Currently sitting at the EWR bar with a quick baggage question. If tickets were purchased before Sept 1, old baggage fees apply? The agent here at EWR refused to listen to me even though that's what i gather from this webpage. http://www.midwestairlines.com/TravelTools/Baggage.aspx
Anyone else have experience with this? This is the third or fourth baggage issue I've had with Midwest in the past 3 months, and I'm ready to switch to Airtran.
newsmanhoss
Dec 28, 09, 7:52 pm
Currently sitting at the EWR bar with a quick baggage question. If tickets were purchased before Sept 1, old baggage fees apply? The agent here at EWR refused to listen to me even though that's what i gather from this webpage. http://www.midwestairlines.com/TravelTools/Baggage.aspx
Anyone else have experience with this? This is the third or fourth baggage issue I've had with Midwest in the past 3 months, and I'm ready to switch to Airtran.
AirTran could be an option for you, depending on which airports you tend to use and your travel patterns. If you become elite on AirTran, your first and second bag fees are waived. Midwest does not appear to waive bag fees for Executive or Aspire members of the Midwest Miles program.
blucys
Dec 28, 09, 8:44 pm
Midwest does not appear to waive bag fees for Executive or Aspire members of the Midwest Miles program.
I dont see any documentation on the midwest website after my quick check, but as I understand it, I do not have to pay for check baggage as a midwest executive member...cant confirm for aspire.
sideflare75
Dec 28, 09, 9:03 pm
Midwest does not appear to waive bag fees for Executive or Aspire members of the Midwest Miles program.
My wife is an Executive Member and she never pays for bags on Midwest.
MikeFromMKE
Dec 28, 09, 9:56 pm
Same on the Frontier side of things. Elite members get 2 free bags. I think you'll have a tough argument on any airline arguing a $5 difference. I realize the website says one thing but it also says travel after November 3. I'm sure all the agents are told after November 3 to expect $20 instead of $15.
knope2001
Dec 29, 09, 4:39 am
Midwest does not appear to waive bag fees for Executive or Aspire members of the Midwest Miles program.
First and second bag fees are indeed waived for both Midwest Executive and Midwest Aspire members. And with the new Aspire tier, elite status (with free checked bags) can be reached with with fewer annual flight segements on Midwest than on AirTran...18 segments on Midwest versus 25 on AirTran.
There are other differences (for example AirTran's year is a rolling 365 days rather than a calendar year on Midwest) but if one is talking about trying to earn elite status for free bags, it's only nine round trips on Midwest versus twelve round trips plus another segmenet on AirTran.
MostlyAir
Dec 29, 09, 7:52 am
If you didn't get the fee for the date that you purchased the ticket, either call or write in and Midwest will refund your bag. I had this issue a couple years ago when they first introduced the bag fees and they refunded me. I wasn't going to waste my time arguing with the ticket agent.
newsmanhoss
Dec 29, 09, 8:48 am
First and second bag fees are indeed waived for both Midwest Executive and Midwest Aspire members. And with the new Aspire tier, elite status (with free checked bags) can be reached with with fewer annual flight segements on Midwest than on AirTran...18 segments on Midwest versus 25 on AirTran.
There are other differences (for example AirTran's year is a rolling 365 days rather than a calendar year on Midwest) but if one is talking about trying to earn elite status for free bags, it's only nine round trips on Midwest versus twelve round trips plus another segmenet on AirTran.
They should really tout this on their website, because I saw nothing that said bag fees are waived for those with status.
And good point on the Aspire program. You're right...it is easier to achieve than FL's.
mke9499
Dec 29, 09, 11:28 am
They should really tout this on their website, because I saw nothing that said bag fees are waived for those with statu
First Two Bags Free – The first two bags are free for Midwest Miles Executives and anyone else traveling on the same itinerary.
It is posted - on the Midwest Miles Executive page:
Unfortunately, though, it's not listed with the general baggage information.
Wasn't there when I checked yesterday. Apparently, this forum must have an impact!
According to your link, Executive does give free bags, while the Aspire page does not indicate free bags. Perhaps that page hasn't been updated yet. ;)
blucys
Dec 29, 09, 4:23 pm
Wasn't there when I checked yesterday. Apparently, this forum must have an impact!
Your right...That's the page I checked out yesterday before posting and it was not listed there...Maybe we did have an impact.
RSVP
Dec 29, 09, 4:43 pm
Wasn't there when I checked yesterday. Apparently, this forum must have an impact!
Mostly Air strikes again.^^
MostlyAir
Dec 29, 09, 5:33 pm
Mostly Air strikes again.^^
Once again you are right, but the problem was that the Executive page was pointing to the Aspire content since yesterday afternoon. Thought you would have at least noticed that :p. We fixed it this morning when I read your posts and started looking at the pages and noticed the mistake.
Thanks for bringing the checked bags to light, otherwise we may have not noticed our mistake for awhile. I'll check on the Aspire checked bag fees for you and post a comment later.
Forum is seeming dead lately....must be everyone on vacation.
blucys
Dec 29, 09, 6:06 pm
Forum is seeming dead lately....must be everyone on vacation.
Go over to airliners.net
There is a fairly active thread going about some of the Frontier leadership team leaving: http://www.airliners.net/aviation-forums/general_aviation/read.main/4654945/
flyYX
Dec 29, 09, 9:03 pm
Forum is seeming dead lately....must be everyone on vacation.
I am thinking about starting a prediction thread for 2010 about Midwest/Frontier/MKE. That may spur some discussion since there is a whole lot of things to cover that I think may happen in 2010. It will take me time to compile my list but I hope to get it posted before Jan. 1st. If someone wants to start one before I post, please do. :)
msntriathlete
Dec 29, 09, 11:29 pm
Does YX waive the bag fees for full-fare tickets like F9 does? I can't find any indication on their website that they do.
RSVP
Dec 30, 09, 6:40 am
Thanks for bringing the checked bags to light, otherwise we may have not noticed our mistake for awhile. I'll check on the Aspire checked bag fees for you and post a comment later.
It's pretty convenient having you around here, at least we have someone to listen to our complaints for once.
MostlyAir
Dec 30, 09, 7:58 am
Does YX waive the bag fees for full-fare tickets like F9 does? I can't find any indication on their website that they do.
Are you talking about something like a Frontier Classic Plus or Classic ticket or something else?
newsmanhoss
Dec 30, 09, 8:16 am
Are you talking about something like a Frontier Classic Plus or Classic ticket or something else?
Maybe a close-in booking at the full non-refundable fare. What about if you purchase a signature seat at the time of booking? AirTran gives 2 checked bags free for anyone who buys a biz class seat in advance, or even if you upgrade to it at the counter.
MostlyAir
Dec 30, 09, 10:52 am
The only people that I found that are allowed free checked bags, according to our policies, are Midwest Miles Executives and Military.
From what we've found there are no free checked bags for anyone that purchases a signature/stretch seat or fully-refundable fare. Also, there are no free checked bags for Aspire members.
Please don't kill the messenger. :)
newsmanhoss
Dec 30, 09, 1:18 pm
From what we've found there are no free checked bags for anyone that purchases a signature/stretch seat or fully-refundable fare. Also, there are no free checked bags for Aspire members.
Then AirTran's biz class upgrades and elite program really are superior. If you purchase a biz class seat on airtran, your baggage fees are waived. If you're checking two bags on a short-haul flight, the net cost of the biz class seat is much lower than a signature seat on midwest.
knope2001
Dec 30, 09, 2:09 pm
I apologize for sending us down the Aspire road. I'm almost certain that the original item on the YX page mentioned the free bags...the only real difference between what the Aspire and Executive pages listed then was the 25% versus 50% mile bonus, and I remember being a little surprised that the Aspire benefits were pretty much identical to Executive other than the 25% versus 50% bonus. The current page of Aspire benefits is clearly shorter than the Executive benefits.
As for free bags included when upgrading to Signature, that would be problematic because the Signature upgrade is so much lower.
Two checked bags is $40 on AirTran, and the upgrade to Business Class on AirTran is $49-$129 per segment. So if a customer buys and upgrade and checks two bags for free, AirTran is still netting between $9 and $89 per segment for upgrading the passenger.
Two checked bags is $50 on Midwest, but the current upgrade fees to Signature are $20, $35, or $50 per segment. For a customer checking two bags to Denver, Midwest would be paying them $15 to upgrade to Signature (pay $35 upgrade fee to save $50 in baggage fees).
The alternative would be to raise Signature upgrade fees enough to cover the lost baggage revenue, but that means everybody pays roughly double the upgrade fee for Signature no mater how many bags you check or if your bag fees even apply. This way it's more a la carte in pricing, and more affordable.
Finally, regarding the free checked bags for full-coach on Frontier, I don't think it's quite that way. Let's say these are the fare buckets in a particular city pair:
Fare buckets for AAA - BBB
Y $310
B $265
K $190
V $150
Q $120
W $90
X $75
It's not Y, B and K fare buckets get free bags and others don't. Rather from whatever fare level is the cheapest you can buy three versions of that fare..."economy" is the cheapest fare, "Classic" is that very same fare plus an upcharge, and "Classic Plus" is that very same fare plus a bigger upcharge.
The upcharge to Classic or Classic Plus buys you a bundled set of amenities depening on which one you choose...things like a free assigned seat, priority boarding, free checked bags, bonus miles, etc. So if X class is available, you can buy a seat for $75 or you can choose pay the X class fare plus the upcharge to get Classic Plus. If K is the best fare class available, you can buy a seat for $190 or can choose to pay $190 plus the upcharge to get Classic Plus.
I've seen cases where the "Economy" and the "Classic" (not Classic Plus) fares are the same, usually in a walk-up fare situation on a full flight. But the free bags come from buying a "Classic" or "Classic Plus" ticket, and most of the time that's the lowest available fare plus an upcharge.
There's speculation on if Midwest will move to a similar pricing strategy, and perhaps they will. What concerns me most about this, however, is that this bundled delivery method is currently only available if you by at Frontier's web site. If you buy via another means...including the corporate travel tools or travel departments that many business flyers are required to use...there's no way to buy Classic or Classic Plus. You can only buy Economy. Where that is crummy is that Economy doesn't allow you a seat assignment. And Frontier's web site doesn't allow you to come back to your reservation and separately pay for a seat assignment on your own. On Midwest you have the option of coming back to your reservation on their web site and paying for a Signature upgrade, and on AirTran you have the option of coming back to your reservation and paying for a seat assignment. On Frontier, if you buy Economy, that's it until check in.
Hopefully if they do go to the multi-tier bundled pricing on Midwest this can be fixed. Midwest and Sabre put a great deal of effort into making the upcharge-for-Signature option available through delivery channels other than their web site. Hopefully they don't take a step backwards if they adopt the Frontier bundled pricing.
knope2001
Dec 30, 09, 2:56 pm
Then AirTran's biz class upgrades and elite program really are superior. If you purchase a biz class seat on airtran, your baggage fees are waived. If you're checking two bags on a short-haul flight, the net cost of the biz class seat is much lower than a signature seat on midwest.
But that's only if you're checking two bags. I look at it from the other direction where the upgrade fee on AirTran has the bag fees built in, and so I have to pay it no matter if I check bags or not.
MKE-FLL is a $50 upgrade on Midwest and a $99 upgrade on AirTran.
The effective cost to upgrade on MKE-FLL:
$50 on Midwest no matter how many bags are checked
$99 on AirTran if no bags are checked
$84 on AirTran if one bag is checked (save $15 on bag fees)
$59 on AirTran if two bags are checked (save $40 on bag fees)
Business class on AirTran includes a few extras like free drinks, so it's not a perfect apples-to-apples comparison. But the BASE upgrade fees are close to double on FL over YX.
One final note on the upgrade costs...checked bag fees are fully acceptable on an expense report. Upgrade fees are not. If I pay the AirTran upgrade fee out of my own pocket, the amount I'm saving in bag fees doesn't wind up in my pocket...it saves my client a negligible amount of his total bill from my company. Saving money on a waived baggage fees does me zero good. If I pay the Midwest upgrade fee out of my own pocket, the bag fees are still expensed to the client just like any other normal travel cost. So it's a no brainer in that regard depending on how the expense reports work.
It's very similar to having a bad experience at a hotel, complaining, and having them deduct the cost of one night. If you're traveling on an expense report, the benefit to you the traveler is zippo. Saving bag fees by paying for an upgrade is similarly a losing game for people on an expense report.
knope2001
Dec 30, 09, 3:09 pm
A side note about Signature. With four additional E190's coming into YX-branded flying by early February, 11 of Midwest's 24 "mainline" markets will have all or some flights with the 2x1 cabin. That increases to 16 of 24 city pairs with a premium section if you include Frontier's "stretch". The MKE-east coast markets will still be mostly E170 in February, but from what I've heard those will see upgrades as we get further into spring and more E190's arrive.