Other Hotel Programs - Prepaid rates at Sofitel - when do they charge the card?




martinfoss
Nov 24, 09, 3:27 pm
Hi,

I booked a prepaid rate at Sofitel Heathrow this morning, and in the e-mail received afterwards, it says:

The client acknowledges that the full price of the stay will be charged when the booking is made

That was at 07:50 (local time, Norway) this morning, and my card still hasn't been charged. I'm just worried I might have punched in a wrong number, or something. Or don't they charge you untill later?



Thanks,

MF.


Goldorak
Nov 24, 09, 11:52 pm
don't worry. You have your confirmation of booking and that's the only important thing. Actual debit on the CC may vary a lot between hotels (it's at their discretion). Generally, it's occuring within 3 days of booking but sometimes, they don't charge the CC in advance and finally you pay at the hotel.

starflyergold
Nov 25, 09, 2:15 am
This really varies. Sometimes it is paid immediately but in most cases it can be anytime between booking and your check in.

The Accor system is a bit strange in this regard. I once made a mistake entering the card and got a confirmation only for the hotel to tell me that nothing had been taken of the card and I then paid at the hotel.

As Goldorak said the important part is that you have a confirmation.


martinfoss
Nov 26, 09, 5:18 am
Thank you, both.

Case is now solved, my card was charged this morning.



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