Delta SkyMiles - Traveler excessively delayed due to Delta negligence

A Consumerist reader loses connecting flight due to lack of Delta due diligence:

http://consumerist.com/2011/08/deltas-inability-to-properly-schedule-plane-maintenance-leads-to-24-hour-ordeal-for-passenger.html

I strongly suspect this was a failure of something that is only permitted to be out of order for a short period of time and not simply a failure to do normal maintenance.

It doesn't sound like they handled the delay very well, though.

Per http://www.flyertalk.com/forum/newsstand/1184086-welcome-newsstand-what-should-posted-here-what-should-posted-elsewhere.html moving to the DL forum.

cblaisd
Moderator, Newsstand