iDine/Rewards Network - "All Double, No Trouble" Bonus CANCELED!! - OVER Aug 19 2010




fotoflyer88
Aug 6, 10, 8:30 pm
On the AA site, it says the last day of the promo now is August 18th!!

http://content.idine.com/z/aa/d/i/bonus_image_A568.jpg

Was just about to use this on Monday too!

I miss the days of rate and review for 10 miles/dollar.


ImprovGal
Aug 6, 10, 9:58 pm
Their websites also show the "all double, no trouble" bonus ending August 18.

Perhaps the promotion name should change to "no double, some trouble".

AFJon
Aug 6, 10, 10:06 pm
Oh well. Maybe they start a new one.


Jailer
Aug 6, 10, 10:08 pm
I am wondering what "a drop in participation" means.

Points Scrounger
Aug 6, 10, 10:17 pm
On the AA site, it says the last day of the promo now is August 18th!!

http://content.idine.com/z/aa/d/i/bonus_image_A568.jpg

Was just about to use this on Monday too!

I miss the days of rate and review for 10 miles/dollar.

This coming Monday, August 9, should be fine.


This is a very strange announcement indeed!

camargo
Aug 7, 10, 12:14 am
Rather disappointing given that they took the trouble to post here to tell us that the promotion would run throughout the year.

http://www.flyertalk.com/forum/idine-rewards-network/1056367-all-double-no-trouble-double-miles-mo-tu-we-12-31-10-a.html

Certainly hurts their credibility I would think.

Jailer
Aug 7, 10, 12:19 am
....

This is a very strange announcement indeed!

Indeed, perhaps Elizabeth could comment on what changed since this was extended about six weeks ago.

fotoflyer88
Aug 7, 10, 1:20 am
This coming Monday, August 9, should be fine.

Yes I know, I just found it amusing that when I finally get around to using the promo... surprise, its almost gone!

fotoflyer88
Aug 7, 10, 1:22 am
I just wish they still had 10 miles/dollar. I would have a few thousand miles this summer since my favorite bar is in RN. :)

Izzy24
Aug 7, 10, 5:37 am
A drop in participation by whom? The restaurants or the customers?

NJUPINTHEAIR
Aug 7, 10, 7:19 am
I think they may have changed it to now reflect the end of the year;

AAdvantage Dining ( SM ) Program - Earn Double Miles On Mondays, Tuesdays Or Wednesdays



Award:
Double Miles

Dates:

March 1, 2010 through December 31, 2010

Offer:
Through December 31, 2010, earn double American Airlines AAdvantage™ miles when you dine on Mondays, Tuesdays and Wednesdays then rate your restaurant visit within the following 30 days. It's two times the miles for two minutes of your time!

This offer is open to all AAdvantage DiningSM members. Registration not required. Not yet a member? Join now and earn 3 miles per dollar spent at thousands of participating restaurants, bars and clubs nationwide (tax and tip included). Plus as a new member, you can earn 1,000 bonus miles on your first dine of $25 or more. Make it on a Monday, Tuesday or Wednesday and earn double your base miles (that's six miles per dollar) PLUS the 1,000 mile bonus!

Membership is free. Learn more about AAdvantage Dining.



Restrictions:
This bonus is open to all AAdvantage Dining members and can be combined with other AAdvantage Dining bonuses. Post-dine restaurant survey must be completed within 30 days of the dine in order to earn double miles.


http://www.aa.com/viewPromotionDetails.do?fN=AAdvDiningOffer_DoubleM ilesMTW.xml&_locale=en_US

As one can also see, the R/N sites also show the bonus extended thru the end of the year, so perhaps this thread caught their notice?

JDiver: Please change the thread name and lock it since all seems to be OK now.

ImprovGal
Aug 7, 10, 7:52 am
I think they may have changed it to now reflect the end of the year;



http://www.aa.com/viewPromotionDetails.do?fN=AAdvDiningOffer_DoubleM ilesMTW.xml&_locale=en_US

As one can also see, the R/N sites also show the bonus extended thru the end of the year, so perhaps this thread caught their notice?

JDiver: Please change the thread name and lock it since all seems to be OK now.

I'm not seeing the decision reversed. I cleared my browser cache and tried the following rewardsnetwork portals: usairways, delta, united (which I haven't used in at least a couple of years), and american (which I've never participated in). All are still coming up with the 8/18 ending notice. :confused:

NJUPINTHEAIR
Aug 7, 10, 8:12 am
I'm not seeing the decision reversed. I cleared my browser cache and tried the following rewardsnetwork portals: usairways, delta, united (which I haven't used in at least a couple of years), and american (which I've never participated in). All are still coming up with the 8/18 ending notice. :confused:

Maybe it is for those who have elite status in the program? :confused:

Jailer
Aug 7, 10, 8:27 am
Maybe it is for those who have elite status in the program? :confused:

Still ending 8/18 for this AA/RN elite.

fotoflyer88
Aug 7, 10, 8:45 am
I think they may have changed it to now reflect the end of the year;



http://www.aa.com/viewPromotionDetails.do?fN=AAdvDiningOffer_DoubleM ilesMTW.xml&_locale=en_US

As one can also see, the R/N sites also show the bonus extended thru the end of the year, so perhaps this thread caught their notice?

JDiver: Please change the thread name and lock it since all seems to be OK now.

I don't think that is the case, I think the above linked page is just an old one. I still see the 8/18 date on my Elite AA RN Account.

cfischer
Aug 7, 10, 10:24 am
Bad move. This stinks! First they announce the promo to run through 12/31 and now they cancel it :td:

Points Scrounger
Aug 7, 10, 10:59 am
Even Wednesday, Sept 1st would've been okay with me, but now I have to scramble for my handful of "new" AA joints.
Two weeks notice, with only three qualifying days/week, is too short notice!
I'm at $40/$100 for the 1000 AS miles; I can live without doubling (most of) the rest of the qualifying $60, but this makes me less inclined to go for a second $100 in spending.

KhalilSheikh
Aug 7, 10, 2:13 pm
Still ending 8/18 for this AA/RN elite.
That's the message I'm seeing too (AA). :(

NJUPINTHEAIR
Aug 7, 10, 6:16 pm
I don't think that is the case, I think the above linked page is just an old one. I still see the 8/18 date on my Elite AA RN Account.

The link I provided is from AAdvantage's own site, as the OP had mentioned first.

I will now go onto the RN site and see if it still reads ending 12/31 for me.

I now get site temporarily down -- that does not portend good things for me, as well, I believe.

Points Scrounger
Aug 7, 10, 6:58 pm
RN's AA site came up fine for me just now, with the August 18th message.

As a side note, when I went to rate a dine at Alaska's site, I got an error message telling me to contact RN. The rep assured me that the rating had gone through, but the issue might not be resolved for a few days. When I logged back in, the dine showed as having been rated.

Open Jaw
Aug 7, 10, 8:16 pm
I will never understand why they changed the promo. I planned extra dines to earn miles. But now I think I will just save my money.

infiniteflyer
Aug 9, 10, 1:33 am
I would have thought that if there was a lack of participation from people eating out on Mon, Tue, and Wed, they would want to give us MORE incentive to eat at an RN restaurant! Strange...

ronan32
Aug 9, 10, 6:35 am
Hilton HHonors participation is also ending Aug. 18.

Could it be that the program is actually being seen as too successful with more dines taking place on double days while they have noticed a decline in restaurant visits on non-double days? Their line of thought could then be "why pay out double points if it is costing business on other days where we would only have to give the normal points?".

Corporate announcements are rarely what they seem at first glance.

NJUPINTHEAIR
Aug 9, 10, 10:35 am
Now mine says it is ending as well on 8/18.

I think that it might have something to do with those eating out on those days as well as upcoming promotions where the double miles would have made the promotions too generous in their eyes.

jftino
Aug 9, 10, 11:20 am
just got the email from Hilton HHonors as well. Like the rest of you i wonder what "drop in participation" means?

You'd think restaurants would be glad to have customers in on what is typically the slowest 3 days of the week for them, so it doesnt make much sense on their end to complain about it.

dstan
Aug 9, 10, 11:39 am
Received the same email from Priority Club as well. I'd assume this is RN-wide. :td:

RewardsNetwork
Aug 10, 10, 7:48 am
Hi all,

Thank you for your feedback. We sincerely regret that we were unable to continue the All Double, No Trouble promotion through the end of the year, as we had previously planned. Despite the positive feedback we received from the Flyer Talk community, overall member participation in All Double, No Trouble had dropped to a level that made the promotion unsustainable.

We cycle through different promotions throughout the year, and we look forward to bringing you more great promotion and bonus opportunities in the future.

Thank you again for dining with us,

Elizabeth, on behalf of Rewards Network

http://facebook.com/RewardsNetwork
http://twitter.com/RewardsNetwork

dstan
Aug 10, 10, 11:26 am
Hi Elizabeth - thanks for the information. I'm sure we're all a bit curious why the promotion became "unsustainable", since there would seem to be no cost (miles/points) associated with members who do not participate. I'm guessing that perhaps there are some fixed costs or overhead somewhere, but you may not be able to share that information with us.

Hope to see some more bonuses to replace this!

adzel
Aug 10, 10, 1:14 pm
Thank you, Elizabeth, for your additional information.

Rewards Network needs to understand that with the drop in miles per dollar spent, the motivation for eating at a Rewards Network restaurant versus some other restaurant has gone down significantly. When you dropped from 10 miles/dollar to only 5/dollar, you made up for it with the bonus for completing a survey. However, when the survey bonuses went away, Rewards Network became a significantly less attractive proposition.

All Double, No Trouble at least restored that for Monday through Wednesday, the days that most restaurants naturally see less traffic. Taking that bonus away is likely to further reduce participation in the program as a whole.

Your 500 point bonus for eating at a new restaurant helps a little, but there are only so many participating restaurants in an area that are match someone's food preferences.

If you compare just my own situation, my frequency of Rewards Network dines has gone down significantly since 10 miles/dollar went away. Last year, I qualified for VIP much earlier in the year. I will have just qualified with my most recent dine, but that is several months later this year than in 2007-2009.

Lowering the miles earned simply makes Rewards Network restaurants less competitive against other restaurants that might have other promotions (like coupons). While lowering the number of miles you give away reduces your costs, that does not necessarily improve your profits if you lose too many customers because of it.

Hope this info is helpful in future decision processes for RN.....

morerainplease
Aug 10, 10, 10:38 pm
So why extend the promotion in the first place? Did the participation really drop that much in July? The extension ended up being effective for 6 weeks instead of the announced 6 months.

This is strange and does not engender confidence in the future of the program.

Jailer
Aug 11, 10, 12:27 am
So why extend the promotion in the first place? Did the participation really drop that much in July? The extension ended up being effective for 6 weeks instead of the announced 6 months.

This is strange and does not engender confidence in the future of the program.

All in all, I’m guessing that extending or cancelling a three day per week bonus does not portend anything good or bad for RN. In the final analysis, I had an extra six weeks of M-W bonus time as I continue my quest to make 85 – 90% of my dining miles bonus-related (in other words, not just 5 miles per dollar). I’ll just continuing doing what I do and let RN do what they do.

We FT-ers are the most “miles elastic” cohort, and most civilians (the lion’s share of RN customers) aren’t terribly bonus driven. Also, it would be an odd restaurateur who follows RN bonuses with any care.

Firewind
Aug 11, 10, 1:05 pm
Not that it's necessary, but just now received this email...

All Double, No Trouble is ending August 18

All Double, No Trouble has been running since March. Unfortunately a drop in participation has made it necessary to end the promotion early. The last day of All Double, No Trouble will be Wednesday, August 18, 2010.

We are hard at work creating future bonuses and promotions for you, thanks in part to the valuable surveys you've completed.

Meanwhile, there are still a few days left to double your rewards. All Monday, Tuesday and Wednesday dines through August 18 are eligible for double rewards. Just be sure to complete your online surveys within 30 days of your dine.

We regret any inconvenience, and we thank you for your participation.

In my opinion, this was pretty paltry from jump, and the marketplace confirmed it. Moreover, as has been stated many times over the last year or so, it was also further representative of how paltry the overall RN program has become -- especially vis a vis other dining programs, especially opentable.com (and I don't have any connection to them except several $20 certs), and to an extent, also Groupon. To coin a phrase, "It's not our fathers' RewardsNetwark".

JDiver
Aug 17, 10, 5:51 am
I've been "off the air" (Athens today at least has some connectivity) and see the same e-mail others received -


All Double, No Trouble is ending August 18


All Double, No Trouble has been running since March. Unfortunately a drop in participation has made it necessary to end the promotion early. The last day of All Double, No Trouble will be Wednesday, August 18, 2010.

We are hard at work creating future bonuses and promotions for you, thanks in part to the valuable surveys you've completed.

Meanwhile, there are still a few days left to double your rewards. All Monday, Tuesday and Wednesday dines through August 18 are eligible for double rewards. Just be sure to complete your online surveys within 30 days of your dine.

We regret any inconvenience, and we thank you for your participation.

Unfortunately, no mistake, as we have noted. Of course, my return to the US will be late the evening of the 18th. :p

Firewind
Aug 17, 10, 5:38 pm
It may be piling it on, but I have several dines that I've rated, and the ratings are shown in my account, but the related bonuses are not there. These are interspersed with several where everything is ta. The pattern (or lack thereof) goes back to the start of the promotion. Wonder if the absent ones will ever turn up. As I've said about some previous RN promo miles that didn't materialize, sadly, they won't be enough to be worth chasing.

rove312
Aug 17, 10, 6:56 pm
I've just done my last dine for the bonus. I thought of buying a gift card to get some more miles, but I wasn't particularly motivated, since I'm not close to any mileage goal. Which leads me to think: is it possible that there were enough people buying gift cards Mon-Wed, and using them to dine on weekends, that it influenced the decision? I wouldn't think there would be big numbers doing this, but I'm putting the thought out there.

KathyWdrf
Aug 19, 10, 4:08 am
Count me VERY disappointed, especially since they extended the promo to the end of the year, and then suddenly reversed that decision to cancel the promo on short notice! C'mon, this is just STUPID, jerking around your customers this way! :td:

Between this idiocy and the chronically malfunctioning search feature, I'm ready to throw in the towel on this pathetic program. I feel like I waste way too much time trying to chase miles/points with it, with very little return on my effort. :mad:

beckoa
Aug 19, 10, 12:58 pm
I've just done my last dine for the bonus. I thought of buying a gift card to get some more miles, but I wasn't particularly motivated, since I'm not close to any mileage goal. Which leads me to think: is it possible that there were enough people buying gift cards Mon-Wed, and using them to dine on weekends, that it influenced the decision? I wouldn't think there would be big numbers doing this, but I'm putting the thought out there.

Considered this myself... but didn't.

Sad to see this program slipping away.

CMK10
Aug 19, 10, 11:15 pm
I'm definitely frustrated by this. Luckily I stopped by one of my favorite lunch spots on August 16th and will still pick up the bonus miles.

Points Scrounger
Aug 20, 10, 8:39 am
I dined for double miles on the 18th to fulfill $100 towards the AS promo; there aren't any (more) "new" joints locally (where I'm willing to spend $25 solo) for the AA one. So, looks like that's pretty much "it" for RN for the rest of the year.

The yanking back of the extended double miles signals two things: the RN marketers didn't realize how foolish they'd look and/or the company is in such dire straits that they might have realized that, but did so anyway as awarding all those (promised) double miles would mean ruin for them, although presumably only a few weeks earlier things were fine. :rolleyes:

demkr
Aug 28, 10, 5:02 pm
The 10/dollar MTW as well as the very short lived "Ten Again" bonus--were good this year, not as good as last year, but good.

I am disappointed that they chose to end this promotion. I still have not gotten double miles for the dines on the last week of the promo (16,17,18) and will be calling RN this week. Has anyone gotten their double miles for those dines yet?

Thanks to the rep of RN coming on here...they have also been very helpful on Twitter! But lemme tell ya, motivation to dine for me is way down due to lack of these promos.

Points Scrounger
Aug 29, 10, 9:09 am
The 10/dollar MTW as well as the very short lived "Ten Again" bonus--were good this year, not as good as last year, but good.

I am disappointed that they chose to end this promotion. I still have not gotten double miles for the dines on the last week of the promo (16,17,18) and will be calling RN this week. Has anyone gotten their double miles for those dines yet?

Thanks to the rep of RN coming on here...they have also been very helpful on Twitter! But lemme tell ya, motivation to dine for me is way down due to lack of these promos.

I'm waiting for the promo miles for a dine on the 18th myself - sometimes they've posted along with the dine the next sweep (8/24), and other times the week after, so I'm okay with waiting to see if it shows up on this week's transfers (8/31). I believe once it took two or three weeks for an All Double No Trouble to appear, so after Labor Day I'd think
about contacting them; chasing down the extra 5x miles isn't as big a deal for me as straightening out a dine that
never posted at all.

jaynyc
Aug 31, 10, 2:07 pm
I am wondering what "a drop in participation" means.

I am guessing a drop in participation by us (well not me). I spoke with the owner of one restaurant as she was curious about how much traffic really comes to her restaurant as a result of being in the program (she said she pays them ~$600 a month). I asked if she pays a different rate for M, T, W. She said no. It is a flat 20%. So it is RN that 'encourages' us to use the restaurants on normally slower days. My guess is they would crunch the numbers and use it as a selling point to keep current restaurants and attract new ones.

dstan
Aug 31, 10, 6:08 pm
I am guessing a drop in participation by us (well not me). I spoke with the owner of one restaurant as she was curious about how much traffic really comes to her restaurant as a result of being in the program (she said she pays them ~$600 a month). I asked if she pays a different rate for M, T, W. She said no. It is a flat 20%. So it is RN that 'encourages' us to use the restaurants on normally slower days. My guess is they would crunch the numbers and use it as a selling point to keep current restaurants and attract new ones.

That's some good info - I've been trying to get the info from my local taco joint, but no one seems to know the nature of their participation! :confused:

She pays 20% of the bill to RN? If so, wow, seems steep. But $600 would translate to only $3K in total revenue per month or about $100 per day. That seems low, depending on the price range of the place.

DAS02135
Aug 31, 10, 6:15 pm
That's some good info - I've been trying to get the info from my local taco joint, but no one seems to know the nature of their participation! :confused:

She pays 20% of the bill to RN? If so, wow, seems steep. But $600 would translate to only $3K in total revenue per month or about $100 per day. That seems low, depending on the price range of the place.

Perhaps, it is 20% of the bill only from people who dine with a registered RN credit card?

dstan
Aug 31, 10, 6:20 pm
Perhaps, it is 20% of the bill only from people who dine with a registered RN credit card?

Welcome to FlyerTalk, DAS02135! :)

Certainly that's my assumption, and that seems steep to me, given that, on a $20 bill, RN is taking $4 while paying out, e.g., 100 mi ≈ $1 (exclusive of overhead/fixed costs).

CMK10
Aug 31, 10, 10:08 pm
The 10/dollar MTW as well as the very short lived "Ten Again" bonus--were good this year, not as good as last year, but good.

I am disappointed that they chose to end this promotion. I still have not gotten double miles for the dines on the last week of the promo (16,17,18) and will be calling RN this week. Has anyone gotten their double miles for those dines yet?

Thanks to the rep of RN coming on here...they have also been very helpful on Twitter! But lemme tell ya, motivation to dine for me is way down due to lack of these promos.

I got my double miles for a August 16th dine.

jaynyc
Sep 1, 10, 4:30 am
Perhaps, it is 20% of the bill only from people who dine with a registered RN credit card?

That is correct. Not her entire income each month. If that were the case, her doors would have closed long ago. :(

Points Scrounger
Sep 1, 10, 9:26 am
I was once chatting with the owner of a participating joint, who told me: "I can't afford to include Alaska Airlines!", as to why he (thought he had, but hadn't!) specifically excluded them, but allowed all other partners; just about everyone in Seattle, whose credit rating doesn't pop up with a flashing skull-and-crossbones display, carries a Bank of America AS Visa, automatically linked to RN.

According to today's account info, my dine on the 18th still hasn't been credited with ADNT miles.

greatsagex
Sep 1, 10, 2:23 pm
I am actually surprised its as cheap as just 20%. I would think more restaurants would be down for that. I would have guessed that it would be closer to 50% honestly and after all costs it might be closer to that.

However, in my state where there is nearly 10% sales tax rate, take taxes and tip (which the owner doesn't see) I am sure the owner is still charged for that % of income. Thats why I have felt RN is weak in TN. Taxes are too much. So $25 tab for me, $18 if it is actually the bill ($5 for tip, 2 for tax) . They are paying out $5 of that, so they net $13 before any costs.

All said, I changed my dinner plans for double miles, I don't change my plans for 5 cents per mile. Bonuses get me to try new places, but thats about it.

Also, did anyone else gift card out much? Buy the gift cards on mondays for double, to use at a later day? I wondered if that tactic played any role in the decline. Had I been in the states that last week, there is restaurant I would have bought $600-$1000 in gift cards for just to double down before Monday Night Football season, I totally on double at that bar.

dstan
Sep 1, 10, 6:27 pm
My double points for an 8/18 dine did post to my PC account dated 8/31 but, interestingly enough, have NOT yet posted to my PC-RN account.

fotoflyer88
Sep 2, 10, 8:52 am
My double points for an 8/18 dine did post to my PC account dated 8/31 but, interestingly enough, have NOT yet posted to my PC-RN account.

Same story here, they show on my AA.com account, but are not listed on my AA-RN account online.

Weird.

Points Scrounger
Sep 2, 10, 9:58 am
My 8/18 AS double miles now show as having been transferred on 8/31.

fotoflyer88
Sep 2, 10, 12:24 pm
Mine now appear also.



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