Hyatt Gold Passport - Portico White Ginger Products

OK. This is not an earth shattering question, but I must say that of all the bath products that I have ever received from a Howard Johnsons motor Inn and Motel 6 and Days Inn properties in my youth, to high end hotels today,

Portico White Ginger Products are the ABSOLUTE WORST SMELLING I HAVE EVER ENCOUNTERED!!!

They have a strong medicinal smell to my oflactory glands and although I take these from the hotel, I do not use them personally, rather, I give them to friends who want to save some money on shampoo, soap, lotion and condtionter.

Is this a male vs. female thing? Personal preferences?

The Blaise Mautin products at the Park Hyatts I like, but not the Portico products!

What say you?

I think I posted the same comment about two years ago after experiencing this scent for the first time, after having loved the "creamsicle" offerings (which seem not to have returned this past summer). By necessity I have come to accept the odour, and do find that it can be used as a room freshener where the odour does not come across too intense or pungent.

I hated it at first... but the more I'm (forced) to use it, the more I just get used to it. I've talked to a few male Hyatt employees who also agree with me. Bring back the Citrus! Or better yet... get rid of Portico! I do enjoy the Ocean Red Flower at Andaz, and I suppose the different Portico scent in 3oz bottles that is in some of the Hyatt suite rooms is also acceptable :)

I don't like the Portico products. I find them very harsh. The lavendar fragrance is as bad in its own way as the white ginger. At least I'm not tempted to bring them home, perhaps forcing me to check my bag.

And yet, Hyatt does so well with the toiletries it choses for Park Hyatts (http://www.flyertalk.com/forum/hyatt-gold-passport/908142-toiletries-park-hyatts-ame-your-blaise-mautin-fragrance.html).

I don't like the Portico products. I think they're garbage.



Halothane

I find the White Ginger scent vile. The "old summer scent" Lavendar Citrus was much better (not wonderful but acceptable).

Absolutely the worst hotel product, EVER!

Do I need to start a "Dear Hyatt,..." thread? ;)

Portico products makes my head itch and the smells are not appealing, usually too sweet smelling. I always take different chains products and use the one's I like on trips or keep for family/friends/guests at home. Most of them end up in the donated Goodwill/Hope bags for local shelters.

I like the smell of the White Ginger soap, but generally don't use it or the shampoo and conditioner, because I prefer better quality products due to my dry hair. The packaging even seems cheap, and I laughed the first time I saw the massage bar soap. I have also taken the stuff and given to a friend who makes gift bags for a woman's shelter.

I like the smell of the White Ginger soap, but generally don't use it or the shampoo and conditioner, because I prefer better quality products due to my dry hair. The packaging even seems cheap, and I laughed the first time I saw the massage bar soap. I have also taken the stuff and given to a friend who makes gift bags for a woman's shelter.

Right to both of you above, that's my other alternative if my friend does not want them, so at least they will go to a good and worthy cause!

Although this is an unscientific poll, and you are the only one so far who has voiced a positive about the smell of the product -- but not the product itself -- perhaps if this thread could gain some critical mass, it might yield some positive results down the line concerning whether Hyatt will continue to use this scent and/or product ever again.

Shareholder, sorry to have repeated a point of yours -- I did not think to do a search of this particular issue.

It just seems kind of curious to me that a company that has generally very good hotels -- regardless of tier level -- and a superior customer service ethic -- could so miscaclcualte in choosing a scent that at least so far many seem to find at a minimum noxious.

I just wonder what type of test marketing they did before they settled on this smell? :confused:

Moreover, inasmuch as Hyatt appears to be reaping the benefit of idiotic marketing moves -- such as Hilton's impending destruction of a good chunk of the value of their program -- to Hyatt's timely positive marketing moves in its own right -- Next Big Thing's free nights and double stay promotion, it might be helpful for new members to voice their feelings on this aspect of the brand -- there just might be power in numbers!

I have to admit that I really like the Potico White Ginger products. They are pretty good at waking the dead. However, the Portico eucalyptus is even better! They had that scent at the Hyatt Resort Coconut Grove (Bonita Beach, FL) recently. Maybe it's a trend? Just at resorts?

The smell of the white ginger products makes me nauseous. I even make sure to pack a bar of my own soap when staying at a US Hyatt so that I don't have to open theirs.
I didn't stay in any Hyatts this summer (taking advantage of other chains' free night promos), so didn't realize the lavendar (formerly their summer choice) was gone. Not that I think the Portico products' quality is any good, but at least I could open the lavendar soap without getting sick to my stomach.

The smell of Portico White Ginger products reminds me of Raid ant killer. I don't even touch them - they are horrible! The eucalyptus and citrus are fine, but I wish that Hyatt would get rid of the white ginger.

Shareholder, sorry to have repeated a point of yours -- I did not think to do a search of this particular issue.

No problem. Not sure how you would go about searching this one out, key word: "stink"?

The smell of Portico White Ginger products reminds me of Raid ant killer. I don't even touch them - they are horrible! The eucalyptus and citrus are fine, but I wish that Hyatt would get rid of the white ginger.

You hit the nail on the head! It is just slightly better smelling than insecticide!!! That's the smell that I was reaching for/reacting to!!! ^

Come on people! If you don't like the smell let Hyatt know it and add to this thread!!

I have to admit that I really like the Potico White Ginger products. They are pretty good at waking the dead. However, the Portico eucalyptus is even better! They had that scent at the Hyatt Resort Coconut Grove (Bonita Beach, FL) recently. Maybe it's a trend? Just at resorts?

Eucalyptus is the scent at Hyatt Resorts.

Eucalyptus is the scent at Hyatt Resorts.

Where does one find the citrus scent?

To stay on topic, I don't care for the white ginger stuff either - never used it, but took a whiff and decided I didn't need to find out more. I've got a virtually unlimited supply of Westin's white tea amenities which I do enjoy greatly and use instead.

I've got a ton of the white ginger stuff that I'm donating to a local homeless shelter/women's shelter and/or to our local community college dorms. I figure someone might enjoy it.

I can't stand the White Ginger products. The Eucalyptus is far better, but the best is the Coco Mango products on the Regency floors in Waikiki, and available in the spa in Kauai.

I much prefer the eucalyptus smell but I rather like the White Ginger smell of the Hyatt Portico products.

I concur. The White Ginger scent is just awful. It did not help to make my so-so stay at the GH NYC any better... However, I was lucky at the Seattle Olive8 where I found one small bottle of Portico Citrus among the smelly ones... Hyatt, please get rid of White Ginger (at least in the bathrooms)!!

Just like many others I like eucalyptus but hate ginger. Citrus was OK but I haven't seen it since last year.

Hyatt is not alone making strange decision in the soap department - I dislike new Westin stuff as well (still better than ginger portico).

Among generic major chain soaps etc only W offers good products IMO.

...but the best is the Coco Mango products on the Regency floors in Waikiki, and available in the spa in Kauai.
I look forward to trying them in a couple months.^

While I prefer the eucalyptus, I still very much enjoy the white ginger products as does Mrs Sweet Willie.

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Concur on white ginger: it's just plain NASTY. I call housekeeping and request alternative soaps and shampoos. At most properties, they supply alternates. I've actually gotten much nicer portico products that I think some properties keep for VIPs. Not so lucky about that at Hyatt Place.

I call housekeeping and request alternative soaps and shampoos.

Good idea. ^

Where does one find the citrus scent?

Lavendar Citrus was the "summer" scent at full-service Hyatts but I didn't see them this year. So perhaps Hyatt chose to not order them anymore (since they still show up on Portico's website).

The smell of Portico White Ginger products reminds me of Raid ant killer. I don't even touch them - they are horrible! The eucalyptus and citrus are fine, but I wish that Hyatt would get rid of the white ginger.

And I thought I was the only one that thought this way. The smell is just disgusting, definitely smells just like that ant poison in the white powder. I've never had anything except white ginger bath products with my stays at Hyatt and I'll dig around in my toiletries bag for other shampoo just to avoid this shampoo. Hyatt really has to switch to some other scent for their toiletries plain and simple.

I have become more used to it with my many HP stays but the stuff is really awful!!

Aside from the unpleasant scent, I've found products themselves to be quite harsh. Maybe it's just me, but the lotion seems to be a watery consistency and actually very drying on the skin.

I agree the white ginger products smell terrible. I find the scent of the bar soap to be not quite as overwelmingly awful as the shampoo though.

That said, I still usually use the white ginger shampoo when I stay at Hyatts. Some day I'll remember to bring my own.

Concur on white ginger: it's just plain NASTY. I call housekeeping and request alternative soaps and shampoos. At most properties, they supply alternates. I've actually gotten much nicer portico products that I think some properties keep for VIPs. Not so lucky about that at Hyatt Place.

How often do the hotels have alternative soaps/ shampoos?

I've stayed at 2 hyatts this year and the white ginger is what tipped the scales back away from Hyatts all together. I know it sounds ridiculous, but I really cannot stand the smell. I know I could bring my own, but that would require just a little more effort on my end...

White ginger is terible. During our long stay at GH NYC we initially kept asking for alternative product, housekeeping kept letting "management" handled it, and we would got the quince-bergamot replacements several times. In the end we would bring our own toiletries. Yuck.

The smell of Portico White Ginger products reminds me of Raid ant killer.

I could never quite put my finger on it, but now that you mention it, I believe you have hit the nail on the head with your description. It completely reminds me of Raid. I prefer the Lavendar Citrus as well, but even that gets old. The Eucalyptus isn't too bad, and in fact I could live with all Hyatt's giving that out. The best of the Portico's that I have tried though is the elusive "Quince-Bergamot" scent mentioned in the post above.

Dear Hyatt,
Please get rid of Portico White Ginger. Right Now. If you must keep a line of Portico, I suppose I can handle Quince-Bergamot, Eucalyptus, or even Lavender Citrus. Better yet, just completely get rid of Portico. The stripping shampoo and watery lotion just doesn't cut it for me.
Thank you ;)

Can't stand the portico crud, it makes me itch for hours, which I just realized today again after washing my hands in our guest bathroom (where I put out hotel soaps to use up). :eek:

Please Hyatt get rid of that horrible fragrance...White Ginger...

Oops...guess I am in the minority but I quite like White Ginger :) The other flavours are good too! I think we could have it worse.

Yes totally agree that the white ginger is horrible. I have learned to live with it but cannot believe they are still putting this stuff in non-resorts. Yuck!

Oops...guess I am in the minority but I quite like White Ginger :) The other flavours are good too! I think we could have it worse.

I am happy to see, I wasn't the only one who liked the smell...especially after several compared it to raid. :eek:

Oops...guess I am in the minority but I quite like White Ginger :)

I do as well, a very kind FT'er brought me a white ginger "care pack" to a Do held last night here in the Chicago area, THANKS^

I agree I hate Portico products......I recently got back from the PH beaver creek and they replaced the Allegria Spa products (which I liked) with Portico products......ugh......and this was a PARK HYATT, not a Grand Hyatt........cost cutting????

The other flavours are good too!

Flavours? Are you saying you eat the stuff? Otherwise, the proper term is odours or aromas or even smells.