starflyergold
Jul 30, 11, 6:16 am
On the A-Club website:
Stop queuing !!! Go directly to the A|Club Desk…
The Offer in detail
Discover our new A|Club Desk!
Become an A|Club member and take advantange of our A|Club Desk all year long.
On a business trip or when exploring a new city, your loyalty is rewarded.
Priority check in and check out for all A|Club members. Register now !!!
A|Club membership conditions
Loyalty Classic, Loyalty Silver, Loyalty Gold, Loyalty Platinum, Club des actionnaires, A|Club Favorite Guest, la carte ibis
Offer Validity
Offer starts : 17/03/2011
Offer ends : 31/12/2012
Offer Terms & Conditions
1. This offer is valid every day of the year in one of the participating hotels.
2. This offer entitles A|Club Loyalty and A|Club Favorite Guest loyalty program members, regardless of their status, to benefit from A|Club Desk.
3. You must provide your loyalty card number or member number when making your reservation, and present your card at the reception desk of your hotel when you check-in for your stay.
Now this makes no sense, first off why am I being "offered" this when logged in? I am already a member.
Second, I have only seen one of those desks, at the Novotel in NYC. And I had to wait behind non status people, so what's the deal here? Are they in place everywhere now? (confirmed sightings, please report ;))
Third, who wrote this? It is incomprehensible. This is what it should say:
Dear loyal customer,
Enjoy our new priority service at check in and check out. We are in the process of establishing a dedicated A-Club desk for our loyal customers at all participating hotels. Specially trained staff are there to assist you with all your queries.
And last, a newsletter with programme news might go a long way to communicate with your customers.
Stop queuing !!! Go directly to the A|Club Desk…
The Offer in detail
Discover our new A|Club Desk!
Become an A|Club member and take advantange of our A|Club Desk all year long.
On a business trip or when exploring a new city, your loyalty is rewarded.
Priority check in and check out for all A|Club members. Register now !!!
A|Club membership conditions
Loyalty Classic, Loyalty Silver, Loyalty Gold, Loyalty Platinum, Club des actionnaires, A|Club Favorite Guest, la carte ibis
Offer Validity
Offer starts : 17/03/2011
Offer ends : 31/12/2012
Offer Terms & Conditions
1. This offer is valid every day of the year in one of the participating hotels.
2. This offer entitles A|Club Loyalty and A|Club Favorite Guest loyalty program members, regardless of their status, to benefit from A|Club Desk.
3. You must provide your loyalty card number or member number when making your reservation, and present your card at the reception desk of your hotel when you check-in for your stay.
Now this makes no sense, first off why am I being "offered" this when logged in? I am already a member.
Second, I have only seen one of those desks, at the Novotel in NYC. And I had to wait behind non status people, so what's the deal here? Are they in place everywhere now? (confirmed sightings, please report ;))
Third, who wrote this? It is incomprehensible. This is what it should say:
Dear loyal customer,
Enjoy our new priority service at check in and check out. We are in the process of establishing a dedicated A-Club desk for our loyal customers at all participating hotels. Specially trained staff are there to assist you with all your queries.
And last, a newsletter with programme news might go a long way to communicate with your customers.