The new Fairmont benefits site lists the following benefit for all FPC members:
Earn 1000, 2000, or 3000 bonus miles if you stay at 3, 4, or 5 different Fairmont locations respectively.
Not bad, a Plat would earn 11000 miles after staying at five different Fairmonts.
Ancien Maestro
Mar 1, 11, 10:39 am
The new Fairmont benefits site lists the following benefit for all FPC members:
Earn 1000, 2000, or 3000 bonus miles if you stay at 3, 4, or 5 different Fairmont locations respectively.
Not bad, a Plat would earn 11000 miles after staying at five different Fairmonts.
I'm glad that they brought back this promo, as we usually racked up AE miles major between my wife and I. So between SO and SO, that would be 22,000 miles.;)
choptliva
Mar 3, 11, 6:11 am
Jasper,
Where is this on the Fairmont site? I can't seem to find it.
chop
Jasper2009
Mar 3, 11, 6:24 am
Jasper,
Where is this on the Fairmont site? I can't seem to find it.
chop
Itīs in the chart comparing the benefits for Club/Premier/Platinum members:
Donīt know for sure, but my best guess is that only stays qualify for this promo on which you earnt miles, as FAF rates donīt earn any miles Iīd guess that those stays donīt qualify for this promo, unfortunately
Ancien Maestro
Mar 4, 11, 10:23 am
Worked on the past promo about 4 years back with any rate..
Jasper2009
May 4, 11, 3:58 pm
I contacted FPC the other day asking about the miles for the benefit as Iīve stayed at six different Fairmont hotels so far this year and to my suprise nobody knew anything about this benefit.
The "More Fairmont, More Miles" benefit has also disappeared from the FPC site.
Did anyone take a screenshot of the benefit comparison chart which includes the "More Fairmont, More Miles" benefit in March 2011 by chance?
Iīm pretty sure I (and the other FTers who posted in this thread) didnīt suffer from hallucinations...
Ancien Maestro
May 4, 11, 8:32 pm
I contacted FPC the other day asking about the miles for the benefit as Iīve stayed at six different Fairmont hotels so far this year and to my suprise nobody knew anything about this benefit.
The "More Fairmont, More Miles" benefit has also disappeared from the FPC site.
Did anyone take a screenshot of the benefit comparison chart which includes the "More Fairmont, More Miles" benefit in March 2011 by chance?
Iīm pretty sure I (and the other FTers who posted in this thread) didnīt suffer from hallucinations...
Jasper2009.. I can confirm that I saw the benefits offered a couple of times earlier in the year. I'm glad that Fairmont is offering Instant Qualification kits.. it would be interesting to comb through the list of benefits once again to see if anything else has changed.
choptliva
May 5, 11, 7:28 am
I contacted FPC the other day asking about the miles for the benefit as Iīve stayed at six different Fairmont hotels so far this year and to my suprise nobody knew anything about this benefit.
The "More Fairmont, More Miles" benefit has also disappeared from the FPC site.
Did anyone take a screenshot of the benefit comparison chart which includes the "More Fairmont, More Miles" benefit in March 2011 by chance?
Iīm pretty sure I (and the other FTers who posted in this thread) didnīt suffer from hallucinations...
Jasper, like AM I saw that benefit listed too. In fact, I am about to start my summer swing and was banking on it! I don't have a screenshot though (never figured out how to do it! I admit, techno dinosaur that I am). They just eliminated a benefit without telling anyone? Wow.
Jasper2009
May 5, 11, 7:59 am
Jasper, like AM I saw that benefit listed too. In fact, I am about to start my summer swing and was banking on it! I don't have a screenshot though (never figured out how to do it! I admit, techno dinosaur that I am). They just eliminated a benefit without telling anyone? Wow.
Thanks for confirming!
Yes, Iīve exchanged several e-mails with the FPC Plat desk and basically Íīm told I must have dreamt up this benefit...
The first Plat concierge was very polite, but had never heard of that benefit. The second concierge told me that benefit was discontinued several years ago and sent me the link the current FPC site.:rolleyes:
I wouldnīt be overly suprised if they hadnīt intended to include the "More Fairmont, More Miles" benefit in the comparison chart and it was just an IT glitch/sloppy intern copying an old chart, but just pretending it was never there isnīt overly impressive in my books.
I was indeed counting on getting those 6k miles for an upcoming reward which would cost me >$200 if I bought them directly.
Maybe you (and other FTers who saw the benefit listed) should drop them an e-mail asking what happened to the benefit...
Ancien Maestro
May 5, 11, 10:46 am
The transition to 2011 benefits was sloppy.
The platinum desk clerks often doesn't have a clue about current and updated benefits of FPC. While it may be a glitch on the website, the FPC Platinum package members receive should govern. I must admit, it would have been nice for myself to receive that benefit. The extra miles are nominal, but it all adds up.
choptliva
May 5, 11, 10:54 am
The extra miles are nominal, but it all adds up.
Yeah, I agree with you both, AM and Jasper. I just sent an email asking for clarification (surely won't result in much, but what the heck, right?). As Jasper said, maybe when more people ask them about the same thing, they will believe that something was amiss.
I'm guessing, as AM suggests, it was a glitch and I won't be too upset over it. But it would be nice to know what's going on. I'll report back if I hear anything at all.
Cheers,
chop
Ancien Maestro
May 5, 11, 11:02 am
I selected the e-mail feedback option just above terms and conditions.
I sent a message, so if I hear back, I'll let you guys know as well.
bobofoosh
May 5, 11, 12:42 pm
I contacted FPC the other day asking about the miles for the benefit as Iīve stayed at six different Fairmont hotels so far this year and to my suprise nobody knew anything about this benefit.
The "More Fairmont, More Miles" benefit has also disappeared from the FPC site.
Did anyone take a screenshot of the benefit comparison chart which includes the "More Fairmont, More Miles" benefit in March 2011 by chance?
Iīm pretty sure I (and the other FTers who posted in this thread) didnīt suffer from hallucinations...
It's actually still on the site under partnerships.
Here's the link:
More Fairmont, More Miles (http://www.fairmont.com/fpc/MembershipBenefits/GreatPartnerships.htm)
Jasper2009
May 5, 11, 12:48 pm
It's actually still on the site under partnerships.
Here's the link:
More Fairmont, More Miles (http://www.fairmont.com/fpc/MembershipBenefits/GreatPartnerships.htm)
Thanks a lot! ^
Just sent off another e-mail to FPC. :)
FairmontLiason
May 5, 11, 4:35 pm
Hello everyone,
The More Fairmont. More Miles. benefit expired on December 31, 2008 and has not been reinstated for this year. We apologize for any confusion this has caused. To view the 2011 Fairmont Presidents Club Member Benefits please visit the below link:
https://www.fairmont.com/fpc/MembershipBenefits/
Sincerely,
FairmontLiason
Jasper2009
May 5, 11, 4:41 pm
Hello everyone,
The “More Fairmont. More Miles.” benefit expired on December 31, 2008 and has not been reinstated for this year. We apologize for any confusion this has caused. To view the 2011 Fairmont President’s Club Member Benefits please visit the below link:
https://www.fairmont.com/fpc/MembershipBenefits/
Sincerely,
FairmontLiason
Thanks for the clarification & welcome back to FT! ^
Not to sound obnoxious, but the benefit is still listed here (http://www.fairmont.com/fpc/MembershipBenefits/GreatPartnerships.htm) and was listed on the main FPC site for quite a while.
So is/was this just an "error" on the website? (= "bad luck" for those FPC members seeing this benefit listed)
choptliva
May 6, 11, 8:39 am
Just got a reply back, saying it's no longer offered. So I referred them to that link above. Don't know if I'll hear back. Kinda got the impression that they don't much care.
choptliva
May 6, 11, 9:09 am
Just heard back from them again.
Here's what they said:
The below link, as you mentioned, is indeed still active on the internet and should be redirected shortly. This link is a former benefits page from 2008 which is currently only available online via google and can not be found by visiting www.fairmont.com directly.
We do apologize for the confusion this has caused and we look forward to welcoming you back to Fairmont Hotels & Resorts in the near future.
Oh well...
Ancien Maestro
May 6, 11, 10:29 am
I got a reply back as well.. from Patrick, a FPC Loyalty Representative with whom I had the pleasure to deal with over the years. The letter reads..
Thank you for your email. The "More Fairmont. More Miles." benefit expired on December 31, 2008 and has not been reinstated this year. We apologize for any confusion this has caused. To view the 2011 Fairmont President's Club Member Benefits please visit the Below link.
https://www.fairmont.com/fpc/MembershipBenefits/
Please let me know if you have any questions.
Best Regards,
Patrick ______|Loyalty Services|Fairmont
Jasper2009
May 6, 11, 11:38 am
Thanks for posting pack. At least weīre all getting the same canned answer. :p
Theyīre still ignoring the fact that the benefit was listed on the main FPC site from March 1, 2011 till sometime early April and itīs not just some odd FPCers digging up broken redirects. Nevermind... will just forget about those 6000 miles.... not worth it to follow up...
Iīm getting the impression that over the last 6 months FPC could have done a much better job (e.g. promo bonus miles or Plat bonus miles issue; no sweet suite promo :td:; exact status of early qualification still unclear; Passion benefit are great, but they messed up the implementation, e.g. no benefits sent out after 2 months, Fairmont Moments not plublished yet etc.)
This is a real pity as Iīve had nothing but excellent stays so far this year which included some fantastic suite upgrades, comp. upgrades, little treats, pleasant communications with GMs