Delta SkyMiles - "Advisory: Fraudulent emails, purporting to be from Delta..."

If you don't use DL.com, just posted.

https://www.delta.com/traveling_checkin/flight_status_updates/advisories/email_hoax/index.jsp

Email Hoax

Fraudulent emails, purporting to be from Delta, have apparently been sent to consumers in the last 24 hours.

As with previous hoaxes, customers should be advised of the following:


These emails were not sent by Delta Air Lines.
Their personal information on file with Delta (such as SkyMiles Profile) has not been shared or compromised in any way.
They should not click on the link in the email or open any attachments.
Instead, they should simply delete the email from their inbox.



These e-mails claim that the recipient has purchased a Delta ticket, that a credit card has been charged, and that an invoice or receipt is attached to the e-mail. If you have received one of these emails, do not open the attachment as it may contain potentially dangerous viruses or other malware that may harm your computer.


Be assured that Delta did not send these emails, and our customers’ credit cards have not been charged as a result of the e-mails. These e-mails did not originate with Delta, nor do we believe that any personal information that our customers provided to us was used to generate these e-mails. We will continue to post updates on this page as additional information becomes available.

Customers would be less likely to open the email and its attachments if the DL website would allow people to view and print their own receipts instead of the cumbersome process of requesting that this information be emailed. Yet another reason, besides convenience to customers and avoiding some unnecessary phone calls to DL, to implement (DL south) or restore (DL north) this function on the DL website.

Is it me or is this advisory not very prominent when one goes to delta.dumb? I would have missed it among the beach pictures if not for this FT posting as it's listed as if it's a notice of some weather-related cancellations or weather-waiver reschedulings. Also, why must one click twice to view the entire notice?

Putting attachments in email is not that great an idea to begin with.

The email may be desirable to send some code (not a URL i.e. something dot com) separately. Then when you go to the official web site (here, delta.com) you plug in the code and what you want to get or need to know should be presented.

Just a Heads Up FT'ers...

Flight Status & Updates
Flight Notifications

Phishing Email Alert

Fraudulent emails, purporting to be from Delta, have apparently been sent to consumers in the last 24 hours.

As with previous hoaxes, customers should be advised of the following:

* These emails were not sent by Delta Air Lines.
* Your personal information on file with Delta (such as SkyMiles Profile) has not been shared or compromised in any way.
* You should not click on the link in the email or open any attachments.
* Instead, you should simply delete the email from their inbox.

These e-mails claim that the recipient has purchased a Delta ticket, that a credit card has been charged, and that an invoice or receipt is attached to the e-mail. If you have received one of these emails, do not open the attachment as it may contain potentially dangerous viruses or other malware that may harm your computer.

Be assured that Delta did not send these emails, and our customers’ credit cards have not been charged as a result of the e-mails. These e-mails did not originate with Delta, nor do we believe that any personal information that our customers provided to us was used to generate these e-mails. We will continue to post updates on this page as additional information becomes available.

I also received a hoax e-mail claiming to come from Delta. Amongst other things it claimed that as a Diamond level FF my business was "valued" and that I could exchange frequent flyer miles for Airline tickets. I feel it is important that others are aware of this hoax so the full extent of this scam can be assessed.

I also received a hoax e-mail claiming to come from Delta. Amongst other things it claimed that as a Diamond level FF my business was "valued" and that I could exchange frequent flyer miles for Airline tickets. I feel it is important that others are aware of this hoax so the full extent of this scam can be assessed.

^

Thanks for the "heads up".