Miles & More (Lufthansa, Austrian, Swiss, and other partners) - OLCI




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danielonn
Jun 3, 11, 10:15 am
I was wondering how the Online Checkin is with Lufthansa. Does the system allow you to enter your Passport Information and get your boarding pass? If one needs to fly from FRA-BRU where they only assign seats at checkin will the Online checkin allow me to select my seats? Also to checkin for my SN flight to TLV will I need to go to the SN website to do that portion of the checkin process or will LH check me in all the way through as SN is part of the Lufthansa group?

Thanks


hifly15
Jun 3, 11, 10:46 am
I was wondering how the Online Checkin is with Lufthansa. Does the system allow you to enter your Passport Information and get your boarding pass? If one needs to fly from FRA-BRU where they only assign seats at checkin will the Online checkin allow me to select my seats?
Thanks

What's the point of an online check in system where you can't choose your seats, enter any details, or get a boarding pass? :confused:
All information on the check in system is avaliable via lufthansa.com

Circumknowitall
Jun 3, 11, 11:32 am
Heres the page with the information you require

http://www.lufthansa.com/uk/en/Online-Check-in-Info

The real mystery is why does LXs OLCI look so bad in comparison :confused:


aster
Jun 4, 11, 5:40 am
What's the point of an online check in system where you can't choose your seats, enter any details, or get a boarding pass? :confused:
All information on the check in system is avaliable via lufthansa.com

I did the whole OLCI for my mother-in-law yesterday and everything worked perfectly - just a few clicks and the boarding passes were printed for both her flights.

Looking forward to using it myself next month as I've heard that the bug that prevented you from check-in with an infant travelling with you has been sorted out. ^

NewbieRunner
Jun 4, 11, 8:07 am
The real mystery is why does LXs OLCI look so bad in comparison :confused:
And an unanswered question is when OLCI for a connecting flight opens. ;)

Looking forward to using it myself next month as I've heard that the bug that prevented you from check-in with an infant travelling with you has been sorted out. ^
They also seem to have fixed another bug and no longer ask you to type in previously entered API data again. ^

jmcp1575
Jun 4, 11, 2:32 pm
The OLCI is all quite simple, once you've used it once, and it has all the normal functioanlity.

aster
Jun 4, 11, 10:32 pm
They also seem to have fixed another bug and no longer ask you to type in previously entered API data again. ^

Actually my mother-in-law had purchased her ticket several weeks before, and I only signed her up to M&M a day before her return flight. Nonetheless, she received an email about being able to do OLCI for the return leg, and after clicking the link it was plain sailing all the way.

No more data input of any sort (her previous seat selection was displayed), just a few clicks and the hum of the printer springing to life. :)

Circumknowitall
Jun 5, 11, 8:26 am
And an unanswered question is when OLCI for a connecting flight opens. ;)


I always find that I can check in for my connecting as soon as my first flight opens, but my connecting flight with LX is always another european hop from ZRH or BSL, perhaps this is different for long haul?

ale982
Jun 5, 11, 8:51 am
And an unanswered question is when OLCI for a connecting flight opens. ;)

To my experience it opens 23 hours before the connecting flight's departure time. This means that one can check in for both flights 23 hours before the departure time of the second flight

aster
Jun 28, 11, 7:44 pm
Do we still need to be within 23 hrs of the connecting flight to do OLCI for the entire journey?

SuperFlyBoy
Jun 28, 11, 8:09 pm
Do we still need to be within 23 hrs of the connecting flight to do OLCI for the entire journey?Yes, unfortunately - just came in on a connecting routing and couldn't do OLCI.

Of course, it doesn't help that our originating station doesn't support OLCI! :eek:

On top of that, either the agent who effectively modified my travel (where I needed a suitcase in FRA) released my chosen seat or the system reallocated my seating, resulting in a bit of a problem on board, trying to sit next to my family (on a different PNR, so no conflict there)...all seats were chosen a 6 months ago.

olm022
Jun 29, 11, 12:33 am
A few days ago I had different experience. I tried using LH OLCI 24 hrs before the first segment (29 hours including the connection). The system let me check in for the first leg but it would not let me check in for the connecting flight. I then went to OS platform and tried to check in there. The first segment was marked as "already checked in"; for the second segment I got the message "your seat map can't be displayed; your seat was assigned automatically." I then went back to LH OLCI and I was able to check in for both flights, with seat map available for both segments. So maybe OS triggers something in LH platform that later LH allows one to check in...

G_G
Jun 29, 11, 2:17 am
A few days ago I had different experience. I tried using LH OLCI 24 hrs before the first segment (29 hours including the connection). The system let me check in for the first leg but it would not let me check in for the connecting flight. I then went to OS platform and tried to check in there. The first segment was marked as "already checked in"; for the second segment I got the message "your seat map can't be displayed; your seat was assigned automatically." I then went back to LH OLCI and I was able to check in for both flights, with seat map available for both segments. So maybe OS triggers something in LH platform that later LH allows one to check in...

I've had the same issue with the LX website(can only CI the first flight and can't access to the second flight) but I didn't try to use the LH website, I've asked my second BP at the airport.

aster
Jun 29, 11, 4:03 am
Can I check in for my first flight 23 hrs before (just to make sure I get good seats), and then check in for my connecting flight say 15 hrs later?

I'd rather not wait until I'm within 23 hrs of the connecting flight to do both check-ins simultaneously, as lots of people who are flying with no onwards connections will probably check in earlier and grab all the good seats.

Circumknowitall
Jun 29, 11, 4:18 am
Can I check in for my first flight 23 hrs before (just to make sure I get good seats), and then check in for my connecting flight say 15 hrs later?
.

Yes

aster
Jun 29, 11, 5:23 am
Does ExpertFlyer's seatmap give a pretty good indication of how full the flight is in terms of seats taken?

Does the amount of occupied seats equal the number of reservations for this flight, or are there passengers not taken into account because they have tickets for that flight but have not had their seats assigned yet?

olm022
Jun 29, 11, 7:35 am
Does ExpertFlyer's seatmap give a pretty good indication of how full the flight is in terms of seats taken?

Nope. EF may give you an approximation of how full a flight is likely to be.

Does the amount of occupied seats equal the number of reservations for this flight, or are there passengers not taken into account because they have tickets for that flight but have not had their seats assigned yet?

Nope. The flight may be full or even overbooked yet seatmap may be wide open during reservation (or even during early hours of check in).

aster
Jun 29, 11, 8:13 am
Many thanks. ^

Just one last question concerning the "bassinet row." In the middle row on the 744 there are 2 bassinets so when travelling with an infant you can get 2 out of the 4 seats there. Because we are a party of 3+infant we were assigned those two seats and one in the row behind.

Looking at ExpertFlyer I see that the other two seats in the bassinet row are not booked. Will I be able to change our seat allocation so that we have 3 seats in that row when doing OLCI? If so, is 23 hrs before departure the earliest when I can do that, or will going via a different site (like Austrian or Swiss) allow me to check in a tad earlier?

c1mth0g
Apr 8, 12, 6:51 pm
I've a three segment all-LH itinerary but when I try to check in on-line only the first 2 segments show up - is that normal? It is less than 23 hours to the first segment but more than 23 hours to the second and third segment. According to this thread, I should be able to OLCI only for the first segment, not the first two, right?

This is an award ticket so I want to make sure UA didn't mess up the ticketing. When I view my booking on LH's website all 3 segments are there.

Thanks.

gojko88
Apr 8, 12, 6:59 pm
It's nothing unusual. OLCI sometimes shows connecting flights before the 23h threshold, sometimes it doesn't. You seem to have got both :D

supermasterphil
May 24, 12, 2:17 am
Experienced something new yesterday and wanted to let you know.

Automatic check in (allthough I have opted for this) has never worked for me so far, didn't work yesterday either... (that's not the news ;) )

A colleague and I were each playing around with our LH App when we were both able to check-in about 26-27 hours before departure of our flight (no connections or something) So the 23 hours bf. departure rule is apparently not that tight...

I ended up being BN1.

oliver2002
May 24, 12, 2:26 am
We're flying to IST tomorrow and I tested the system to see if it can accommodate 3 PNRs in one OLCI process: 2 in Y, 1 in C. Didn't work. ;) What is really nice is that you can cluster 2 PNRs and use the status of one pax for the rest to get the nice seats.

dj_jay_smith
May 24, 12, 4:28 am
Experienced something new yesterday and wanted to let you know.

Automatic check in (allthough I have opted for this) has never worked for me so far, didn't work yesterday either... (that's not the news ;) )

A colleague and I were each playing around with our LH App when we were both able to check-in about 26-27 hours before departure of our flight (no connections or something) So the 23 hours bf. departure rule is apparently not that tight...

I ended up being BN1.

I have noticed that actually and done the same before.

But I had another problems on flights last month, I was flying FRA - ZRH - BEG (and return the following day) and for both directions I was only able to select a for the first segment. When I issued the boarding pass then I was automatically assigned a seat for the second flight but wasn't able to select.

On the outbound I couldn't even change this at the checkin machine, it just wouldn't let me!

Anybody had this issue before?

GoPUBoilers
Jun 15, 12, 3:22 am
Hello folks! First time poster in this forum as I've never flown LH before. I'm flying IAH-AMS later today on UA, then connecting to a separate itinerary AMS-FRA on LH then FRA-ATH on A3 (all booked on UA with 016 ticket number).

I just went to the OLCI on LH.com just to look things over (it's still >23 hours before my scheduled departure which is 1445 on Saturday), but lo and behold I was able to check in for both segments and print boarding passes! Is this a known "feature"?

Thanks, and looking forward to my intra-Europe flights!

olm022
Jun 15, 12, 5:37 am
Hello folks! First time poster in this forum as I've never flown LH before. I'm flying IAH-AMS later today on UA, then connecting to a separate itinerary AMS-FRA on LH then FRA-ATH on A3 (all booked on UA with 016 ticket number).

I just went to the OLCI on LH.com just to look things over (it's still >23 hours before my scheduled departure which is 1445 on Saturday), but lo and behold I was able to check in for both segments and print boarding passes! Is this a known "feature"?

Thanks, and looking forward to my intra-Europe flights!

Quite often it is possible to check in more than 23 hours including connecting flights. So, this is not as much as a feature but peculiarities and inconsistencies of ITs who run UA/LH, etc.

NewbieRunner
Jun 15, 12, 6:20 am
Thanks, and looking forward to my intra-Europe flights!
Don't expect too much! ;)

GoPUBoilers
Jun 15, 12, 7:45 am
Thanks guys, and NewbieRunner I'm a UA flyer so my bar isn't set very high :D

gojko88
Jul 12, 12, 3:38 pm
So it seems that today is the first time that LH's check-in policies have me barking mad.

I'm doing ARN-MUC-BEG tomorrow, and LH is forcing me to check in online on the SK website (as is the case with nearly all LH flights from Scandinavia). The consequences? I can't get a mobile boarding pass for the first segment (which is a minor inconvenience and only means that I won't be able to skip the boarding queue like a boss, as I usually do), but worse yet, I can neither check in nor choose a seat for the second flight, which is only logical, as SK has nothing to do with it, so I'll be stuck with whatever's left by the time I reach the airport tomorrow afternoon.

Seriously, didn't it cross their minds that pax departing from Scandinavia may only be connecting in Germany? I'm constantly on the road and really don't have the opportunity to chit-chat with the call centre.

oliver2002
Jul 13, 12, 2:11 am
SAS Mobile is available here: http://mobile.flysas.com

That route will generate a mobile boarding pass too. More here:

http://www.flysas.com/en/us/Travel_info/Travel_preparations/Check-In/Mobile_services/

Once the T-23h window is open you can checkin for MUC-BEG online on LH.com and generate a BP.

gojko88
Jul 13, 12, 6:49 am
Unfortunately, neither was true in my case. I'm well acquainted with SAS check-in, but this time, it simply didn't generate the link for the BP. I've tried several times.

I also can't check in at LH.com as the OLCI automatically redirects me to SAS.

UPDATE: Got to BEG at last. It was but the LH staff that saved the trip from being a total disaster. The self check-in at ARN issued a baggage-less BP, the SAS agent didn't add the baggage tag to the reservation properly, couldn't issue a boarding pass for the second segment etc. etc. Luckily, the transfer desk agent at MUC was fantastic and managed to retrieve the baggage and re-add everything to the reservation, so ultimately, there were no consequences, except for a bit of stress and toe-tapping in queues at ARN.



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