I used to get a few slot offers per week, and I've gotten a lot of great marketing offers over the last year or so. I'm pretty sure I've been increasing the amount I gamble with every trip, so I don't think they would be blocking me from promos for not playing @ my normal level.
I looked at my account a few weeks back and again tonight, and I'm seeing a major change.
There are no currently available offers. There's one event listed for later this month, but after clicking on the link there's a notice that it's been cancelled.
No December MSO on my account.
Jan & Feb have only a Benvenuto block, but when I click on the link I get an error ("there are no more complimentary suites available under this promotion").
I thought it might be a temporary thing, but now I'm getting worried :(
Is anyone else seeing this on their account?
GenieFlyer
Dec 17, 10, 8:16 am
Yes, I've noticed a reduction in the Grazie offers as well... while the MGM and Harrah's offers keep rolling in.
OverThereTooMuch
Dec 19, 10, 12:05 am
Saw a post on another forum that a test January offer started to show up for Tier 1 through Tier 4 Grazie members.
The MGM offers I've been getting aren't anything remarkable, but I guess that's to be expected since I didn't spend a lot in their casinos :)
I wouldn't mind if Grazie maybe got a little tighter with the offers, or reduced the value of the offers, but the complete shutdown is pretty extreme.
Weenie
Jan 1, 11, 8:16 am
I was hoping the offers would hit today since it is now 2011, but still nothing for me. So it's not just you.
mickeydfly13
Jan 1, 11, 2:18 pm
Agreed. I kept my gold card but still have zero offers!
nrr
Jan 5, 11, 5:39 pm
Besides just a general tightening of offers, it could also be a computer "glitch".
Several years ago, before the total rewards program, I played exclusively at Caesars in Atlantic City, and was receiving nice offers on a regular basis and then (like turning a water faucet off) the mailings totally stopped (not even informational ones)--there was some glitch in their computer system.
Contact your host or vip services to find out.
OverThereTooMuch
Jan 5, 11, 10:41 pm
Besides just a general tightening of offers, it could also be a computer "glitch".There are enough reports of this that I'm confident it's an intentional change.
kingalien
Jan 6, 11, 5:31 pm
I don't have any offers either. I remember about two years ago there was a lull in the offers at the beginning of the year as well. Don't remember if there was one last year.
marc1018
Jan 6, 11, 6:08 pm
I don't have any offers either. I remember about two years ago there was a lull in the offers at the beginning of the year as well. Don't remember if there was one last year.
Only if your average bet is $3 per spin and play for more than 6 hours a day ... then you will receive promos
kingalien
Jan 6, 11, 10:22 pm
Only if your average bet is $3 per spin and play for more than 6 hours a day ... then you will receive promos
Pretty sure I have that covered ;).
OverThereTooMuch
Jan 6, 11, 10:59 pm
Pretty sure I have that covered ;).So you should be T4 or better, right?
kingalien
Jan 6, 11, 11:06 pm
Affirmative :)
beta1607
Jan 10, 11, 2:36 pm
No offers listed for me this year either. Oh well, it was fun while it lasted-time to check out some different casinos...
OverThereTooMuch
Jan 10, 11, 6:57 pm
Affirmative :)The next time you contact them, I'd appreciate it if you'd share whatever info you can.
I'm going to call in a few days (only fair to let them rest after CES :p) and see what they'll offer me (I think I'm T5).
No offers listed for me this year either. Oh well, it was fun while it lasted-time to check out some different casinos...I think that's what I'll be doing too. :(
I've got comp offers for many CET properties. Ok, most of them are for the craphole rooms. But I'm not there to spend time in the room.
I've got a lot of favorite places to eat @ Palazzo, and I love the Canyon Ranch Spa, but I suppose I can find new favorites @ other properties.
OverThereTooMuch
Jan 13, 11, 11:48 pm
I haven't called yet, but saw an update online.
http://www.facebook.com/PalazzoLasVegas?v=wall
(Sorry, don't know how to link to specific wall posts)
Look for "Chinese New Year Decor".
A user has posted this info. The Palazzo responded, and didn't dispute it, so I guess that's as good as confirming it :)
It's a beautiful place but on 1/12/2011 a director of player development there told me that there would be no further "deals" because they are now exclusively concentrating on the convention crowd because the economy has picked up sufficien...tly that their occupancy is nearly full almost daily so they "really don't need to give out any comps anymore." If you pay casino rates and play hard enough, they might comp you a meal or two and perhaps a day or so on your room stay.
baccarat_king
Jan 14, 11, 6:26 am
the entire exchange, for those not on Facebook.
I've also verified the same, personally, with a member of the Marketing/Player Development team.
Of course, always taken with a 'grain of salt' --- since Casino Marketing is often quite fickle; and things are truly a YMMV situation.
anon guest : It's a beautiful place but on 1/12/2011 a director of player development there told me that there would be no further "deals" because they are now exclusively concentrating on the convention crowd because the economy has picked up sufficiently that their occupancy is nearly full almost daily so they "really don't need to give out any comps anymore." If you pay casino rates and play hard enough, they might comp you a meal or two and perhaps a day or so on your room stay. I'll stay elsewhere! MGM and Caesars entertainment group are still giving comped rooms.
The Palazzo Las Vegas : Thank you for your feedback, it is appreciated. Guests are always welcome to check availability with our Marketing Team, complimentary offers are based on rated table and slot game play, and are subject to availability.
anon guest : Just to respond to the canned comment from Palazzo, I had 6 trips to Vegas in 2010, my status points were in excess of 135,000 and still the lines of "rated game play" and "subject to availability" keep popping up. I'm offended and I think you are about to experience just how much gambling convention and conferences generate. Thanks for the past 4 years. Good while it lasted.
kingalien
Jan 14, 11, 8:16 am
I've also verified the same, personally, with a member of the Marketing/Player Development team.
Interesting. I haven't contacted Grazie for comped rooms as I have mostly been doing day trips for the past year and if I do stay overnight I go with Hilton/Hyatt to get a stay in since it's so inexpensive. I'll see if I can get a hold of my old host who left for GVR.
baccarat_king
Jan 14, 11, 11:19 am
Interesting. I haven't contacted Grazie for comped rooms as I have mostly been doing day trips for the past year and if I do stay overnight I go with Hilton/Hyatt to get a stay in since it's so inexpensive. I'll see if I can get a hold of my old host who left for GVR.
More data-points are always helpful. ;)
Most of my 'real-play' is in Atlantic City; so I can't really speak to Vegas very much (except, in a more general sense). ;)
mbstone
Jan 14, 11, 7:52 pm
Historically I've never had a problem getting 2 or 3 nights comp at the V/P whenever I wanted it. Last year it was just the Mrs. getting the mailers, she had one through 12/31, today she was quoted $179 weekdays, I was quoted $129 weekdays, plus $17 resort fees of course. My former host who left V for GVR is now doing freelance junkets out of Schenectady.
Plenty of CET comp offers still.
baccarat_king
Feb 3, 11, 6:39 pm
It's official :
We've essentially cut all of our comps except our most highly-rated players," he said. "No more comped rooms. No food and beverage. No showroom credits. We're selling rooms. We see it's resulting in a substantial increase in cash income.
LINK (http://www.lasvegassun.com/news/2011/feb/03/las-vegas-sands-swings-profit-4q-cost-cutting/)
kingalien
Feb 18, 11, 4:21 pm
Got the following email today:
We've missed you! We would like to take this opportunity to thank you for your patience. Exciting changes are coming your way and we hope you'll take advantage of the new benefits Grazie has to offer.
Beginning March 1, 2011 you can earn more! If you play reel or video reel machines and redeem your Slot Reward Points for Slot Credits, your reinvestment will be at the following rate: Grazie guests earn 6% of their theoretical win, Gold guests earn 9% of theoretical win, and Platinum guests earn 12% of theoretical win*. If you play video poker, keno or table-based games, your reinvestment will be at the following rate: Grazie guests earn 6% of their theoretical win, Gold guests earn 7.2% of theoretical win, and Platinum guests earn 9% of theoretical win*. Grazie Points and Status Points will be earned at the same rate as stated above.
We are also giving you more choices on how to use your points beginning March 1, 2011. Grab some dinner. Catch a show. Take a romantic ride while being serenaded by one of our gondoliers. However you want to spend your Slot Reward Points for on-property Resort Comps*, you can now redeem them at the same rate as free play!
It is now even easier to attain all the added benefits our Gold and Platinum levels have to offer. Don't forget you can earn Status Points on all purchases made at participating stores and restaurants by simply charging them to your suite. Start earning today!
Grazie would like to welcome you back with rates starting from $129 per night Sunday through Thursday, and $169 per night Friday and Saturday, based on availability**, for a Luxury Suite at The Venetian or The Palazzo. In addition, we'll get your vacation started with:
* $125 in Slot Credits or Table Match Play when you stay three nights or $75 in Slot Credits or Table Match Play when you stay two nights‡
* $100 in Dining Credits when you stay three nights or $50 in Dining Credits when you stay two nights at the Venetian or The Palazzo†
zacktravel
Feb 20, 11, 11:06 am
Got the following email today:
Interesting I got the same offer for ther room prices, slightly lower comps. My offer code was CAPS2N. Paying $189 for weekend nights plus tax and resort fee will not get me to stay with them.
donnde
Feb 28, 11, 10:04 am
Got the following email today:
I received the same offer. Two months ago their postion was "you're just not that important to us anymore" and now it's "thank you for your patience during this period that we tried to change our business model. We may still continue to do so, but in the meantime we're trying to string you along with mediocre offers." Also, whose idea is it to start the offer letter with a bunch of percentages on theoretical wins? I was glazed over and barely noticed the actual offer at the end of the letter before it hit the bottom of the recycling bin.
baccarat_king
Mar 1, 11, 12:49 pm
Interesting I got the same offer for ther room prices, slightly lower comps. My offer code was CAPS2N. Paying $189 for weekend nights plus tax and resort fee will not get me to stay with them.
(The offers loosely refer to three categories, which include room type, freeplay (fp), and dining credit(d) ).
While I've seen some variation, for a baseline, if your offer code ends in :