robynshort
Dec 4, 10, 6:06 am
I am relocating to Moscow from the UK next week, and I need to take with me Jazz, my 5yr, 34kg Labrador. I am having no success so far getting Jazz booked as accompanied luggage. Background is:
She cannot be shipped as cargo, because cargo in MOW takes 8 hours to clear, even if it is an animal. I spoke to a friend last week who imported her dog to DME. It took 6 hours to clear cargo, using diplomatic channels. The cargo facility in MOW is not heated, and the temp is about -20C.
So far, had various roadblocks:
1...... .British Airways currently is not making animal shipments to Russia.
2...... I contacted Aeroflot at Heathrow, they informed me Jazz could travel as excess baggage ONLY IF the gross weight of container + dog is no more than 32kg, Anything in excess of 32kg has to be sent as cargo.
3...... A booking was made with Transaero, when we followed up on the confirmation for Jazz, they said that Jazz could not be taken by them after all, only UK airlines can take an animal.. So that booking with Transaero was cancelled.
4...... A booking was then made with BMI.. I noted on their website that pets are permitted to travel with the owner.. When we asked BMI to confirm Jazz for excess baggage, they said she would have to travel as cargo, the excess baggage is for short-haul flights only and ‘this is a medium-haul flight, it is a different procedure for this particular routing’..
.
So the situation as it is, I have a booking on BMI LHR-DME. And Jazz, well as far as I know, she has no booking yet.
I don’t know what to do!. I have tried so many avenues, so far with no result.. I must be in Moscow next weekend as we are flying to NZ for Xmas on 15 December.. But I cannot leave the UK until flights etc are arranged for Jazz.. Time is running short.... Any help or advice ?
She cannot be shipped as cargo, because cargo in MOW takes 8 hours to clear, even if it is an animal. I spoke to a friend last week who imported her dog to DME. It took 6 hours to clear cargo, using diplomatic channels. The cargo facility in MOW is not heated, and the temp is about -20C.
So far, had various roadblocks:
1...... .British Airways currently is not making animal shipments to Russia.
2...... I contacted Aeroflot at Heathrow, they informed me Jazz could travel as excess baggage ONLY IF the gross weight of container + dog is no more than 32kg, Anything in excess of 32kg has to be sent as cargo.
3...... A booking was made with Transaero, when we followed up on the confirmation for Jazz, they said that Jazz could not be taken by them after all, only UK airlines can take an animal.. So that booking with Transaero was cancelled.
4...... A booking was then made with BMI.. I noted on their website that pets are permitted to travel with the owner.. When we asked BMI to confirm Jazz for excess baggage, they said she would have to travel as cargo, the excess baggage is for short-haul flights only and ‘this is a medium-haul flight, it is a different procedure for this particular routing’..
.
So the situation as it is, I have a booking on BMI LHR-DME. And Jazz, well as far as I know, she has no booking yet.
I don’t know what to do!. I have tried so many avenues, so far with no result.. I must be in Moscow next weekend as we are flying to NZ for Xmas on 15 December.. But I cannot leave the UK until flights etc are arranged for Jazz.. Time is running short.... Any help or advice ?