katfan
Jun 23, 01, 8:35 am
Yesterday flew RIC-CLT-SDF. Yesterday morning I had called and redeposited miles from an award tix. The miles went in while I was on the phone and I was showing GOLD. Well, the airport computers were behind, by boarding passes showed SILVER. It didn't reeally matter since I was not trying to upgrade, but it was interesting that the airport system was behind which I could see being a problem on occasion.
chexfan
Jun 23, 01, 9:19 am
I know this happens on UA. If you make a rez and then move up in status (eg. Premier to PremEx, PremEx to 1K,...), you have to call and have them re-enter your MP account number to reflect your new status. I wonder if US's system has this similar issue?
CLTFlyer
Jun 23, 01, 11:04 am
I've never noticed US to have this problem - but who knows. I understand that the DMiles computers may have a slightly different setup than the Sabre system, so it is possible that there's a delay in data migration. I'd call the DMiles service center to get it squared away.