TopTier
Nov 7, 02, 6:27 pm
Copy of a letter send to US upper management concerning this important issue.
Dear
As a Florida resident, Chairman's Preferred and a US stockholder, I thank you again for re-loading the fares for TPA and MCO to SJU. They have been a great asset to us in the Tampa Bay Area. We are TRULY very grateful.
I wanted to inquire about opening up the entire Caribbean from these FLORIDA markets. There is a market for then as DL and AA due fly people to ATL and DFW to make connections to Caribbean and Mexico destinations. PEOPLE DO NOT MIND CONNECTING IN CLT , ATL or EVEN JFK OR PHL TO GO TO THE CARIBBEAN OR MEXICO. Delta and AA are proof of this. They do it all the time!
These markets can be easily accessed via the Charlotte hub to the entire Caribbean Market.
Cities I reference are:
(STT, SXM, GCM, POS, MBJ, SKB, ANU, UVF, BGI, GND, AUA, CZM, CUN)
Benefits to US Customers are the following:
Expanded route network for revenue travel not giving the business to competitors.
Expanded route network for redemption of award miles who cannot use them now w/o having the published fares in the system, and must use 2 awards one to gateway and other to destination. Creating loyalty to business customers who only want to FLY US, and not AA or DL.
Easy connections thru the early morning flights to CLT in Caribbean early to mid afternoon.
I would even go a step further and add ALL Florida cities that can connect to these Caribbean destinations, if the Cities are there and US services them even add MIA to SJU via CLT. People will buy the tickets on US if they are loyal to US. Add the fares and the people will follow. US has nothing to lose to add these fares, but the increase in REVENUE if so please advise.
Thanks again for your time!
Dear
As a Florida resident, Chairman's Preferred and a US stockholder, I thank you again for re-loading the fares for TPA and MCO to SJU. They have been a great asset to us in the Tampa Bay Area. We are TRULY very grateful.
I wanted to inquire about opening up the entire Caribbean from these FLORIDA markets. There is a market for then as DL and AA due fly people to ATL and DFW to make connections to Caribbean and Mexico destinations. PEOPLE DO NOT MIND CONNECTING IN CLT , ATL or EVEN JFK OR PHL TO GO TO THE CARIBBEAN OR MEXICO. Delta and AA are proof of this. They do it all the time!
These markets can be easily accessed via the Charlotte hub to the entire Caribbean Market.
Cities I reference are:
(STT, SXM, GCM, POS, MBJ, SKB, ANU, UVF, BGI, GND, AUA, CZM, CUN)
Benefits to US Customers are the following:
Expanded route network for revenue travel not giving the business to competitors.
Expanded route network for redemption of award miles who cannot use them now w/o having the published fares in the system, and must use 2 awards one to gateway and other to destination. Creating loyalty to business customers who only want to FLY US, and not AA or DL.
Easy connections thru the early morning flights to CLT in Caribbean early to mid afternoon.
I would even go a step further and add ALL Florida cities that can connect to these Caribbean destinations, if the Cities are there and US services them even add MIA to SJU via CLT. People will buy the tickets on US if they are loyal to US. Add the fares and the people will follow. US has nothing to lose to add these fares, but the increase in REVENUE if so please advise.
Thanks again for your time!