Other Credit Card Programs - TY points - How long to post?




View Full Version : TY points - How long to post?


broog
Nov 3, 09, 4:17 pm
I have been earning thank you points for some time now. I earn whenever I can shop thru the ty networks website which gives back several points per dollar at most of their stores.

Usually I have seen the points post within days, at most maybe a few weeks. This time however I bought a several thousand dollar item, and after 6 weeks I still don't see anything posting.

I know that the policy is officially up to 90 days, but this has never happened to me before. When I called they said that I have to wait the full 90 till they would make sure that the points post to my account.

Just wondering if anyone else had a similar experience, or if my case is indeed out of the ordinary. Thanks


budblab
Nov 4, 09, 6:33 am
I have been earning thank you points for some time now. I earn whenever I can shop thru the ty networks website which gives back several points per dollar at most of their stores.

Usually I have seen the points post within days, at most maybe a few weeks. This time however I bought a several thousand dollar item, and after 6 weeks I still don't see anything posting.

I know that the policy is officially up to 90 days, but this has never happened to me before. When I called they said that I have to wait the full 90 till they would make sure that the points post to my account.

Just wondering if anyone else had a similar experience, or if my case is indeed out of the ordinary. Thanks
I have had similar experiences in the past. Usually if they don't post within 8 weeks, they don't post at all, and I have to ask TYN investigate.

broog
Nov 4, 09, 1:29 pm
I have had similar experiences in the past. Usually if they don't post within 8 weeks, they don't post at all, and I have to ask TYN investigate.

Thanks for the reply. It hasnt been 8 weeks yet either but from my experience these post within a week usually...same by you?


budblab
Nov 4, 09, 6:07 pm
Some merchants (landsend, barnes and noble) have taken as long as 6-7 weeks to post. Many of the merchants I have used post within a week.

portfolioflyer
Nov 6, 09, 1:14 pm
my usually posts within one cc cyle

NWA747SNN
Nov 6, 09, 1:27 pm
Just bought a couple of subscriptions to magazines and the points posted within a week.

broog
Nov 6, 09, 2:23 pm
Thanks for the feedback everyone. Looks like I will have to stick it out for the 8 full weeks and then get them to look into it.



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