Le Club Accorhotels - Downgraded for 14 seconds

Received at 3:02 am

Your new A|Club Classic status
Unless we are mistaken, or in case your A|Club Classic account has not been updated in our system, we regret to inform you that you have not reached the required number of A|Club points or hotel nights to maintain your current status.
Your membership is therefore changing to A|Club Classic status, which still entitles you to earn points on all your expenses and to earn rewards that are accepted in over 2,300 hotels around the world.
Of course, your status will automatically go back up when you reach the required number of A|Club points or hotel nights, and you will be able to enjoy new advantages during all of your stays once again.

Received at 3:02 am a few seconds later

Welcome as an A|Club Silver member!
Your loyalty is being rewarded! As of today you are an A|Club Silver member.
With this new Elite status, you'll earn even more A|Club points and obtain generous rewards even faster!
Your new A|Club Silver card will be sent to you within 2 weeks and your status level change will appear on your account within 24 hours.

It looks like they did this to avoid giving me bonus points
for my last stay.

It looks like they did this to avoid giving me bonus points
for my last stay.
Dear sosafan,

It might just be a technical problem.

FYI, bonus points are usually credited a few weeks following the end of the operation. Please do not hesitate to contact our customer service if you note any missing point or mistake related to your membership renewal.

Best wishes,
Dieu Anh

Thank you for this clarification.
I now realize that July/2011 represented the expiration of my
silver from last year, and that my 10th night in those 12 months
was 31 July, so maybe there is no problem at all.


Dear sosafan,

It might just be a technical problem.

FYI, bonus points are usually credited a few weeks following the end of the operation. Please do not hesitate to contact our customer service if you note any missing point or mistake related to your membership renewal.

Best wishes,
Dieu Anh

I see. Please do not hesitate to send me your A|Club card number through private message for a double check.

Best regards,
Dieu Anh

Thank you for this clarification.
I now realize that July/2011 represented the expiration of my
silver from last year, and that my 10th night in those 12 months
was 31 July, so maybe there is no problem at all.

I see. Please do not hesitate to send me your A|Club card number through private message for a double check.

Best regards,
Dieu Anh

Thanks Accor Concierge for getting me my silver points!