Hope someone can shed some light on this as I'm scratching my head!
looking at booking a flight KUL to NCL, in business now the approx cost would work out at £3533, however if I do the reverse NCL to KUL same dates its £2256, difference of £1277! (I also need to book flights in a few weeks for the NCL toKUL)
When I rang Emirates in KL to ask why there was such a big difference, the only reason they came up with was I could only buy a flexible txt from KUL but could buy a restricted if I bought it from NCL.
Asked why I could not buy a restricted txt from KUL, and just said dont know!!!
Anyone had this problem? now looking at Quatar and Ethiad, sorry Emirates is just getting way to expensive.....
edy4eva
Nov 5, 09, 5:53 am
Two words: Haggle Emirates
morewinenow
Nov 5, 09, 6:01 am
Tried that on the phone with them and said they were more expensive, etc. etc and I will look at other airlines and got know where, so at a bit of a loss with that.
No need to buy direct from EK ex-KUL. Although it has a best price guarantee, that is only valid for webfares. Last time I was in KL, there were plenty of non-web agents in town who would sell discounted fares - e.g. MYR6000-7000++ promo fare in C to Europe (with some flight/date restrictions). Sorry, I can't help you with names of agents though (...but there was one next to the famous beef ball noodle shop in Chinatown!)
Other potentially cheap alternatives are GF, BI (but is it dry?) and KL (direct to NCL, and MH codeshares to AMS also included in some fares)
Fish55
Nov 5, 09, 8:50 am
Two words: Haggle Emirates
Earlier this year I paid over 4000 pounds to travel F LHR-BKK return when booked direct with EK. Was directed by another FTer to netflights.com who were able to do the same fare for 3300 pounds. Invited EK in the UK to match the fare or get close to it and they said they could not match nor reduce their fare - wierd! Guess who got the business?
Fish55
Nov 5, 09, 8:53 am
BI (but is it dry?)
When I last flew with BI they were dry but had no objections to alcohol being brought onboard. They were also happy to provide the mixers.:p
ung1
Nov 5, 09, 10:25 am
Yea, this is true of almost any two city pairs on the EK network. It's very possible that NCL-KUL is cheaper than DXB-KUL in the same class of service. I've seen SIN-JFK fares at half the DXB-JFK fares. And it also varies by class of service. J fares ex-USA are always very high and have huge change and cancellation fees, while you can get some pretty cheap ones from India. I think the best one I've seen is a fully flex one way DXB-SIN fare that cost more than the fully flex return fare for the same days of travel.
morewinenow
Nov 6, 09, 12:13 am
Spoke to EK customer services in London and again in KL, both tried to get a cheaper costing but could not, They both said the same thing that only flex can be bought from KL, and that's the way it is.
Also spoke to the Skywards Gold desk, who for once were not helpful at all, same story and basically said the fares EK were competitive with other carriers on that route, so tough! Tried to tell them they were way more expensive that Etiad or Qatar, even with a internal UK flights.
So will book with another carrier and also prob change the next two return fights as well, as EK are way above price wise. With the new changes to Skywards coming in, not that bothered now of keeping my tier level up. They really were not in the slightest bit interested that I would take my business elsewhere, so much for being a elite Gold member which I was referred to on the last 4 flights, whatever that is.
And they have changed my seat selection 3 times on my next return flight for no reason.....
KLM came out at just over £2,000 with better flight times as well. Have not had a chance to go to a travelagent, as suggested as the flight needed to be booked by today, and I'm not currently in KL
Thanks to everyone's input!
Gorilaz
Nov 6, 09, 5:12 am
Spoke to EK customer services in London and again in KL, both tried to get a cheaper costing but could not, They both said the same thing that only flex can be bought from KL, and that's the way it is.
Also spoke to the Skywards Gold desk, who for once were not helpful at all, same story and basically said the fares EK were competitive with other carriers on that route, so tough! Tried to tell them they were way more expensive that Etiad or Qatar, even with a internal UK flights.
So will book with another carrier and also prob change the next two return fights as well, as EK are way above price wise. With the new changes to Skywards coming in, not that bothered now of keeping my tier level up. They really were not in the slightest bit interested that I would take my business elsewhere, so much for being a elite Gold member which I was referred to on the last 4 flights, whatever that is.
And they have changed my seat selection 3 times on my next return flight for no reason.....
KLM came out at just over £2,000 with better flight times as well. Have not had a chance to go to a travelagent, as suggested as the flight needed to be booked by today, and I'm not currently in KL
Thanks to everyone's input!
EK seem to have started a new strategy of making their customers switch to other airlines.
edy4eva
Nov 6, 09, 5:15 am
Gorillaz, that is exactly what I was thinking.
sfozrhfco
Nov 6, 09, 4:53 pm
As has been posted here before, this isn't something which EK made up. Fares ex every country are filed separately and approved by the government from the origin airport. The only fares that should price exactly the same in both directions (assuming that the fare class is available/applicable) are wholly domestic flights. This has been the case for decades. Thus for a while people were going out of their way to buy tickets originating in BKK when the fares were low from there in the mid 90s, then it shifted to CMB when J/F fares were low from there. TIP also had subsidized fares from there that were only available for tickets purchased there. Every country has its own restrictions and competitive environment. Currencies also rise and fall. Sometimes it can work out to be less expensive to buy two one ways if prices ex one country are significantly higher than fares ex another country. Sometimes bucket shops have lower fares ex one country than another based upon incentives to get passengers in that country on one airline or another.
Gorilaz
Nov 6, 09, 10:07 pm
Gorillaz, that is exactly what I was thinking.
Slightly off topic but yesterday i was trying to get a date change on a flexible F ticket. I got so fed up with EK attitude I changed my flight to Etihad. The net result, i saved money, will get a refund on the EK ticket and EK lost revenue. :confused:
Fish55
Nov 7, 09, 3:05 am
Slightly off topic but yesterday i was trying to get a date change on a flexible F ticket. I got so fed up with EK attitude I changed my flight to Etihad. The net result, i saved money, will get a refund on the EK ticket and EK lost revenue. :confused:
Yes, but did you have to pay a cancellation fee? Already this year I have had to fork out 350 pounds to EK for two cancellations to enable me to take EK flights but with cheaper fares from travel agents. So EK have had that money from me on top of what they got from the travel agent. So EK win (?) again!
Gorilaz
Nov 7, 09, 7:26 am
Yes, but did you have to pay a cancellation fee? Already this year I have had to fork out 350 pounds to EK for two cancellations to enable me to take EK flights but with cheaper fares from travel agents. So EK have had that money from me on top of what they got from the travel agent. So EK win (?) again!
with a fully flex ticket they normally just charge AED10 for the cancellation of the ticket.
ung1
Nov 7, 09, 10:21 am
with a fully flex ticket they normally just charge AED10 for the cancellation of the ticket.
I think you meant AED 100. That's the case for most tickets ex-Dubai.
Silverswimmer
Nov 8, 09, 6:26 am
Yes, but did you have to pay a cancellation fee? Already this year I have had to fork out 350 pounds to EK for two cancellations to enable me to take EK flights but with cheaper fares from travel agents. So EK have had that money from me on top of what they got from the travel agent. So EK win (?) again!
Me too - but I still saved £400 net on 2 return J class fares over New Year.
Will be more wary when booking my next flight.
Thought I had a bargain on Expedia LHR/DXB/DEL but noticed no refunds/cancellations clause.
Checked on EK site-cheaper and only £100 cancellation, so booking there.
Fish55
Nov 8, 09, 7:14 am
Checked on EK site-cheaper and only £100 cancellation, so booking there.
When I tried to change my booking following the withdrawal of the A380 form the BKK-DXB sector on 19 October I was advised that I would have to pay a fee of £300. I replied as follows: "Thank you for your email. Unfortunately I am not prepared to pay GBP300 to change my reservation, having already paid GBP 200 to cancel my previous reservation in order to book the A380 to and from Bangkok. On my return to UK in late October I shall be writing to voice my disappointment that having paid to fly on the A380 in first class my wife and I will not be able to do so on our return from Bangkok to Dubai."
I have yet to write to EK but do not expect too much from them.
Gorilaz
Nov 8, 09, 7:17 am
I think you meant AED 100. That's the case for most tickets ex-Dubai.
Ooooops AED100 is correct it was a typo.
Brussels traveller
Nov 9, 09, 9:07 am
EK seem to have started a new strategy of making their customers switch to other airlines.
Exactly right! I have permanently changed all my DXB-CPT flights to SAA. Same EK plane, same seat 3,000 Dirhams less! Someone at EK needs to wake up!