Hyatt Gold Passport - Complimentary internet access...

If you have Platinum or Diamond membership, do you get complimentary internet access for two people or just one person staying in the room?

My brother and I have two different notebooks...

You get free on all the netbooks if they have wifi.. I have had success with connecting wifi on my Laptop and Smartphone without any additional charges. If they have wired connection then you'll end up just using it on one laptop as they may not have additional ports... However you can have ad hoc network setup on your laptop and have your brother use internet using internet sharing.

You get free on all the netbooks if they have wifi.. I have had success with connecting wifi on my Laptop and Smartphone without any additional charges. If they have wired connection then you'll end up just using it on one laptop as they may not have additional ports... However you can have ad hoc network setup on your laptop and have your brother use internet using internet sharing.

Each hotel has their own way of doing the free internet and you don't know until you ask at check-in or by calling a head. I would not assume witch is free, or you may be paying at the end of your stay.

If you have Platinum or Diamond membership, do you get complimentary internet access for two people or just one person staying in the room?

My brother and I have two different notebooks...

Most places I find are complimentary, the odd one comes to mind where they want to charge, but a little huffing and puffing, normally makes the charge disappear;), regrads bkkrop

I have found that the internet charge almost always shows up on the bill but when you ask them to remove it at checkout, they are happy to do so. I just assume that the computer system isn't setup to do it automatically yet.

I have found that the internet charge almost always shows up on the bill but when you ask them to remove it at checkout, they are happy to do so. I just assume that the computer system isn't setup to do it automatically yet.

This all depends on the hotel, most of my stays have had the internet charge removed before check out.

Most places I find are complimentary, the odd one comes to mind where they want to charge, but a little huffing and puffing, normally makes the charge disappear;), regrads bkkrop

With the enhanced Diamond program from earlier this year, free internet is a fixed benefit, not a discretionary feature of each property. In the US, some properties have their own wifi link, at others it's a T-mobile sign-up for which you "purchase" a day pass, but it is either deducted from your bill or doesn't show at all. It is supposed to last for 24-hours and can be used at any T-mobile hotspot even outside the hotel.

With the enhanced Diamond program from earlier this year, free internet is a fixed benefit, not a discretionary feature of each property. In the US, some properties have their own wifi link, at others it's a T-mobile sign-up for which you "purchase" a day pass, but it is either deducted from your bill or doesn't show at all. It is supposed to last for 24-hours and can be used at any T-mobile hotspot even outside the hotel.

If a hotel has both wired and wifi internet, can the hotel choose which one to offer as a Platinum benefit?

If a hotel has both wired and wifi internet, can the hotel choose which one to offer as a Platinum benefit?

Yes

If a hotel has both wired and wifi internet, can the hotel choose which one to offer as a Platinum benefit?
To avoid any disappointment at check-out your you and the hotel, I recommend you to ask at check-in which option is provided complimentary. It never hurts to remember the name you talked to.

Never charge the expenses to your CC, always to your room. If everything works properly, you want see any charges on your bill, if not, ask (remind FD of GP elite membership benefits) to deduct the amount from your bill. I remember one cases earlier this year a Hyatt associates challenged my request, argueing I used the wrong channel. The issue was easily solved, maybe I could present the name whom I asked for assistance.

From T&C for Platinum and Diambond membership (http://goldpassport.hyatt.com/gp/en/benefits/terms_conditions_details.jsp?content_id=4190&cat_id=16&wt=)
Daily complimentary internet access will be provided during a paid or an award stay. Internet may be wired or wireless and varies by property.

Most places I find are complimentary, the odd one comes to mind where they want to charge, but a little huffing and puffing, normally makes the charge disappear;), regrads bkkrop

Yes, you've got to be clear at some locations. I was at Chicago Rosemont and told internet was complimentary. Turned on my MacBook and wifi for T-mobile showed up, asking for room number, etc. As per most other properties, I signed up for a day, which is then removed at check-out. However, at this property the free web access is only for their wired service. I hadn't even noticed the jack by the phone. They ultimately took off the T-mobile charge. But it would be nice for Hyatt to be consistent about the service they offer. I was at three Chicago area properties and each one did it differently!

BTW will be at the ORD Hyatt tonight which does use the T-mobile system. If I set up a day's account there, can I get onto the T-M hot spot access when over at the Admiral's Club on the same account? Or any other T-M hot spot any where?

... But it would be nice for Hyatt to be consistent about the service they offer. I was at three Chicago area properties and each one did it differently!
You will find a brilliant advice in this proverb (translation: Don't be ungrateful when you receive a gift!): When given a present, be grateful for your good fortune and don't look for more by examining it to assess its value.

The phrase was originally "Don't look a given horse in the mouth" and first appears in print in John Heywood's: A dialogue conteinyng the nomber in effect of all the prouerbes in the Englishe tongue (http://catalogue.nla.gov.au/Record/3439599) (1546), where he gives it as: "No man ought to looke a geuen hors in the mouth."

To avoid any disappointment at check-out your you and the hotel, I recommend you to ask at check-in which option is provided complimentary.

One more reason: the wireless you see may not necessarily be the hotel's. I was warned, once, that the nearby coffee shop downstairs at one city property had it's own T-Mobile wireless that could be picked up in some of the rooms. Be sure you know before you connect.

BTW will be at the ORD Hyatt tonight which does use the T-mobile system. If I set up a day's account there, can I get onto the T-M hot spot access when over at the Admiral's Club on the same account? Or any other T-M hot spot any where?

Yes, I've generally been pretty lucky with this. Just create a T-mobile login id and apply your day credit to the account, then you can use it anywhere that day.

In my cynical mind, I assume that they know exactly what they are doing, and hope that the charge sneaks through!

I have found that the internet charge almost always shows up on the bill but when you ask them to remove it at checkout, they are happy to do so. I just assume that the computer system isn't setup to do it automatically yet.

Out of curiosity, has anyone used a wired connection and then been told that only wireless is free?

Maybe I mis-read the OP, but I read his/her question as asking whether you can access the Internet on two different (distinct) devices when occupying the same room?

Some hotel systems automatically read the first device's unique hardware address (the "media access code address", also called the 'MAC address'). When a second device tries to connect using the same credentials (often a combination of room number and guest name), the system, detecting a second MAC address, tries to charge for the second connection.

Some hotels very explicitly state that Internet access (free or paid) is only for a single device. One example is the Hard Rock Hotel in Las Vegas, which charges $12.95 per 24-hour period. The access screen states that each device accessing the Internet will incur a separate charge.