Online Travel Booking and Bidding Agencies - Expedia UK or Qantas error




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gez09
Oct 21, 09, 6:51 am
I recently booked two premium economy seats on Qantas A380 LHR To SYD return. When i ran the search on Expedia its cae up with a normal price but when i whent to purchase the ticket the system told me that the fare has been reduced to a much lower price.

I booked the tickets, got my Eticket etc confirming it is Premium Economy on both legs and i then whent to Qantas website to upload my frequent flyer number. On the Qantas system it shows up as Economy seats.

Expedia have confirmed that i booked premium but after calling Qantas they said on their system its definately Economy.

Will expdia honour the booking or will they try to scam their way out of it?

Any help appreciated

Regards

Gerry


Grounded again
Oct 21, 09, 9:15 am
Your booking class will tell you if you have a economy or premium booking.

I am not too familiar with Qantas but perhaps this is the wrong forum for this question. I am sure you will get more help from the experts at the qantas forum.

gez09
Oct 21, 09, 9:45 am
Well I called qantas uk and as far as they are concerned it was an economy ticket. My booking with expedia however was for premium economy and I have the expedia itinerary and receipt to prove it. Ok the price was cheaper than expected but I don't see how that is my problem. Expedia are not being helpful at all.




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