Travel Tools - Awardwallet.com [No referral codes]

I could not figure out which forum this thread should go under, and I am surprised that there is no thread fully devoted to Awardwallet.com yet.

I now have quite a few FF accounts with various airlines and also have a few rewards program accounts. I have been reluctant to open an account with Awardwallet.com (which lately seems to be the most highly rated award program tracking website) due to privacy concerns.

Do those you who have used other sites such as MileTracker think that Awardwallet is the best one out there today? Is most of what you need available for free on there or is there a monthly fee?

When you give Awardwallet your passwords to your frequent flyer accounts, can they access your mailing address, credit card numbers (e.g., if you registered a credit card with any reward program or something like "dining for miles" if "dining for miles" can be tracked), upcoming or past itineraries and other such personal information?

Did you give Awardwallet your regular e-mail address or a secondary one? if you gave them your regular e-mail address, do you get a lot of spam/ad type mail sent to you?

Is it worth having this kind of tracking system? I suppose everyone will say yes to that one.

Thanks.

I like the site quite a bit. I was using PageOnce before - this is much better.

They do offer the option to store your passwords on the computer or on their site. They default to their site, but I've changed them to be on my computer. Of course, if I should wipe my cookies, I presume they would be gone.

So far so good - it's really pretty nice. I donated $5.

main thread here (http://www.flyertalk.com/forum/milesbuzz/595419-one-place-track-all-miles-programs-suggestions-merged.html).

I've tried Yodlee, MileTracker/ MilePort (they are the same thing), and points.com -- for the 30+ programs I belong to, AwardWallet is the ONLY one with perfect, bug-free coverage. Yodlee had about 90% coverage, MileTracker/ MilePort had 50% and much of that was buggy, and points.com covered only a few programs.

They also have a superior security model: they provide a means of NOT storing your passwords out "in the cloud" on their site, instead storing them on your own PC. (I used to run a global IT Security software company -- so there is some reason to believe me when I say this is better!).

On the few occasions I've had requests or feedback for the AwardWallet team, they have been EXTREMELY responsive, even adding a couple of obscure programs at my request (FlyPorter and Malaysia Enrich).

Highly recommended!

Cheers,
R.

I wanted to point out one thing that I believe not everybody understands about storing passwords locally. If you choose to store your passwords locally on your PC AwardWallet will not be able to check / monitor your balances automatically. Normally AwardWallet checks balances for any sort of changes about once a day or every other day automatically. If reward program changes rules for example and changes its expiration policy AwardWallet may detect that change and all accounts that sore password with AwardWallet will be updated with new expiration date, the ones that store passwords locally will only be updated when the user logs-in and checks the programs manually.

http://www.awardwallet.com

Yes, I have used MileTracker and still use the Fidelity-branded version of Yodlee (and I used native Yodlee several years ago), but I forked over the few bucks for the paid version of AwardWallet. I find it much more functional and effective than any of the others.

And the full discussion of all of these options is in the thread noted above.

Yep, Awardwallet has been mentioned multiple times on the main thread. Most responses have been positive. I have had nothing but a positive experience so far. I have added my wife's accounts too, and it's so easy to track miles for the entire household.

If you want to, you can donate as low as $1 to get access to their premium features too.

I'm a big fan of AwardWallet. I switched to it about two months ago. It easily and reliably checks each of my accounts. I can manage my husband's accounts on the same page as mine. It's nice to be able to check his balances with the same click when I check mine. I very much like the summary of changed account balances that I am sent weekly.

I'm less interested in the hotel and air reservations that it picks up from my mileage accounts and sends me. I use TripIt to collect that information.

I stubbornly held on to my MileTracker account for many years. Despite email exchanges with them, they rarely corrected programming problems. AwardWallet is a pleasure to use as it reliably accesses every program.

MileTracker/DeskPort is dead to me now.

I am an Awardwallet convert!

I wanted to point out one thing that I believe not everybody understands about storing passwords locally. If you choose to store your passwords locally on your PC AwardWallet will not be able to check / monitor your balances automatically. Normally AwardWallet checks balances for any sort of changes about once a day or every other day automatically. If reward program changes rules for example and changes its expiration policy AwardWallet may detect that change and all accounts that sore password with AwardWallet will be updated with new expiration date, the ones that store passwords locally will only be updated when the user logs-in and checks the programs manually.

http://www.awardwallet.com

This is true. But updating is very easy; you can update all balances with a a single click.

I really like the program.

I wanted to address the question concerning Email. We hate SPAM. We do not SPAM our members. We only send out a few types of emails.


Did you give Awardwallet your regular e-mail address or a secondary one? if you gave them your regular e-mail address, do you get a lot of spam/ad type mail?


Emails we send
1 - Account Activity Summary – Every Saturday we send account activity summaries to our users. You will only get this email if you have had programs increase or decrease in miles or points.
2 - Expiration Warning – We send emails at 90, 60, 30 and 7 days before miles will expire from a program.
3 - Sharing – we email you if a user is requesting to share point info with you or a user registered at your request.
4 - You can also have your automatically gathered itineraries emailed to you. However, you can turn this feature off under My Account.

We are always open to suggestions so please let us know how we can improve.

Thanks,
- The AwardWallet Team
www.AwardWallet.com

This is true. But updating is very easy; you can update all balances with a a single click.

I really like the program.

Even so, it does store your balances. I accessed this from another computer, and while it couldn't update, it knew my numbers. Pretty nice.

Ok, you talked me into it!

I just switched over to Award Wallet .... so far it's great .... nice that all the programs work!

But, I did like the Summary option at Mile Tracker .... all my family's accounts fit and printed out on a one page summary/chart. Nice, easy reference when either on-line or off-line.

My printout at Award Wallet is 3 pages long and more difficult to use as a reference.

But, I did like the Summary option at Mile Tracker .... all my family's accounts fit and printed out on a one page summary/chart. Nice, easy reference when either on-line or off-line.

I agree. AwardWallet is overwhelmingly the better program, but this is a display feature that I prefer at MileageTracker. It's nice to have a quick visual snapshot of accounts.

My printout at Award Wallet is 3 pages long and more difficult to use as a reference.

Thanks for the feedback. We will work on making the print out more compact and easier to view.

Remember, you can also access AwardWallet via mobile devices. Point your browser to www.AwardWallet.com. We will detect the browser that is being used and redirect you to m.AwardWallet.com.

Thanks,
- The AwardWallet Team

I just want to say thanks to the OP for starting this thread. I'm definitely going to be looking into AwardWallet. In the past several months, I've started getting confused with all of my different FF programs because I've been adding to them due to some credit card deals. This seems like it will be very helpful in keeping them all straight.

Thanks!

I wanted to address the question concerning Email. We hate SPAM. We do not SPAM our members. We only send out a few types of emails.
This is probably 100% true, but it does not address the question of whether they now, or ever in the future, will rent out subscriber information to third parties for use in their marketing campaigns.

I think it's always smart to use a secondary email address to you can keep websites honest.

Thanks for the feedback. We will work on making the print out more compact and easier to view.

Remember, you can also access AwardWallet via mobile devices. Point your browser to www.AwardWallet.com. We will detect the browser that is being used and redirect you to m.AwardWallet.com.

Thanks,
- The AwardWallet Team

Just checking out the mobile site - there's a little issue. When you login, it redirects to a secure link (https). But your SSL cert is for www and not m, so it has a security problem.

Thanks for the feedback. We will work on making the print out more compact and easier to view.

....

Thanks,
- The AwardWallet Team

Fantastic! Thanks!

I tried awardwallet and its great. Very nice interface, great features, and covers all the programs I'm part of.

In the end, I stuck with Yodlee because I like the idea of having the 'all-in-one' site with both rewards & financial stuff together.

But for anyone who prefers a separate site for rewards tracking, there's no better option that Awardwallet.

My iPhone isn't actually forwarding me to m.awardwallet.com automatically . . .

The issue with the mobile site ssl certificate has been fixed (m.AwardWallet.com).

Note: We do not redirect the iPhone or Android phones from www.AwardWallet.com to m.AwardWallet.com. We do this because they are able to handle the full featured site very well. However, if you do want to use the mobile version you can browse to m.awardwallet.com.

Just checking out the mobile site - there's a little issue. When you login, it redirects to a secure link (https). But your SSL cert is for www and not m, so it has a security problem.

Have a great weekend and keep the comments coming.

- The AwardWallet Team

The issue with the mobile site ssl certificate has been fixed (m.AwardWallet.com).

Note: We do not redirect the iPhone or Android phones from www.AwardWallet.com to m.AwardWallet.com. We do this because they are able to handle the full featured site very well. However, if you do want to use the mobile version you can browse to m.awardwallet.com.



Have a great weekend and keep the comments coming.

- The AwardWallet Team


I've got to say, you guys are really on it! This is definitely the best site I've used to aggregate this info, and the fact that you're so responsive makes it even better.

Glad I donated!

If anyone is interested we recently had an interview on The Jetiquette Show. Funny thing....Randy Petersen, the owner of FlyerTalk, was also on this show.

Randy's interview starts about 5 minutes into the show. AwardWallet starts about 35 minutes in. I made one mistake in the beginning saying that we started AwardWallet in 1994. However, I meant to say 2004. We corrected it at the end of the interview.

Flyer Talk with Randy Petersen & What's in Your Award Wallet ?
http://www.blogtalkradio.com/the-sky-steward/2010/02/16/jetiquette-with-the-sky-steward


Enjoy
- The AwardWallet Team

I left Miletracker a year ago and never looked back. I love Award Wallet.

I monitor 5 different people's accounts and Award Wallet handles this well (miletracker could not even get US Airways right).

I do have 2 items on my wish list:
1) I wish I could export the summary into excel.
2) I have the premium account so I can see expiration dates. I wish I could sort all accounts by expiration date, regardless of the owner, to know which acounts need activity first.

Thanks for all the responses. So no replies to that question I had in bold in the original first post regarding the credit card security issue?

I just started using award wallet about a month ago. I think that it is great. I love tracking all of my family member's account in one screen. The automatic log in is a fantastic feature. Keep up the good work.

Thanks, OP. An easy way to keep everything viewable at a single click and password. Very usable.

Many thanks to OP. Just tried it and found that Award Wallet is awesome!!!!

Thanks for all the responses. So no replies to that question I had in bold in the original first post regarding the credit card security issue?

Original questions: "When you give Awardwallet your passwords to your frequent flyer accounts, can they access your mailing address, credit card numbers (e.g., if you registered a credit card with any reward program or something like "dining for miles" if "dining for miles" can be tracked), upcoming or past itineraries and other such personal information?"

They can access anything that you can access by logging into your airline or hotel account. If those account pages show your full credit card number, expiry date and security number, then AwardWallet can see that information also.

They do seem to notice upcoming reservations, at least on AA.

I went ahead and opened an account.

Absolutely love it so far.

They give you a free account upgrade if you get five other people to join.

I have the premium account so I can see expiration dates. I wish I could sort all accounts by expiration date, regardless of the owner, to know which acounts need activity first.

This would definitely be a great feature!

I love Award Wallet. I wish they would support the Travelocity Master Card from Barclay/Juniper Bank.

So can award wallet gain our credit card info then and use it? Is it safe or not to use? I signed up and I like what I see so far

So can award wallet gain our credit card info then and use it? Is it safe or not to use? I signed up and I like what I see so far

I guess the technical answer is yes if you store your logins and passwords on their server.

They would have access to your entire profile for each program and if a stored card is there, they would have access to that too. They could even book an award for someone else using your points/miles. That would be very traceable and stupid.

They technically can do it but will it happen is anyone's guess. I personally am not nervous. I equate it to the bank having my account number. Can someone abuse it, yes, will they abuse it, unlikely. However, I can not speak for awardwallet and the safeguards they have.

If you are nervous, store your data on your hard drive, which in itself poses some risk like anything on your drive. Or you can remove your stored cards for each program.

So can award wallet gain our credit card info then and use it? Is it safe or not to use? I signed up and I like what I see so far

I wanted to address this concern...


We always use industry-standard encryption technologies when transferring and receiving customer's data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
All of your sensitive data is encrypted in our secure database using public private key technology. Whenever we transfer your passwords we use https secure protocol. We also give you the ability to store your passwords locally on your computer in a cookie. In our opinion this is not any more secure than storing your passwords in our database as most likely our database is better protected than your computer. There are also other advantages of storing your passwords in our database, for example we would be able to automatically check your balances for you and then send you a report with your balance changes. Finally, thousands of people have trusted us with their account information, our service is very mature (we launched our website in 2004) and the website is hosted and founded in the United States of America.

Thanks for the feedback. We will work on making the print out more compact and easier to view.

Remember, you can also access AwardWallet via mobile devices. Point your browser to www.AwardWallet.com. We will detect the browser that is being used and redirect you to m.AwardWallet.com.

Thanks,
- The AwardWallet Team

The mobile ability is great. Thanks.

I submitted a suggestion to add the expiration date for Air Canada. Within two hours, I had a response saying:

Sounds good. We will add that to AwardWallet.

I was pretty impressed by that.

I just signed up and it looks good, so far. I had used Miletracker many years ago, but it was so flakey, for so long, I gave up.

So far, so good. I love Award wallet. I just have one suggestion. I love how the service updates the balances and then highlights changes (i.e. up 1500 miles, down 7 points, etc.) for the new activity. I check the site at least once everyday. Is there a way to shorten how long the new activity reflects? After seeing it once or twice, I pretty much know the balance has changed. I then have to cull through and see what has actually changed. Thanks and keep up the great work.

Pretty impressed with the site so far.

I also like how Awardwallet is here on flyertalk responding to our ideas and suggestions.

I will be joining AwardWallet based upon the recommendations here. Is there any sort of referral bonus? If so, would anyone like to receive referral credit? I note that zanzibar mentioned the "refer five people and get an upgrade." If this is the only referral bonus, I would request that anyone that wants to receive credit for my sign up be realistic about your ability to actual get four others, or already be on your way to it...

I submitted a suggestion to add the expiration date for Air Canada. Within two hours, I had a response saying:

Sounds good. We will add that to AwardWallet.

I was pretty impressed by that.

Already implemented. Wow that was quick, less than 24 hours.

I signed up yesterday and added 39 accounts for me, my wife and kids. This is the coolest thing.

Already implemented. Wow that was quick, less than 24 hours.

I put in a suggestion and got a response within a few hours. Good business.

The automatic log-in to the partner site is pretty nice too. I think that's the fastest way for me to get into most programs, since my browser doesn't seem to remember most of the passwords.

Lots of good stuff here!

Trying out Awardwallet.com based on the good responses on here. Pretty nice. So far so good.

I vote for Awardwallet as well. Miletracker used to be good but as with all un/under funfed ventures, it is a shadow of its former self.

I suggest a small contribution to Awardwallet will keep it both viable and improving,

I have no association with the site being half a world away.

I joined based upon this thread and am amazed - already donated.

Hope the tool keeps improving!

I donated as well. As they seem to be doing a lot of work adding on, I'm sure I'll donate even more when the 6 months is up.

Love the automatic log-in...quickest way to my accounts.

Is there a summary view, or was that just a suggestion?

Can you add other family members' accounts to your awardwallet account? Or does the name have to match?

You can add anyone.

Hello Everyone,

March has been a busy month for AwardWallet as we have added support for 13 new loyalty programs. Programs are added based on the number of customer requests that we receive as well as general popularity of a particular program. Below are the updates for the month of March 2010.

Airlines
Hungarian Airlines (Duna Club)
South African Airways (Voyager)
Philippine Airlines (Mabuhay Miles)
Siberia Airlines (S7 Priority)
Continental RewardOne (corporate)
American Airlines (Business ExtrAA)

Hotel
AmericInn (Easy Rewards)

Dinning
Dining Rewards Network.

Other
Expedia.com
Merrill Lynch Rewards
Wachovia Possibilities Rewards
Ace Rewards
FedEx Rewards

Please keep the comments and suggestions coming.

Thanks,
- The AwardWallet Team

Is there a summary view, or was that just a suggestion?

We added the option to export to a csv file. Look at the left navigation bar under Display Options.

Thanks,
- The AwardWallet Team

I just joined. Such a great program. I'd encourage everyone to donate, even just a little bit. They're doing such a great job.

Just wanted to add my support as well - I have been using AwardWallet for about 3 months now and it hands-down is the best of class solution out there. Bye, bye, MileTracker.

I agree with the suggestion above that there be some consideration of shortening the period for which the +/- displays. I am not sure I even really understand when it resets. I think it just stays as +/- until the "next activity" - which could be many months from now. I think I actually like what MileTracker does in this one narrow regard, that is, it shows +/- based off of your last search, not some point in time. Anyway, a small comment in an overall great program.

I gave $10 and plan to give more periodically, and encourage all others to donate, too. ^

Hello Everyone,

March has been a busy month for AwardWallet as we have added support for 13 new loyalty programs. Programs are added based on the number of customer requests that we receive as well as general popularity of a particular program. Below are the updates for the month of March 2010.

Airlines
Hungarian Airlines (Duna Club)
South African Airways (Voyager)
Philippine Airlines (Mabuhay Miles)
Siberia Airlines (S7 Priority)
Continental RewardOne (corporate)
American Airlines (Business ExtrAA)

Hotel
AmericInn (Easy Rewards)

Dinning
Dining Rewards Network.

Other
Expedia.com
Merrill Lynch Rewards
Wachovia Possibilities Rewards
Ace Rewards
FedEx Rewards

Please keep the comments and suggestions coming.

Thanks,
- The AwardWallet Team

Great list, but I was soooooo hoping to see Park N Fly on that list!

AwardWallet is a FANTASTIC site. I keep track 21 programs on there with no issue.... I wanna make it 22 though ;)

For anyone who has been thinking about using AwardWallet... I give it a 5-Star rating, and the support is outstanding as well.

A+ thanks a lot awardwallet.com

Just wanted to add my support as well - I have been using AwardWallet for about 3 months now and it hands-down is the best of class solution out there. Bye, bye, MileTracker.

I agree with the suggestion above that there be some consideration of shortening the period for which the +/- displays. I am not sure I even really understand when it resets. I think it just stays as +/- until the "next activity" - which could be many months from now. I think I actually like what MileTracker does in this one narrow regard, that is, it shows +/- based off of your last search, not some point in time. Anyway, a small comment in an overall great program.

I gave $10 and plan to give more periodically, and encourage all others to donate, too. ^

Thanks! So let me clarify some things about the last change:

1. Right by your balance (for example you have 11,700 points) you may see the last change (+1,398) and arrow pointing up. What this means is that last change that happened to your balance was +1,398 points. This could have happened a year ago or a week ago, it doesn't matter, we are just saying that last time your balance changed by this many points. It has nothing to do with any future changes, it also has nothing to do with how recent this change is.

2. If an account is working properly (balances getting checked with no problems) you will see a green check mark by the program ( http://awardwallet.com/images/successState.gif ) however if this specific program was recently updated that check mark shows that a new balance posted within last 24 hours: http://awardwallet.com/images/changed.gif - this is an indication that something changed on the account within the last 24 hours.

Does that make sense?

^^ Award wallet just added a feature to track the exp date of amtrak awards - whicch should be based on 3 years since your last amtrak travel - not activity account

it seems to be working correctly on my account

Here's a little suggestion for Award Wallet:

I'm tracking about 15 accounts (both mine and my wife's accounts). When I sign on, I like to click the button that checks all accounts. That button is at the bottom of the page, so I always have to scroll down to get to it. This is a minor thing, but it would save me a few moments if you moved the "check all accounts" button up to the top of the page.

I have been using Awardwallet to track 20+ programs and it works amazingly well.
I am curious how Awardwallet gets permission from all these big airlines to access their member databases? As most of us can attest, these big airlines are very beaurocratic and rarely on the "cusp of technology". I am surprised how Awardwallet is able to integrate their sites without any difficulty or bugs?

Award tracker is a great site

AwardWallet seems to be totally down for me. Not that I can't wait a day, but I do like to see my miles . . .

Sure glad I saw this yesterday. I signed up 25 programs on it and donated to them. In reviewing the accounts, I noticed that one was expiring that very day! Not a lot of miles in my United account, but with the possibility of the Continental merger they would be nice to keep. They're sentimental miles from my first trip to Europe in 2008.

So thanks OP!

Frenchie Flyer

Please try to add Borders, Barnes & Noble and Amazon on your other programs list! Thanks.

Another ^ for this site. LOVE the ease and convenience.

How does the Chase Premier rewards card work on here? I added, but then realized this was connected to banking and I wasn't comfortable with that. Is there another way to link?

I just started to try it out and realized that once you enter a username, it does not allow you to edit it when you make a spelling mistake. You have to delete the account and try again.
It loads very fast, unlike my BofA (? sign of security checks with Yodlee)
and the idea of a site keeping track of expirations is very useful.
I still use mileage manager and pay for it for the award alerts (not very useful so far this year..)

Also like the others it s very slow to enter all the data
What is needed is a simple page like a spreadsheet where the first column is the airline
the second is the program
third is your username
4th is your password (set not to show when typing or after typing for security)
Automatically include any program with password as being tracked
one button at the end for update info.
and perhaps another column for typr Airline, hotel etc
and another for username
So that we can simply click by user, type, program etc

AwardWallet has been great, support for plenty of programs and pretty darned reliable, when a program updates its website AwardWallet updates to match.

I do wish checking balances was a bit faster, but then I'm checking a lot of accounts. They check one at a time rather than making multiple simultaneous connections. The developers know my thoughts on this, hopefully they'll ramp this up in a future release.

I suppose there aren't that many users checking as many accounts as I am !

And on the whole, it's very much the tool of choice for this function.

I just started to try it out and realized that once you enter a username, it does not allow you to edit it when you make a spelling mistake. You have to delete the account and try again.
It loads very fast, unlike my BofA (? sign of security checks with Yodlee)
and the idea of a site keeping track of expirations is very useful.
I still use mileage manager and pay for it for the award alerts (not very useful so far this year..)

Also like the others it s very slow to enter all the data
What is needed is a simple page like a spreadsheet where the first column is the airline
the second is the program
third is your username
4th is your password (set not to show when typing or after typing for security)
Automatically include any program with password as being tracked
one button at the end for update info.
and perhaps another column for typr Airline, hotel etc
and another for username
So that we can simply click by user, type, program etc


Having used this for months now, yes, entry is slow, but that's a one-time deal. Then, using it is great!

Also, I can edit my username no problem by clicking "edit." Maybe that's only after it works once?

AwardWallet has been great, support for plenty of programs and pretty darned reliable, when a program updates its website AwardWallet updates to match.

I do wish checking balances was a bit faster, but then I'm checking a lot of accounts. They check one at a time rather than making multiple simultaneous connections. The developers know my thoughts on this, hopefully they'll ramp this up in a future release.

I suppose there aren't that many users checking as many accounts as I am !

And on the whole, it's very much the tool of choice for this function.

You are the king - wanna tell us how many you have?

I've got 45 in there for me and my family (wife and two kids).

You have me beat. I have 35 for the family.

If you have a suggestion to improve the product email them. They are very responsive. I have had 2 suggestions impemented. Each one was implemented in less than a week.

My 2 suggestions:
1) The ungroup feature so you can sort by expiring date.

2) Adding more info to the excel download so excel geeks like me can sort, filter, etc.

...and I am only tracking 23 accounts.

If you have a suggestion to improve the product email them. They are very responsive. I have had 2 suggestions impemented. Each one was implemented in less than a week.

My 2 suggestions:
1) The ungroup feature so you can sort by expiring date.

2) Adding more info to the excel download so excel geeks like me can sort, filter, etc.

...and I am only tracking 23 accounts.

+1 on #2

You are the king - wanna tell us how many you have?

I've got 45 in there for me and my family (wife and two kids).

More than 45.

I don't have kids.

;)

More than 45.

I don't have kids.

;)

OK - not bad!

So how often do you check? That's the killer. I pretty much do it every morning.

Great program. Donated $$ to keep it going....

Q: All my Hotel programs expect hilton and spg have unknown expiration dates... Do any of other programs have expiration rules??

67 Accounts and going strong.
I did sign up and donate for the better service.

The pages load quickly.
There are a few bugs.

e.g. US awards on LH IAD-FRA-SIN
US puts the same date on conn flights and puts an asterix to show flights are for the next day
On AwardWallet, it shows up as FRA-SIN-IAD_FRA as the FRA departure is at 11 AM and the IAD departure is at 5 PM!

I would also like an expert view with everything in columns

AcctHolder - TYpe - Company - Miles - Expiration etc
so that each entry is in 1 line and not taking up too much space.
Also it should all be sortable at the top

Same for award reservations
Type - Company - PNR - Traveller- date - time - place etc all in a table

OK - not bad!

So how often do you check? That's the killer. I pretty much do it every morning.

Me too.

Nifty! Thanks - would never have known about it if not for FT.

OK - not bad!

So how often do you check? That's the killer. I pretty much do it every morning.

same, even when I'm not expecting anything to post. Not super healthy @_@;.

I just received a Rewards Activity email from Awardwallet. Oddly, it contained an advertisement that says "We pay CASH for all unused airline miles, and AMEX points." I clicked on it and was brought to a ticket services site that claims to offer discount airline tickets and also buy your airline miles or points for cash. Knowing this I don't see how I could possibly recommend Awardwallet to anyone. Additionally, I'm actually a bit concerned that they have access to my personal information.

I just received a Rewards Activity email from Awardwallet. Oddly, it contained an advertisement that says "We pay CASH for all unused airline miles, and AMEX points." I clicked on it and was brought to a ticket services site that claims to offer discount airline tickets and also buy your airline miles or points for cash. Knowing this I don't see how I could possibly recommend Awardwallet to anyone. Additionally, I'm actually a bit concerned that they have access to my personal information.

I've seen that also, but it's an ad for a third party site - not for Awardwallet, as far as I know.

Advertising is what makes the site run, in addition to our contributions. With no ads, we'd have no newspapers, magazines, NBC, ABC, etc. Just because I don't agree with the products being sold in those types of media, doesn't mean I won't patronize the media.

I suspect that AwardWallet doesn't even know that ad is on their site. I know that unacceptable ads have shown up on FT, and it has taken someone like you noticing and advising FT (and now IB) so that the ad agency can be advised to pull that advertising.

I've seen that also, but it's an ad for a third party site - not for Awardwallet, as far as I know.

Advertising is what makes the site run, in addition to our contributions. With no ads, we'd have no newspapers, magazines, NBC, ABC, etc. Just because I don't agree with the products being sold in those types of media, doesn't mean I won't patronize the media.

While I understand that advertising makes most everything run, you don't see most outlets running ads for a service that is very likely to get you in hot water. The simple fact that Awardwallet is including advertising for a vendor that engages in practices that are clearly in contradiction with the T&C of most frequent flyer programs makes me question their integrity.

I suspect that AwardWallet doesn't even know that ad is on their site. I know that unacceptable ads have shown up on FT, and it has taken someone like you noticing and advising FT (and now IB) so that the ad agency can be advised to pull that advertising.

Unless they are outsourcing their emails then they have to know that add is there. I'd like an explanation from Awardwallet on this.

Unless they are outsourcing their emails then they have to know that add is there.

That's the way of the internet. Google is really the clearinghouse for these (there are also other companies that do this). Awardwallet would be able to block certain advertisers if they want, in Google, but they don't really get to approve each specific ad.

From the ads I see on AW, I'd say that all were from the creator of AW, and not through Google.

We would like to apologize to our members and let everyone know that the ad mentioned above has been removed/blocked and we will make sure that these types of ads do not appear in the future.

We would like to apologize to our members and let everyone know that the ad mentioned above has been removed/blocked and we will make sure that these types of ads do not appear in the future.

On a Sunday morning, no less.

Thanks - you guys continue to be impressive!

We would like to apologize to our members and let everyone know that the ad mentioned above has been removed/blocked and we will make sure that these types of ads do not appear in the future.

Thanks for the quick response/action and commitment to prevent this from happening going forward.

On a Sunday morning, no less.

Thanks - you guys continue to be impressive!

I must admit I too am impressed with their quick reply.

I'm not sure if Awardwallet is aware, but Wynham Rewards is not updating points properly, since they updated their website.

My points balance on AW shows 0, but when i log into WR it shows 64,000.

I'm not sure if Awardwallet is aware, but Wynham Rewards is not updating points properly, since they updated their website.

My points balance on AW shows 0, but when i log into WR it shows 64,000.

I've been experiencing the same problem. Hopefully it gets fixed soon.

From my experience (in the last 6 months or so), I have found Award Wallet to be the best at finding and fixing these type of issues (i.e. updating their web site when the hotels, airlines, etc, change theirs).

My experience is that the issue is fixed in 24-72 hours ....

I love Award Wallet!

I'm not sure if Awardwallet is aware, but Wynham Rewards is not updating points properly, since they updated their website.

My points balance on AW shows 0, but when i log into WR it shows 64,000.

longleaf - Thanks for the info. We are looking into this and should have it resolved soon.

AwardWallet is the best.

Just added my e-rewards & e-miles accounts which I had forgotten about.

I think every single reward program I participate in or have an account with is now on there.

lol! Just realized there's one thats not covered.

RiteAid Wellness plus program! :)

lol! Just realized there's one thats not covered.

RiteAid Wellness plus program! :)


rajuabju - We have added this to our dev plans. You should see this program added to AwardWallet in the near future.

Great site. I love checking all my balances at once.

I will be glad to check my Aegean Airlines balance too. Any chance you include this program?

Certainly agree with all others here, you guys have done a great job with awardwallet.com.

I would however, love to see the Brazilian Carriers included, when and if at all possible??

Tam
Smiles (Gol/Old Varig)
Azul (jet blue brazil)

pleaseeeee ;-)

Thanks in advance,and keep up the amazing work!

And Mike's Deli next to my office has a card punch reward program (buy 10 sandwiches, 11th free, punches expire 2 months from the first punch if unredeemend).

Would love for Awardwallet to track this for me... :eek:

I will be glad to check my Aegean Airlines balance too. Any chance you include this program?

alterman - We have added Aegean Airlines to our dev plans. Will let you know when it has been added.

Thanks for the suggestion.

And Mike's Deli next to my office has a card punch reward program (buy 10 sandwiches, 11th free, punches expire 2 months from the first punch if unredeemend).

Would love for Awardwallet to track this for me... :eek:

Mr. Leff,

Please send us 4 completed (10 punches) unexpired punch cards and we will see what we can do. We may need more cards in order to implement this program depending on the quality of the sandwiches :D

Please send us 4 completed (10 punches) unexpired punch cards and we will see what we can do. We may need more cards in order to implement this program depending on the quality of the sandwiches :Dyour sense of humor just earned you a donation/upgrade!

award wallet- FYI

Diners club not updating correctly. i believe for whatever reason the website is being directed to diners club international versus dinersclubus.com. Probably has to do with work they were doing on website the last 2-3 days

lol! Just realized there's one thats not covered.

RiteAid Wellness plus program! :)


We have added support for RiteAid Wellness Plus program.

Enjoy :-)

Overall this service is great and I absolutely love it. You guys seem to be pretty responsive so I thought I'd post a couple suggestions.

1. Big Crumbs doesn't update properly, I got paid by them a week ago but I'm still showing that I have a balance in the account.

2. I went to upgrade last night and saw that there was an option to "invite 5 people to join AwardWallet" and we will upgrade you for free. I decided to pursue that option but after sending invites to 15 of my friends I saw that in reality this option should have been titled "Get 5 people to join AwardWallet and we will upgrade your account for free."

There's a big difference between inviting someone to join and them actually accepting and signing up. I definitely think this service is worth some money so I donated anyways when I upgraded my account but I was mildly annoyed about the wording of that upgrade option and thought it was somewhat deceptive (although I think it was probably just poor wording rather than a deliberate attempt to deceive).

Anyways overall great program and keep up the good work.

Overall this service is great and I absolutely love it. You guys seem to be pretty responsive so I thought I'd post a couple suggestions.

1. Big Crumbs doesn't update properly, I got paid by them a week ago but I'm still showing that I have a balance in the account.

We are looking into this and will have it resolved shortly.


2. I went to upgrade last night and saw that there was an option to "invite 5 people to join AwardWallet" and we will upgrade you for free. I decided to pursue that option but after sending invites to 15 of my friends I saw that in reality this option should have been titled "Get 5 people to join AwardWallet and we will upgrade your account for free."

There's a big difference between inviting someone to join and them actually accepting and signing up. I definitely think this service is worth some money so I donated anyways when I upgraded my account but I was mildly annoyed about the wording of that upgrade option and thought it was somewhat deceptive (although I think it was probably just poor wording rather than a deliberate attempt to deceive).

We will update the wording and try to make this more clear.

Thanks for the feedback it is always appreciated.

Overall this service is great and I absolutely love it. You guys seem to be pretty responsive so I thought I'd post a couple suggestions.

2. I went to upgrade last night and saw that there was an option to "invite 5 people to join AwardWallet" and we will upgrade you for free. I decided to pursue that option but after sending invites to 15 of my friends I saw that in reality this option should have been titled "Get 5 people to join AwardWallet and we will upgrade your account for free."

There's a big difference between inviting someone to join and them actually accepting and signing up. I definitely think this service is worth some money so I donated anyways when I upgraded my account but I was mildly annoyed about the wording of that upgrade option and thought it was somewhat deceptive (although I think it was probably just poor wording rather than a deliberate attempt to deceive).

Anyways overall great program and keep up the good work.

We updated the wording. Hope this is a little more clear.

"Also, if you invite and get 5 people to join AwardWallet, we will upgrade your account for free. "

We updated the wording. Hope this is a little more clear.

"Also, if you invite and get 5 people to join AwardWallet, we will upgrade your account for free. "


Impressive responsiveness per usual! You guys really seem to have mastered the concept of not only listening to your customers but improving your offering based upon those recommendations. I realize that this only becomes more difficult as companies expand but I hope you guys continue with these habits.

Joined a month ago, love it, just donated today. Its just the right thing to do!

FYI-AA rewards network link on the balance page takes you to rewardsnetwork.com

instead of aa.rewardsnetwork.com stopping it from logging you in automatically.

if that could be fixed that would be great! love my dining points!

keep up the great work guys!

Hey Awardwallet, did you get my previous message:

"Please try to add Borders, Barnes & Noble and Amazon on your other programs list! Thanks."

Also, I must have gotten five people added every month from this thread. Free upgrade possible now that my 6 months have expired?

I only have around ten accounts that are almost never active so am too cheap to pay up for now.

Aug 29, 2010 - AwardWallet has released Version 1.0 of its iPhone app for AwardWallet members. Now AwardWallet members can view their frequent flyer miles, hotel, car and credit card points from their iPhone. In this release of the AwardWallet iPhone application members will be able to:

* Login to AwardWallet with existing credentials (must be an existing AwardWallet member, Free to join)
* Display a list of your reward programs added via the AwardWallet web site
* View detailed reward program information like Balance, Last Update and Point Expiration
* Update award program to get the most current balance information
* View reward information while offline

http://awardwallet.com/forum/viewtopic.php?f=16&t=245&start=0&sid=12225b1c63038eb90e4b1a2a8fbf5578

It is $1.99 and so far looks pretty good. One thing I miss right off the bat though are the different views for Recently Changed, Active Accounts, and All like they have on their website. I often check Recently Changed but that is not easy to see on the app as of yet. It is their first release so I'm sure new features will be added as they get a feel for which ones have the greatest demand.

It is $1.99 and so far looks pretty good. One thing I miss right off the bat though are the different views for Recently Changed, Active Accounts, and All like they have on their website. I often check Recently Changed but that is not easy to see on the app as of yet. It is their first release so I'm sure new features will be added as they get a feel for which ones have the greatest demand.

I was pretty happy to see this as well. I second to comment about the recently changed view, as well as the line that shows how much that account increased/decreased by. But overall it's pretty good for a first version app.

I've been searching for an app and given great recommendations on FT, I'll give it a test drive. Thanks FT ^

Aug 29, 2010 - AwardWallet has released Version 1.0 of its iPhone app for AwardWallet members.



Dear AwardWallet : The AppleApp program is currently listing my entries alphabetically. Is it possible to have it listed by hotel and flyer programs categories please? Thanks.

i'm having problems with the auto log-in feature in awardwallet's iphone app. any time i try to auto log-in to a frequent flyer or hotel rewards account, a message pops up and prompts me for my log-in info. this pop-up message does not display properly on the screen, as i can only read the bottom half of the message.

anyone else seeing this?

anyone else seeing this?

+1.
I suspect the reason is that I saved my password to my PC and not on the Award Wallet server. Hence I need to re-enter the credentials. Having said that, the dialog box should be designed to appear within the screen visible area.

I love AwardWallet, but fairly frequently it stalls on an airline or hotel site. I wish that after some period of no success, it would move on to the next.

I love AwardWallet, but fairly frequently it stalls on an airline or hotel site. I wish that after some period of no success, it would move on to the next.

Question for AwardWallet, since I'm too lazy to look at the code myself: I'm guessing you query the airline sites server-side rather than with client-side AJAX? If so, it should be fairly simple (and you should have plenty of bandwidth) to parallel-ize the requests. That would not only speed up the process, but it would mostly solve the problem seen above (though a timeout would still be a good idea).

Also, it seems you do background updates without use needing to manually update--is that daily?

Dear AwardWallet : The AppleApp program is currently listing my entries alphabetically. Is it possible to have it listed by hotel and flyer programs categories please? Thanks.

Unfortunately it is not possible today and it won't be in the next release. If you are looking for a specific program you can try the search option though.

i'm having problems with the auto log-in feature in awardwallet's iphone app. any time i try to auto log-in to a frequent flyer or hotel rewards account, a message pops up and prompts me for my log-in info. this pop-up message does not display properly on the screen, as i can only read the bottom half of the message.

anyone else seeing this?

I've seen this bug when I was testing it. I thought we fixed it. Perhaps we fixed it for some scenarios but not for all. So what it is prompting you for is your AwardWallet password, not the loyalty program's password. I've forwarded this post to the dev guys. If we can reproduce it we will fix it in the next release.

I love AwardWallet, but fairly frequently it stalls on an airline or hotel site. I wish that after some period of no success, it would move on to the next.

I've forwarded this to the dev team.

Question for AwardWallet, since I'm too lazy to look at the code myself: I'm guessing you query the airline sites server-side rather than with client-side AJAX? If so, it should be fairly simple (and you should have plenty of bandwidth) to parallel-ize the requests. That would not only speed up the process, but it would mostly solve the problem seen above (though a timeout would still be a good idea).

Also, it seems you do background updates without use needing to manually update--is that daily?

Theoretically we could run this in parallel. The idea is that you shouldn't have to do a "Check All" as we check the balances anyway in the background about once every 1.5 - 2 days. Thanks for the feedback though, this is definitely something to consider going forward.

+1.
I suspect the reason is that I saved my password to my PC and not on the Award Wallet server. Hence I need to re-enter the credentials. Having said that, the dialog box should be designed to appear within the screen visible area.

No it has nothing to do with passwords stored locally. We are prompting for the AwardWallet password. This is a security feature in case if you loose your phone noone can use the auto-login without knowing your master AwardWallet password.

Will Award Wallet be adding support for Saudi Arabian Airlines in the future?

Will Award Wallet be adding support for Saudi Arabian Airlines in the future?

Shoot them an email. I asked about ML Signature Visa support and they added it within a couple of days! After that, I upgraded to Plus.

Very impressed with AwardWallet and just upgraded to Plus.

Me too. :o

If they could somehow deal with not hanging while updating the balances and adding that "check balances" button near the top instead of having to scroll all the way down....AW would be Number 1^

If they could somehow deal with not hanging while updating the balances and adding that "check balances" button near the top instead of having to scroll all the way down....AW would be Number 1^


Yes - +1 on putting the "check balances" button near the top!

If they could somehow deal with not hanging while updating the balances and adding that "check balances" button near the top instead of having to scroll all the way down....AW would be Number 1^

Better yet, just automatically check all balances daily at 1:00am.

I love AwardWallet, but I certainly have had trouble with it hanging in recent weeks. It's frustrating. And then if I begin again, it starts from account one all over again.

I am having similar problem.

I love AW, but as has been mentioned, I would love it more if the point updates gave some indication of how long ago the account's balance changed. Otherwise, it's awesome!

I love AwardWallet, but I certainly have had trouble with it hanging in recent weeks. It's frustrating. And then if I begin again, it starts from account one all over again.

Awesome program. Best out there. Kudos for so quickly fixing "dead links". But...I am having serious "hanging" problems all of a sudden, too. Wonder what's causing this for all of us?

Awesome program. Best out there. Kudos for so quickly fixing "dead links". But...I am having serious "hanging" problems all of a sudden, too. Wonder what's causing this for all of us?

Me, too. It's been getting progressively worse for about 2 months now, but suddenly AwardWallet.com has become basically useless.

Maybe they should focus on fixing the website rather than adding T.G.I. Fridays (give me more cholesterol) as a program.

I have to agree, the hangouts have been very frequent recently.
In addition, awardwallet did not pick up any of my trips in the last four or so weeks.

I haven't had any issues in the past two weeks.

I'm hoping they add eBay bucks to the list!

Does AwardWallet still have access to WN accounts? TripIt was served with a cease & desist for their similar service (http://www.wanderingaramean.com/2010/10/southwest-to-tripit-buzz-off/) on the TripIt Plus product, with WN claiming a violation of the southwest.com T&C and intellectual property rights. And TripIt says that they aren't the only ones affected by these demands.

Bad move by WN, I think, but within their rights.

Does AwardWallet still have access to WN accounts? TripIt was served with a cease & desist for their similar service (http://www.wanderingaramean.com/2010/10/southwest-to-tripit-buzz-off/) on the TripIt Plus product, with WN claiming a violation of the southwest.com T&C and intellectual property rights. And TripIt says that they aren't the only ones affected by these demands.

Bad move by WN, I think, but within their rights.

Last time I checked, abiet a few weeks ago it was working.

Several weeks ago Southwest told Award Wallet not to try to do so; therefore Award Wallet no longer accesses/records Southwest account balances. Award Wallet does allow you to manually record the balances yourself for record keeping. They also ask you to contact Southwest and ask them to change their policy.

Use it weekly with no lockup
Works as promised

I love AW, but as has been mentioned, I would love it more if the point updates gave some indication of how long ago the account's balance changed. Otherwise, it's awesome!

I'm new to this but I see this function already there (maybe it's newly added between then and now). Anyway, just for those who don't know, move your mouse over to the sign infront of the program name, you will see a window with a balance history chart.

I just signed up a few days ago, but I've moved all my miles/points accounts over from Fidelity.

I just found a brand new mile tracking website, usingmiles.com

Looks great!!!! Stores, tracks, and books the miles/points for airlines, hotels, credit card, and rental car programs.
I signed up for award wallet, but I didn't like the interface and it didn't sync with WR.

spangenberg :
'usingmiles' looks interesting - but it is in beta right now - so you require an invite from an existing member to signup.
Could you forward me a 'usingmiles' invite to wa.path1@gmail.com.
thanks

I love AW, but as has been mentioned, I would love it more if the point updates gave some indication of how long ago the account's balance changed. Otherwise, it's awesome!

Hover over the + sign of the program and a bar chart with dates appears that shows history

In what areas that awardwallet.com is better than points.com? I only have accounts with points.com and thinking about trying something new. Points.com seems a bit slow to me.

In what areas that awardwallet.com is better than points.com? I only have accounts with points.com and thinking about trying something new. Points.com seems a bit slow to me.

It's a pretty different animal, really. Points.com is largely about trading and buying points, and is, at the moment, extremely slow, buggy, and all around painful to use.

On the other hand, AwardWallet is really just for tracking points, and is fast, efficient, and pretty lightweight.

I agree with others that the interface could use an upgrade, but not at the expense of the Points.com upgrade, which basically ruined that site for me.

Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; PalmSource/Palm-D062; Blazer/4.5) 16;320x320)

I really like AW especially the fact that they log you in automatically when you click. why can't mint.com have such a feature (or fo they?)

i tried awardwallet but was bugged that it didn't work with southwest, it was a little clunky to, i liked that they logged you automatically in the programs, but i recently switched to usingmiles.com and it works great! a lot better than awardwallet and points, and they support southwest RR credits.

I love AwardWallet, but I certainly have had trouble with it hanging in recent weeks. It's frustrating. And then if I begin again, it starts from account one all over again.

I'm thinking of using AW, but would like to know whether the problems that SD1K and others reported are still going on. Any updates on this?

It got better, no problems anymore.
Awardwallet is the way to go.

AwardWallet is excellent. Yes it tracks all your FF programs. The real jewel is the flight tracker and change updater in the Plans module. AW is on the way up. Points.com is on the way down.

[QUOTE=Jim055;15109874]AwardWallet is excellent. Yes it tracks all your FF programs. The real jewel is the flight tracker and change updater in the Plans module. AW is on the way up. Points.com is on the way down.[/QUOTE

Has anyone else noticed that in the past few weeks aw hangs? It is getting a little annoying. Maybe my computer?

[QUOTE=Jim055;15109874]AwardWallet is excellent. Yes it tracks all your FF programs. The real jewel is the flight tracker and change updater in the Plans module. AW is on the way up. Points.com is on the way down.[/QUOTE

Has anyone else noticed that in the past few weeks aw hangs? It is getting a little annoying. Maybe my computer?

No hanging on my end. Maybe try clearing your broswer's cache?

when a program changes its webpage (e.g., like delta did a month or two ago), awardwallet has to change the way it accesses that page to get updated info. you can click the "contact us" link to send them a message about it. they seem to take care of changes within a few weeks at most.

there are other factors that can cause hangs, such as a lot of traffic at the program's website making it difficult for awardwallet to log in. checking your balances when the program website is updating (3-6am EST is probably the most common window) could also cause timeouts.

if you store your passcodes locally, check to see if you've lost data. i recently wiped my firefox browser's cache, cookies, and history, and had to re-enter my passwords.

I'd like to get an invite to usingmiles.com can anyone please send me an invite? It is my username here on flyertalk @ gmail.com

Thanks!!

One of my rewards accoutns currently has 0 points, but awardwallet is showing almost 300,000. Too bad I can't redeem through awardwallet directly.

AwardWallet is fantastic and I have no issues with it. It might occasionally get stuck during an update, but almost always resolved pretty quickly.

Sucks they dont do Southwest, but thats because WN is blocking them, not because they dont want to support them.

I track over 30 programs for 4 people, and its a fantastic resource

thanks I am going to give it a try

Autologging into my Delta account has not been working for the last 4 or 5 days. Just hangs up.

Autologging into my Delta account has not been working for the last 4 or 5 days. Just hangs up.

Usually I find that if you click on the link to the particular program that is giving you issues and do a manual log-in it will fix the auto-login feature.

When using Awardwallet, you can either store the info on their server or on your PC.

In the past I have been saving it on my PC for security reasons as I view access to my miles the same as access to my bank account. Meaning that if somebody broke into their server, I could lose all of my miles. However I have repeatedly needed to re-input the info on my PC because I periodically erase the cookies which is a real pain in the butt.

Where do most people save their awardwallet info?

PC or Server?

I have a IT background, and I do the same as you due to security concerns with my passwords stored on AwardsWallet servers.

I also clear my cookies every now and then, so it's a bit of a hassle to have to re-input my passwords.

But otherwise, AwardWallet has been pretty good.



Where do most people save their awardwallet info?

PC or Server?

I thought about doing PC side, but then I thought I save all my passwords for bank, brokerage and all financial accounts with mint.com. So I stored them server side

I thought about doing PC side, but then I thought I save all my passwords for bank, brokerage and all financial accounts with mint.com. So I stored them server side

I do PC side (Mac, really) but therefore my iPhone app is pretty useless. I've thought about making all new passwords and just relenting.

I also use Mint.com for a few accounts, so I see the logic, except that Mint is a much more established company with a much wider base, so if there were a security problem, there would be lots of help from the bank side. No offense to AwardWallet, but it's just a much smaller company, so I'm a little more reluctant.

Any thoughts about whether to pay for Award Wallet? They offer some info about accounts only to paying customers. What do FTers think about the value?

Any thoughts about whether to pay for Award Wallet? They offer some info about accounts only to paying customers. What do FTers think about the value?

Easily worth the money to me. I pay $5 every six months.

I wouldn't bother paying if there is someone else out there offering it for free.

Any thoughts about whether to pay for Award Wallet? They offer some info about accounts only to paying customers. What do FTers think about the value?

I chip in every 6 months because I think they deliver excellent value and are constantly working to improve their product.

I wouldn't bother paying if there is someone else out there offering it for free.

Wrong attitude. Award Wallet is an excellent product. It deserves to make a profit and stay in business. To make a profit it has to make MONEY! If it doesn't make money it will cease to exist.

In the long run, free never lasts and you get what you pay for.

I'm an active PAYING customer of Award Wallet and will gladly continue to do so.

Wrong attitude. Award Wallet is an excellent product. It deserves to make a profit and stay in business. To make a profit it has to make MONEY! If it doesn't make money it will cease to exist.

In the long run, free never lasts and you get what you pay for.

I'm an active PAYING customer of Award Wallet and will gladly continue to do so.

+1 (more)

Well worth the $1-$2 a month I contribute to track 100+ accounts for myself and my family.

You get what you pay for .... Award Wallet is the best such miles/points tracker that I have ever used.

I'm willing to pay when there is a marked difference and a differentiation out there. Right now I do not see that for my needs with Award Wallet.

There are other ways for these companies to make money and stay in business without charging their members. I generally prefer those approaches as a customer.

There are other ways for these companies to make money and stay in business without charging their members. I generally prefer those approaches as a customer.

You have a higher tolerance for crap than I do.

Saw this in their weekly newsletter, pretty cool!



This holiday season AwardWallet is pleased to offer a 12 month AwardWallet Plus upgrade to any user that writes an online article or blog about us! You can summarize our website’s service, write a review, or even a testimonial how AwardWallet has improved your rewards program experience.

To receive this free upgrade you must email the hyperlink of your online article or blog to sgempeler@awardwallet.com by January 14th, 2011.

I have checked out a bunch of different sites that allow you to see all of your accounts, and awardwallet is the best. Its super easy to use and its a really crisp way of seeinng where you are at!

Highly recommend it!

I always lost track of all my miles/points previously since I don't have time to check them all the time. Now, just like Lucky (one mile at a time) said, I couldn't help but checking it several times a day.

I confirm the comments that Award Wallet is the best product
for tracking.
They have also added programs which I have requested.;)

Love the iPhone/iPad app too.

Love the iPhone/iPad app too.

^

Award Wallet is an excellent product. since i subscribed to it i have a full control of my various millege accounts.

I've been using Yodlee money center for a few years to track my rewards. Its interface is nicer than Award wallet and since Yodlee is used to track bank/credit card accounts as well, I guess the security must be better. Only downside is that they don't have an iPhone/iPad app yet. But its FREE, so I can't complain.

Award Wallet is an excellent product. since i subscribed to it i have a full control of my various millege accounts.

I've been using Yodlee money center for a few years to track my rewards. Its interface is nicer than Award wallet and since Yodlee is used to track bank/credit card accounts as well, I guess the security must be better. Only downside is that they don't have an iPhone/iPad app yet. But its FREE, so I can't complain.

I use Yodlee too. It is an excellent product and tracks miles flawlessly.
Award Wallet stands out because:
1. It tracks your "expiration dates"
2. It tracks your reservations
3. It tracks "changes" to your reservations.

Never mind, I mixed up AwardNexus and Award Wallet.

how often does awardwallet update? I checked a few times yesterday and today and it says the data was updated on Jan 10.

how often does awardwallet update? I checked a few times yesterday and today and it says the data was updated on Jan 10.

Automatic updates with emails happen weekly from what I understand but you cal log in and click on "update all" to get a real time status anytime.

another vote for awardwallet.com. its such a great tool!

I really like awardwallet also, however, there do appear to be some flaws in the data - for example, for Amtrak Guest Rewards it shows the expiration as 3 years past any activity, however, AGR requires points earned by riding the train (or the cc which I do not have) - so there's some hazard there if you trust the expiration date it's populating - that said, I like AW a lot - but I think it's a good idea to verify the data.

I really like awardwallet also, however, there do appear to be some flaws in the data - for example, for Amtrak Guest Rewards it shows the expiration as 3 years past any activity, however, AGR requires points earned by riding the train (or the cc which I do not have) - so there's some hazard there if you trust the expiration date it's populating - that said, I like AW a lot - but I think it's a good idea to verify the data.

I would send them your suggestion or feedback - they have been extremely responsive and helpful thus far.

I have nothing but praise for Award Wallet. It does everything I need with my accounts.

Has anyone heard through the grapevine about AwardWallet coming out with something significant? A new app, travel tool maybe?

There seems to be a lot of buzz floating around the internet the past few days :p

Great service. Well worth $5/6 months.

YMMV but this site is always sending me false expiration dates on my airline miles. Shows short-term upcoming expiration dates for AA and other airlines when, in fact, the expirations are a year or more in the future. And not when I have just recently had some activity to extend the dates - in some cases the dates were extended months ago and the short-term expiration notice still shows up.

YMMV but this site is always sending me false expiration dates on my airline miles. Shows short-term upcoming expiration dates for AA and other airlines when, in fact, the expirations are a year or more in the future. And not when I have just recently had some activity to extend the dates - in some cases the dates were extended months ago and the short-term expiration notice still shows up.

My expiration dates are correct. I just got 500 miles on United from this "Big Fish" and the date has been extended immediately. All others dates are correct too. Only Lufthansa has "Expiration Unknown" ... and I don't see an expiration date on my LH account.

My expiration dates are correct. I just got 500 miles on United from this "Big Fish" and the date has been extended immediately. All others dates are correct too. Only Lufthansa has "Expiration Unknown" ... and I don't see an expiration date on my LH account.

Same exact experience for me. I find their expiration dates to be very reliable. I'm over a year in, and they haven't given me any false info on that front that I've noticed yet, and I haven't had any miles expire anywhere.

Wow! Go AwardWallet design!

Wow! Go AwardWallet design!

Do you like it? I kind of hate it, and liked the old version much more. It was clearer, showed more information on a single screen, and the color scheme would be a fitting for a politician's poorly designed website. Wish there were an option to revert back, but I can't find one.

Do you like it? I kind of hate it, and liked the old version much more. It was clearer, showed more information on a single screen, and the color scheme would be a fitting for a politician's poorly designed website. Wish there were an option to revert back, but I can't find one.

Indeed, new design is very hard to follow for me.

Yup - my first reaction was, glad they're thinking about interface design, but I don't like this change.

But I'm willing to bet that it's just the issue of change I don't like, and that I'll grow to like the design. These guys seem pretty on the ball to me. I'm guessing they thought this through.

I was hoping that I'd find "Check All Accounts in This View" on top now, but no such luck.

Indeed, new design is very hard to follow for me.

+1. I like the design on the home page (before logging in), but I can't stand the new design of the "My Balances" page. Yikes.

All it opens for me now is a small window when I try to log on and I need to scroll around in the window to see just a few letters at a time!

All it opens for me now is a small window when I try to log on and I need to scroll around in the window to see just a few letters at a time!

This was a bug related to http protocol and IE browser. Login has to go via https and in IE if you were to hit the page form http://awardwallet.com it would fail like that because the authentication always happens via https. Long story short, it has been addressed. Sorry we should have done a better job at testing this stuff.

I also seriously dislike the redesign. The old design was much simpler, more compactly displayed and easier to read.

I also concur that the "Update all accounts" button should be at the top; it's annoying to scroll down through 25 accounts to find it each time.

Don't get me wrong -- I love the site -- I'm just not thrilled with how it looks now.

I was hoping that I'd find "Check All Accounts in This View" on top now, but no such luck.
i had the same first thought when i saw the site redesign, and share the letdown that others have expressed.

Please, bring the old design back.

Award Wallet is the best program I've used by far. Mile Tracker was a constant hassle, whereas Award Wallet rarely goes more than a day without addressing a problem. They have also done a great job of adding new programs. I gave $10 for the upgraded service, but I am going to give more new time around. One click in the morning and I know what's going on with my accounts!

Hate to say this, because I believe you guys put a lot of work into this,

but the new design, is not good. Sorry!

Actually liked to old color scheme better, but that is a matter of taste.

The current Font and Graphic size are WAY too big. Not enough info is being presented per inch of screen, it was fine the way it was.

And as much as I am amazed to hear myself say this, the rows are too tall causing too much white space between rows of data.
We all need white space, but this is now too much, I think you had it right before

The entire column on the lefthand side of the page under the AwardWallet.com logo, and under the "Welcome Back, USERNAME is too wide.
It takes up too much of the available screen real estate.

Please Please adjust the font size and row height if nothing else.

Everyone should go vote in the forums
http://awardwallet.com/forum/viewforum.php?f=16
to vote on if they like the new design or not...

I love all the work you guys do, but this one is a miss....

I love the tool, but the new design is absolutely horrible as far as the user experience is concerned . I wonder why they even changed it?

The old design was clean, functional, and just worked . I honestly can't name a single thing that I like about the new design - it fails on every possible level.

+1.

Would appreciate if Award Wallet would put some sort of button on the screen with an option to switch to a more compact view.

I agree, font size is WAY too big. I could deal with the change if this was fixed/changed. In IE I turn the zoom to 75%, but then have to restore it to 100% when I leave the site.

Maybe you could have an option of the two skins, with a preference setting?

YMMV but this site is always sending me false expiration dates on my airline miles. Shows short-term upcoming expiration dates for AA and other airlines when, in fact, the expirations are a year or more in the future. And not when I have just recently had some activity to extend the dates - in some cases the dates were extended months ago and the short-term expiration notice still shows up.


Mea culpa. :o I was the problem, not award wallet. I had not updated some passwords and therefore was getting out-of-date results. All updated now and award wallet is 100% correct.

:td: on the new design.

Yodlee is doing the same design with its beta. Its not good either.

Would someone from AW please tell us the in-depth details as to why AW feels it is necessary to use this type of design?

AW is taking a huge step backwards. WHY?

:td: on the new design.

Yodlee is doing the same design with its beta. Its not good either.

Would someone from AW please tell us the in-depth details as to why AW feels it is necessary to use this type of design?

AW is taking a huge step backwards. WHY?

That's what I'm wondering myself.

Tellingly, the SiteAdmin on Awardwallet's forum said, in response to criticism, that "[e]veryone has a different perception of what looks good, that is why our main focus is on functionality and not the design."

If their focus is on functionality, not design, why mess with a clean, attractive, adequate interface? Why not make the layout changeable? Really feels like they are hurting themselves with their choices.

That's what I'm wondering myself.

Tellingly, the SiteAdmin on Awardwallet's forum said, in response to criticism, that "[e]veryone has a different perception of what looks good, that is why our main focus is on functionality and not the design."

If their focus is on functionality, not design, why mess with a clean, attractive, adequate interface? Why not make the layout changeable? Really feels like they are hurting themselves with their choices.

Yeah, the more I use it, the more I agree. I thought I'd start to like it, but that's just not happening. In fact, it's starting to grate on me.

So much wasted white space! I'd rather have a very, very compact design where I could even see 40 accounts on one screen. Scrolling is a pain.

Yikes, this is an absolutely awful design. I'm sure a lot of effort went into designing it, but it has to go

I have to agree on the site design complaints. The colors aren't a big deal to me but the font size, row height/width, graphics, etc. are just all way too big for my taste. Generally just seems a pretty poor use of real estate. I've actually looked down at my browser zoom level a few times expecting to see I accidentally set it to 150% but nope - just 100%.

One the plus side I like how I can go to one person and still have the three views of All, Recently Changed, or Active for that particular person. Maybe this was there before and I'm just now noticing it.

yep, horrible

and old design was so nice.

I'd give it a 6.

Yikes, this is an absolutely awful design. I'm sure a lot of effort went into designing it, but it has to go

I wouldn't be so sure? I loved the old design but agree that there's too much wasted real estate and scrolling required now... :confused: Maybe it's trying a bit too hard to be 2.0?

I agree, font size is WAY too big. I could deal with the change if this was fixed/changed. In IE I turn the zoom to 75%, but then have to restore it to 100% when I leave the site.

I'm having to do the same thing. Please change it back.

:td::td::td::td: Put my vote in for a "thumbs down" on the new interface. :td::td::td::td:

Yikes!

Does anyone *like* it, actually?

I've seen some neutral comments, but any fans out there?

Yikes!

Does anyone *like* it, actually?

I've seen some neutral comments, but any fans out there?

I like the new design and have faith that the AwardWallet guys will hear the suggestions regarding font size, etc. It's only been a few days but I'm already starting to get adjusted to the new look/features. Just takes time!

This will be a good thing for AwardWallet's future since they likely will be attracting a more mainstream audience.

The new very large font size displays especially poorly in Internet Explorer 6. I cannot even see the link at the bottom of the page to check all my accounts.

I've got IE8 on my PC at home, and AwardWallet displays properly. But here at work, the IT department tends to stick with old software and are reluctant to update. So now it looks like I may not be able to check my FF and hotel accounts while at work.

The siteadmin at awardwallet posted the following

"I will say one thing for sure, we are not rolling back to the old design, this one is here to stay but I agree we do need to tweak it."

The full thread is here - http://awardwallet.com/forum/viewtopic.php?f=16&t=415

I've tried and tried to get used to the new design, but wow it just sucks.

Totally confusing. I'm on the verge of looking elsewhere for reward program tracking. I dont care to go to the old design... just get me something thats better than this!

I really like the new design. The only hiccup for me is that I have a 24" widescreen that I use split screen and the new fixed-width design falls of the edges of my (1920 / 2 =) 960px wide window.

I've tried and tried to get used to the new design, but wow it just sucks.

Totally confusing. I'm on the verge of looking elsewhere for reward program tracking. I dont care to go to the old design... just get me something thats better than this!

Yeah - I'd take Courier font at this point.

I think it's time to start looking around. This is painful. I can't imagine that I'd pay again for this.

Yeah - I'd take Courier font at this point.

I think it's time to start looking around. This is painful. I can't imagine that I'd pay again for this.

Same here, I'm holding off upgrading to see what happens. The response by Awardwallet in its message board is less than promising however.

Maybe if enough of us fail to renew, they'll get the picture.

The thing is, they don't want to alienate users, right? So why are they being so stubborn?

Also - anyone else seeing weird behavior with the scroll bar on the floating window? It'll show that it's at the top, yet I see data from the bottom. When I touch it with the mouse, it jumps back.

I've never been a big fan of the floating and scrolling window overlay. It's too small, and I tend to scroll right off it, into the page.

So far it's annoying, but not horrible. Clean interface and simple is always my preference.

I agree, why are the fonts so big and why is there so much wasted space?

On my screen, the "award program" and "account" columns take up almost half my screen width, with 60% of that just blank space...

Has anyone sent them an email about this (or point them to this thread)? They've been really responsive to customer feedback in the past.

Edit: just noticed there's a thread on their forums about this: http://awardwallet.com/forum/viewtopic.php?f=16&t=415&start=0

Maybe if enough of us fail to renew, they'll get the picture.

The thing is, they don't want to alienate users, right? So why are they being so stubborn?

Hello, I am the "SiteAdmin" from AwardWallet. I wanted to address the stubbornness mentioned here. So it took us about 6 moths to come up with the new design. We get it that we failed miserably; however, for various technical reasons we can't roll back to the old design. It's not that we don't listen, but we have limited resources. Many things were addressed in the new design and a bunch of structural (behind the scenes) changes took place.

Here is the thing, we can't make changes overnight. We only have limited number of developers working on the site and we have to prioritize. For example when support for loyalty programs or itineraries stops working we have to go and fix it before we address design issues. A lot of that stuff is hidden from the end user so it looks like we are doing nothing and just being stubborn. In reality we are finding 24" monitors, taking a look at all the aspects of the site from different browsers on different monitors, and trying to adjust, while fixing and fine tuning our scraping technology. It really never stops.

So all we are saying is that we hear you and one way or another design issues will be addressed. Most likely we will create a setting in a profile "Regular design" / "Compact Design", but we can't make it happen overnight, so I've been asking users to hold their anger for about one or two months. During this time you will see design changes and we are open to constructive criticism during this time, but we need specifics.

Hope this helps, and I do want to say that we appreciate your support and understanding.

Hello, I am the "SiteAdmin" from AwardWallet. I wanted to address the stubbornness mentioned here. So it took us about 6 moths to come up with the new design. We get it that we failed miserably; however, for various technical reasons we can't roll back to the old design. It's not that we don't listen, but we have limited resources. Many things were addressed in the new design and a bunch of structural (behind the scenes) changes took place.

Here is the thing, we can't make changes overnight. We only have 3 developers working on the site and we have to prioritize. For example when support for loyalty programs or itineraries stops working we have to go and fix it before we address design issues. A lot of that stuff is hidden from the end user so it looks like we are doing nothing and just being stubborn. In reality we are finding 24" monitors, taking a look at all the aspects of the site from different browsers on different monitors, and trying to adjust, while fixing and fine tuning our scraping technology. It really never stops.

So all we are saying is that we hear you and one way or another design issues will be addressed. Most likely we will create a setting in a profile "Regular design" / "Compact Design", but we can't make it happen overnight, so I've been asking users to hold their anger for about one or two months. During this time you will see design changes and we are open to constructive criticism during this time, but we need specifics.

Hope this helps, and I do want to say that we appreciate your support and understanding.

Superb. I am perfectly willing to be patient if I know that the issues will be addressed. I have loved awardwallet in the past, and really want to continue using it (and donate again)...

Hello, I am the "SiteAdmin" from AwardWallet. I wanted to address the stubbornness mentioned here. So it took us about 6 moths to come up with the new design. We get it that we failed miserably; however, for various technical reasons we can't roll back to the old design. It's not that we don't listen, but we have limited resources. Many things were addressed in the new design and a bunch of structural (behind the scenes) changes took place.

Here is the thing, we can't make changes overnight. We only have limited number of developers working on the site and we have to prioritize. For example when support for loyalty programs or itineraries stops working we have to go and fix it before we address design issues. A lot of that stuff is hidden from the end user so it looks like we are doing nothing and just being stubborn. In reality we are finding 24" monitors, taking a look at all the aspects of the site from different browsers on different monitors, and trying to adjust, while fixing and fine tuning our scraping technology. It really never stops.

So all we are saying is that we hear you and one way or another design issues will be addressed. Most likely we will create a setting in a profile "Regular design" / "Compact Design", but we can't make it happen overnight, so I've been asking users to hold their anger for about one or two months. During this time you will see design changes and we are open to constructive criticism during this time, but we need specifics.

Hope this helps, and I do want to say that we appreciate your support and understanding.

Don't feel bad. Yodlee has an almost complete disaster on their hands with "the beta." Same font, spacing, scroll bar problems you are facing. The core idea, copy Mint's design, is flawed. I'm not a programmer, but my advise is, forget Mint. The owner sold early for a reason.

Constructive criticism: Reactivate old layout. Work on updating the color scheme. Red in the logo is fine. Red anywhere else is not.

Work on auto-updating of the Travel Plans module. With flight consolidation, this can be a real "deal maker" for you.

Work on the weekly email update. Tell me the "net" change. Do the math for me. Include changes to my flights and seats. Make your information indispensable to the business traveller.

Thanks for posting, site admin!

As long as you know there's a problem, sure, I can wait.

When I saw the quote from the thread on your site, I became concerned that your fast response was over. But your reasons make good sense, and as long as I know you understand how we feel, I'll stick it out.

I'm definitely relieved by your post.

I like the structure an placement of items on the new pages, but the oversize type, poor utilization of screen space, and garish color combination nets out to a bad result. No kidding, it looks like the web page my 11-year old did for a Saturday class recently.

For what its worth.....

Use the "zoom" feature on your browser, and zoom out once or twice, will make Awardwallet easier on your eyes.

The service is as useful as it was before, but the layout and large font makes it harder to access the functionality and the design isn't very elegant - maybe it's me but it looks like an American Airlines site with oversize font.

Work on the weekly email update. Tell me the "net" change. Do the math for me.+1

A "total" line would be nice for the iPhone app :)

+1

++

AwardWallet's Facebook application page has a free upgrade offer. I suggest "liking" their page to receive more updates about cool offers, miles deals and relevant travel info.

http://www.facebook.com/AwardWalletDotCom

The new UI is not the end of the world. AW still has great functionality and is better than the other options out there.

Any chance of adding GHA Discovery Points?