Technical Support and Feedback - Email alerts a day later?
May 16, 11, 11:58 pm
I'm getting email alerts on stuff I already know about/checked. Some of them are way old.
It's been pointed out that many types of alerts would be sent out as they were generated; only thread subscriptions that specify a daily alery would come on a daily basis.
If you are experiencing a substantial delay in all your alerts, please let me know. If this is a problem across multiple users, we will have tech look into it.
This appears to be affecting IB somewhat widely. Thank you for raising this, and I will update as I have information for you!
Is anyone who's being affected by this NOT using Gmail or AOL?
May 19, 11, 12:16 pm
We believe this to be resolved. If you are still having slow email alert response times, please let me know!