US Airways Dividend Miles (Pre-2005 America West merger) - Upgrading at the 7 day window?
Jun 3, 03, 2:09 pm
I feel like I should know this...
Suppose you buy a cockroach ticket for travel 3 months from now and get yourself placed on the UG queue.
Assuming that G seats are actually available when the 7 day window opens how is the list prioritized? Is it by date of purchase? Alphabetical order? Lifetime miles? Affinity for BBB?
That is actually a VERY good question, and I doubt you'll ever get a straight answer. Call the CP liason and ask them. I heard that there are people specifically assigned to go through CP upgrade queues to make those kind of decisions.
I could be wrong, but I belive all CP's are treated equally. I think it's first come first server when put on the list
Jun 3, 03, 4:58 pm
I have been told the UG queue is run by the order in which a member of a given elite level is on the list: eg, if Tom puts his name on the list 15 days before the flight, he will get the upgrade before CB4 before who put his name in the upgrade queue 12 days before the flight.
This was from a CP desk rep about 8 months ago.
Saving the world, one clue at a time.
Jun 3, 03, 6:40 pm
I was told an interesting factoid regarding CP upgrades by one of the desk staff in the CLT club last weekend. Although a CP's companion assumes a CP's status when traveling on the same PNR, two CP's on the same PNR will get upgraded first. It doesn't matter who's where on the wait list. I made it into first because of this on one flight last weekend. Don't know how true it is.
Also, has anyone had problems with being separated from your companion (on the same PNR) when you are automatically upgraded at the 7 day window? It seems to happen to me rather frequently. I had one flight recently with zero seats taken on a 737 before the 7 day window and only my wife and I cleared at the window. We were on the same PNR, but were still put in 3A&F. The CP desk says that this has been happening more frequently.
Jun 3, 03, 9:42 pm
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by BillMorrow:
Also, has anyone had problems with being separated from your companion (on the same PNR) when you are automatically upgraded at the 7 day window? It seems to happen to me rather frequently. I had one flight recently with zero seats taken on a 737 before the 7 day window and only my wife and I cleared at the window. We were on the same PNR, but were still put in 3A&F. The CP desk says that this has been happening more frequently.</font>
One of the things that CP (or any elite desk) should be asking you if you are trying to upgrade a companion on the same PNR (or linked PNR) is if you are willing to be seperated.
I have been told that this is a boolean value in the proverbial upgrade data structure. If there are two seats available in the cabin that are not adjacent, and you have elected to be seperated, you will both be upgraded. I've also been told that the CP desk tends to assume that "no, you don't want to be seperated."
All that having been said, I cannot fathom why it would put you in A&F in a cabin with "no seats taken." Was that according to the seatmap, or was G6. If there were only 6 seats remaining, it stands to reason that there might not have been two available adjacent seats.
Saving the world, one clue at a time.
I am a newcomer to the board, but can share my experiences with upgrading mrs RMC500, who is a US2, but who always shares my PNR when we travel together. Except for one trip last month, we have always been assigned adjoining seats (assuming two adjoining seats are available for UG). On that one trip, for some reason we were given seats in different rows, and the CP desk had no explanation. Since I always call the morning after the 7-day que to see if I have cleared, the CP desk was able to give us new seats together.