US Airways Dividend Miles (Pre-2005 America West merger) - Pref. Miles for other airlines flights?
Oct 31, 00, 6:01 pm
As we all know, one time when you are allowed to double dip miles is when your itinerary is changed and you fly a different carrier.
I had this happen to me this summer flying ATL-PHL. I got the 600+ miles to both my US (original carrier) and DL accounts. But, in my calculations, I was not credited the US preferred miles for this flight. I understand that pref miles are for miles which are "actually flown" but I was wondering if I had a legitimate gripe in trying to get US to add these pref miles to my account since it was my intention to fly this route.
(I am trying to calculate IF I can make gold by 12/31 with my flights to the east coast for the holidays and it is getting close)
Oct 31, 00, 7:50 pm
Write the US DM centre and explain to them. In April, I had an involuntary reroute on HP BOS-SEA (worse bit was that the flight chnanged a/c but had one flight number so only got BOS-SEA instead of BOS-PHX-SEA on my OnePass account). I wrote US DM and they credited me with my original BOS-PHL-SEA with the double Q miles and all.
Nov 1, 00, 7:49 am
Yes, it's worth writing--in 1999 I was involuntarily rerouted from US STL-PHL-BWI to a direct flight on TWA. I did receive credit for the two segments which I needed to make Silver! http://www.flyertalk.com/forum/smile.gif
Nov 1, 00, 8:38 am
Yes - call or e-mail the Dividend Miles folks. When you're involuntarily rerouted and are put on another airline - you are supposed to get the credit for your original flight - plus an involuntary reroute "bonus" (at least that was the case last year). I do recall that I had to fill out a short form when US was creating my ticket - from some distant corner of my mind - I seem to recall that you need to fill out that form then and there to get the mileage credit - could have changed. And yes, I did receive both the miles and segment credit for the canceled flight (wasn't thinking well enough to try to double dip by getting UA credit - of course, I didn't then and still don't have a Mileage Plus number (who knows, I may have one sooner than I want).
Point is - get in touch with the Div Miles folks - they'll square it away.
[This message has been edited by CLTFlyer (edited 11-01-2000).]
Nov 2, 00, 4:31 pm
Update the first agent (on the phone) said they don't give preferred miles for status in this occasion. The second asked for a fax of my original US itinerary and my DL boarding pass. The web based response was that they would look into it and get back to me. The saga continues...