Best Western Rewards - Bed Type Guarantee For Platinum?




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stallion114
Nov 5, 10, 5:49 pm
I reserved a King exec at the french quarter new orleans for this weekend.
I checked in this afternoon, and was informed that they only have std doubles available.
I was obviously upset because I had a weekend with my lady friend.
I asked for some sort of compensation and was given free parking.
Am I entitled to anything from BW for this? I did use my free night certs here which worked well because rate on the king exec was 199+tax/night.

Thanks in advance.

Truthfully if it was just me I would not care at all, but I have work to do in the morning on my computer and do not even have a desk. Plus I am not thrilled about sharing a double bed either.
Also internet does not work I had to use my Sprint card, I called the front desk and could not even get anyone to answer. I saw the front dest guy in the courtyard and as he walked by he told me to call the 800 number and kept walking. I have received better service at the Super 8!


stallion114
Nov 11, 10, 7:06 pm
Anyone?
Will I receive any compensation for calling to voice my complaint or is it not even worth it?

inkaytown
Nov 12, 10, 9:28 am
Anyone?
Will I receive any compensation for calling to voice my complaint or is it not even worth it?

Well, I would suggest you to try calling the customer service and explain them. May be, they might do something. Please post your experience.




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