Hawaii-based Airlines - "Month" option off website and no FF seats?

I've been watching the mileage seats from SAN and several other cities for spring 2012. For all dates after Feb. 12, they have never opened up any mileage seats at the lowest level (other than literally one seat on just a few flights in late April). We are now into availability for May 2012 and still no lowest level seats.

Within the last few weeks, the option of looking at fares (dollars or miles) one month at a time was removed from the website. I'm not normally a conspiracy theorist. But, I am wondering whether Hawaiian was fielding numerous calls from frustrated mileage users who could easily see that Hawaiian hadn't opened up any low level mileage seats for literally three months of 2012. It is still possible to see that fact, but it is much more difficult without the "month view" option.

I am frustrated by this move. We've easily obtained a few mileage tickets at the lowest level during spring break for several years. I am very loyal to Hawaiian. But, this move has me thinking of switching to the Alaska Air non-stop to Maui.

Any idea what is going on?

Still no frequent flyer seats at the lowest level from SAN or LAX after Feb. 12, 2012. Looks like it is time to try the $99 companion ticket on Alaska.

I've been watching the mileage seats from SAN and several other cities for spring 2012. For all dates after Feb. 12, they have never opened up any mileage seats at the lowest level (other than literally one seat on just a few flights in late April). We are now into availability for May 2012 and still no lowest level seats.

Within the last few weeks, the option of looking at fares (dollars or miles) one month at a time was removed from the website. I'm not normally a conspiracy theorist. But, I am wondering whether Hawaiian was fielding numerous calls from frustrated mileage users who could easily see that Hawaiian hadn't opened up any low level mileage seats for literally three months of 2012. It is still possible to see that fact, but it is much more difficult without the "month view" option.

I am frustrated by this move. We've easily obtained a few mileage tickets at the lowest level during spring break for several years. I am very loyal to Hawaiian. But, this move has me thinking of switching to the Alaska Air non-stop to Maui.

Any idea what is going on?
Hawaiian Airlines is currently having technical issues with the "fare calendar." Although their "web team" is working to put it back up, there's no telling when it will return. :cool:

There are other issues at Hawaiian Airlines that need to be addressed as well. Let's just say that the domestic customers who have supported Hawaiian Airlines for years aren't as valued as the potential international customers in Japan, Korea, China, and the Philippines. ;)

The only change is that HA has started making one seat available for a few flights after Feb. 12, 2012. Otherwise, no seats have been made available at the lowest level after Feb. 12, 2012.

I plan to continue to update as this is a big deal if it becomes HA practice. Either no seats or one seat per flight at the lowest FF level is pathetic even compared to the majors.

Either no seats or one seat per flight at the lowest FF level is pathetic even compared to the majors.

Oh, I don't know about that. Delta could surely give them a run for their money in the stingy low-level awards race to the bottom. HA is pretty bad, though.

Today HA moved all the seats up to the highest miles price for the first week of April. I am going to keep monitoring this because I think it is important for folks to understand what HA is doing with FF seats.

Today HA moved all the seats up to the highest miles price for the first week of April. I am going to keep monitoring this because I think it is important for folks to understand what HA is doing with FF seats.
I found some 20K mile seats from SFO to HNL during that week (4/1/, 4/3 and 4/4) just a few minutes ago. :confused:

I found some 20K mile seats from SFO to HNL during that week (4/1/, 4/3 and 4/4) just a few minutes ago. :confused:

Sorry for the confusion. I'm talking about San Diego (and I haven't kept checking, but it used to also be true for LAX). As of this morning, some of the flights again have mid-tier FF availability. Still no lowest tier seats for early April.

Sorry for the confusion. I'm talking about San Diego (and I haven't kept checking, but it used to also be true for LAX). As of this morning, some of the flights again have mid-tier FF availability. Still no lowest tier seats for early April.

You're looking at the only current nonstop flight between SAN and HNL. This flight is, to the best of my knowledge, one of HA's most popular flights and the fares are constantly high because they likely sell most of their seats.

Still, I looked for award seats toward the end of the 331 day booking time-frame and found as many as 7 award seats available on this flight. My guess is that these go fast and you might want to look into booking your award seats for this route further in advance.

ETA: Sorry, looks like there is more to this than my quick search indicated. I'm seeing no availability after 2/12 for SEA, PDX, LAX, and SAN and the end of calendar awards that are showing up are actually outside the 331 days. This does seem extremely odd and there must be something going on here.

Sorry for the confusion. I'm talking about San Diego (and I haven't kept checking, but it used to also be true for LAX). As of this morning, some of the flights again have mid-tier FF availability. Still no lowest tier seats for early April.
I checked just a few minutes ago and found several 20K seats from SAN to HNL on 4/6, 4/9, 4/13, 4/17, and 4/19 thru 4/25. :cool:

I checked just a few minutes ago and found several 20K seats from SAN to HNL on 4/6, 4/9, 4/13, 4/17, and 4/19 thru 4/25. :cool:

Not several seats... exactly 1 seat available on those dates as sdflyer04 stated. I agree with him, this is bizarre as there appears to be some strange trigger after Feb 12 for SEA, PDX, LAX, and SAN. All other destinations show a reasonable # of award seats throughout that time period and prior to Feb 12, even those 4 airports have good availability for most weeks.

Not several seats... exactly 1 seat available on those dates as sdflyer04 stated. I agree with him, this is bizarre as there appears to be some strange trigger after Feb 12 for SEA, PDX, LAX, and SAN. All other destinations show a reasonable # of award seats throughout that time period and prior to Feb 12, even those 4 airports have good availability for most weeks.

I've been following the April 2012 dates since the date they first became available. The most they've done is release 1 seat per flight. HA has played the game of only releasing 1 seat per flight for the first few days/weeks for several years. But, they've never refused to release more than 1 seat per flight period (or at least for 3-4 months). Strange and disappointing. I called HA a few weeks ago and the agent agreed that there was some kind of problem and "elevated" it. Obviously, nothing changed.

Not several seats... exactly 1 seat available on those dates as sdflyer04 stated. I agree with him, this is bizarre as there appears to be some strange trigger after Feb 12 for SEA, PDX, LAX, and SAN. All other destinations show a reasonable # of award seats throughout that time period and prior to Feb 12, even those 4 airports have good availability for most weeks.That's strange... If you're a "Pualani Platinum" or "Pualani Gold", there should be more than one award seat available. :confused:

That's strange... If you're a "Pualani Platinum" or "Pualani Gold", there should be more than one award seat available. :confused:

I have no status. How many award seats show for you on those dates?

I have no status. How many award seats show for you on those dates?
For 4/6 (5 seats), 4/9 (6 seats), 4/13 (4 seats), 4/17 (12 seats), and 4/19 thru 4/25 (at least 5 seats per day). I've been a "Pualani Platinum" since 2004 and have occasionally "non-revved" on HA since 2008. :cool:

HA is still playing games with seats from SAN to HI after Feb. 12, 2012. There are no lowest level mileage seats after Feb. 12, 2012 (and other than 1 seat on a few flights, there never has been). HA has changed the number of miles several times between the mid-tier and the top-tier on various days. So, this doesn't appear to be a computer "glitch." Regardless, they've never opened up the lowest tier mileage seats.

Folks, this makes HA mileage promotions worth much, much less and the HA package much less appealing. With Alaska's announcement that they are starting a SAN to HNL non-stop, I will probably shift to Alaskan. HA will lose someone who flies a family to HI at least twice per year, has a credit card for myself and my spouse, and referred countless family and friends over the last several years. Frustrating. I am hoping the competition from Alaska helps. But, I still wonder what HA is thinking as they don't do this in other markets. Again, frustrating. The only way I can show my displeasure is to vote with my feet.

HA is still playing games with seats from SAN to HI after Feb. 12, 2012. There are no lowest level mileage seats after Feb. 12, 2012 (and other than 1 seat on a few flights, there never has been). HA has changed the number of miles several times between the mid-tier and the top-tier on various days. So, this doesn't appear to be a computer "glitch." Regardless, they've never opened up the lowest tier mileage seats.

Folks, this makes HA mileage promotions worth much, much less and the HA package much less appealing. With Alaska's announcement that they are starting a SAN to HNL non-stop, I will probably shift to Alaskan. HA will lose someone who flies a family to HI at least twice per year, has a credit card for myself and my spouse, and referred countless family and friends over the last several years. Frustrating. I am hoping the competition from Alaska helps. But, I still wonder what HA is thinking as they don't do this in other markets. Again, frustrating. The only way I can show my displeasure is to vote with my feet.

I hate to say it, but I agree. We've already had the discussion at our home that once we have used up our Hawaiian miles we're be switching to Alaska. Kind of bummed about having to make that trip on a 737 though.

HA is still playing games with seats from SAN to HI after Feb. 12, 2012. There are no lowest level mileage seats after Feb. 12, 2012 (and other than 1 seat on a few flights, there never has been). HA has changed the number of miles several times between the mid-tier and the top-tier on various days. So, this doesn't appear to be a computer "glitch." Regardless, they've never opened up the lowest tier mileage seats.

Folks, this makes HA mileage promotions worth much, much less and the HA package much less appealing. With Alaska's announcement that they are starting a SAN to HNL non-stop, I will probably shift to Alaskan. HA will lose someone who flies a family to HI at least twice per year, has a credit card for myself and my spouse, and referred countless family and friends over the last several years. Frustrating. I am hoping the competition from Alaska helps. But, I still wonder what HA is thinking as they don't do this in other markets. Again, frustrating. The only way I can show my displeasure is to vote with my feet.
Considering that HA has been watering down its frequent flyer program over the past couple of years, it's probably wise to go with Alaska Airlines' new SAN to HNL nonstop flight. Right now, they're even running a $149 "introductory fare" sale. :)
http://www.alaskaair.com/content/deals/flights/new-service.aspx?SOC=TW_||20110719_SALE||

And, Alaska's "monthly fare calendar" is in perfect working order. ^

For some reason this has no become a mission. I keep checking the web and I'll periodically post the results. As of today, HA has never released FF seats in the lowest bucket for the second week in April (and to my eye any time after Feb. 12, 2012) from San Diego to anywhere in HI. The only exceptions are 1 seat on a few selected flights.

This is amazing. HA still has not released any lowest level mileage seats (with the exception of one seat on a few flights) from San Diego to anywhere in Hawaii after Feb. 13, 2012. In other words, no FF seats on HA from Feb. 13, 2012 to July 1, 2012 (the last day for which you can purchase seats). Please beware of this problem as you consider what airline to use going forward.

Apparently, HA believes that southern california is a different market and they can refuse to release mileage seats and keep their customers. With Alaska starting new service, I believe they are wrong.

yeah i also see that the month option is working..so ive just been using ita month calendar and selecting only HA..

fyi san to hnl/ogg is pretty cheap in the fall...with cash

Apparently, HA believes that southern california is a different market and they can refuse to release mileage seats and keep their customers. With Alaska starting new service, I believe they are wrong.

You don't think that people will just buy whichever ticket is cheaper and/or more convenient for them?

-David

You don't think that people will just buy whichever ticket is cheaper and/or more convenient for them?

-David

For the casual flyer, I suspect you are correct. Just buy the cheaper/more convenient ticket. However, even on this measure HA is now falling way short. HA is neither the cheapest and is only nonstop to HNL from SAN. Alaska is now nonstop on two HA routes from SAN (HNL and OGG). You'd think that HA would start some predatory pricing to protect the SAN market. But, on price, HA is often the highest price in the market, including Alaska and the majors. And, SAN is almost always the highest ticket price for all of HA's mainland routes.

But, that isn't the point of my original post. At least some customers (and likely the more serious customers and certainly the repeat customers) will look at the package that comes with a ticket and mileage seat availability is a significant part of that package. By refusing to release lowest mileage level seats from SAN after Feb. 12, 2012, HA is changing a big part of the package for me and pushing me hard to Alaska. I suspect that I am not alone.

Ive been trying to use 70,000 miles to go from LAX/HNL/OGG next June. When I search for 1 passenger, it shows 17.5k miles each way, but when I change it to 2 passengers, it requires 30K each way.

Any idea if there really is just 1 award seat avail at 17.5K, or is it likely/possible that my wife and I can just book 2 separate reservations at 17.5k each way? Hope that makes sense...(don't flame me!)

Ive been trying to use 70,000 miles to go from LAX/HNL/OGG next June. When I search for 1 passenger, it shows 17.5k miles each way, but when I change it to 2 passengers, it requires 30K each way.

Any idea if there really is just 1 award seat avail at 17.5K, or is it likely/possible that my wife and I can just book 2 separate reservations at 17.5k each way? Hope that makes sense...(don't flame me!)

There is really only 1 ticket available at 17.5K each way. They normally release more tickets after a few weeks. But, at least for SAN (and for LAX), they haven't released more seats for any flight after Feb. 12, 2012. Crazy, but true.

fyi..

looks like the fare calendar is back up...

The month view returned today, but there are still no lowest mileage seats available after Feb. 12, 2012 in several markets. With the month view back, it is easy to see that SAN, LAX, and surprisingly Seattle and Portland don't have any lowest mileage seats after Feb. 12, 2012. But, all other US mainland cities have plenty of lowest mileage seats after Feb. 12, 2012, including OAK, SFO, San Jose, Sacramento, PHX, and LAS.

This makes it seem like there isn't an IT glitch. It appears that someone at HA made the decision to treat SAN, LAX, Seattle and Portland differently than all other US mainland cities. Regardless, even with the month view up, HA still hasn't released lowest mileage seats for these cities after Feb. 12, 2012. Bad form HA.

P.S. I can't figure out how to change the title of the thread. it should probably say "No Mileage Seats After Feb. 12, 2012 [but month view returned]" or something.

P.S. I can't figure out how to change the title of the thread. it should probably say "No Mileage Seats After Feb. 12, 2012 [but month view returned]" or something.

You can't change it. You can, however, ask a moderator to change it. The best way to do that is to press the little triangle icon (report post) on your own post and type your request in the text box you get and send it. Those messages go to the moderators of each forum.

Or you can just wait and possibly one of the nice Hawaiian-based airlines forum moderators might read your post and might decide to change the thread title.

-David

There is really only 1 ticket available at 17.5K each way. They normally release more tickets after a few weeks. But, at least for SAN (and for LAX), they haven't released more seats for any flight after Feb. 12, 2012. Crazy, but true.If you're finding a 17.5K mileage seat from the Continental U.S. to Hawai'i via HA's website better grab it, because it's probably a "glitch." The lowest award seat from the Continental U.S. to Hawai'i is requires 20K miles and there are several 20K seats available on select days after Feb. 12, 2012...
http://www.hawaiianair.com/hawaiianmiles/pages/book-award-flights.aspx

If you're finding a 17.5K mileage seat from the Continental U.S. to Hawai'i via HA's website better grab it, because it's probably a "glitch." The lowest award seat from the Continental U.S. to Hawai'i is requires 20K miles and there are several 20K seats available on select days after Feb. 12, 2012...
http://www.hawaiianair.com/hawaiianmiles/pages/book-award-flights.aspx

Unless you have status or their VISA card and qualify for the discount reward rates.

Unless you have status or their VISA card and qualify for the discount reward rates.

That's right. If you have the Visa card, the lowest mileage level is 17.5K one way.

By the way, still no seats.

I recently purchased two tickets (different flights) for 17.5k miles each for late June, 2012. I think that there was just one ticket per flight at the 17.5 level because once I purchased one ticket, the next ticket showed a "cost" of 30k (which has since dropped to 25k).

I am purchasing SAN-OGG. sdflyer04 - I wonder why you aren't seeing this inventory? Maybe there's a glitch in your account?

I recently purchased two tickets (different flights) for 17.5k miles each for late June, 2012. I think that there was just one ticket per flight at the 17.5 level because once I purchased one ticket, the next ticket showed a "cost" of 30k (which has since dropped to 25k).

I am purchasing SAN-OGG. sdflyer04 - I wonder why you aren't seeing this inventory? Maybe there's a glitch in your account?

I see the one seat on some flights. That doesn't mean much. For the flights that I tried to book in early April, I am fairly certain that even the 1 seat wasn't ever released as I check the flights very early on the day that they are released. Even if HA was releasing one seat per flight at the lowest level, that isn't any help if you need more than 1 seat.

I still wonder what HA is thinking on this. They've either made a big change to their practices (that is what it appears) or they have pathetic IT folks who can't get certain cities correct. Either way, I've decided to bail and move to Alaska.

I see the one seat on some flights. That doesn't mean much. For the flights that I tried to book in early April, I am fairly certain that even the 1 seat wasn't ever released as I check the flights very early on the day that they are released. Even if HA was releasing one seat per flight at the lowest level, that isn't any help if you need more than 1 seat.

I still wonder what HA is thinking on this. They've either made a big change to their practices (that is what it appears) or they have pathetic IT folks who can't get certain cities correct. Either way, I've decided to bail and move to Alaska.

Agreed on the one seat per flight (I need 4!) and switching to Alaska. We're definitely flying alaska from san-ogg. Love the direct flight!

It is beginning to look like this is permanent. HA is not offering any seats at the lowest level after Feb. 12, 2012 from SAN to anywhere in Hawaii other than one seat on some flights. That is a pretty massive devaluation of the program.

Still no lowest level miles seats on Hawaiian from San Diego after the first week of February 2012 other than 1 seat on a few flights.

I agree with the last post..

I am new to Hawaiian...other than my interisland flights. This year we are bringing family in from Pittsburgh and we want to meet on the wesst coast, stay overnight and then continue to Hawaii. My parent in law are older and it would be too long of a trip for them to take in one day.

A few weeks ago I was trying to decide how to handle our flights. I made a decision to look at Hawaiian as an option. I figured we could fly out of San Diego, LAX, Seattle, LAS or Phoenix. We would meet up with the parents in one of those cities and continue on from there.

I know in my research I was seeing 20K miles from these cities at the end of May 2012. Especially Phoenix to HNL. So I applied for the Hawaiian BofA card and had been planning to move Membership rewards miles over also. Plus I have a few family members with 500 to 2700 miles that could be combined with my account.

After I read this post this morning I was confused...so I went back and started looking at those cities AGAIN. And there were no 20K flights anymore. Everything was 30K. I had 100K I needed to get to do the 5 flights one way...now that looks like it isn't an option after all!

So not sure what I should do. Phoenix was the one city I could get the parents to from Pittsburgh non-stop. Also LAS and Denver, but I want non-stop over to Hawaii...

I hope something opens up soon!!!

Well it took a few months, but Hawaiian has now opened up lowest level mileage seats from SAN to Hawaii after Feb. 2012. It is unfortunate that it took them so long as I (and I'm sure others) already booked future trips with Alaska. I may switch back if they keep offering the lowest level tickets. But, for now, I am excited to try the Alaska offering and I love the thought of a nonstop between SAN and OGG.