I read the terms and condition of gold passport and couldn't find anything about this...
As a Diamond, if I stayed with someone else who had me as a registered guest (using their FFN), would I (we) still receive my Diamond benefits?
Cygnet
Nov 5, 09, 9:49 am
I read the terms and condition of gold passport and couldn't find anything about this...
As a Diamond, if I stayed with someone else who had me as a registered guest (using their FFN), would I (we) still receive my Diamond benefits?
Good question; I bet not. The T&C's say you have to be paying to get GP points, but this section of the T&C's doesn't explicitly say you can't have benefits, so long as you're on the res:
Hyatt Gold Passport Hotel Services
1. To ensure member receives Hyatt Gold Passport services at Hyatt hotels and resorts, member must provide Hyatt Gold Passport membership account number when making a Hyatt or Hyatt Vacation Club Resort reservation and present member's Hyatt Gold Passport card at check-in. Exclusive Hyatt Gold Passport hotel services and benefits are only applicable at Hyatt hotels and resorts. Limited hotel services are available at Hyatt Place, Hyatt Summerfield Suites and Hyatt Vacation Club Resorts.
2. Hyatt will make best-faith efforts to deliver specified services to members. However, not all services can be provided at all Hyatt hotels or resorts, Hyatt Place or Hyatt Summerfield Suites at all times. Hyatt shall not be liable for refunds or for consequential damages resulting from failure to deliver such services.
Smart Shopper
Nov 5, 09, 1:24 pm
According to T&C (http://goldpassport.hyatt.com/gp/en/benefits/terms_conditions_details.jsp?content_id=4178&cat_id=16&wt=),
Memberships cannot be shared or combined by more than one person.
Hyatt Gold Passport points are for member's benefit only and are not transferable to another person for any reason including divorce or inheritance.
In order for a Hyatt Gold Passport member to receive Hyatt Gold Passport points, the bill for eligible charges must be in that member's name and member must personally pay for all charges. A member's account number cannot be used by anyone else in order to accrue Hyatt Gold Passport points, benefits, promotion credits or upgraded membership status.
I second Cygnet’s statement.
Tier benefits are designed for elite members.
Two examples:
Only Diamond Members may opt for 1W bonus as a complimentary welcome amenity at North American properties. Why should diamond’ members account get 1K points credit if s/he shared a room booked by a member who is not entitled to this benefit?
Hyatt Gold Passport members may receive Hyatt Gold Passport points on Eligible Incidental Charges, even when paying Ineligible Rates. Why should a general member earn 30% point bonus?
FD1971
Nov 5, 09, 1:27 pm
I read the terms and condition of gold passport and couldn't find anything about this...
As a Diamond, if I stayed with someone else who had me as a registered guest (using their FFN), would I (we) still receive my Diamond benefits?
You do not find anything about this, because it is quite obvious...
Hyatt is known to deliver industry-leading service where the customer is really treated like a king, unfortunately more and more people are trying to exploit this shamelessly... :td::td::td:
And knowing Hyatt, I fear, some hotels would actually even go the extra mile...
BlissWorld
Nov 5, 09, 2:13 pm
All of it is about points. None of it specifies anything about other benefits. I don't want any points, just breakfast benefits and maybe upgrade.
According to T&C (http://goldpassport.hyatt.com/gp/en/benefits/terms_conditions_details.jsp?content_id=4178&cat_id=16&wt=),
Memberships cannot be shared or combined by more than one person.
Hyatt Gold Passport points are for member's benefit only and are not transferable to another person for any reason including divorce or inheritance.
In order for a Hyatt Gold Passport member to receive Hyatt Gold Passport points, the bill for eligible charges must be in that member's name and member must personally pay for all charges. A member's account number cannot be used by anyone else in order to accrue Hyatt Gold Passport points, benefits, promotion credits or upgraded membership status.
I second Cygnet’s statement.
Tier benefits are designed for elite members.
Two examples:
Only Diamond Members may opt for 1W bonus as a complimentary welcome amenity at North American properties. Why should diamond’ members account get 1K points credit if s/he shared a room booked by a member who is not entitled to this benefit?
Hyatt Gold Passport members may receive Hyatt Gold Passport points on Eligible Incidental Charges, even when paying Ineligible Rates. Why should a general member earn 30% point bonus?
BlissWorld
Nov 5, 09, 2:15 pm
You do not find anything about this, because it is quite obvious...
Hyatt is known to deliver industry-leading service where the customer is really treated like a king, unfortunately more and more people are trying to exploit this shamelessly... :td::td::td:
And knowing Hyatt, I fear, some hotels would actually even go the extra mile...
Obviously what? :rolleyes: How is this "exploting...shamelessly?" :rolleyes:
I'm a Diamond. I give Hyatt my $$$$$. Just asking if that would extend my benefits when I'm staying with someone else.
Please, we don't need any type of sarcastic apologist comments in here :td: :rolleyes:
peteropny
Nov 5, 09, 3:51 pm
The T&Cs are silent since I'm sure it's not an official benefit much like Diamonds who are paying for a second room (most properties will grant status benefits for the second room but they are not required to - that said I've only been denied at one property the GH SAN).
This is probably one of those areas where the property will "probably" give you the status perks if you show your Diamond card at check-in but don't be too disappointed if they don't.
Hyatt really usually delivers above and beyond what is called for in their T&Cs unlike Starwood who seem to come up with every reason not to even give what is in their T&Cs.
Smart Shopper
Nov 5, 09, 5:32 pm
I read the terms and condition of gold passport and couldn't find anything about this...
As a Diamond, if I stayed with someone else who had me as a registered guest (using their FFN), would I (we) still receive my Diamond benefits?
All of it is about points. None of it specifies anything about other benefits. I don't want any points, just breakfast benefits and maybe upgrade.
I am confused as I don’t know in which field you need assistance. I identified this question:
Is my travel partner entitled to receive Diamond benefits if s/he had me as registered guest?
If you look at transferring award (http://goldpassport.hyatt.com/gp/en/benefits/terms_conditions_details.jsp?content_id=4187&cat_id=16&wt=), you will find out that GP don’t include transfers of tier benefits into their policy.
It goes without saying, that you are either entitled for all or for none benefits. I have the impression you realised that your travel partner is neither entitled to choose 1W as Diamond Welcome Amenity nor to earn 30% bonus points on eligible incidentals. Consequential, why should s/he be eligible for complimentary internet access, room upgrade, access to RCs, etc, if s/he don’t hold Diamond status?
Travailen
Nov 5, 09, 6:27 pm
OP, You will not get the points unless the room is registered in your name.
If it is registered in your name and your friend pays the bill, you will still get the points. You could 'game the system' and earn the points in this manner.
That being said, if you are a Diamond and introduce yourself as such at check-in, my expectation is that the hotel will extend some courtesies/amenities to you regardless of the room registration because Hyatt is a class act and generally do right by their loyal guests -- e.g. they get that loyalty begets loyalty.
I will also parrot what others have said, however, by repeating myself -- loyalty begets loyalty; it works both ways, and if you are not driving the revenue to the property, or paying it directly, you probably shouldn't enjoy the points in that case. Take the comp breakfast and amenities, and if they upgrade you and your friend, that will be their choice -- but I would not get greedy with points or game the system.
As a Diamond member, they take pretty care of us, and we should probably act accordingly. Just my opinion.
MikeFromTokyo
Nov 5, 09, 9:28 pm
This is probably one of those areas where the property will "probably" give you the status perks if you show your Diamond card at check-in but don't be too disappointed if they don't.
+1. As a diamond I would not consider it unreasonable to ask nicely for the benefits in such a situation. Of course you will not be entitled to diamond benefits as the reservation holder is not a Diamond, but they might do it as a favor.
Of course I would not insist upon anything or be disappointed if they said no, but I would ask politely at check-in for the benefits.
jimmychang
Nov 5, 09, 9:35 pm
Ask reservation to add your name and GP# as the 2nd guest. Show your card at checkin and you will be good. Nothing wrong with it.
MikeFromTokyo
Nov 5, 09, 10:42 pm
Also when adding your name and GP number to the reservation as the second guest, ask the reservations agent to place a notation on the reservation that you are a diamond and want the benefits. The hotel staff might overlook it if the primary name on the reservation is not the diamond member.
srodr
Nov 6, 09, 12:26 am
This is actually a good question that I've never thought to ask for. Me and the GF sometimes switch to her account for a stay so she can maintain her plat status, but I've never asked for any diamond benefits when we do this. I just assumed the answer would be no. But now that I think about it, except for any points, maybe I will ask for an upgrade and/or breakfast certs.
jimmychang
Nov 6, 09, 1:01 pm
Well, if your purpose is to get credit under her account, you may want to be more careful about this. At checkout, make sure the folio is under her name and her GP#. Or you can just make the reservation under your name , get all the benefits and switch at checkout. Of course she has to be there.
This is actually a good question that I've never thought to ask for. Me and the GF sometimes switch to her account for a stay so she can maintain her plat status, but I've never asked for any diamond benefits when we do this. I just assumed the answer would be no. But now that I think about it, except for any points, maybe I will ask for an upgrade and/or breakfast certs.
bschaff1
Nov 6, 09, 5:00 pm
Obviously what? :rolleyes: How is this "exploting...shamelessly?" :rolleyes:
I'm a Diamond. I give Hyatt my $$$$$. Just asking if that would extend my benefits when I'm staying with someone else.
Please, we don't need any type of sarcastic apologist comments in here :td: :rolleyes:
I don't see any shameless exploiting as long as the person redeeming the FFN is also at the hotel. I've been wondering the same thing since I'm splitting a room with two friend in HNL where myself and my friend that booked the room are both diamonds and my other friend isn't. Will 3 people in a paid suite all receive club lounge access and breakfast?
Travailen
Nov 6, 09, 5:34 pm
Will 3 people in a paid suite all receive club lounge access and breakfast?
The answer to this question is simple:
Even if only one of you were Diamond, so long as when you booked the suite you listed 3 persons in the booking, you will be granted Diamond coupons for 3 breakfasts, a 3 of all other diamond related 'on-property' amenities.
If you did not, chances are they would still extend this courtesy to you, but they are not required to do so. If you want to be certain, in future bookings, make certain you include the correct number of guests per room.
BTW, this also is the case with no. of rooms. If you were booking multiple rooms, so long as you are booking the rooms and 'paying' for them as the diamond member, then all guests in these rooms will be under your Diamond umbrella.
jimmychang
Nov 6, 09, 5:57 pm
You are right about the multiple guest in 1 room but not about the multiple rooms.
4. Diamond members will receive access to the Regency Club or Grand Club lounge in hotels that have the lounge. During periods of high demand, access to the Regency Club or Grand Club lounge may not be available; therefore Diamond members will receive 2500 bonus points plus daily complimentary full breakfast for each registered guest in the room, maximum four (4) people.
The answer to this question is simple:
Even if only one of you were Diamond, so long as when you booked the suite you listed 3 persons in the booking, you will be granted Diamond coupons for 3 breakfasts, a 3 of all other diamond related 'on-property' amenities.
If you did not, chances are they would still extend this courtesy to you, but they are not required to do so. If you want to be certain, in future bookings, make certain you include the correct number of guests per room.
BTW, this also is the case with no. of rooms. If you were booking multiple rooms, so long as you are booking the rooms and 'paying' for them as the diamond member, then all guests in these rooms will be under your Diamond umbrella.
troyb
Nov 22, 09, 9:51 pm
Similar question on this topic.
I'll be staying at the PH Zurich on FFN next month, just one night. We will have two rooms for that night, both booked out of my fathers Hyatt account, which is currently Platinum but will be Diamond by the time of the stay.
I understand that the room he is staying in will get the Diamond benefits for certain. How about the room I will be staying in? I am Diamond myself and would want the complimentary breakfast. If there's no way for this to happen if the night is booked from his account, I might as well cancel it and book one from mine to be safe.
peteropny
Nov 22, 09, 10:01 pm
See post #7 for my answer.
MikeFromTokyo
Nov 22, 09, 10:05 pm
Especially since you both will be Diamonds at the time of the stay, I don`t see how you could be denied the benefits. If one room is in your name, and you are a Diamond you are entitled to the benefits. Also, If your father will be a Diamond at the time of the stay he will be entitled to the benefits as well.
I would just call the reservations center after your father`s status changes to Diamond to update both reservations. Make sure you tell them that the guests in both rooms are Diamonds.
Based on PH Zurich`s reputation, I doubt there will be any problems at all.
westcoastman
Nov 22, 09, 11:20 pm
The appearance of "gaming" the system is that some people out there are alternating nights during a single hotel stay with their non-elite spouse. Then when using their spouse's FFN they are expecting diamond benefits on top of it. Even though they milked the hotel for twice the free nights that were intended. Many believe that it is not technically against the rules to do this. I would just say it is not in the spirit of a promotion that is already pretty generous.
MikeFromTokyo
Nov 23, 09, 12:07 am
The appearance of "gaming" the system is that some people out there are alternating nights during a single hotel stay with their non-elite spouse. Then when using their spouse's FFN they are expecting diamond benefits on top of it. Even though they milked the hotel for twice the free nights that were intended. Many believe that it is not technically against the rules to do this. I would just say it is not in the spirit of a promotion that is already pretty generous.
I think that kind of scheme is abuse of the promotion. While unfortunately not explicitly against the rules it is pushing the envelope, big time.
jetsfan92588
Nov 23, 09, 12:33 am
The appearance of "gaming" the system is that some people out there are alternating nights during a single hotel stay with their non-elite spouse. Then when using their spouse's FFN they are expecting diamond benefits on top of it. Even though they milked the hotel for twice the free nights that were intended. Many believe that it is not technically against the rules to do this. I would just say it is not in the spirit of a promotion that is already pretty generous.
i would doubt the hotel would allow this. they would likely not give you the diamond benefits if you did this. (they have to give you the stay credits) but assuming the diamond benefits when the stay is being credited to someone else is at the discretion of the hotel, the likely wouldn't (and shouldn't) give you the benefits. But since I haven't really stayed at a Hyatt yet, maybe I'm wrong.
dtremit
Nov 23, 09, 7:30 am
You are right about the multiple guest in 1 room but not about the multiple rooms.
4. Diamond members will receive access to the Regency Club or Grand Club lounge in hotels that have the lounge. During periods of high demand, access to the Regency Club or Grand Club lounge may not be available; therefore Diamond members will receive 2500 bonus points plus daily complimentary full breakfast for each registered guest in the room, maximum four (4) people.
The easy solution to this would seem to be registering all guests in both rooms (so long as there are 4 of them or less).
I find it hard to believe that a property would penalize you for buying an extra room, but of course YMMV.
westcoastman
Nov 23, 09, 10:29 am
i would doubt the hotel would allow this. they would likely not give you the diamond benefits if you did this. (they have to give you the stay credits)...
They are probably not trying to get benefits when alternating nights (most likely at a lower end Hyatt) but are trying later when they use the FFN out of the spouse's account at a higher end property. I feel it crosses the line when the diamond member approaches the front desk at check-in and tells them what they intend on doing and suggest that instead the hotel just give them mulitple stays (to get more FFN's) and just allow them to stay in the same soom to make everyone's life and job easier. Since really there is no reason that a hotel can prevent a couple from having each person independently check in and out every night.
But this is all about ethics and for some of us who have been Hyatt diamonds for years stuff like this just doesn't feel right for some reason.
westcoastman
Nov 23, 09, 10:37 am
The easy solution to this would seem to be registering all guests in both rooms (so long as there are 4 of them or less).
I find it hard to believe that a property would penalize you for buying an extra room, but of course YMMV.
Many hotels charge for adults in a room over two people. So if you want the benefits in one room you may have to pay $25 or more per night/per person.
Years ago the GH in NY only allowed RC access for two people despite three people on the reservation. They confronted me when I was sitting there with my father-in-law and spouse and said two only. Of course, there were many other groups of extended families sitting around that were not confronted.