Hawaii-based Airlines - medically unfit to fly

mrs. yahrite808 is now medically unfit to fly due to pregnancy. we have a trip scheduled in jan 2010, paid one way cash and one way miles. anything i can do to get a refund? probably not but just wanted to know if anyone ran into this situation ...

My mother got really sick once when having a HA itinerary upcoming. She called and they said as long as she could provide a doctor's note, they'd refund the money or waive the change fee (can't remember which one). So it might be worth a call.

mahalos. i hope they will refund our $. do you know what it cost to restore miles? i remember reading $150.00 on the HA website but can't find it now.

any suggestions on who to call? i'd really like to speak with someone in honolulu...

mahalos. i hope they will refund our $. do you know what it cost to restore miles? i remember reading $150.00 on the HA website but can't find it now.

any suggestions on who to call? i'd really like to speak with someone in honolulu...
Probably want to call the Pualani number (or the corporate number if you're a corporate customer)... though I might qualify that her sick waiver was about two years ago, prior to AQ's demise, so who knows how much has changed.

Here's info on the redeposit fees: http://hawaiianair.custhelp.com/app/answers/detail/a_id/251

I wrote a letter to HA Consumer Affairs office, they responded in two days.

they authorized the reservations department to redeposit our miles with no charge, and authorized their refund department to refund our non refundable tickets less $100.00 processing fee per person.

This leaves a good impression though I wrote the letter and HA responded to Mrs. Yahrite808 haha.

While I'm glad that HA came through for you, they certainly weren't required to do something like this.