InterContinental Hotels Group Stay Forum - HI Williamsburg VA (Patriot)




View Full Version : HI Williamsburg VA (Patriot)


Doug_1970
Apr 30, 11, 4:18 pm
I was unfortunate enough to spend one night in this hotel last night. I was booked in for a week but checked out after one night and am now in the HIX Wiliamsburg which is a whole lot better (I'll post a review of this hotel when I've completed my stay).

Fistly, in my reservation I asked for a room on a high floor - they put me on the ground floor, opposite the door for the gym. They said that they don't upgrade plats during peak periods (even though I paid full rate for the room).

Secondly, the room was awful. Rusty and decrepit fittings in the bathroom, a cockroach in the sink, motheaten curtains and the noisiest air conditioner known to man (which barely cooled the room down).

Lastly - the noise. The hotel had a large number of schoolkids (I guess between 16 and 20) who spent most of the night screaming in the corridor outside my room. I was woken up four times. On top of this, the noise from the car park was easily heard despite the window being closed.

How this hotel got through the recent rebranding excercise is beyond me - especially when perfectly acceptable hotels like Pisa and Trieste (admittedly not in the US - maybe the requirements were different) were moved out.

I'll definitely not be returning.


Points Surfer
May 1, 11, 7:03 am
Thx for the feedback....was considering that location but not now. Hope you post a complaint to IHG

https://secure.ichotelsgroup.com/h/d/6c/1/en/guest_relations?secure=true

Doug_1970
May 1, 11, 8:06 am
Thx for the feedback....was considering that location but not now. Hope you post a complaint to IHG

https://secure.ichotelsgroup.com/h/d/6c/1/en/guest_relations?secure=true

Thanks for the link - I'll do that.

If you are looking for a Williamsburg hotel then the HIX that I'm staying at is very good. Walking distance to a load of restaurants and a 5 minute drive to Old Williamsburg.




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