Technical Support and Feedback - Email alerts a day later?




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SkiAdcock
May 16, 11, 10:58 pm
I'm getting email alerts on stuff I already know about/checked. Some of them are way old.

Cheers.


IBobi
May 17, 11, 2:54 pm
Hi Sharon,

It's been pointed out that many types of alerts would be sent out as they were generated; only thread subscriptions that specify a daily alery would come on a daily basis.

If you are experiencing a substantial delay in all your alerts, please let me know. If this is a problem across multiple users, we will have tech look into it.

Thanks,

Paul

IBobi
May 18, 11, 6:30 pm
Hello,

This appears to be affecting IB somewhat widely. Thank you for raising this, and I will update as I have information for you!

Is anyone who's being affected by this NOT using Gmail or AOL?

Paul


IBobi
May 19, 11, 11:16 am
We believe this to be resolved. If you are still having slow email alert response times, please let me know!

Paul



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