US Airways Dividend Miles (Pre-FlightFund Merger) - US Airways Introduces Self-Service Kiosks For Airport Ticket Purchase and Check-In

Customers now can bypass lines by purchasing tickets, checking bags, selecting seats, and obtaining boarding passes at US Airways' new E-Ticket Check-In automated kiosks at Washington's Ronald Reagan National and Boston's Logan International airports.

These easy-to-use kiosks, manufactured by IBM, utilize touch screen technology, providing customers the ability to purchase a ticket for a same- day domestic flight, or to check in at the airport for an electronically ticketed reservation on US Airways, the US Airways Express carriers, US Airways Shuttle and MetroJet.

Dividend Miles members will earn 1,000 bonus miles the first time they use the US Airways E-Ticket Check-In Kiosk to either purchase tickets and check-in for flights, or to just check-in. Thereafter, members will receive 50 bonus miles each time they use the kiosks. This offer is valid for travel Oct. 4, 2000 through Dec. 31, 2000, within the U.S. on US Airways, the US Airways Express carriers, US Airways Shuttle or MetroJet. Bonus Miles will appear in Dividend Miles account statements within three weeks from completion of travel.
http://biz.yahoo.com/prnews/001005/va_us_airw.html

Edited to acknowledge and highlight the FF niles as indicated by TFNF below! Thanks http://www.flyertalk.com/forum/smile.gif

[This message has been edited by doc (edited 10-06-2000).]

Originally posted by doc:
Customers now can bypass lines by purchasing tickets, checking bags, selecting seats, and obtaining boarding passes at US Airways' new E-Ticket Check-In automated kiosks at Washington's Ronald Reagan National and Boston's Logan International airports.

Right, don't do it at a hub, like say, PIT? http://www.flyertalk.com/forum/smile.gif

Actually, I'm not suprised they started with Shuttle airports.

I saw these yesterday @ DCA-- Half of them were not working the other half we being used by US Airways marketing reps- Not a bad idea if your in a rush-- Looked real easy to use.

Of course a large % of shuttle passengers have corporate deals, with flight coupon vouchers, and apparently can't avail themselves of the self-service kiosks. DL's self service machines (which they've had for years) allows one to check in if travelling on a coporate ticket.

Yeah my company has a deal with DL shuttle where if we swipe our corp card we get the corp rates on the shuttle. Pretty nice. Obviously US is playing catch-up.

CBF: It'll be a while, if ever before we see them in PIT. Captive hubs dont get no respect http://www.flyertalk.com/forum/smile.gif

I can't believe it!! You've all missed the MOST IMPORTANT POINT of these new kiosks. http://www.flyertalk.com/forum/smile.gif From the web site:

Dividend Miles members will earn 1,000 bonus miles the first time they use the US Airways E-Ticket Check-In Kiosk to either purchase tickets and check-in for flights, or to just check-in. Thereafter, members will receive 50 bonus miles each time they use the kiosks. This offer is valid for travel Oct. 4, 2000 through Dec. 31, 2000, within the U.S. on US Airways, the US Airways Express carriers, US Airways Shuttle or MetroJet. Bonus Miles will appear in Dividend Miles account statements within three weeks from completion of travel.

I'll be getting my first use of these (I hope) on this Saturday. I booked the BOS-PIT esaver. http://www.flyertalk.com/forum/smile.gif

------------------
"Visualise whirled peas."

NATHAN PRODUCTIONS
Professional Music, Audio Production, and Website Design
http://www.nathanproductions.com

US Airways customers now can bypass lines by purchasing tickets, checking bags, selecting seats, and obtaining boarding passes using new E-Ticket Check-In Kiosks introduced today at New York's La Guardia Airport.

Customers can visit any of 10 US Airways kiosks at La Guardia and will have access to six additional kiosks in January 2001.

As an added incentive, Dividend Miles members will earn 1,000 bonus miles the first time they use the US Airways E-Ticket Check-In Kiosk to both purchase tickets and check-in for flights, or to just check-in. Thereafter, members will receive 50 bonus miles each time they use the kiosks.
http://biz.yahoo.com/prnews/001215/va_us_air_.html

-----

And now if they can just get those flights off on time! http://www.flyertalk.com/forum/wink.gif

Originally posted by RMINIONE:
I saw these yesterday @ DCA-- Half of them were not working the other half we being used by US Airways marketing reps- Not a bad idea if your in a rush-- Looked real easy to use.

I'd like to use these for my upcoming flight. Can you use them even when you have upgrade coupons to turn in???

Can you use them even when you have upgrade coupons to turn in???


Well, I tried to. I had upgraded my DCA-TPA flight and when I got to DCA I swipped my Gold Preferred card. A message came up saying I needed to see the counter for one of the following (I think there were three or four) reasons. One reason was "Upgrade Cetificates need to be redeemed".

I wonder if Chairman's who have confirmed upgrades can check in at the kiosk. My wife (Gold Preferred) is travelling back with me from LGA this weekend. We're both already in first -- I'll have to try it out and see what happens!

1. Have used the machines 3 times at DCA, the first time on October 27. Have received ZERO miles.
2. The machines do not provide copies of ticket receipts.
3. Don't think I will be using them again any time soon.

I just wanted to bring this forward and ask if anyone has received the 1,000 mile bonus for check-in? The listing on the website says that miles will post within 3 weeks. I am still waiting on my bonus for a Nov.30 flight BOS-BTV. I emailed dividend miles service a couple of weeks ago, but haven't heard anything from them in response. Anyone else have better luck??

I got my bonus awhile ago, but it was a good deal later than three weeks after travel was completed. More like six weeks. And they only credited it after I called. The good thing was they were willing to do it right on the phone with me.

------------------
"Visualise whirled peas."

NATHAN PRODUCTIONS
Professional Music, Audio Production, and Website Design
http://www.nathanproductions.com

Sadly, I'm not eligible for failure to participate! http://www.flyertalk.com/forum/wink.gif Next time! http://www.flyertalk.com/forum/smile.gif

[This message has been edited by doc (edited 01-22-2001).]

I can never get it, even though I dont need to present certs, because I always travel on upgraded (no cert as CHRMN) flights. When I try to use them at LGA they bounce me out of the system.

That really bites since I fly in and out of LGA every month and could use that 1k miles each time.

I got the 1k bonus but only after calling four weeks after the flight.

cytoguy,
I had the same experience as ThisFlightNoFuel--I had to call/write (don't remember which) the Service Center when the bonus hadn't posted after three weeks. It was credited a couple days later.

pitflyer,
Unfortunately the 1000 mile bonus only posts for the first time of kiosk use--

"Dividend Miles members will earn 1,000 bonus miles the first time they use the US Airways E-Ticket Check-In Kiosk to either purchase tickets and check-in for flights, or to just check-in. Members will receive 50 bonus miles for each use thereafter."

I haven't bothered to use it since. (Hey, if I'm correct, this post should confer Evangelist status upon me!)

TribeFlyer

I finally got tired of waiting, and called the silver desk (after about a month) for my first time 1k bonus. I'm not sure that the second phone call for 50 miles (shame on me!!) is worth the effort, tho.

It'd be nice of U/US to deploy these things outside the BOS-NYC-DCA corridor, tho. When the preferred line at DCA be 16 people deep, they come in quite handy.



------------------
Saving the world, one clue at a time.

Thanks everyone for the input. It looks like I will be calling the DM service center tomorrow. Also, it looks like US has extended this promotion until 3/31/01, so doc you still have time to join the list of people who are still searching for their 1,000 bonus miles.

Plus, you’ll earn 1,000 bonus miles the first time you use the US Airways E-Ticket Check-In Kiosk from now until March 31, 2001.

And be sure to keep an eye out for kiosks in other airports, including our hubs in Philadelphia, Pittsburgh and Charlotte.

We are expanding our kiosk fleet to help streamline your travel experience.


http://www.usairways.com/dividendmiles/offers/jan01nl/kiosk.htm

I just checked in at LGA. They've reconfigured them so now you can check-in and also check baggage (ie they are in front of the regular check-in area).

Last time I tried it wouldn't let me check-in because I was a ChrPrf on a comp upgrade. This time I checked in without a problem. Really neat system! The 1000 bonus miles will be nice too -- well, it was posted 1000 bonus miles for first use still.