Other Middle East and Africa Frequent Flyer Programs - SA Website - Manage my booking
Jul 4, 11, 7:01 am
Is there any way possible to use the SAA website to manage my booking, if it was made through a travel agent?
Just find it odd not to be able to use it.
SAA recently added features and updated the back-end of the website to allow most bookings to be accessed. Please keep in mind, however, that different agencies use different booking systems, so it may be necessary to inquire with them as to your "Amadeus Record Locator", which is what's used to access your booking on flysaa.com.
You are welcome to contact SAA via telephone and one of our friendly agents will be happy to assist. In the US, our number is 1-800-722-9675.
- SAA North America
Jul 6, 11, 3:36 am
I have been using the Amadeus number (as this wotks on CheckMyTrip, which is an Amadeus website).
As I am based in Kenya, I shall call SAA here.
On another note, your contribution on behalf of SAA has always been exemplary of what other airlines should be doing. Kudo's to your team. ^^^
Thanks for the friendly note, roadwarriorafrica... Always happy to help in any way we can.