InterContinental Hotels: Priority Club & Inter-Continental Ambassador - No Black Out Dates?




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TheMajor
Oct 24, 09, 5:01 am
Hi All

I have been looking at making a booking using reward points at a hotel. There is general availability but it says no available using points.

I have tried to find some rules or restrictions on the 'No blackouts' rules but cannot find any.

Any help would be much appreciated.


docklander
Oct 24, 09, 1:48 pm
Hi All

I have been looking at making a booking using reward points at a hotel. There is general availability but it says no available using points.

I have tried to find some rules or restrictions on the 'No blackouts' rules but cannot find any.

Any help would be much appreciated.

A certain amount of a hotel's room inventory is allocated towards reward nights.Looks like you are a bit unlucky on the particular date you want and they've 'sold' out

Points Mad
Oct 24, 09, 2:12 pm
You could ask the hotel to make more reward rooms available, assuming there not completly sold out. It might work.


soitgoes
Oct 24, 09, 2:39 pm
No blackout dates is not the same as no capacity controls.
PCR requires each hotel to permit reward night bookings for at least 5% of its rooms each night of the year. Many hotels are more generous, but they are not required to be.

Occasionally, though, hotels will not have loaded sufficient inventory. PCR can investigate.

Also, some hotels are willing to voluntarily open up additional inventory for reward nights. You can ask both the hotel and PCR for assistance.

TheMajor
Oct 25, 09, 1:00 pm
Thank you the responses. I misunderstood the rule. I thought that it rooms were available they would be also available for points redemptions.

soitgoes
Oct 25, 09, 6:22 pm
Thank you the responses. I misunderstood the rule. I thought that it rooms were available they would be also available for points redemptions.

Yeah, the policy could be better. That said, availability is pretty good in general, and I have had success in getting additional rooms opened up for reward nights (if the hotel expects to be full or nearly full, a smart revenue manager should be happy to do so).

Steph3n
Oct 25, 09, 6:58 pm
they should be pretty good about opening it up, I accidentally got an internal point credit invoice once9online listing showed for 3-4 days before 'not available' and IC paid the hotel well :) they also gave me points for the reward stay....

soitgoes
Oct 25, 09, 7:50 pm
they should be pretty good about opening it up, I accidentally got an internal point credit invoice once9online listing showed for 3-4 days before 'not available' and IC paid the hotel well :) they also gave me points for the reward stay....

Yes, the if occupancy is at or above 95%, then the hotel gets reimbursed at that day's ADR. Otherwise, they get between $20-$100 depending on the hotel's overall ADR and number of reward nights redeemed that year.
http://www.flyertalk.com/forum/11723124-post33.html



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