Iberia Airlines Iberia Plus - Iberia: Delayed luggage compensation?




Gemuse
Apr 18, 11, 11:11 am
What is Iberia's delayed luggage compensation policy? There are a few years old threads on flyertalk mentioning this, but I coukd not find anything on Iberia's website.


JuanRos
Apr 20, 11, 3:54 am
In the event a baggage delay you are entitled to:

i) 1 overnight kit (only for non-residents) which normally includes basic toiletries and pajamas.
ii) Up to 1131 SDRs (roughly 1 SDR equals to 0.66 USD) if you can prove with receipts the expenses you had as a consequence of not having available personal belongings.

You’ve got 21 days to file the claim.

grey fox
Apr 27, 11, 10:34 am
i had the same with Iberia - they lost my bags going to Seville (via Madrid) and then again on the return journey!
I was told it was 44 Euros per case for essentials.
However I cannot find where to send the claim to - does anyone know?




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