American Express Membership Rewards - Swiss titanium centurion card?




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zurichflyer
Aug 15, 10, 3:10 pm
Looking at the Swiss Centurion web page I recently saw that it was completely refreshed, a titanium card mentioned, and some nice new perks added, like the airport fast lane and better hotel programs. However, I have not received any information about these changes or the titanium card. And, when trying to book one of the new offers I was asked whether I already got a titanium card, and was informed it is only for titanium card holders. Does anyone know what is going on? Are there now two classes of Centurion card holders?


ahrz
Aug 15, 10, 4:58 pm
The new Centurion benefits come along with the titanium card and the new increased annual fee.

All Centurion cardholders will receive a titanium card, usually a few weeks before their annual fee is due .

They'll have the choice to keep the titanium card and accept the new fee, or to cancel the card. There is no way to keep the "old" Centurion plastic card at the former annual fee.

Xonus
Aug 22, 10, 1:47 pm
They have started sending them out. I got my PIN about a month ago, and the new titan card together with an additional card arrived a couple days ago. They charge CHF 2,000 for additional titanium cards.


AndrewC
Aug 23, 10, 12:31 pm
I Zm thinking of moving over from the international $ card to the Swiss card. I am a resident with a B permit.

Does anyone have a summary of the benefits?

zurichflyer
Aug 23, 10, 2:34 pm
I Zm thinking of moving over from the international $ card to the Swiss card. I am a resident with a B permit.

Does anyone have a summary of the benefits?

Check your PMs

zurichflyer
Aug 23, 10, 2:37 pm
Looking at the Swiss Centurion web page I recently saw that it was completely refreshed, a titanium card mentioned, and some nice new perks added, like the airport fast lane and better hotel programs. However, I have not received any information about these changes or the titanium card. And, when trying to book one of the new offers I was asked whether I already got a titanium card, and was informed it is only for titanium card holders. Does anyone know what is going on? Are there now two classes of Centurion card holders?

Update: after inquiring it was confirmed that the new benefits apply already with the old cards and the titanium cards will be sent later this year. I had a great limousine ride from the airport to my home. That benefit alone would be worth a 1000 francs fee increase.

MoreMiles!
Aug 24, 10, 4:17 am
I sent a PM with the benefits as well. Let me know if you need the full description (in French or German only) for any of the specific benefits.

zhr
Sep 9, 10, 3:50 am
I just got my invitation.
Looking at the enormous fee i'm not sure if i should take the plunge and upgrade my plat card, although the benefits could be useful to me.

So what's your opinion, is it worth upgrading? How's the concierge service, any better than plat?

El Puerco Volante
Sep 9, 10, 9:44 am
Could somebody be so kind and PM me the list of benefits too ? I'm thinking about Centurion for quite some time... Also, what's the new annual fee is ? 3000 CHF instead of 2000 ?

Thanks !

zhr
Sep 9, 10, 10:12 am
Current fee is 4200 CHF per year! :eek:

El Puerco Volante
Sep 9, 10, 2:13 pm
4200 ?!? So they more then doubled it, that's a bit extreme for my tastes...
I mean, Plat costs me 800 and includes FHR and nice flight offers in F. What on earth did they added to Centurion to hike the price like this ? :td::td::td:

ahrz
Sep 9, 10, 5:55 pm
Could somebody be so kind and PM me the list of benefits too ? (...)

May I kindly remind you that the goal of Flyertalk is to discuss and share informations ?

The benefits of all Centurion cards so far have been posted here, these are not top secret informations ;)

SwissHON
Sep 11, 10, 10:00 am
I have just spoken to Amex Switzerland. In my oopinion the additional benefits are marginal. Overall Amex CH Centurion offers far less than other countries. The folks at the call center were particularly obnoxious. I therfore cancelled with American Express alltogether

zhr
Sep 13, 10, 2:54 am
Anyone yet tried to negotiate the yearly fee with them? I tried, but they told me that there's absolutely no way to get a discount... :td:

SwissHON
Sep 13, 10, 3:48 am
Anyone yet tried to negotiate the yearly fee with them? I tried, but they told me that there's absolutely no way to get a discount... :td:

So, after my cancellation they came back to me asking what they could do in order to keep me: I told them that since I live in Lugano, no limo service is available, and that the other additional benefits are marginal.

I also complained that the Swiss Platinum travel service has abysmal quality. I spend 300k Francs a year in airline tickets and Hotels, and I do everything with Kuoni, who sends regular bills to my office. No need to use my credit card.

So they told me to give them a week and that they would come back with a proposal.

Let us see what happens!

gxprice
Sep 13, 10, 6:58 am
4200 ?!? So they more then doubled it, that's a bit extreme for my tastes...
I mean, Plat costs me 800 and includes FHR and nice flight offers in F. What on earth did they added to Centurion to hike the price like this ? :td::td::td:

Having had the (Swiss) Centurion card for a few years already, I was pleased to see the titanium version announced via a letter to me yesterday. If I got the gist of it (tangent - it was in French, it's a shame they can't work out how to get someone in Brighton, UK where all printing is done to send correspondence through to me in English rather than French), 1 card was to be titanium while 1 was plastic. The PIN numbers arrived this morning; I guess the card will arrive later. There was no mention (that I saw) of a massive price hike.

Although not poor, I don't consider myself a huge spender (some are spending 10's of thousands per month, me a bit less...) despite traveling extensively. The additional cards that come with Centurion card are very useful which is one of the reasons I've maintained the card at SFr2000 for so long (apart from the prestige which is also nice I admit). I've had nice upgrades at hotels like the Waldorf Astoria as a result. I'm also not a user of the Concierge service. Basically, I'm what they call a very low maintenance user.

I've been a loyal Amex holder for more than 20 years and it's always been my primary card. However, SFr4200 has now gone beyond my price point so I'll be canceling too. I too cannot understand why they've more than doubled the price; if they want their "easy money", reliable and low maintenance accounts to cancel so they can have only the likes of heads of industry carry the card, this is exactly the way to go. I thought there was a financial crisis going on and they'd be pleased to maintain the easy revenue streams in light of other difficulties.

The question now is whether I drop back to Platinum or even gold and lose pretty much the main benefits I take from the Centurion card (the additional support cards) or just switch completely to one of my Visa's or something. I guess this will depend on how the cancellation process goes. If, as one poster points out, they become obnoxious, it'll be an easier decision.

I look forward to following the thread and hope to see that Amex have come to their senses on the "negotiating" part. I'm not hopeful however; they've set the price point on a key business model that they've spend time developing and I can't believe they don't know what the overall impact will be. Furthermore, where the local Swiss management are involved, a policy of "rules are rules" generally prevails.

Question: to what does "FHR" (above) refer?

Best,

Gary.

mia
Sep 13, 10, 7:46 am
Question: to what does "FHR" (above) refer?


Welcome to Flyertalk.

FHR = Fine Hotels & Resorts. This is an American Express program which offers specified benefits at participating hotels when rooms are booked through PTS (Platinum Travel Service) or CTS (Centurion Travel Service) at the FHR contracted rates. The details of the program may differ based on the country where your card is issued.

Here is a description of the Swiss version (in French) for Platinum cardholders:

https://www.americanexpress.ch/f/private/cards/platinum/voyages/fine-hotels-resorts.php

gxprice
Sep 13, 10, 9:11 am
Welcome to Flyertalk.

FHR = Fine Hotels & Resorts....

Thanks Mia, appreciate it.

Best,

Gary.

gxprice
Sep 16, 10, 5:52 am
So, after my cancellation they came back to me asking what they could do in order to keep me: I told them that since I live in Lugano, no limo service is available, and that the other additional benefits are marginal.

I also complained that the Swiss Platinum travel service has abysmal quality. I spend 300k Francs a year in airline tickets and Hotels, and I do everything with Kuoni, who sends regular bills to my office. No need to use my credit card.

So they told me to give them a week and that they would come back with a proposal.

Let us see what happens!

SwissHON, did you hear anything from them yet? Still haven't "gone into battle" yet having not received the replacement card but any information/advice welcome :)

By the way (apologies if slightly off-topic), did you fly to get HON or is there another way around it? I've been travelClub Gold > Senator for years and have come within 100K of the requirement a couple of times but just can't seem to get all the way there - (pity that the actual number of flights doesn't count as I fly once or twice a week within Europe!).

Best,

Gary.

SwissHON
Sep 19, 10, 1:59 am
SwissHON, did you hear anything from them yet? Still haven't "gone into battle" yet having not received the replacement card but any information/advice welcome :)

By the way (apologies if slightly off-topic), did you fly to get HON or is there another way around it? I've been travelClub Gold > Senator for years and have come within 100K of the requirement a couple of times but just can't seem to get all the way there - (pity that the actual number of flights doesn't count as I fly once or twice a week within Europe!).

Best,

Gary.

Dear Gary,

no, they have not answered to me yet. As soon as I get an answer, I will post.

I called their Swiss travel service the other day, asking for some hotel pricing so that I could compare them with reservations I had previously made with Kuoni. Prices were the same but the competence level of the lady on the phone was much lower ( When I asked for a Hotel in Zurich, among the choices they gave there was one Hotel in Bad Ragaz, which is 100 km away!).

regarding HON status, there is only one way to attain it, that is to fly, fly and fly! In practical terms, the easiest way is to undertake 10 - 12 intercontinental trips a year in F.

Winetemplar
Sep 24, 10, 9:24 am
Having had the (Swiss) Centurion card for a few years already, I was pleased to see the titanium version announced via a letter to me yesterday. ..., 1 card was to be titanium while 1 was plastic. The PIN numbers arrived this morning; I guess the card will arrive later. There was no mention (that I saw) of a massive price hike.
Gary.

Was it in the mail as expected?
The much rumoured two tier set of Cent holders appears to be true in Switzerland as well. Obtained personal replacement cards (one had to be replaced due to fraudulent use) with the chips a couple of weeks ago. I've been a holder fm early on when it was launched in Switzerland. As a personal card, it's for private use, therefore, I guess I'm not as worthy corporate users :rolleyes:
Bugs the hell out of my wife though. A restaurant owner friend of hers without much assets ;) that runs all her expenses through the card already holds the tit :p

zurichflyer
Sep 24, 10, 1:32 pm
The price hike is not announced in the first letter but only in a letter that comes in the big black box in which they deliver the card.

gxprice
Sep 25, 10, 10:11 am
Was it in the mail as expected?
The much rumoured two tier set of Cent holders appears to be true in Switzerland as well. Obtained personal replacement cards (one had to be replaced due to fraudulent use) with the chips a couple of weeks ago. I've been a holder fm early on when it was launched in Switzerland. As a personal card, it's for private use, therefore, I guess I'm not as worthy corporate users :rolleyes:
Bugs the hell out of my wife though. A restaurant owner friend of hers without much assets ;) that runs all her expenses through the card already holds the tit :p

Winetemplar,

No, still haven't got anything yet ... I'd be happy with keeping the plastic version if it means the difference between Sfr2000 and SFr4200. However, I believe that the fact I even have this particular thought means I'm not in the "target" Centurion market. In any case, as someone pointed out, you don't actually get the choice between one or the other... "take the Titanium at the new price or change card colour" is what's been stated here.

I'll post here when I get the new card and the new letter ( in the black box as Zurichflyer just pointed out) just to confirm all the facts as I currently understand them...

Best,

Gary.

SwissHON
Sep 25, 10, 10:25 am
The big box came last week, but not the promised phone call. I still believe the additional benefits are marginal, especially since I live in Lugano, and far inferior to other countries. I made a few calls to the Travel Service only to confirm their ineptitude and vast inferiority when compared to Kuoni.

Winetemplar
Sep 25, 10, 10:32 am
Tx for the reply Gary. Should point out, as it's not very clear in my msg above, that I recently got plastic replacements. With 4000 cardholders in Switzerland, it can't be too difficult to roll out tits all at once. Hence my thoughts re 2 tier.

zurichBlack
Sep 26, 10, 3:33 am
Could someone please also send me the complete list of benefits for the Swiss Centurion card?

English would be preferable, but German is also OK.

If you have the same document for the platinum card, this would also be helpful so I can compare them side by side.

gxprice
Sep 26, 10, 4:14 am
Tx for the reply Gary. Should point out, as it's not very clear in my msg above, that I recently got plastic replacements. With 4000 cardholders in Switzerland, it can't be too difficult to roll out tits all at once. Hence my thoughts re 2 tier.

I understood about your plastic replacement cards but also figured that they were just "business as usual" due to the fraud you mentioned. From what I've read here, in the coming month or so they will roll out the Titanium and the plastic cards (e.g. existing service) will disappear. You have a choice of accepting or bowing out of the Centurion club altogether (i.e. there's no two-tier system). When my box / letter arrives (apparently next week according to the original letter), it'll be clear and I'll post. If it will be 2 tier, I'll stay with the Plastic since, as others have stated, the additional benefits won't be personally worth it.

Best,

Gary.

mia
Sep 26, 10, 8:06 am
If you have the same document for the platinum card....

Welcome to Flyertalk.

Information about the Swiss Platinum Card seems to be here:

https://www.americanexpress.ch/d/private/cards/platinum/index.php

zurichBlack
Sep 28, 10, 7:58 am
mia, thanks for the reply. I'm still searching for the detailed list of benefits for the black card in CH if someone has a copy.

Also, have the qualifying requirements changed? I was told that I would need to spend at least 10k per month for a year.

Is there any chance that I could get the card sooner if I ask? And does it help to remind them to send me an application after a year has passed, or will they definitely do that?

Thanks also for all of your discussion about whether the benefits are worth the price or not. I'll consider it carefully.

kennycrudup
Sep 28, 10, 5:52 pm
Also, have the qualifying requirements changed? I was told that I would need to spend at least 10k per month for a year.
That's all- USD $~10,600/mo?! You guys can get a Cent far easier than we can here in the states (I'd've had one by now if I lived in Geneva!)

zzboba
Sep 29, 10, 3:03 am
That's all- USD $~10,600/mo?! You guys can get a Cent far easier than we can here in the states (I'd've had one by now if I lived in Geneva!)

In the US you can pay anything with your credit card, IRS, lease, rent, even coins :) let alone all those who purchase merchandise etc for their business...

Not so easy in Switzerland, Germany or ROW probably.

kennycrudup
Sep 29, 10, 12:02 pm
In the US you can pay anything with your credit card, IRS, lease, rent, even coins :)
But all my spend is "normal" and not gimmicky like that. Maybe I should move :)

Winetemplar
Sep 30, 10, 10:35 am
the letter reached the bottom tier here today in deepest, darkest Swiss country side as well. keen to learn what the enhancements really encompass.

gxprice
Oct 1, 10, 2:21 am
the letter reached the bottom tier here today in deepest, darkest Swiss country side as well. keen to learn what the enhancements really encompass.

Just received mine also. Very impressive box / marketing material etc. :) Basically what it says is that they are raising the bar in terms of service and insurance and so the price of ownership goes up accordingly. There is no first/second tier of Centurion membership.

gxprice
Oct 1, 10, 3:42 am
Just received mine also. Very impressive box / marketing material etc. :) Basically what it says is that they are raising the bar in terms of service and insurance and so the price of ownership goes up accordingly. There is no first/second tier of Centurion membership.

Phoned them and cancelled my Centurion account and asked for them to send me the forms for the Platinum card. They asked no further questions on the cancellation and noted (almost as a favour) that they would automatically downgraded me (rather than putting me through the tedious process of filling in the forms) and that was that...

I'm not expecting further communication from them although I will instigate something in writing. Since they go to great lengths to hide any email addresses / feedback forms on the (Swiss) Centurion site, does anyone actually have a contact email address for the Centurion customer services? I can of course use the postal service but it just seems so "last century" for communicating with a hi-tech company that has titanium cards for its customers :) PM is fine if preferred.

Best,

Gary.

Winetemplar
Oct 1, 10, 5:11 am
I can of course use the postal service but it just seems so "last century" for communicating with a hi-tech company that has titanium cards for its customers :)
Gary.

thanks for the chuckle :D

Good luck talking to suits and thanks for sharing your experiences. Haven't made up my mind. It's a tool and still cheaper than yet another staff addition. ;)

SwissHON
Oct 2, 10, 1:42 am
Hi gxprice, I am in contact with them and threatening to cancel, because 4200 Francs for basically the same priiviledges is not fair (besides, I live in Lugano, where most of the new stuff is not available, and I am HON, so Swiss dooes treat me )

gxprice
Oct 2, 10, 10:18 am
Hi gxprice, I am in contact with them and threatening to cancel, because 4200 Francs for basically the same priiviledges is not fair (besides, I live in Lugano, where most of the new stuff is not available, and I am HON, so Swiss dooes treat me )

Be interested to hear your feedback when you get it ... If the price was more reasonable, I'd get back into the club :) However, since I can't expense the fees through a company (I believe quite common with cardholders) nor can I book my business travel through them (company has a different agency), I'm not in the customer target profile with my few thousand a month in personal fun :)

Best,

Gary.

Kagehitokiri
Oct 4, 10, 1:41 pm
so the final country gets upgraded..

2 people here reported refund of platinum annual fee in the US for 7 figure annual spend...

mia
Oct 5, 10, 4:13 am
[Moderator action...]

The discussion of making automobile lease payments (in USA) with a credit card has been moved to another thread:

http://www.flyertalk.com/forum/american-express-membership-rewards/1133453-pay-auto-lease-credit-card-usa.html

gxprice
Oct 5, 10, 8:31 am
thanks for the chuckle :D

Good luck talking to suits and thanks for sharing your experiences. Haven't made up my mind. It's a tool and still cheaper than yet another staff addition. ;)

I've written a long letter to the head of customers services directly ... I hope he takes the time to read it and reply. More likely, a minion will read it and send a standard letter - I'm still hopeful though :) They need to maintain customers at the moment especially with the ruling that's just gone against them in the US...

Winetemplar
Oct 5, 10, 10:07 am
I've written a long letter to the head of customers services directly ... I hope he takes the time to read it and reply. More likely, a minion will read it and send a standard letter - I'm still hopeful though :) They need to maintain customers at the moment especially with the ruling that's just gone against them in the US...

Good luck and again, tx for your time sharing. My main issues with AMEX fm a Swiss perspective are:
- decreasing acceptance (fm merchants) within the EU incl. Switzerland
- failure to put the product at -one- level globally
- the necessity to deal with Swiss -and- German CTS CCS dept depending on the time of the day
The concept is great, the execution poor. When they came up with the fee increase, they should have considered the currency situation. With the usd chf at or below parity, I'd expect to have CCS services at least at par to those available in the US. Which, by the many accounts here, appear to be far superior. Will likely try it for a year and see what happens.

gxprice
Oct 6, 10, 7:28 am
Good luck and again, tx for your time sharing. My main issues with AMEX fm a Swiss perspective are:
- decreasing acceptance (fm merchants) within the EU incl. Switzerland
- failure to put the product at -one- level globally
- the necessity to deal with Swiss -and- German CTS CCS dept depending on the time of the day
The concept is great, the execution poor. When they came up with the fee increase, they should have considered the currency situation. With the usd chf at or below parity, I'd expect to have CCS services at least at par to those available in the US. Which, by the many accounts here, appear to be far superior. Will likely try it for a year and see what happens.


Indeed, the currency is one aspect but more important is the range of benefits vs. the US (as you correctly point out). For the Swiss card, I'd expect the Centurion card to have at least Senator status with Miles&More (encompassing Swiss) or, more appropriate given the number of cards in Switzerland and the new limo/1st class service, the Hon card. Now this would really begin to make sense since the Hon card will get you the upgrades/perks, not the Centurion (at least in my relatively extensive travel experience with Swiss). These airline cards seems to be a big part of the US Centurion "kit" if I understand the other threads here correctly...

Just curious - does anyone know if Miles&More is part of the benefits package in Germany?

kooks
Oct 6, 10, 1:04 pm
Indeed, the currency is one aspect but more important is the range of benefits vs. the US (as you correctly point out). For the Swiss card, I'd expect the Centurion card to have at least Senator status with Miles&More (encompassing Swiss) or, more appropriate given the number of cards in Switzerland and the new limo/1st class service, the Hon card. Now this would really begin to make sense since the Hon card will get you the upgrades/perks, not the Centurion (at least in my relatively extensive travel experience with Swiss). These airline cards seems to be a big part of the US Centurion "kit" if I understand the other threads here correctly...

Just curious - does anyone know if Miles&More is part of the benefits package in Germany?

I completely agree with you.

I have asked already 5 times why they don't have agreement with Miles and More in order to get us the Senator or HON card.

I was told that since Swiss and Miles and More have there own CC this is not possible....

Still a shame..... paying 4200 chf and not getting a FF card.....

I think that n Germany they get nothing also....

yyzjake
Oct 6, 10, 10:37 pm
I think that n Germany they get nothing also....

(slightly offtopic)

Nor in Canada. There is very little tangible benefit above Plat in Canada.

I've been formally invited (via mail) a couple of times and get phone calls every couple of months or so.

My response is still the same. There's no way you get the $5000 initiation fee + $2500 annual fee, unless:

1. You accelerate MR earnings
2. You give airline status

Without that, fuggitaboutit. That said, I'm a 10 year very happy Plat cardholder.

-- jake (looking forward to his first flight in LX F this december!)

gxprice
Oct 7, 10, 1:27 am
I completely agree with you.

I have asked already 5 times why they don't have agreement with Miles and More in order to get us the Senator or HON card.

I was told that since Swiss and Miles and More have there own CC this is not possible....

Still a shame..... paying 4200 chf and not getting a FF card.....

I think that n Germany they get nothing also....

Yes, Miles&More have a range of credit cards which includes a Platinum Amex. However, I remember asking about this years ago when speaking to Amex Card Services and they weren't keen on discussing it as it's not a "Real" Amex, only a licencing deal with Miles&More (so Amex don't pick up the ongoing spend/revenue themselves, only a flat licencing fee).

The jury is still out on this card for me (depends how my aforementioned conversations go with Amex :) ). I'm staying with the "real" Plat for now but noticed that the M&M Amex card offers 1st class check-in facility and double the reward points (air miles). Since they cost more or less the same, which is worth more to me? While I'm still a Senator, probably the latter at the moment (i.e. I could do without the Priority Pass) but if Senator falls away, that Priority pass will seem very welcome :)

mia
Oct 7, 10, 7:54 am
weren't keen on discussing it as it's not a "Real" Amex, only a licencing deal with Miles&More (so Amex don't pick up the ongoing spend/revenue themselves, only a flat licencing fee).

I think you are referring to this card:

https://www.miles-and-more-cards.ch/e/cards/platinum_card.php

The licensing arrangement would be with Credit Suisse, not with Miles & More. American Express would share the transaction fees when the card is used, in the same way that Mastercard and VISA earn revenue when their networks are used. Nonetheless it's true that American Express does not issue or administer these types of cards, and their share of the revenue is smaller.

I don't think this relationship alone would prevent American Express from offering Miles & More status. In some markets Centurion cardholders receive Flying Club Gold status on Virgin Atlantic, even though Bank of America/MBNA issues Amex-network Flying Club credit cards in both the UK and USA. This is exactly the same situation, but a different outcome.

kooks
Oct 7, 10, 1:41 pm
I don't think this relationship alone would prevent American Express from offering Miles & More status. In some markets Centurion cardholders receive Flying Club Gold status on Virgin Atlantic, even though Bank of America/MBNA issues Amex-network Flying Club credit cards in both the UK and USA. This is exactly the same situation, but a different outcome.

ok so what shouold we do in order to have AMEX doing something in order for us to get the status??? in Switzerland......

that would be great.... :)

gxprice
Oct 17, 10, 8:07 am
I've written a long letter to the head of customers services directly ... <cut for brevity>

Just to round off this affair, I just received a very pleasant (and personal) written response from the head of Customer Service and the Head of the Centurion service covering my concerns. I will therefore remain as a Centurion card holder for at least the next year ... but this decision is driven in significant part by the fact that I had misunderstood something that they clarified for me in their letter. I explain since it's perhaps of interest to Swiss Centurion members on this board.

The new fee schedule does not come into effect until this November. Therefore, if you receive your new card and/or renew your annual payment before this November, you pay the current rate (Sfr2000) for the coming year and not the revised fee until the annual payment comes around again (in my case this will be October 2011). I hadn't caught this nuance in the letter with the new card (perhaps because it was all in French which is not my language) - perhaps others of you did....

Best,

Gary.

kooks
Oct 17, 10, 9:52 am
Just to round off this affair, I just received a very pleasant (and personal) written response from the head of Customer Service and the Head of the Centurion service covering my concerns. I will therefore remain as a Centurion card holder for at least the next year ... but this decision is driven in significant part by the fact that I had misunderstood something that they clarified for me in their letter. I explain since it's perhaps of interest to Swiss Centurion members on this board.

The new fee schedule does not come into effect until this November. Therefore, if you receive your new card and/or renew your annual payment before this November, you pay the current rate (Sfr2000) for the coming year and not the revised fee until the annual payment comes around again (in my case this will be October 2011). I hadn't caught this nuance in the letter with the new card (perhaps because it was all in French which is not my language) - perhaps others of you did....

Best,

Gary.


Are you sure???

It means if you pay before November 1st CHF 2000.- they will not ask for another CHF 2200.- ???

Did they say that in the letter you got ???

If this is the case ^^^^^^^^^^^^^

Please let me know and I will then do like you did.... and save CHF 2200.- :D

gxprice
Oct 17, 10, 2:01 pm
Are you sure???

It means if you pay before November 1st CHF 2000.- they will not ask for another CHF 2200.- ???

Did they say that in the letter you got ???

If this is the case ^^^^^^^^^^^^^

Please let me know and I will then do like you did.... and save CHF 2200.- :D

I double-checked the letter they originally sent me and the revised fee schedule starts in November this year; since my renewal is this October, the revised fee schedule is effective in October 2011 (for me). This letter was in French.

The response I received last week was in English and pointed out this misunderstanding very clearly.

So, if you are an existing card holder and your renewal has very recently occurred (already), there will be no price differential to pay. Your next renewal after this coming 1st November will be at the new rate.

For new accounts, I don't know what the situation might be. I'd also assume that you can't renew earlier than scheduled (i.e. this month) to beat the new fee. I believe if your renewal is in December for example, it'll be at the new rate.

You'll just have to read the letter fully which comes with the new Titanium card :)

zurichflyer
Oct 17, 10, 6:15 pm
I double-checked the letter they originally sent me and the revised fee schedule starts in November this year; since my renewal is this October, the revised fee schedule is effective in October 2011 (for me). This letter was in French.

The response I received last week was in English and pointed out this misunderstanding very clearly.

So, if you are an existing card holder and your renewal has very recently occurred (already), there will be no price differential to pay. Your next renewal after this coming 1st November will be at the new rate.

For new accounts, I don't know what the situation might be. I'd also assume that you can't renew earlier than scheduled (i.e. this month) to beat the new fee. I believe if your renewal is in December for example, it'll be at the new rate.

You'll just have to read the letter fully which comes with the new Titanium card :)

And that way they hook us. If you fly a lot the new fee is worth it. The limousine/VIP service at the airport is really nice, especially for early morning departures from bus gates ...

Considering that I spent about 1200 CHF per year on taxis to the airport, this already covers more than half the fee increase. Additionally I can sleep longer and don't have to worry about the taxi being late since the limousine has always arrived at least half an hour before the appointed time instead of a taxi being late.

New One
Oct 26, 10, 4:07 pm
And that way they hook us. If you fly a lot the new fee is worth it. The limousine/VIP service at the airport is really nice, especially for early morning departures from bus gates ...

Considering that I spent about 1200 CHF per year on taxis to the airport, this already covers more than half the fee increase. Additionally I can sleep longer and don't have to worry about the taxi being late since the limousine has always arrived at least half an hour before the appointed time instead of a taxi being late.

Do you know if you can use the fast lane through the controls at the airport in Switzerland just by showing the Centurion card? I mean if you go to the airport by yourself with your car and you've bought your ticket at the airport or on internet with your card.

Thanks

zurichflyer
Nov 1, 10, 2:47 pm
Do you know if you can use the fast lane through the controls at the airport in Switzerland just by showing the Centurion card? I mean if you go to the airport by yourself with your car and you've bought your ticket at the airport or on internet with your card.

Thanks

No, the fast lane / VIP service needs to be booked well in advance and by the Centurion travel service. It is much nicer though than even the priority lane at security, which you will be able to use anyway if you have booked in Business or First.

l3gal
Mar 7, 11, 11:27 am
hello everyone,

I have a question and maybe some of you could help me.

I know (from you) the centurion is about CHF 4200 here in Switzerland.

So, let's have a look on this sheet: (only found it in german)

https://www.premiumcards.ch/pdf/d/sonstiges/amex/centurion_Leistungsuebersicht_d.pdf

card selection:

- they mention that you receive e centurion card AND a centurion card in titan, is that true?

- they also mention an additional card (for a friend, wife, husband..), is one additional card free or does it cost about extra CHF 2000?

- does the additional card comes in plastic and titan like the main card and does it looks exactly the same without A.C. on it or something else?

thank you!

mia
Mar 7, 11, 11:33 am
...only found it in german...

Welcome to Flyertalk. I found other versions:

English:
https://www.premiumcards.ch/pdf/e/sonstiges/amex/centurion_leistungen_e.pdf

French:
https://www.premiumcards.ch/pdf/f/sonstiges/amex/centurion_leistungen_f.pdf

l3gal
Mar 7, 11, 11:53 am
Welcome to Flyertalk. I found other versions:


thank you!

your links shows a bit more about the fees and cards:

so the free cards are:
1 Centurion additional card, 1 Centurion A.C. Card, 4 additional cards: Platinum Card, American Express Gold Card or American Express Personal Card.

but what is the difference between the "additional card" and the "A.C. card"? and does it look same as the main card or is it labeled as a additional card?

mia
Mar 7, 11, 11:58 am
...difference between the "additional card" and the "A.C. card"

I believe the "additional card" is issued with the same name as the basic card, to be used to segregate expenses, for example business vs personal. The A.C. card can be issued in the name of an Additional Cardholder, typically a spouse, or domestic partner.

l3gal
Mar 7, 11, 12:27 pm
I believe the "additional card" is issued with the same name as the basic card, to be used to segregate expenses, for example business vs personal. The A.C. card can be issued in the name of an Additional Cardholder, typically a spouse, or domestic partner.


thank you mia, and thanks for the welcome in this forum.

okay, then the A.C card should look the same, like it does with the platinum card

so maybe someone knows which A.C. card you get, plastic or titan or both..?

New One
Apr 12, 11, 3:50 pm
thank you mia, and thanks for the welcome in this forum.

okay, then the A.C card should look the same, like it does with the platinum card

so maybe someone knows which A.C. card you get, plastic or titan or both..?
You receive only one titanium card. Any additional titanium card (even a second one for your partner) is at additional fee. I think about CHF 2'000.00.
Additional plastic ones are included in the CHF 4'200.00.
I hope this answers your question.

l3gal
May 26, 11, 3:51 pm
You receive only one titanium card. Any additional titanium card (even a second one for your partner) is at additional fee. I think about CHF 2'000.00.
Additional plastic ones are included in the CHF 4'200.00.
I hope this answers your question.

Thank you for your information, meanwhile I got my invitation for the centurion and I could ask the concierge. Its true, the additional plastic card is free but the titan version is about 2000chf.



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