Hilton HHonors - Adam, Are You Out There???

I've seen much talk re: you and your knowledge of HHonors. Are you with Hilton?

You're right.. Adam have been extrememly helpful to many of us here at FT. Adam works for Hilton and if you want to ask him for help, you could email him.

Sweet Willie -- Any help I can offer? You can reach me at adam_burke@hilton.com.

Look forward to hearing from you.

Adam

Adam,

I am a Diamond level and would greatly appreciate any assistance you could provide in clearing up missing points as well as the preferences on my account. May I also send you an e-mail directly with my issues?

kenjack -- Absolutely! Look forward to receiving your message.

Regards,

Adam

I don't know if I am the first to propose this, but does anyone want to join the "Adam Burke Fan Club" with me! http://www.flyertalk.com/forum/biggrin.gif

As a very recent Gold VIP, I had some simple questions about my current stay (where I was silver when I checked-in) that the hotline was unable to answer. Adam was very helpful and he even arranged for my bed to be covered in rose petals upon my arrival back to my room... OK he was very helpful, but no flowers.

Hello, Adam, my hero.

Did you hear the story about my upgrade to the 23rd floor in Baltimore? The whole 23rd floor! What a kick. It took us almost 5 minutes to walk from our bedroom to the kitchen to get a cup of coffee. Fortunately, we had lots of friends in town and were able to truly enjoy this grand and amazing suite. So often the great upgrades come when one is all alone in a city and can't really enjoy the space. I guess that is one great reason for be a FlyerTalker--insuring that you have friends in all cities. http://www.flyertalk.com/forum/smile.gif

I did not however, get credit for the other room I booked durin that stay. If you would be so kind as to send me Stacy's fax number, I would like to fax her copies of my bills so I could receive credit.

Thank you, Adam, for being so cool. http://www.flyertalk.com/forum/cool.gif

Punki-

Tell us more about your Baltimore experience. Sounds neat!

Originally posted by chix:
Tell us more about your Baltimore experience.
http://www.flyertalk.com/forum/Forum94/HTML/003063.html

I volunteer to be an officer in the Adam Burke Fan Club - although we need to include Kristy Hall as well. They are both one of the very best outcomes of my discovering FlyerTalk http://www.flyertalk.com/forum/smile.gif If they will move to NC, I'll hire them both on the spot!

Adam is great, and Stacey as well http://www.flyertalk.com/forum/biggrin.gif

Adam gets a thumbs up from me as well!

An incredible asset to Hilton.

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I suggest a Freddy for Adam.

Even though other programs have recently added dedicated lurkers to assist with issues I believe that Adam and HHonors has set the standard beat!

TW

I second that emotion http://www.flyertalk.com/forum/smile.gif Adam IS the benchmark...

I am a Hyatt-Diamond for CY-00 but I won't be Hyatt-Diamond in CY-01!

Adam is the reason I am leaving Hyatt (in fact I have already "left" them back in Sept) and am going for Hilton-Diamond for CY-01!

svpii - can I "third" the nomination for Adam's Freddy??

dAAvid

Originally posted by svpii:
I volunteer to be an officer in the Adam Burke Fan Club - although we need to include Kristy Hall as well. They are both one of the very best outcomes of my discovering FlyerTalk http://www.flyertalk.com/forum/smile.gif If they will move to NC, I'll hire them both on the spot!

I have to agree here. Adam and Kristy Hall have been _extremely_ helpful to me. I don't know if any of you remember the missing Hilton/AMEX points post I submitted a few weeks ago. AMEX was useless in trying to get the problem resolved that was _their_ fault. Of course, a quick e-mail to Kristy and the whole fiasco was fixed within 24 hours. Also, Adam had seen the post and e-mailed me too. Great customer service!

As far as I'm concerned, it's a done deal for me. I am a member of 2 other frequent guest programs but I will be using Hilton properties exclusively next year. Not only because I have enjoyed all my stays but because of the commitment to me, the customer, extended by these two individuals.

Falcon56

Hello Adam, glad that there is someone out there like you to help us FTs.

I just finished staying at the Hilton New York, nice property by the way, i was wondering if after this stay I would reach Gold Level. 36 nights to reach Gold right? I think I am close, but never good in math..

Is it possible for me to email you personally??

Thank you

Al

Tolarian Wind, what other programs have recently started lurking here on FlyerTalk? I've been lurking for over a year and haven't noticed anyone new! http://www.flyertalk.com/forum/wink.gif

Jae

Hyatt is lurking too ... personally I've always found that kind of redundant since they provide excellent e-mail customer service (issues always resolved with 2 business days).

afang -- Absolutely! Just send me the details and we'll be happy to look into it. You can reach me at adam_burke@hilton.com

Best regards,

Adam