Midwest Airlines Midwest Miles (Pre-Alignment) - Midwest going downhill - just me or?




pmaddock
Dec 9, 09, 7:55 am
Is Midwest just going off a cliff or is it just me?

I flew with YX this week and it was just a mess flying DFW-MKE-DSM. Here's the details:

DFW-MKE flt -
a. aircraft got substituted with a Republic. The Republic plane was clearly visible but the GA decided to wait till about 25 min before the flt to announce the aircraft change givign a general announcement that if you checked in online you needed to go to the podium to re-check your seat assignment. The result was a total zoo as half the flt lines up at the podium. From the looks of it less than 10 people actually had seat changes - they should have called names.
b. Aircraft was a disaster - armrests were falling off - they had to use duct tape to do quick repairs. My seat recline was stuck at about 1/4 recline but I kept quiet as it was a full flight so I would have probably been kicked off.
c. net result was flt was late but made up time in air so only 10 minute late landing at MKE.
MKE - DSM
a. flt delayed - FA missed connection.
b. Back up FA arrived at MKE but didn't show -apparently ripped her pants. Don't most FA's carry a small change of clothes/uniform?
c. GA's had no info - all they did was keep moving out departure time in 10 minute intervals.
d. took nearly 2 hours to finally get an FA.

I realize that the FA situation was Murphy's law but the Republic jet really worries me. If they own Midwest and that's their idea on how to keep up a plane - Midwest and Frontier are in real trouble.

Some good points:
1. DFW ticket agent gave me a pass on being 2 lbs overweight on my bag. (yes, I'm lazy - too used to not worrying about bag weight on DL).
2. The BCC people are wonderfully helpful. After the GA finally relented on insisting we stay at the gate the BCC people monitored the flt and let me know when it was finally time to go.

Side note:
I see the 'Midworst' thread but it seems to be off talking about lightning issues so I decided to start a new thread.


cwe84
Dec 9, 09, 10:37 am
Is Midwest just going off a cliff or is it just me?

I flew with YX this week and it was just a mess flying DFW-MKE-DSM. Here's the details:

DFW-MKE flt -
a. aircraft got substituted with a Republic. The Republic plane was clearly visible but the GA decided to wait till about 25 min before the flt to announce the aircraft change givign a general announcement that if you checked in online you needed to go to the podium to re-check your seat assignment. The result was a total zoo as half the flt lines up at the podium. From the looks of it less than 10 people actually had seat changes - they should have called names.
b. Aircraft was a disaster - armrests were falling off - they had to use duct tape to do quick repairs. My seat recline was stuck at about 1/4 recline but I kept quiet as it was a full flight so I would have probably been kicked off.
c. net result was flt was late but made up time in air so only 10 minute late landing at MKE.
MKE - DSM
a. flt delayed - FA missed connection.
b. Back up FA arrived at MKE but didn't show -apparently ripped her pants. Don't most FA's carry a small change of clothes/uniform?
c. GA's had no info - all they did was keep moving out departure time in 10 minute intervals.
d. took nearly 2 hours to finally get an FA.

I realize that the FA situation was Murphy's law but the Republic jet really worries me. If they own Midwest and that's their idea on how to keep up a plane - Midwest and Frontier are in real trouble.

Some good points:
1. DFW ticket agent gave me a pass on being 2 lbs overweight on my bag. (yes, I'm lazy - too used to not worrying about bag weight on DL).
2. The BCC people are wonderfully helpful. After the GA finally relented on insisting we stay at the gate the BCC people monitored the flt and let me know when it was finally time to go.

Side note:
I see the 'Midworst' thread but it seems to be off talking about lightning issues so I decided to start a new thread.

I will try to go over these issues. I realize that some of these items are our fault and we do own those faults...

A. I think what you ment to say is that it was generic Republic Airways plane. We use it for both US and YX operations. This plane was originally owned by MidAtlantic Airlines until they were sold to Republic Airlines. The GA handling of the situation I cannot say why they didn't do what you suggested.

B. I worked on that plane two days ago and yes there are a couple of armrests that are in the process of being replaced. Thanks to some of your fellow travelers that sit there and pick at the rubber until it comes off. Embraer has only come up with replacing the whole armrest. However the contractor that makes them is having a hard time making them. The recline on your seat is another problem that Embraer is having a hardtime fixing. The seats are being replaced in a few months once the contractor can fill the order.

B. No we don't keep an extra change of uniforms. I think the only ones that do are the Asian carriers. Short of a few F/A's most will only carry the uniform that they are wearing for their trip.

C. Again thats the particular agent. They were told the info and chose not to relay it.

D. Call out time for a reserve F/A is 90 minutes from first call of notification.

Just a FYI all Midwest flights are operated by Republic, Chautauqua or Frontier. There are no MidWest airplanes left.

We do not skimp on our exterior aircraft MX as some on here would like to suggest. I think most people will realize that using speed tape (it is different from duct tape) to quickly fix a problem is better than delaying an aircraft for what could be days for a whole armrest replacement. Also after the flight you should have mentioned the problem to the F/A, MX would have flipped the lock so it wouldn't recline. Our company gives any flight crew member the right to refuse to fly an unsafe plane. I assure you that our aircraft are safe to fly.

tvnwz
Dec 9, 09, 1:45 pm
I have had no trouble on any flight operated by Republic. Everything ran smoothly.
I did--and still do--have a problem with one round trip to OMA not getting credited to my DL account.

That's it.


RSVP
Dec 9, 09, 4:35 pm
Duct tape on an aircraft is not an unusual sight.

Several years ago at FLL, a Midwest MD-80 was ready for departure, however, there was an overhead bin that wouldn't close. The captain called for maintenance (Delta) the bin was taped shut and we were on our way.

I'll take a quick fix for a simple problem any day rather than waiting for maintenance to repair it.

lougord99
Dec 9, 09, 4:43 pm
Everything you said is correct, except that duct tape is not a usual sight. Duct tape is an acceptable FAA means of walling off an unusable part of the aircraft. But if you are regularly seeing this, then you are seeing planes in worse shape than I am.

n735
Dec 9, 09, 7:13 pm
Everything you said is correct, except that duct tape is not a usual sight. Duct tape is an acceptable FAA means of walling off an unusable part of the aircraft. But if you are regularly seeing this, then you are seeing planes in worse shape than I am.




I agree. Duct Tape is unusual and should not be seen regularly. It's a sign maintenance is being delayed for some reason. I've seen it used maybe once every five years.

UA787
Dec 9, 09, 7:17 pm
I agree. Duct Tape is unusual and should not be seen regularly. It's a sign maintenance is being delayed for some reason. I've seen it used maybe once every five years.

Seriously dude, do everyone a favor and just stop posting on this site. You have the most worthless posts of all time. Republic is just as safe as every other US carrier because they all follow the same rules.

n735
Dec 9, 09, 7:38 pm
Seriously dude, do everyone a favor and just stop posting on this site. You have the most worthless posts of all time. Republic is just as safe as every other US carrier because they all follow the same rules.


No, I like posting on this site. Airlines do have minimum standards. Some airlines carry spare parts and some use duct tape.

I think the FAA minimum standard is that duct tape can be used for ten days on a arm rest.

MikeFromMKE
Dec 9, 09, 10:29 pm
That would technically be an FAA maximum, but your point is taken.

Duct tape is used for quick repairs on non-essential parts to avoid delaying departure. As cwe84 stated, they are aware of the issues with the armrests and currently working them out with the manufacturer.

ja_user
Dec 9, 09, 10:43 pm
No, I like posting on this site. Airlines do have minimum standards. Some airlines carry spare parts and some use duct tape.

I think the FAA minimum standard is that duct tape can be used for ten days on a arm rest.

I really don't care what the FAA standard is. I see Duct tape on every carrier I fly, of course, I have only flied 4 carriers... But they were all US based, and you know how we like our duct tape...


I welcome the maintance coming onboard with the roll, as opposed to calling the flight off because a Microphone doesn't work.

flightattendantsteve
Dec 9, 09, 11:45 pm
B. No we don't keep an extra change of uniforms. I think the only ones that do are the Asian carriers. Short of a few F/A's most will only carry the uniform that they are wearing for their trip.

D. Call out time for a reserve F/A is 90 minutes from first call of notification.


Ewww.... You could be on a 4 day trip wearing the same uniform???? Not even a fresh pair of pants or shirt?? That's just NASTY.... :td:

Doesn't RJet (YX if you wanna call it that) have "Ready/Hot Reserves" sitting at the airport in the event of a stranded or delayed crew member?? To keep another flight on time instead of delaying pax???

uavking
Dec 10, 09, 2:47 am
Ewww.... You could be on a 4 day trip wearing the same uniform???? Not even a fresh pair of pants or shirt?? That's just NASTY.... :td:


4 days is too much for you? Hmm, you'd be surprised to learn that a fair number of service academy cadets (supposedly America's best and brightest) go months on the same daily class uniform. Heck, I knew a few guys who went all four years on the same unwashed trousers. Granted, I preferred to send my stuff out at least every other week, but to each their own.

Anyways, back to the regularly scheduled topic...

cwe84
Dec 10, 09, 6:55 am
B. No we don't keep an extra change of uniforms. I think the only ones that do are the Asian carriers. Short of a few F/A's most will only carry the uniform that they are wearing for their trip.

D. Call out time for a reserve F/A is 90 minutes from first call of notification.


Ewww.... You could be on a 4 day trip wearing the same uniform???? Not even a fresh pair of pants or shirt?? That's just NASTY.... :td:

Doesn't RJet (YX if you wanna call it that) have "Ready/Hot Reserves" sitting at the airport in the event of a stranded or delayed crew member?? To keep another flight on time instead of delaying pax???

First of all most of us wash our uniforms at the hotel. Secondly its no worse than say a business man wearing the same suite over and over without sending it to the cleaners. Third if we are wearing a shirt we are required to wear an undershirt and most of us carry two or three of those... We do have hot reserves she was the one that ripped her pants...

n735
Dec 10, 09, 7:40 am
I really don't care what the FAA standard is. I see Duct tape on every carrier I fly, of course, I have only flied 4 carriers... But they were all US based, and you know how we like our duct tape...


I welcome the maintance coming onboard with the roll, as opposed to calling the flight off because a Microphone doesn't work.



Flied?

mke9499
Dec 10, 09, 7:41 am
... if we are wearing a shirt we are required to wear an undershirt and most of us carry two or three of those...

I really hope you are only referring to male FAs. :)

RSVP
Dec 10, 09, 2:40 pm
Everything you said is correct, except that duct tape is not a usual sight. Duct tape is an acceptable FAA means of walling off an unusable part of the aircraft. But if you are regularly seeing this, then you are seeing planes in worse shape than I am.

Would you rather wait on the ground for hours while they repair an overhead bin or have them tape it shut?

Not a major safety issue IMO.

knope2001
Dec 10, 09, 3:00 pm
I definitely saw duct tape more than a few times over the years on the YX / YX* DC9, D9S, FRJ, and BE1. (I don't recall it specifically on the 717 or M80, but I didn't log as much time on those over the years.) Nothing alarming or exceptionally widespread, but stuff like cracked arm rests or places where the plastic cover on a panel had come lose. Not classy, but it keeps the plane in service until the plane, a mechanic, time, and a part can all meet.

At least in the occasional duct-tape regard, that's probably not much different that in the "old days".

Tim34
Dec 11, 09, 9:07 am
I definitely saw duct tape more than a few times over the years on the YX / YX* DC9, D9S, FRJ, and BE1. (I don't recall it specifically on the 717 or M80, but I didn't log as much time on those over the years.) Nothing alarming or exceptionally widespread, but stuff like cracked arm rests or places where the plastic cover on a panel had come lose. Not classy, but it keeps the plane in service until the plane, a mechanic, time, and a part can all meet.

At least in the occasional duct-tape regard, that's probably not much different that in the "old days".

WOW I have never seen that on a plane before. I probably would not fly an airline that did that. If they don't care at all about appearance what else do they not care about?

mke9499
Dec 11, 09, 10:03 am
WOW I have never seen that on a plane before. I probably would not fly an airline that did that. If they don't care at all about appearance what else do they not care about?

Have you never noticed the worn upholstery on FL aircraft?

knope2001
Dec 11, 09, 11:01 am
WOW I have never seen that on a plane before. I probably would not fly an airline that did that. If they don't care at all about appearance what else do they not care about?

It's not a matter of "don't care about appearance". It's a matter of keeping the plane in service in spite of a cosmetic thing until it can be fixed. I know, for example, there was an edge on the FRJ seat arm rests (not the cushion itself but an exposed bracket) which had an issue with cracking, and they had a hard time getting replacement edging. So ones which were severely cracked sometimes had tape over them so you didn't snag your sleeve or skin on it. I also saw a passenger break an overhead bin latch trying to cram too much into it. The temporary solution? Take everything out of the bin and tape it closed so nobody used it and it didn't flop open...until it could be fixed.

Stuff like that is right along with things like burnt out readling lamps and stuck window shades...both of which I experienced on non-YX airlines in the past two weeks. They are an annoyance, but they're not going to get fixed until the next regular mx work. They're not going to re-route the aircraft to early mx or ground it for an emergency repair. The only difference is that you don't have the unsightly duct tape on the inop reading light or window shade as you do on a upholstry tear, for example.

Not pretty, and it doesn't give a good impression. But it's reality on (likely) every airline.

tvnwz
Dec 11, 09, 4:14 pm
WOW I have never seen that on a plane before. I probably would not fly an airline that did that. If they don't care at all about appearance what else do they not care about?
Tim34, you won't be flying any airline or taking Amtrak for that matter. I have experienced it on every airline I have ever flown--and I have flown all of them. Well, actually, I don't remember seeing it on any Aeroflot flight! Go figure!

pmaddock
Dec 15, 09, 1:34 pm
I'll just add another 2 cents - the duct tape alone really isn't that big an issue to me either. I'm a NW flyer after all.

My annoyance was really driven from the combination of the events - it just didn't add up to a good picture that day.

The return trip had its issues too:
1. Both DSM-MKE and MKE-DFW delayed.
2. FA on the DSM-MKE flt went on about how a tail wind was going to make up the time. Not sure where she came to that conclusion. A tail wind isn't going to help much on a less than 200 mile flt - and its rather unlikely on a flt going due North.
3. The flt Monitors at MKE were off track - the DFW flt went from 30 minutes late, to suddenly being on time (got some impromptu exercise out of the BCC on that one), and then finally settling on a hour late.

Again the BCC agents were great - when I came back after the monitor mess they started making calls and giving someone an earful. They even came and got me when the DFW flt was about to board.



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