Other Hotel Programs - Kimpton Hotel - Serreno Hotel - San Francisco




ldsant
Nov 7, 10, 4:40 pm
Stayed 5 nights at this property. Warning: This property is currently undergoing a restoration and it is LOUD during the day beginning at 9 AM. There isn't a warning or Special Conditions link on the website, but there is renovation going on that will be continuing until June, 2011.

The lobby is very old-world and charming. Usual Kimpton 5 - 6 PM wine hour is hosted in the restaurant which also has a GREAT happy hour menu from 4:30 - 6:30 PM. Service in the restaurant is inconsistent but in the bar it was rather good.

Room was very very small and no recognition of Inner Circle benefits until after I spoke with the General Manager (I was leaving early in the AM and didn't receive my amenity until the final night I was there at 8 PM). The gesture was greatly appreciated by me though.

Location is termed "Union Square" but it is about 4 blocks from the main Union Square stores e.g., Macy's. Easy walk to Market Street.

Free internet that worked reliably was available.


intueri
Nov 29, 10, 2:40 pm
I stayed here over Thanksgiving and had quite a different experience. I received an upgrade to a suite on check-in, a bottle of wine and fruit on my first night, and an email about a week prior to check-in about the renovation. Overall, it was a very nice stay (though I didn't receive my "Raid the Mini-Bar" certificate).



SEO by vBSEO ©2011, Crawlability, Inc.