Other Hotel Programs - Loews YouFirst points accrual question for multiple room booking during same dates

I recently booked 4 rooms at Loews property and used my Youfirst account for each room. When I called to inquire about why I didn't get credit for each room, the phone operator mentioned that I would only get credit for 1 room due to the fact that each had the same check in date. My interpretation of the T&C is otherwise. Does anyone have any experience with this? Should I be getting 4 credits instead of 1? I have pasted below the pertinent section of the T&C, with a part in bold.


A stay is defined as all consecutive nights at one hotel, even if the Member checks out and checks back in during those dates. The Member must reserve the room in the Member’s name and stay overnight. Stay credit for YouFirst is for individual travel only. Only one Member per room will receive credit for each stay. Requests to divide or consolidate folios after the stay will not be accepted. Membership benefits apply for the Member only and are not transferable.

My experience (last year with 3 rooms at the Royal Pacific) was that I only received one credit.

I do believe the text you hightlighted actually isn't applicable. It is limiting any credit to one member in a room, not multiple members (i.e. two persons each having their own YouFirst membership, only one of them will get credit if they are staying in the same room.) It isn't addressing a single member who reserves multiple rooms.

I would guess that the applicable text would be the very first sentence. Given that all your nights (in all the rooms) are "consecutive" nights, you should only get credit for one room.

But hey, I'm more than willing to be proven wrong, but as I stated. Last year when I reserved 3 rooms I didn't get multiple credit either.

Of the many hotel loyalty programs I have, I can't think of one that awards points for more than one room per day. Only way to get points for several rooms that I know of is to be a meeting organizer, and then again at specific properties on specific dates. Every now and then, some hotels run meeting promotions where the organizer gets (partially) credited for every room booked.

And no, four rooms does not a meeting make.