Cathay Pacific Asia Miles - Waitlisted LAX-HKG for date change despite available I inventory?




popfly
Nov 6, 09, 12:01 am
I called CX today to request a switch on my outbound LAX-HKG flight to the following day but I was told that I had to be placed on the waitlist. I checked EF and there are 8 seats available in I for the flight I want to be switched to. I've never had a problem changing the date before and I find this kind of strange. Any idea why I was told that the flight was full and that I had to be waitlisted?


toyotaboy95
Nov 6, 09, 12:46 am
For me on a very recent TRN-MUC LH flight, I was waitlisted though the flight had many seats left. However, the fare class that I had booked was gone already, so they 'upgraded' the fare to a more expensive one for free. Customer Service rep told me it clears 2-3 days prior to flight, and it did.

cxfan1960
Nov 6, 09, 12:59 am
There are many variables to booking class availabilities, e.g. POS, married segments, ... EF cannot show all.

As said above, they may release seats a few days before departure.


tiburon1K
Nov 6, 09, 1:15 am
I called CX today to request a switch on my outbound LAX-HKG flight to the following day but I was told that I had to be placed on the waitlist. I checked EF and there are 8 seats available in I for the flight I want to be switched to. I've never had a problem changing the date before and I find this kind of strange. Any idea why I was told that the flight was full and that I had to be waitlisted?

I would not trust EF for properly reflecting availability of fare classes. Re: "Any idea why I was told that the flight was full and that I had to be waitlisted?", I fare bucket is sold out. You have (2) options:
1. Upgrade fare bucket to higher class assuming there is inventory for that class
2. Hope that I fare becomes available due to cancellation/seat release

Best wishes!

popfly
Nov 6, 09, 1:58 am
I guess I'll have to wait and see what happens. I'm just a bit disappointed to have bought this fare expecting to be able to change it easily if necessary...

ajhira
Nov 6, 09, 2:46 am
If there is inventory available on EF then they should be able to confirm with you. I have flown on I many times and used EF and the inventory seems right. However frankly speaking if you are diamond tier then upgrades are easier to change (or even get) than I class fares. I-Class fares generally have very limited seats.

traveler18
Nov 6, 09, 9:49 am
One situation I noticed is that often there is I class inventory in EF for LAX-HKG and then HKG-MNL - however no I inventory LAX-MNL via HKG on the same flights. They wait list even though the individual segments show 9 seats on I each.... So far, every time the WL clears a few days before the flights

cxfan1960
Nov 6, 09, 10:15 am
One situation I noticed is that often there is I class inventory in EF for LAX-HKG and then HKG-MNL - however no I inventory LAX-MNL via HKG on the same flights. They wait list even though the individual segments show 9 seats on I each.... So far, every time the WL clears a few days before the flights

This is the "married segments" mentioned earlier.

In general, married segments have lower availabilities. There are exceptions, e.g. HKG-CAN on KA.



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