lovetravel
Aug 1, 02, 1:37 pm
Was excellent treated today from a rep at the reservation desk for international awards. She called me to inform me about some flight changes for my award flight. And I mentioned that I kept trying to get the departure date changed since weeks. She called me back later to tell me that she found an open seat at another day. I have her name, just need a mailing address for the service center in Winston Salem and a name (head of customer service or similar) to send a quick note.
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