Line and request the following Faxback documents:
226 Hilton
227 Conrad
228 Doubletree
229 Embassy Suites Hotels
230 Hampton Inn and Hampton Inn & Suites
231 Homewood Suites by Hilton
All Point Stretcher Rewards are subject to availability at time of booking.
</font>
In addition to this, by viewing the HTML source, there is no <A NAME="#redeem"> tag in the page so there's nowhere the link will move to.
KathyWdrf
Nov 9, 01, 4:20 am
The description of the Point Stretcher Awards is not at the bottom of the page; it is only about halfway down. The "How to Redeem" instructions that you are trying to find are near the bottom. For some reason, your browser isn't displaying the whole page.
(By the way, in another thread there is a set of complaints about slowness and errors on the Hilton website.)
Kathy
Hmmm....I've been trying to see the instruction page more than 10 times for a couple of months, and haven't succeeded so far.
At least it is a step forward to hear that someone else is seeing it in the page. Thanks for inputs.
tartetatin2
Nov 9, 01, 9:37 am
nan, try going to your online account information. Once you log in, there is a tab for "Redeem an Award", which will take you to more links for directions and for making the specific redemptions for your online certificate.
nan358
Nov 9, 01, 11:26 pm
tartetatin2,
Thanks for the info. It worked well!